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HP Vectra VT6, Дополнительное руководство

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Contents

iv

3 Troubleshooting and Repair

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Software and Firmware  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Field Replaceable Parts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Checkpoint: Troubleshooting and Repair . . . . . . . . . . . . . . . . . . . . . . 36

A Checkpoint Answers

Checkpoint Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

B Final Test

Final Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

C Answers to the Final Test

Answers to Final Test  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

D HP Vectra XU 6/xxx PC

and HP Vectra VT 6/xxx PC
Course Evaluation Form

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Содержание Vectra VT6

Страница 1: ...seller technicians That is personnel who have already completed the HP Vectra PC family training course or equivalent and have at least six months of experience servicing the HP Vectra PCs It is a self paced training guide designed to train you to install configure and repair the PC You can follow it without having any equipment available ...

Страница 2: ...ts are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Centronics is a registered trademark of Centronics Data Computer Corporation Microsoft Windows and MS DOS are registered trademarks of the Microsoft Corporation OS 2TM is a trademark of International Business Machines Corporation Next...

Страница 3: ...1 Checkpoint Product Overview and Features 12 2 PC Hardware Structure Packaging 14 Replacing the System Board 17 Installing or Replacing Accessories 19 Installing or Replacing a Processor 19 Installing or Replacing Main Memory Modules 21 Installing Video Memory and Other Video Modules 21 Installing or Replacing Disk Drives 22 Installing or Replacing Accessory Boards 26 Replacing the Power Supply 2...

Страница 4: ...are and Firmware 31 Field Replaceable Parts 34 Checkpoint Troubleshooting and Repair 36 A Checkpoint Answers Checkpoint Answers 38 B Final Test Final Test 42 C Answers to the Final Test Answers to Final Test 46 D HP Vectra XU 6 xxx PC and HP Vectra VT 6 xxx PC Course Evaluation Form 49 ...

Страница 5: ...ers of the HP Vectra PC family to use the Intel Pentium Pro P6 microprocessor This chapter gives an overview of the HP Vectra XU 6 xxx PC and HP Vectra VT 6 xxx PC It describes their differences and similarities and compares them with an earlier member of the HP Vectra PC family the HP Vectra XU 5 133C PC ...

Страница 6: ...D ROM drive Up to six accessory boards can be installed Status panel Hard disk drive Power supply Empty front access Empty internal drive shelf drive shelves S Serial ports B and A Mouse connector Keyboard connector MIDI joystick connector Stereo in audio jack Stereo out audio jack Parallel port Fast 20 SCSI 2 connector Key lock Power connector Voltage selection VESA connector Display connector 10...

Страница 7: ...oard HP 10 100 VG Selectable PC LAN Adapter Mass storage drives 1 GB or 2 GB hard disk drive 1 GB hard disk drive 1 44 MB flexible disk drive Quadruple speed CD ROM Package Minitower 7 accessory shelves 5 with front access three 5 25 1 6 shelves two 3 5 1 shelves 6 accessory board slots three PCI two ISA one combination PCI ISA Platform Product Number System RAM HDD FDD CD ROM LAN Operating System...

Страница 8: ...it 60 ns ECC DRAM 64 bit 60 ns non ECC DRAM Standard 16 MB Maximum 256 MB Upgrades 8 MB 2 x 4 MB modules 16 MB 2 x 8 MB modules 32 MB 2 x 16 MB modules 64 MB 2 x 32 MB modules 16 MB 2 x 8 MB D3556A modules 32 MB 2 x 16 MB D3555A modules 64 MB 2 x 32 MB D3554A modules all of which are ECC 16 MB 2 x 8 MB non ECC D3553A modules Sockets Eight DIMM sockets organized as four pairs Error protection Parit...

