
Basic Troubleshooting
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5.4.2 Hardware Installation Problems
You might need to reconfigure the workstation when you add or remove hardware, such as an additional optical drive.
If you install a plug and play device, some operating systems automatically recognize the device and configure the
workstation. If you install a non–plug and play device, you must reconfigure the workstation after installing the new
hardware.
System does not power on and the
LEDs on the front of the workstation
are not blinking.
System unable to power on.
Press and hold the power button for less
than 4 seconds. If the hard drive LED
turns green, then:
1.
Remove the expansion cards one at
a time and try holding the power
button again for less than 4
seconds.
2.
Replace the system board.
OR
Press and hold the power button for less
than 4 seconds. If the hard drive LED
does not turn on green then:
1.
Check that unit is plugged into a
working AC outlet.
2.
Open the access panel and check
that the power button harness is
properly connected to the system
board.
3.
Check that both power supply
cables are properly connected to the
system board.
4.
Check the power supply
functionality.
a.
Disconnect the AC power.
b.
Remove all internal power supply
cables from the system board.
c.
Plug in the AC power.
• If the power supply fan spins
and the BIST LED lights, the
power supply is functional,
so replace the system board.
• If the power supply fan does
not spin or the BIST LED does
not light, replace the power
supply.
Table 5-2
Hardware Installation Problems
Problem
Probable Cause
Recommended Solution
A new device is not recognized as
part of the system.
Device is not seated or connected
properly.
Ensure that the device is properly and securely
connected and that pins in the connector are not
bent down.
Cables of new external device are
loose or power cables are
unplugged.
Ensure that all cables are properly and securely
connected and that pins in the cable or
connector are not bent down.
Power switch of new external device is
not turned on.
Turn off the workstation, turn on the external
device, then turn on the workstation to integrate
the device with the workstation system.
When the system advised you of
changes to the configuration, you did
not accept them.
Reboot the workstation and follow the
instructions for accepting the changes.
A plug and play board may not
automatically configure when
added if the default configuration
conflicts with other devices.
Use Computer Setup (F10) to reconfigure or
disable devices to resolve the resource conflict.
Table 5-1
General Installation Problems
Problem
Cause
Solution
Содержание xw series
Страница 1: ...Setup and Troubleshooting HP xw Series Workstations Part number 361756 003 First edition 02 2005 ...
Страница 4: ...4 Contents ...
Страница 18: ...Hardware Setup 18 ...
Страница 24: ...Software Setup for Microsoft Windows 24 ...
Страница 38: ...Features and Accessories 38 ...
Страница 40: ...Index 40 drivers 21 first boot 20 HP Cool Tools 21 monitor 21 restoring 19 starting 19 support 21 ...