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3

Serviceability

This chapter introduces the enhanced serviceability features of HP Vectra VL420 PCs. It shows
how easily you can open the PC and remove or add system components using the serviceability
features developed for these PC models.

For further service information refer to the motherboard serviceability label delivered with
your PC.

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Содержание vectra vl420

Страница 1: ...hp business pcs www hp com go vectrasupport technical reference manual product description hp vectra vl420 ...

Страница 2: ...ights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Acrobat is a trademark of Adobe Systems Incorporated NVIDIA GeForce2 MX TNT and Vanta are trademarks of NVIDIA Corporation ATI is a trademark ofATITechnologies Inc Microsoft Windows Windows NT and Windows XP are U S registered trad...

Страница 3: ...information on the BIOS Read this manual to see which hardware components are in the PC HP Business PC Technology Provides an in depth guide to the hardware in all of the featured HP Business PCs Subjects covered include chipsets processors graphics controllers hard disk drives and optical drives Installing Configuring and Upgrading See the HP Service Handbook Chapter or the HP Upgrade Guide The S...

Страница 4: ...ion technical specifications warranty and legal information Your computer s online information Your computer may contain online help information on the hard disk It includes information on Troubleshooting and how to use HP Instant Support Linking to useful HP web sites Information on the hp support web site Refer to the HP support web site www hp com go vectrasupport or www hp com go e pcsupport f...

Страница 5: ...nuals Diagrams and detailed instructions on installing add on devices Internal wire connections for adding hard drives CD ROM etc Memory expansion and replacing devices Upgrade Guide LAN configuration LAN controller LAN Card Ready Program available on the HP support web site Technical Reference Manual Identifying the problem Information on errors Problem solving Troubleshooting Troubleshooting Gui...

Страница 6: ...sets dvmt_white pdf Pentium 4 Processors www intel com pentium4 Analog Devices AD1885 www analogdevices com Intel LAN card www intel com support network ATI Rage 128 Pro graphic card www ati com NVIDIA graphic cards www nvidia com Hewlett Packard white papers are available on a variety of subjects including AGP graphics and SDRAM memory at www hp com go library 6 product description ...

Страница 7: ...ayout 18 System Board Components 19 Architectural View 20 Main Memory 20 Processors 21 System Board Switches 21 Accessory Board Slots 21 Mass Storage Devices 23 Hard Disk Drives 23 Floppy Disk Drives 23 Optical Drives 23 Graphics 29 Nvidia GeForce2 MX Graphics Card 29 Nvidia GeForce3 Ti200 Graphics Card 30 Nvidia TNT2 Vanta Graphics Card 30 ATI Rage 128 Pro and ATI Rage 128 Ultra Graphics Card 31 ...

Страница 8: ...ew BIOS Summary 40 Entering the Configuration and Diagnostics menu 40 Using the HP Setup Program 40 Power Saving 41 BIOS Addresses 42 System Memory Map 42 HP I O Port Map I O Addresses Used by the System 42 POST Tests 45 HP e DiagTools Preboot Diagnostics Beep Codes 50 8 product description ...

Страница 9: ...1 System Overview This chapter introduces the internal and external features and lists the specifications of the HP Vectra VL420 PC ...

Страница 10: ...lel Connector Network LAN Keyboard connector Line Out Line In Microphone 2 USB Connectors Serial Connectors Desktop Front Panel 2 USB Hard disk drive activity light On Off power Power on status light Disk activity light Connectors button green amber yellow 10 product description ...

Страница 11: ...op Main Memory Sockets Hard disk drive CD ROM CD RW drive or DVD drive Accessory board slots Processor covered by fan Floppy disk drive Rear View Location of the voltage switch and power connector on the desktop product description 11 ...

Страница 12: ...power Hard disk drive activity light amber Disk activity light Power on status light green USB connectors Inside the Minitower Floppy disk drive CD ROM CD RW drive or DVD drive Processor Main Memory Hard disk drive Accessory board slots 12 product description ...

Страница 13: ... the voltage switch and power connector on the minitower Small Form Factor Front Panel On Off power Power on status light button green Hard disk drive activity light Disk activity light 2 USB Connectors amber yellow product description 13 ...

Страница 14: ...emory Sockets CD ROM CD RW drive or DVD drive Accessory board slots Floppy disk drive Processor covered by fan Power supply unit Hard disk drive Rear View Location of the voltage switch and power connector on the small form factor 14 product description ...