Страница 9: ...ial ports RS232C 16550 UART 1 parallel port bidirectional multi mode keyboard mouse Audio capability Not supplied SoundBlaster 16 integrated on system board on ISA bus Audio connectors Not supplied Headphone jack microphone jack MIDI joystick connector stereo in jack and stereo out jack on front and rear panels wavetable connector on system board Accessory board slots One 32 bit PCI three 16 bit I...

Страница 10: ...only 32 bit programs execute faster The Pentium Pro is not pin compatible with the Pentium Dual Processor The HP Vectra XU 6 xxx PC has a socket for installing a second Pentium Pro processor However to do so is only an advantage when running an operating system that supports multiprocessing MPS ready such as SCO Unix NextStep Solaris OS 2 SMP and Windows NT Of these the Windows NT operating system...

Страница 11: ...bits of data 8 bytes at a time each ECC memory module is accessed by a 72 bit bus The extra bits are used for the error correcting code ECC This allows single bit data errors not only to be detected but also to be corrected PCI Bus Devices video controller Fast 20 SCSI 2 interface IDE controllers supported drives LAN controller other accessory boards Video Controller Board The HP Vectra XU 6 xxx P...

Страница 12: ...annel cable and two to the secondary channel cable It is possible to connect both fast devices and slow devices on the same channel without affecting the performance of the fast device Supported Drives The following hard disk drives are supported the first two are only applicable to the HP Vectra XU 6 xxx PC 3 5 inch 1 GB Fast 20 SCSI 2 hard disk drive D2920A 3 5 inch 2 GB Fast 20 SCSI 2 hard disk...

Страница 13: ...a data transfer rate of 100 Mbits per second over voice grade cable and the IEEE 802 3 standard 10 BaseT giving a data transfer rate of 10 Mbits per second The XU VT Drivers and Documentation CD ROM includes the diagnostic DOS utility called HPVGSet The Network Administrator s Guide and the HP 10 100VG Selectable PC LAN Adapters installation guide 5963 2665 are also available in the formats shown ...

Страница 14: ...ne 1 stereo in 1 CD ROM three outputs 1 internal speaker 2 stereo out capable of supporting low impedance headphones connector for MIDI joystick interface MPU 401 UART compatible The Windows 95 OS 2 Warp Connect and Windows NT 3 51 WS operating systems each have integrated drivers The Windows 3 x and OS 2 2 11 operating systems require the installation of HP provided drivers Flash ROM The 256 KB f...

Страница 15: ... ROM Title Regional Support Servers Support Assistant CD ROM Paper based Line of HP Vectra 6 xxx PC XU VT XU VT XU VT HP Vectra 6 xxx User s Guide yes yes yes yes D3538A D3539A Optimizing Performance Guide yes no yes no no HP Vectra XU VT 6 xxx Technical Reference Manual yes yes no HP Vectra PC Service Handbook 9th Edition yes yes yes yes 5963 8033 HP Vectra Accessory Service Handbook 5th Edition ...

Страница 16: ...board on all models c HP 10 100 VG Selectable PC LAN Adapter board on all models except the first D3528A d Integrated HP 10 100 VG Selectable PC LAN Adapter on all models e Integrated HP 10 100 VG Selectable PC LAN Adapter on all models except the first D3528A 3 Which of the following combinations of extra accessories would you not be able to install on an HP Vectra VT 6 xxx PC a Two PCI accessory...

Страница 17: ...ing this chapter you will be familiar with the PC s package and hardware assembly You will know where its principle parts are for fault finding or upgrade and configuration for example and you will know where and how to install accessories ...

Страница 18: ...onnectors of the HP Vectra XU VT 6 xxx PC version of the minitower are shown in the diagrams on pages 2 and 4 of Chapter 1 All of the internal connectors appear on the system board as can be seen on page 18 since there is no backplane in these PCs Status Panel The status panel of the HP Vectra XU 6 xxx PC and HP Vectra VT 6 xxx PC have the following features a power on off button with integrated o...

