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HP Z38c, Руководство пользователя

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HP Z38c Скачать руководство пользователя страница 25

Product support

For additional information on using your monitor, go to 

http://www.hp.com/support

. Select Find your 

product, and then follow the on-screen instructions.

NOTE:

The monitor user guide, reference material, and drivers are available at 

http://www.hp.com/support

. 

Here you can do the following:

●

Chat online with an HP technician

NOTE:

When support chat is not available in a particular language, it is available in English.

●

Locate an HP service center

Preparing to call technical support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical 

support. Have the following information available when you call:

●

Monitor model number (see 

Locating the serial number and product number on page 19

)

●

Monitor serial number (see 

Locating the serial number and product number on page 19

)

●

Purchase date on invoice

●

Conditions under which the problem occurred

●

Error messages received

●

Hardware configuration

●

Name and version of the hardware and software you are using

Locating the serial number and product number

The rating label on the monitor provides the product number and serial number. You may need these 

numbers when contacting HP about the monitor model. The rating label is located on the bottom of the 

monitor panel.

Product support

19

Содержание Z38c

Страница 1: ...User Guide ...

Страница 2: ...d States and or other countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein ...

Страница 3: ...t failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information TIP Text set off in this manner provides helpful hints This product incorporates HDMI technology iii ...

Страница 4: ...iv About This Guide ...

Страница 5: ...urning on the monitor 13 HP watermark and image retention policy 13 2 Using the monitor 14 Software and utilities 14 The Information file 14 The Image Color Matching file 14 Installing the INF and ICM files 14 Installing from the optical disc available in select regions 14 Downloading from the web 15 Using the on screen display OSD menu 15 Assigning the Function buttons 16 Adjusting Low Blue Light...

Страница 6: ...0 Cleaning the monitor 20 Shipping the monitor 20 Appendix A Technical specifications 21 Preset display resolutions 22 Entering user modes 23 Energy saver feature 23 Appendix B Accessibility 24 Supported assistive technologies 24 Contacting support 24 vi ...

Страница 7: ... setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the web at http www hp com ergo IMPORTANT For the protection of the monitor as well as the computer connect all power cords for the computer and its peripheral devices such as a monitor printer scanner to some form of surge protection device such...

Страница 8: ...ng system On screen display OSD adjustments in several languages for easy setup and screen optimization HP Display Assistant software for adjusting monitor settings and enabling theft deterrence features HDCP High bandwidth Digital Content Protection used on digital inputs In select regions software and documentation optical disc provided with the monitor includes monitor drivers and product docum...

Страница 9: ...en the OSD menu is open NOTE You can reconfigure the Function buttons in the OSD menu to quickly select the most commonly used operations See Assigning the Function buttons on page 16 for more information 3 Power button Press to turn the monitor on or off When the monitor is on the power light above the power button is on NOTE Be sure the master power switch on the rear of the monitor is in the ON...

Страница 10: ...adset For additional safety information see the Product Notices provided on the optical disc if one is included with your product 6 USB Type A ports 2 downstream Connects a USB device 7 Security cable slot Connects a security cable to a stationary object 8 USB Type A port with battery charging 1 2 downstream Connects a USB Type A cable to the source device 9 USB Type C port upstream Connects a USB...

Страница 11: ...als If this occurs the screen will not recover to its normal condition Attaching the monitor stand CAUTION The screen is fragile Avoid touching or applying pressure to the screen doing so can cause damage Do not lay the monitor facedown when attaching the stand Stress on the curvature of the display panel may damage the panel if the monitor is placed facedown TIP Consider the placement of the disp...

Страница 12: ...erformance it is important to use the power and video cables provided with the monitor Removing the monitor stand CAUTION Before beginning to disassemble the monitor be sure the monitor is turned off and all cables are disconnected Do not lay the monitor facedown when removing the stand Stress on the curvature of the display panel may damage the panel if the monitor is placed facedown 1 Disconnect...

Страница 13: ...onnector slot on the monitor 3 Press the VESA bracket onto the monitor until it clicks into place 4 To attach the monitor to a swing arm or other mounting device insert four mounting screws through the holes on the mounting device and into the screw holes on the VESA bracket IMPORTANT Follow the mounting device manufacturer s instructions when mounting the monitor to a wall or swing arm IMPORTANT ...

Страница 14: ...an be selected through the OSD by pressing the Menu button and selecting Input Control Connect one end of a DisplayPort cable to the DisplayPort port on the rear of the monitor and the other end to a DisplayPort port on the source device Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the source device 3 Connect the Type C end of a USB cable to the...

Страница 15: ...ut source to USB C press the Menu button on the front of the monitor select Input Control and then select USB C Configuration Select the option 3840 1600 60 Hz USB 2 0 for a higher vertical refresh rate and a lower USB speed Or Select the option 3840 1600 30 Hz USB 3 0 for a lower vertical refresh rate and a higher USB speed Setting up the monitor 9 ...