Страница 15: ...emperature and humidity ranges may vary depending on the mass storage devices installed High humidity levels can cause improper operation of disk drives Low humidity ranges can aggravate static electricity problems and cause excessive wear of the disk surface Acoustic Noise Emission Characteristic VL420 Desktop PC VL420 Minitower PC VL420 SFF PC Acoustic noise emission IS O7779 Idle typical Operat...

Страница 16: ... 5A 200 240V 3 5A 50 60Hz 100 127V 4A 200 240V 2A 50 60Hz Power consumption Maximum Operating Typical Sleep S3 Off 115V 60Hz and 230V 50Hz 110W 45W 3 5W 3 2W Available minimum continuos output power 185W 250W 165W NOTE The power consumption figures given in the table above are valid for the standard configuration as shipped For more information refer to the product s data sheet at HP s web site ww...

Страница 17: ...2 System Features This chapter describes core components of HP Vectra VL420 PCs such as processors chipsets mass storage devices graphics controllers audio controllers network features and input devices ...

Страница 18: ...m Features VL420 System Board Layout The HP Vectra VL420 PC system board features a Socket 478B for a Pentium 4 processor three DIMM main memory slots three PCI slots and one AGP slot 18 product description ...

Страница 19: ... USB CD audio connector D I M M 1 D I M M 2 Processor socket see page 21 CPU fan connector D I M M 3 IDE connectors Battery Power supply connector Power connector Heat sink covering Intel 845 chipset System fan connector minitower and SFF only Chassis intrusion switch connector SCSI card LED connector Switch block see page21 Power supply fan connector desktop only WARNING There is a risk of explos...

Страница 20: ...sk CD ROM 2 IDE Drives DVD CD RW Zip Hard Disk 2 UATA 100 Disks Integrated Intel Pro 100 VE Network Adapter 10 Base T 100 Base TX LAN Interface 4 USB Slots 2 rear 2 front Main Memory There are three 168 pin DIMM slots on the system board for installing main DIMM slots memory You can install 133MHz SDRAM modules these are available in 64 128 256 and 512MB memory modules 32MB memory modules are not ...

Страница 21: ...tem Board Switches The following table gives the functionality and default position of switches on the system board switch block System Board switches Switch Default Position Function 1 4 OFF Reserved 5 OFF ON Clear CMOS 6 OFF ON Clear Password 7 OFF ON BIOS crisis mode recovery 8 FF Not used 9 ON OFF Boot block FLASH protect 10 OFF Not used O Accessory Board Slots The VL420 has four accessory boa...

Страница 22: ...up program VL420 PCI Mapping Table Bus Device PCI Device Slot 0 0 MCH Host bridge 0 2 MCH AGP bridge 0 30 ICH Hub interface to PCI bridge 0 31 ICH PCI to LPC bridge 0 31 ICH IDE controller 0 31 ICH USB controller 0 31 ICH SMBUS controller 0 31 ICH AC97 audio controller 2 9 PCI slot 1 1 2 10 PCI slot 2 2 2 11 PCI slot 3 3 1 0 AGP device AGP slot 1 8 LAN controller Embedded 22 product description ...

Страница 23: ... drive technology refer to the Technical Reference Manual HP Business PC Technology Floppy Disk Drives All models are supplied with a 3 5 inch floppy disk drive Optical Drives Desktop and mintower models are fitted with a 48 Max speed IDE CD ROM drive The small form factor model is fitted with a slim 24X Max speed IDE CD ROM drive These drives can play standard CD ROM discs conforming to optical a...

Страница 24: ...DE ATAPI Description Data Transfer Rate 1 KB 210 byte 1 024 bytes 1 MB 220 byte 1 048 576 bytes Sustained Data Transfer Rate1 Reading 40X 6 000 KB s Max Writing 16X 2 400 KB s Max CD R 2400 KB s CD RW 1500 KB s Burst Data Transfer Rate PIO Mode 4 16 7 MB sec max DMA Mode 2 16 7 MB sec max Buffer Size 2 MB Access Time Average Random Access Time 95 ms typical Full Stroke Access Time 180 ms typical R...

Страница 25: ...R Capacity CD Up to 8 5 GB side 4 7 GB side 4 7 GB side 650 MB Data Transfer Rate 16X maximum DVD 40X maximum CD ROM Loading Type Motorized tray Access Time 120 ms DVD 90 ms CD ROM Buffer Memory Size 512 KB Acoustic Noise 52 dB Rotational Speed Approx Variable Approx 7 300 rpm max NOTE If a disk is still in the drive after power failure or drive failure the disk can be reclaimed by inserting a str...

