7
Solution
To resolve the problem:
1.
Execute the
display power
command to display power supply information.
<Sysname> display power
Slot 1:
PowerID State Mode Current(A) Voltage(V) Power(W)
1 Normal DC -- -- 0
2 Fault AC -- -- 0
If the power supply is in
Absent
state, go to step
2
. If the power supply is in
Fault
state, go to
step
3
.
2.
When the power supply is in
Absent
state, perform the following tasks:
a.
Remove and reinstall the power supply to make sure the power supply is installed securely.
Then execute the
display power
command to verify that the power supply has changed to
Normal
state. If the power supply remains in
Absent
state, go to step
b
.
b.
Remove and install the power supply into an empty power supply slot. Then execute the
display power
command to verify that the power supply has changed to
Normal
state in
the new slot. If the power supply remains in
Absent
state, go to step
4
.
3.
Remove and install the power supply into an idle power supply slot. Then execute the
display
power
command to verify that the power supply has changed to
Normal
state in the new slot. If
the power supply remains in
Fault
state, go to step
4
.
4.
If the problem persists, contact Hewlett Packard Enterprise Support.
Fixed fan failure
Symptom
A trap or log is generated indicating that an operating fixed fan is faulty.
Solution
To resolve the problem:
1.
Execute the
display fan
command to display the operating states of the fixed fan.
<Sysname> display fan
Slot 1:
Fan 1:
State : Normal
Fan 2:
State : Normal
Fan 3:
State : Normal
Fan 4:
State : Fault
2.
Execute the
display environment
command to display temperature information. If the
temperature continues to rise, put your hand over the air outlet vents to verify that air is being
exhausted from the air outlet vents. If there is no air being exhausted from the air outlet vents,
contact Hewlett Packard Enterprise Support.
