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HPE AR44z Server User Guide

Part Number: P03078-003
Published: July 2019
Edition: 3

Abstract

This document is for the person who installs, administers, and troubleshoots server and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.

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Содержание AR44z

Страница 1: ...3 Abstract This document is for the person who installs administers and troubleshoots server and storage systems Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels ...

Страница 2: ...e Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you outside the Hewlett Packard Enterprise website Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website Acknowledgments AMI and MegaR...

Страница 3: ...tem health log 16 Setup 18 General site planning 18 HPE Installation Service 18 Product QuickSpecs 18 Compiling the documentation 18 Setting up the system 18 Operational requirements 20 Site requirements 20 Space and airflow requirements 20 Temperature requirements 21 Power requirements 21 Grounding requirements 21 Device bay thermal requirements 21 Rack warnings and cautions 22 Server warnings an...

Страница 4: ...upport 38 External USB support 38 Keeping the system current 38 Updating firmware using IPMItool 38 Drivers 39 Downloading software and firmware updates 39 Operating system version support 39 HPE Pointnext Portfolio 39 Proactive notifications 39 System battery replacement 41 System battery information 41 Removing and replacing the system battery 41 Safety warranty and regulatory information 43 Reg...

Страница 5: ...Accessing updates 48 Customer self repair 49 HPE Proactive Care service 49 Documentation feedback 49 Acronyms and abbreviations 50 5 ...

Страница 6: ...R4 memory bandwidth and Mellanox interconnect fabric options in a compact 2U form factor The HPE Apollo 70 System consists of the HPE Apollo z70 Chassis 2U chassis with an eight bay LFF drive cage eight single rotor fans and two HPE Flexible Slot Power Supply bays HPE Apollo server nodes HPE AR44z Server 1U server node maximum of four nodes per chassis HPE AR64z Server 2U server node maximum of tw...

Страница 7: ...r information pull tab is located in the port side of the server node The following server labels are attached to this pull tab Top side Factory default BMC user name and password label and the QR code label that also shows the MAC addresses for the LOM and BMC Reverse side Server serial number and product ID labels Use a mobile device to scan the QR code label to display the server mobile product...

Страница 8: ...ence Solid amber System in standby Off No power present1 6 Reserved 7 UID LED Flashing blue Activated Off Deactivated 1 Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the front I O cable is disconnected Server UID LED The UID LED is used to locate a particular server when it is deployed in a dense rack with many other s...

Страница 9: ...click Applications Terminal 2 Do one of the following To remotely turn on the UID LED enter the following command ipmitool H IP U admin P Password raw 0x00 0x04 0x00 0x01 turn on UID LED The UID LEDs on the server and on the chassis flashes blue To remotely turn off the UID LED enter the following command ipmitool H IP U admin P Password raw 0x00 0x04 0x00 0x01 turn off UID LED Where IP is the ser...

Страница 10: ...stem maintenance switch descriptions Position Default Function S1 Off Off Processor UART output is enabled On BMC UART output is enabled S2 Off Off Processor UART output is from the SUV port On Processor UART output is from the BMC for SOL S4 Off Off Connection from the dedicated management NIC port to the BMC is enabled On Connection from the IPMI ports on the RCM module to the BMC is enabled S3 ...

Страница 11: ...direction of the front chassis DIMM label identification To determine DIMM characteristics see the label attached to the DIMM The information in this section helps you to use the label to locate specific information about the DIMM Component identification 11 ...

Страница 12: ...emory generation PC4 DDR4 5 Maximum memory speed 2133 MT s 2400 MT s 2666 MT s 2933 MT s 6 CAS latency P CAS 15 15 15 T CAS 17 17 17 U CAS 20 18 18 V CAS 19 19 19 for RDIMM LRDIMM V CAS 22 19 19 for 3DS TSV LRDIMM Y CAS 21 21 21 for RDIMM LRDIMM Y CAS 24 21 21 for 3DS TSV LRDIMM 7 DIMM type R RDIMM registered L LRDIMM load reduced E Unbuffered ECC UDIMM 12 Component identification ...

Страница 13: ...em component health status The Sensor Monitoring list in the Dashboard page of the AMI MegaRAC SP X GUI shows the health status of individual system components More detailed sensor information is available in the Server Health Sensor Readings page For more information see the HPE Apollo 70 System BMC Web UI User Guide on the Hewlett Packard Enterprise website http www hpe com support apollo70 BMC ...

Страница 14: ...ations and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Select a power down action in the AMI MegaRAC SP X GUI ...

Страница 15: ...s from the server 4 Remove the server a Loosen the release lever thumbscrew b Open the release lever c Use the release lever to pull the server out of the chassis Install the server Procedure 1 Slide the server into the chassis 2 Close the release lever 3 Tighten the release lever thumbscrew Operations 15 ...

Страница 16: ...PE Apollo 70 System BMC Web UI User Guide on the Hewlett Packard Enterprise website http www hpe com support apollo70 BMC UG Accessing the system health log The event log lists the events generated by the system sensors The event entries have a time stamp of when the event log was generated Procedure 1 In a remote browser enter the BMC IP address and then press Enter 2 In the AMI MegaRAC SP X GUI ...