Страница 26: ... Indian continent China Small Form Factor Optical Drives Features of the Slim CD ROM drive CD DA CD ROM Mode1 Mode 2 CD I Mode 2 Form 1 and 2 Photo CD single and multisession Enhanced CD Description Host Interface IDE ATAPI Disc Diameter 120 mm Storage Capacity 656 Mbytes Data Transfer Rate Burst 33 3 MBs max Sustained 1545 3600KBs Average Access Time 115msec average Buffer Memory 128 Kbytes Rotat...

Страница 27: ...ss Time Average 140 ms Buffer Memory Size 2 MB Loading Type Manual Mounting Type Horizontal and vertical Weight 200 g approx Acoustic Noise 45 dBA at 1m Reliability MTBF 6 000 POH Features of the Slim DVD ROM Drive Supported formats read only DVD ROM CD ROM Mode 1 and 2 data disc Photo CD Multisession CD Audio disc Mixed mode CD ROM disc data and audio CD ROM XA CD I CD Extra CD Text CD R CD RW pr...

Страница 28: ...the drive after power failure or drive failure the disk can be reclaimed by inserting a straightened paper clip into the small hole at the bottom of the door DVD Region Codes The DVD drive is able to play DVD video discs from all regions see table below After setting the DVD region by playing a DVD video for the first time the DVD region can be changed a further four times after that the DVD drive...

Страница 29: ... compared to the dualhead VGA and HDVI output on the standard card For more information refer to the Technical Reference Manual HP Business PC Technology available in PDF Acrobat format from www hp com go vectrasupport Key Features Standard version Dual monitor support VGA and HDVI DVI to VGA converter provided Low profile version Single VGA output 2nd generation transform lighting engines 32MB DD...

Страница 30: ...6x32bpp 60 Hz maximum resolution 1600x1200 maximum resolution 6 4 GB sec memory bandwidth 5 Million triangles per second Nvidia TNT2 Vanta Graphics Card Some Vectra VL420 PC models are supplied with an Nvidia TNT2 Vanta graphics card A low profile version of this card is also available for the VL420 small form factor The low profile version has the same functionality as the standard version For mo...

Страница 31: ... Technical Reference Manual HP Business PC Technology available in PDF Acrobat format from www hp com go vectrasupport Key Features Powered by ATI Rage 128 Pro chip Full AGP 2X AGP 4X support up to 1GB s bandwidth 128bit 2D engine Floating point 3D setup engine with complete 3D primitive support High Quality DVD MPEG2 playback with iDCT and motion compensation support DirectX 8 and OpenGL hardware...

Страница 32: ...le for the minitower All models have a Line In jack Line Out jack and Microphone In jack connector located on the rear panel These external jacks are standard connectors Line out speaker Microphone Line in connector connector connector For more information on AD1885 audio technology and the Sound Blaster Live 5 1 audio card refer to the Technical Reference Manual HP Business PC Technology Adding a...

Страница 33: ...ase T 100 Base TX LAN connector is located on the rear of the PC 10 Base T 100 Base TX connector LEDs There are two LEDs on the 10 Base T 100 Base TX connector as indicated in the graphic above The following table provides a status summary of these LEDs LED Description Status Flashing On Off Green Speed LED N A 100 Base TX connection between NIC and hub 10 Base T connection between NIC and hub Yel...

Страница 34: ...System Features 34 product description ...

Страница 35: ...eatures of HP Vectra VL420 PCs It shows how easily you can open the PC and remove or add system components using the serviceability features developed for these PC models For further service information refer to the motherboard serviceability label delivered with your PC ...

Страница 36: ...lity VL420 Desktop How to remove the hard disk casing How to remove the DVD CD RW or CD ROM drive How to remove the front panel How to add accessory boards How to remove the retaining clip 36 product description ...

Страница 37: ... VL420 Minitower How to remove How to remove the DVD CD RW the floppy drive or CD ROM drive How to remove the hard disk How to remove the hard drive retaining clips How to add accessory boards product description 37 ...

Страница 38: ...Form Factor How to add How to remove the accessory boards retaining clip How to remove the hard disk How to remove the DVD CD RW or CD ROM drive How to remove the floppy drive How to remove the front panel 38 product description ...

Страница 39: ...4 BIOS Overview This chapter describes the BIOS features for HP Vectra VL420 PCs ...