Страница 19: ... Hardware Structure Packaging 6 Remove the airflow guide 7 Slide the power supply outwards all cables remain connected to give better access to the system board and cabling Airflow guide Self retaining screws ...

Страница 20: ...latches are outwards 4 When you place the cover in front of the computer ensure that the two lips at the bottom of the case slide on to the two rails at the base of the computer 5 When you slide the cover back into position make sure that it does not jam against the plastic clips on the right bezel 6 Ensure that the CD ROM drive aligns correctly with the holes in the front panel For the final coup...

Страница 21: ...ker external start fan SCSI power supply HDD FDD CD ROM 3 Push in the two buttons on the right bezel of the PC see the diagram below 4 Ease the system board towards the front of the PC 5 There is a metal flap on the system board that must clear the I O connector housing 6 Ease the system board up and out through the top of the chassis using the plastic ring pull that is fastened to the top of the ...

Страница 22: ...Installing the New System Board To install the new system board reverse the steps for removing the board Make sure that the plastic clips and plastic buttons that hold the system board in place engage properly in their appropriate holes in the right bezel ...

Страница 23: ...alled D3559A Each processor is accompanied by its own voltage regulator module VRM The operating system must be configured to use the second processor Note that some operating systems do not support two processors If the original processor is replaced by a faster processor the configuration switches must be changed as specified in the table on page 21 If two processors are installed both must be s...

Страница 24: ...cket 6 Check that the configuration switches in the switch bank are set correctly They can be found at the base of the system board as shown in the diagram on page 18 The operating frequency of the processor bus must correspond with that of the processors Switch Function OFF default ON 1 CONFG Retain or clear the configuration which is stored in EEPROM Retain Clear 2 PSWRD Enable or clear and disa...

Страница 25: ...ng code memory but even this will be disabled if any non ECC memory is installed Conversely the HP Vectra VT 6 xxx PC will accept 16 MB and 32 MB ECC modules but will treat them as non ECC memory While removing DIMMs that have already been installed they are liable to fall into the computer as they pop out of the sockets Care must be taken to prevent this happening Installing Video Memory and Othe...

Страница 26: ...connect the accessory board s cable to the VESA pass through connector on the MGA adapter board Installing or Replacing Disk Drives The computer has two internal shelves for hard disk drives and five front access drive shelves for front access disk drives and hard disk drives All models of the HP Vectra XU 6 xxx PC and HP Vectra VT 6 xxx PC are supplied with one 3 5 inch flexible disk drive in the...

Страница 27: ...ces up to five SCSI devices can be connected to the internal SCSI cable Installing a Hard Disk Drive in an Internal Shelf Each hard disk drive ordered from HP is supplied with a mounting tray To mount a drive from another supplier you may need to order a mounting tray from HP D2037A 3 5 inch hard disk mounting tray 1 Align the drive upside down with the hinges on the shelf then insert it into the ...

Страница 28: ... HP are supplied with mounting rails To mount a drive from another supplier you may need to order drive mounting rails from HP D2880A for 5 25 inch disk drive rails or product number D3566A for 3 5 inch disk drive rails 1 Remove the drive tray if installing a 5 25 inch drive 2 Slide the drive into position 3 Secure the drive in position Mounting rails ...

Страница 29: ...ion guide to see if you must set jumpers or if there is a special installation procedure to follow Before installing a SCSI device remember to set the appropriate IDs The operation of the SCSI Plug and Play system SCAM is described in the HP Vectra XU VT 6 xxx PC Technical Reference Manual If you have removed an IDE drive or if you have replaced a bootable IDE hard disk drive an error message will...

Страница 30: ...tem board the location of which is shown in the diagram on page 18 If you loosened any screws on adjacent slots during the installation of the new accessory remember to tighten them again If you have installed an ISA accessory board you must run the Setup program and reserve the IRQ for the accessory board PCI devices are then configured automatically You should always leave at least one IRQ avail...