Страница 17: ... To download an event log as an Excel sheet click Save Event Logs To delete all events from the log click Clear All Event Logs Operations 17 ...

Страница 18: ...ows your IT resources to stay focused on their core tasks and priorities Full coverage during the warranty period for products that require installation by an HPE authorized technical specialist For more information on the features limitations provisions and ordering information of the HPE Installation Service see this Hewlett Packard Enterprise website http www hpe com support installation servic...

Страница 19: ...l need a remote browser to connect to the AMI MegaRAC SP X GUI a Verify that a network cable is connected to the dedicated management NIC port b Locate the BMC IP address If a DHCP server assigns the IP address locate the IP address If a static IP address is assigned use that IP address c In a remote browser type the IP address and then press Enter d In the AMI MegaRAC SP X GUI login page enter th...

Страница 20: ...pel warm air through the rear door Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by ...

Страница 21: ...jury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating UPS This device protects the hardware from damage caused by power surges and ...

Страница 22: ...ails The chassis weighs more than 17 21 kg 37 94 lb so at least two people must lift the chassis into the rack together An additional person may be required to help align the chassis if the chassis is installed higher than chest level Use caution when installing the chassis into or removing the chassis from the rack Adequately stabilized the chassis before extending a component outside the rack Ex...

Страница 23: ...ration during a power failure CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge CAUTION To avoid data loss Hewlett Packard Enterprise recommends that you back up all server data before installing or removing a hardware option or performing a server maintenance or troubleshoo...

Страница 24: ...r more information on static electricity or assistance with product installation contact an authorized reseller Locating the IP address Procedure 1 Press the Power On Standby button 2 Access the Aptio V Setup Utility During POST press Del or Esc 3 Select Server Mgmt BMC network configuration and then press Enter 4 Note the station IP address value OS deployment options For single server OS deploym...

Страница 25: ...ccess redhat com documentation en us red_hat_enterprise_linux SUSE Linux Enterprise Server SUSE Linux Enterprise Server http suse com download linux A paid subscription is required for downloading some products from this SUSE download site However you can request a free evaluation subscription at the same site SUSE product documentation https www suse com documentation The Red Hat and SUSE links l...

Страница 26: ...revent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge SUV cable option CAUTION To avoid equipment damage when removing the SUV cable press and hold the release buttons on the SUV cable connector before disconnecting the cable from the SUV port Use an SUV cable to perform server administrati...

Страница 27: ...he USB hub 6 Connect a USB key or a USB optical drive to the USB hub Memory options DIMM population information For specific DIMM population information see the DIMM population guidelines on the Hewlett Packard Enterprise website http www hpe com docs arm population rules Installing a DIMM Prerequisites Note the following regarding the server memory support A dual processor server configuration re...

Страница 28: ...g a processor 1 B DIMM and an OCP network adapter is installed remove the OCP air baffle a Loosen one pair of diagonally opposite screws halfway and then loosen the other pair of screws b Completely remove all screws in the same sequence c Disconnect the OCP network adapter from the system board d Tilt the OCP network adapter away from the rear bracket 28 Hardware options installation ...

Страница 29: ...he DIMM a Open the DIMM slot latches b Align the notch on the bottom edge of the DIMM with the keyed surface of the DIMM slot and then fully press the DIMM into the slot until the latches snap back into place Hardware options installation 29 ...

Страница 30: ... 7 If removed install the OCP air baffle and OCP network adapter Perform steps 5 6 of the OCP network adapter installation procedure 8 Install the server air baffle 9 Install the server into the chassis 10 Connect all peripheral cables to the server 11 Power up the server on page 14 The installation is complete M 2 SATA SSD option The server has two M 2 slots that support M 2 2280 SATA SSDs 30 Har...

Страница 31: ... server into the chassis 6 Connect all peripheral cables to the server 7 Power up the server on page 14 8 To configure the M 2 SATA SSDs see the OS software RAID documentation The installation is complete RAID configuration The HPE Apollo 70 System supports software RAID only For OS specific RAID information see the following resources SUSE Linux Enterprise Server https www suse com documentation ...

Страница 32: ...roper EMI shielding do not operate the system when the QSFP port knockout or the OCP network adapter is not installed Prerequisites Before you perform this procedure make sure that you have the following items available Flathead screwdriver T 15 Torx screwdriver Procedure 1 Power down the server on page 14 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis 4 Us...

Страница 33: ...s the OCP network adapter down to ensure that the adapter is firmly seated on the connectors c Install one pair of diagonally opposite screws halfway and then install the other pair of screws The installation is finished by completely tightening the screws in the same sequence Hardware options installation 33 ...

Страница 34: ...ly check the OCP network adapter LEDs NIC link status left Solid green NIC status right Flashing green The installation is complete Transceiver option Transceiver warnings and cautions WARNING Fiber optic transceivers and fiber optic cables connected to transceivers emit laser light that can damage your eyes To avoid eye injuries avoid direct eye exposure to the beam from the fiber optic transceiv...