Страница 40: ...ices the PC will start boot from This order can be modified in the boot menu of the Setup program see Using the HP Setup Program below Press F12 to boot start on the network This option will only work if your PC and the network is configured correctly Alternatively press Esc to view the summary configuration screen By default this remains on the screen for 20 seconds but by pressing the Pause key ...

Страница 41: ...k Exit Menu The Exit menu allows you to exit the BIOS setup utility with or without saving your setup changes it also allows you to exit while restoring the setup default settings Power Saving You can reduce the PC s overall power consumption by using Power Management to slow down the PC s activity when it is idle ACPI Power Management Modes Windows 2000 Windows 98 SE and Windows XP Idle s1 The pr...

Страница 42: ...emory 64MB to 512MB 1 FFF80000 FFFF FFFF 512KB BIOS Flash 1 The last MB of memory in this area is used as Unified Memory Architecture UMA embedded memory HP I O Port Map I O Addresses Used by the System Peripheral devices accessory devices and system controllers are accessed via the system I O space which is not located in system memory space The 64KB of addressable I O space comprises 8 bit and 1...

Страница 43: ... 2 02E8 02EF Serial port 4 COM4 02F8 02FF Serial port 2 COM2 0372 0377 IDE secondary channel secondary floppy disk drive 0378 037A LPT1 03B0 03DF VGA 03E8 03EF COM3 03F0h 03F5 Floppy disk drive controller 03F6 IDE primary channel 03F7 Floppy disk drive controller 03F8 03FF COM1 04D0 04D1 Interrupt edge level control 0678 067B LPT2 ECP 0778 077B LPT1 ECP 0CF8 0CFF PCI configuration space DMA Channe...

Страница 44: ...y serial port if enabled ISA4 Communication Port COM1 IRQ5 Free if not used for parallel port or audio ISA6 Standard Floppy Disk Controller IRQ6 Floppy Disk Controller ISA8 System CMOS real time clock IRQ7 LPT1 ISA9 Microsoft ACPI Compliant System IRQ8 RTC ISA12 PS 2 Compatible Mouse IRQ9 Available for PCI devices if not used by USB port ISA13 Numeric data processor IRQ10 Available for PCI devices...

Страница 45: ...red automatically The user is not requested to confirm the change Newly removed hard disks are detected and the user is prompted to confirm the new configuration by pressing F4 NOTE The POST does not detect when a hard disk drive has been otherwise changed During the POST the BIOS and other ROM data is copied into high speed shadow RAM The shadow RAM is addressed at the same physical location as t...

Страница 46: ...file not of proper size F5 Disable internal cache FB Detect Flash type present FC Erase Flash FD Program Flash FF Flash program successful BIOS is going to restart Runtime code is uncompressed in F000 shadow ram 03 NMI is Disabled To check soft reset power on 05 BIOS stack set Going to disable Cache if any 06 POST code to be uncompressed 07 CPU init and CPU data area init to be done 08 CMOS checks...

Страница 47: ...ng to check for memory wrap around at 0 0 and finding the total system memory size 46 Memory wrap around test done Memory size calculation over About to go for writing patterns to test memory 47 Pattern to be tested written in extended memory Going to write patterns in base 640k memory 48 Patterns written in base memory Going to find out amount of memory below 1M memory 49 Amount of memory below 1...

Страница 48: ...fter CMOS setup about to start 8D Going for hard disk controller reset 8F Hard disk controller reset done Floppy setup to be done next 91 Floppy setup complete Hard disk setup to be done next 95 Init of different BUSes optional ROMs from C800 to start 96 Going to do any init before C800 optional ROM control 97 Any init before C800 optional ROM control is over Optional ROM check and control will be...

Страница 49: ... Going to display the system configuration AB To build MP table if needed AC To uncompress DMI data and execute DMI POST init B0 System configuration is displayed B1 Going to copy any code to specific area 00 Copying of code to specific area done Going to give control to INT 19 boot loader product description 49 ...

Страница 50: ... is down or system board has failed 1 Processor absent not correctly connected or processor socket not closed 2 Power supply is in protected mode 3 No memory bad memory modules incompatible memory module 4 Graphics solution problem 5 PnP PCI initialization problem 6 Corrupted BIOS You need to activate crisis recovery procedure 7 Defective system board Note that for Memory code 3 Video Card code 4 ...

Страница 51: ......

Страница 52: ... recent HP Business PCs Product Description The document you are reading One manual is provided for each HP Business PC Each manual provides detailed BIOS information and summary information on the hardware components in the HP PC HP Business PC Technology A detailed look at the hardware components in the latest HP Business PCs Includes information on processors chip sets graphic controllers netwo...

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