Страница 16: ...eature Plug the power cord into a grounded earthed AC outlet that is easily accessible at all times Disconnect power from the equipment by unplugging the power cord from the AC outlet For your safety do not place anything on power cords or cables Arrange them so that no one may accidentally step on or trip over them Do not pull on a cord or cable When unplugging the power cord from the AC outlet g...

Страница 17: ...Adjusting the monitor You may tilt the monitor panel forward or backward raise or lower it and turn it from one side to the other Setting up the monitor 11 ...

Страница 18: ...k or other stationary object and the other end of the cable to the security cable slot on the computer Secure the security cable lock with the key CAUTION Use caution when adjusting the tilt swivel or height of the computer if a security cable is installed The cable or the lock may interfere with the adjustment 12 Chapter 1 Getting Started ...

Страница 19: ...er LED and then select Off When the monitor is powered on a Monitor Status message is displayed for five seconds The message shows which input is the current active signal the status of the auto switch source setting On or Off factory default is On the current preset screen resolution and the recommended preset screen resolution The monitor automatically scans the signal inputs for an active input...

Страница 20: ...r through distribution buffers boxes The Image Color Matching file The ICM files are data files that are used in conjunction with graphics programs to provide consistent color matching from monitor screen to printer or from scanner to monitor screen This file is activated from within graphics programs that support this feature NOTE The ICM color profile is written in accordance with the Internatio...

Страница 21: ...on buttons to activate the buttons Then press the menu button to open the OSD 3 Use the three Function buttons to navigate select and adjust the menu choices The on screen button labels vary depending on which menu or submenu is active The following table lists the menu selections in the OSD main menu Main Menu Description Brightness Adjusts the brightness level of the screen The factory default i...

Страница 22: ...ect a preset view modes 4 Next Active Input Function button 1 assignable Press to navigate through the OSD menu and select a video input source You can change the Function buttons from their default values so that when the buttons are activated you can quickly access commonly used menu items To assign the Function buttons 1 Press one of the three Function buttons to activate the buttons and then p...

Страница 23: ...tion setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the web at http www hp com ergo Using Auto Sleep Mode The monitor supports an OSD option called Auto Sleep Mode that allows you to enable or disable a reduced power state for the display When Auto Sleep Mode is enabled enabled by default the ...

Страница 24: ...d on the screen Monitor video cable is disconnected Connect the appropriate video signal cable between the computer and monitor Be sure that the computer power is off while connecting the video cable Input Signal Out of Range is displayed on the screen Video resolution and or refresh rate are set higher than what the monitor supports Change the settings to a supported setting see Preset display re...

Страница 25: ...ting tips in this section you may need to call technical support Have the following information available when you call Monitor model number see Locating the serial number and product number on page 19 Monitor serial number see Locating the serial number and product number on page 19 Purchase date on invoice Conditions under which the problem occurred Error messages received Hardware configuration...

Страница 26: ...burned in image are not covered under the HP warranty Slots and openings in the cabinet are provided for ventilation These openings must not be blocked or covered Never push objects of any kind into cabinet slots or other openings Do not drop the monitor or place it on an unstable surface Do not allow anything to rest on the power cord Do not walk on the cord Keep the monitor in a well ventilated ...

Страница 27: ...d 10 00 kg 14 00 kg 20 26 lb 30 83 lb Dimensions including stand Height Depth Width 55 87 cm 24 80 cm 89 55 cm 22 00 in 9 76 in 35 26 in Maximum graphic resolution 3840 x 1600 60 Hz Optimum graphic resolution 3840 x 1600 60 Hz Dot pitch 0 23 x 0 23 mm Pixels per inch 110 93 PPI Horizontal frequency 27 kHz to 130 kHz Vertical refresh rate 24 Hz to 76 Hz Environmental requirements temperature Operat...

Страница 28: ...7 3 800 600 37 879 60 317 4 720 480 31 469 59 940 5 1024 768 48 363 60 004 6 1280 720 45 000 60 000 7 1280 1024 63 981 60 020 8 1440 900 55 935 59 887 9 1600 900 60 000 60 000 10 1600 1200 75 000 60 000 11 1680 1050 65 290 59 954 12 1920 1080 67 500 60 000 13 1920 1200 74 038 59 950 14 1920 1200 74 556 59 885 15 2560 1440 88 787 59 951 16 2560 1600 98 713 59 972 17 3840 1600 98 760 60 000 18 3840 ...

Страница 29: ...y saver feature The monitor supports a reduced power state The reduced power state will be entered into if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal Upon detecting the absence of these signals the monitor screen is blanked the backlight is turned off and the power light turns amber When the monitor is in the reduced power state the monitor wil...

Страница 30: ...istive features NOTE For additional information about a particular assistive technology product contact customer support for that product Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users If you have an issue with a product or would like to tell us about accessibility features that have helped you please contact us at 888 2...

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