Страница 31: ...ect the power connectors from all boards and accessories 2 Undo the four screws that hold the power supply rear bezel on to the power supply box 3 Pivot the power supply box away from its rear bezel 4 Take the power supply box out from the inside of the computer chassis To install the new power supply reverse the steps which were followed when removing the old power supply Unscrew Unscrew Unscrew ...

Страница 32: ... board in an accessory slot 4 You are installing an HDD and a CD ROM on a D3520A HP Vectra VT 6 xxx PC with no HDD Which data cable connections do you use a HDD to a red connector CD ROM to a red connector b HDD to a red connector CD ROM to a grey connector c HDD to a grey connector CD ROM to a red connector d HDD to a grey connector CD ROM to a grey connector e HDD to a SCSI connector CD ROM to a...

Страница 33: ...29 3 Troubleshooting and Repair After reading this chapter you will know which sub assemblies can be replaced and understand the new features of the POST and Setup ...

Страница 34: ...he product number for example D3528A the serial number the manufacturing system number for example D3528 60101 When identifying the product for example to a Support Center you only need the product number and the serial number The serial number is also written in the System ROM and can be read in the Setup program Warranty The PC is covered by a one year on site plus two years return to HP warrant...

Страница 35: ...OM contains the following power on self test POST Setup program BIOS security support Also mentioned here though not implemented on the System ROM are the video BIOS operating system drivers and diagnostic utilities POST When the PC is started the initial Vectra screen as shown below is displayed Under normal circumstances the power on self test POST also referred to as the HP System Hardware Test...

Страница 36: ...ences section An operating system field for setting Windows 95 Windows NT IBM OS 2 or Others A space bar power on field A memory test field which can be set to disabled for fast boot Two IDE sections one for the primary channel and one for the secondary channel Within each section fields are provided to set 1 the use of two drives 2 whether the transfer speed is optimized or standard and 3 whether...

Страница 37: ... can be disabled in Setup to prevent unauthorized use of printers modems or other devices disk drive protection disks can be disabled write protected or boot protected in Setup to prevent either copying data or running programs from disk or loading an alternative operating system internal security mode switch to protect the configuration preventing changes being made by the Setup program internal ...

Страница 38: ...34 3 Troubleshooting and Repair Field Replaceable Parts Field Replaceable Parts ...

Страница 39: ...919 63001 D2919 69001 8 HDD bracket 3 5 inch 5001 6864 9 HDD tray 5002 1935 10 Power supply assembly 5063 8799 1 1 Flexible disk drive D2035 63121 12 Quadruple speed SCSI CD ROM drive XU only D2992 63032 Quadruple speed IDE CD ROM drive VT D2896 63201 13 Rail kit 3 5 inch D3566A 14 Rail kit 5 25 inch D2880A 15 Bag of IDE cables a Ultra Fast IDE cable grey recommended for HDD b Ultra Fast IDE cable...

Страница 40: ... the ISA Configuration Utility d Run the diagnostic utility e Reset the PC and press once Setup has been run f Change the system board switch settings g It is detected and corrected automatically 3 What do you need to do after you have extended main memory to 32 MB a Run Setup b Run HP6Init c Run the ISA Configuration Utility d Run the diagnostic utility e Power the PC off then on again f Change t...

Страница 41: ...37 A Checkpoint Answers This appendix contains the answers for the questions which are located at the ends of each chapter in this HP Vectra XU 6 xxx PC and HP Vectra VT 6 xxx PC Familiarization Guide ...

Страница 42: ...VT 6 xxx PC d Three PCI accessory boards and three ISA accessory board The three ISA boards would go into slots AT1 AT2 and AT3 Two of the PCI boards would then go into PCI2 and PCI3 but the third board would neither go into PCI1 because it is occupied by the Matrox MGA Millennium video board nor into PCI4 since AT3 is occupied by an ISA board On an HP Vectra XU 6 xxx PC answers b c and d would al...