Страница 35: ... Prerequisites Before installing a transceiver be sure to read the following If you are installing the transceiver in the QSFP port of the OCP network adapter review the set temperature requirements for this configuration Transceiver warnings and cautions on page 34 Transceiver documentation for specific operational and cabling requirements Procedure 1 Hold the transceiver by its sides and gently ...

Страница 36: ...ormation on the QSFP port LED behavior see the documentation that ships with the QSFP transceiver 5 If needed see the transceiver documentation for the model specific fastening mechanism applicable to the transceiver The installation is complete 36 Hardware options installation ...

Страница 37: ... of both firmware and software components Use the browser based MegaRAC SP X GUI to remotely monitor and configure the server For more information see the HPE Apollo 70 System BMC Web UI User Guide on the Hewlett Packard Enterprise website http www hpe com support apollo70 BMC UG AMI Aptio Setup Utility The AMI Aptio V Setup Utility is embedded in the system ROM This utility enables you to perform...

Страница 38: ...ing speeds depending on the device that is connected to the server External USB support Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security the USB mass storage driver can be disabled in the Aptio V Setup Utility Select Advanced USB Configuration USB Mass Storage...

Страница 39: ...For information about specific versions of a supported operating system refer to the operating system support matrix HPE Pointnext Portfolio HPE Pointnext delivers confidence reduces risk and helps customers realize agility and stability Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on premise experience informed by public cloud qualities and...

Страница 40: ... Hardware firmware and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hewlett Packard Enterprise website 40 Software and configuration utilities ...

Страница 41: ...ort external contacts or dispose the battery in fire or water If the server no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years Removing and replacing the system battery Procedure 1 Power down the server on page 14 2 Disconnect all peripheral cables from the server 3 Remove the...

Страница 42: ...eripheral cables to the server 9 Power up the server on page 14 10 Properly dispose of the old battery For more information about proper battery disposal contact an authorized reseller or an authorized service provider 42 System battery replacement ...

Страница 43: ...nd compliance data including RoHS and REACH see www hpe com info ecodata For Hewlett Packard Enterprise environmental information including company programs product recycling and energy efficiency see www hpe com info environment Notices for Eurasian Economic Union Manufacturer and Local Representative Information Manufacturer information Hewlett Packard Enterprise 6280 America Center Drive San Jo...

Страница 44: ...umhuriyeti AEEE Yönetmeliğine Uygundur Ukraine RoHS material content declaration Warranty information To view the warranty information for your product see the links provided below HPE ProLiant and IA 32 Servers and Options www hpe com support ProLiantServers Warranties HPE Enterprise and Cloudline Servers www hpe com support EnterpriseServers Warranties HPE Storage Products www hpe com support St...

Страница 45: ...pport a fan fault or the ambient temperature exceeding 30 C 86 F might result in reduced system performance issue Limited system operating temperature requirements The maximum system operating temperature for most components installed in the server is 35 C 95 F However some components in specific configurations are subject to thermal limitations To ensure safe and reliable system operation observe...

Страница 46: ...ient temperature Yes Copper 23 C 73 4 F Yes Fiber optic 21 C 69 8 F Mechanical specifications Specification Value Dimensions Height 4 05 cm 1 59 in Depth 67 27 cm 26 48 in Width 18 22 cm 7 17 in Weight approximate values Weight minimum 4 28 kg 9 43 lb Weight maximum 4 66 kg 10 27 lb 46 Specifications ...

Страница 47: ...atibility matrix www hpe com storage spock Storage white papers and analyst reports www hpe com storage whitepapers For additional general support websites see Support and other resources Product websites HPE Apollo 70 System product page http www hpe com servers apollo70 HPE AR44z Server support page https www hpe com support ar44z HPE Apollo 70 System user documents http www hpe com info apollo7...

Страница 48: ... components Accessing updates Some software products provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended software update method To download product updates Hewlett Packard Enterprise Support Center www hpe com support hpesc Hewlett Packard Enterprise Support Center Software downloads www hpe com support down...

Страница 49: ...ices www hpe com services proactivecare HPE Proactive Care Service Supported products list www hpe com services proactivecaresupportedproducts HPE Proactive Care Advanced Service Supported products list www hpe com services proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central www hpe com services proactivecarecentral Proactive Care service activation ww...

Страница 50: ...r self repair DAC direct attach cable DACC direct attach copper cable DDR4 double data rate 4 DHCP dynamic host configuration protocol EAC EurAsian Conformity EDR enhanced data rate EMI electromagnetic interference HPC high performance computing IPMI Intelligent Platform Management Interface KVM keyboard video and mouse LFF large form factor LRDIMM load reduced dual in line memory module 50 Acrony...

Страница 51: ...l regulatory framework RoHS Restriction of Hazardous Substances SATA serial ATA SFP small form factor pluggable SFP enhanced small form factor pluggable SOL serial over LAN SSD solid state device SUV serial USB video TDP thermal design power TMRA recommended ambient operating temperature UART universal asynchronous receiver transmitter UDIMM unbuffered dual in line memory module UEFI Unified Exten...

Страница 52: ...UID unit identification UPS uninterruptible power supply 52 Acronyms and abbreviations ...

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