Страница 43: ... with no HDD Which data cable connections do you use c HDD to a grey connector CD ROM to a red connector In fact answers a b and d would work too but the recommended configuration is c Answers e and f are impossible since the HP Vectra VT 6 xxx PC does not have a SCSI connector 5 Which of the following can be changed on the system board switches d Config retain clear password on clear security on ...

Страница 44: ... Plug and Play non volatile RAM e Reset the PC and press once Setup has been run The same response as would have been the case on the HP Vectra XU 5 xxC PC 3 What do you need to do after you have extended main memory to 32 MB g The Setup program performs the upgrade automatically The Setup program is triggered by the POST and runs automatically so g is a more appropriate answer than a 4 How should...

Страница 45: ...41 B Final Test This appendix contains the Final Quiz for this HP Vectra XU 6 xxx PC and HP Vectra VT 6 xxx PC Familiarization Guide ...

Страница 46: ...is integrated on the PCI bus as standard on which of the following a All models of HP Vectra XU 6 xxx PC and none of HP Vectra VT 6 xxx PC b All models of HP Vectra XU 6 xxx PC except for the first D3528A and none of HP Vectra VT 6 xxx PC c All models of HP Vectra XU 6 xxx PC and all models of HP Vectra VT 6 xxx PC d All models of HP Vectra XU 6 xxx PC and all models of HP Vectra VT 6 xxx PC excep...

Страница 47: ... and all models of HP Vectra VT 6 xxx PC except for the first D3520A 6 A hard disk driver is fitted as standard on which of the following a All models of HP Vectra XU 6 xxx PC and none of HP Vectra VT 6 xxx PC b All models of HP Vectra XU 6 xxx PC except for the first D3528A and none of HP Vectra VT 6 xxx PC c All models of HP Vectra XU 6 xxx PC and all models of HP Vectra VT 6 xxx PC d All models...

Страница 48: ...e e Six f Seven 9 How is the system ROM upgraded a Run Setup b Run HP6Init c Run the ISA Configuration Utility d Run the diagnostic utility e Power the PC off then on again f Change the system board switch settings g It is upgraded automatically Student Name Company Name Company Address ...

Страница 49: ...45 C Answers to the Final Test This appendix contains the answers to the Final Test for this HP Vectra XU 6 xxx PC and HP Vectra VT 6 xxx PC Familiarization Guide ...

Страница 50: ...andard on later models D3521N and D3521S of the HP Vectra VT 6 xxx PC b IDE 1 GB drive 5 An integrated Fast 20 SCSI 2 driver is fitted as standard on which of the following a All models of HP Vectra XU 6 xxx PC and none of HP Vectra VT 6 xxx PC 6 A hard disk driver is fitted as standard on which of the following e All models of HP Vectra XU 6 xxx PC except for the first D3528A and all models of HP...

Страница 51: ...47 D HP Vectra XU 6 xxx PC and HP Vectra VT 6 xxx PC Course Evaluation Form ...

Страница 52: ...48 D HP Vectra XU 6 xxx PC and HP Vectra VT 6 xxx PC Course Evaluation Form When done tear out and mail to TPEC Hewlett Packard France Boulevard Steve Biko 38090 VILLEFONTAINE France ...

Страница 53: ...t Did you find the course easy to understand Do you feel you need additional training Did you meet all the course prerequisites Rate the following 1 poor to 5 excellent 1 2 3 4 5 Quality of tests Quality of information provided Quantity of information provided Support documents provided Overall rating of this course Level of this course not enough just right too technical ...

Страница 54: ...50 D HP Vectra XU 6 xxx PC and HP Vectra VT 6 xxx PC Course Evaluation Form Additional comments ...

Страница 55: ......

Страница 56: ...HP Part No D3538 90901 Printed in France 11 95 N I M P R I M E Z P A S C E T T E P A G E ...

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