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1 Setting Up and Using Your PC

Unpacking Your PC

English

Unpacking Your PC

When you receive your PC, unpack all the components.

WARNING

If you have any doubt that you can lift the PC or display safely, do not
try to move it without help.

Place the PC on a sturdy desk near to easily accessible power outlets,
with enough space for the keyboard, mouse, and any other
accessories.

Position the PC so that its rear connectors are easily accessible. (You
can place the PC on the floor instead of on the table, if desired.)

Refer to the display’s manual for information about the display.

Operating System

Your PC’s operating system is preloaded on your PC’s hard disk.

Installation Tools

No tools are required to set up your PC. However, if you plan to install a
disk drive or an accessory board in your PC, you will need a flat-blade
screwdriver. For further information about installing accessories, refer
to chapter 3,

“How to Install Accessories In Your PC

”.

Manuals

Mouse

Typical Display

Computer

Keyboard

Содержание Vectra VA 6 Series

Страница 1: ...HP Vectra VA 6 xxx User s Guide ...

Страница 2: ...erformance or use of this material This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company CompuServeTM is a U S registered trademark of CompuServe Inc Microsoft MS MS DOS and Windows are U S registered t...

Страница 3: ...User s Guide ...

Страница 4: ...roperly grounded plug such as the one provided with this equipment or one in compliance with your national regulations This PC is disconnected from the power by removing the power cord from the power outlet This means the PC must be located close to a power outlet that is easily accessible For your safety never remove the PC s cover without first removing the power cord from the power outlet and a...

Страница 5: ...mation It is strongly recommended that you read the ergonomic information before using your PC For Windows 95 users and Windows NT open the Start menu in the task bar and select Help Then double click on the help topic Working in Comfort ...

Страница 6: ...vi English ...

Страница 7: ...ing Your PC 6 Starting Your PC 6 Stopping Your PC 6 Setting Passwords 7 Setting an Administrator Password 7 Setting a User Password 8 Using Power Management 9 Additional Information and Help 9 2 How to Install Accessories In Your PC Accessories You Can Install 12 Removing and Replacing the Cover 13 Removing the Cover 13 Replacing the Cover after Installing Accessories 13 Removing the Air Flow Guid...

Страница 8: ...26 Installing the Board 27 Installing an OverDrive Processor 29 3 Troubleshooting Your PC Solving Problems 32 HP Summary Screen 32 If Your PC Does Not Start Properly 33 Display is Blank and There Are No Error Messages 33 If you are Unable to Change any Values in Setup 34 If a POST Error Message is Displayed 35 If Your PC Has a Hardware Problem 37 If Your Keyboard Does Not Work 37 Display Does Not ...

Страница 9: ...e are Incorrect 44 If Your PC Has an Audio Problem 45 Changing the Battery 47 Technical Information Needed for Troubleshooting 49 System Board Switches 49 Power Consumption 50 IRQs DMAs and I O Addresses Used by Your PC 51 The HP Summary Screen and Setup Program 52 HP Summary Screen 52 Using the HP Setup Program 53 4 Hewlett Packard Support and Information Services Introduction 58 Your HP Authoriz...

Страница 10: ...HP Audio Tips USA only HP Automated Support Directory 64 Ordering Drivers and BIOS on Diskette 65 HP Support Services 66 Hewlett Packard Telephone Support 67 Lifeline Telephone Support 68 HP Network Phone in Support Service NPS 69 Summary 70 Hewlett Packard Marketing Headquarters 71 Glossary 73 Index 75 HP Software Product License Agreement 83 HP Software Product Limited Warranty 84 ...

Страница 11: ...1 Setting Up and Using Your PC ...

Страница 12: ...so that its rear connectors are easily accessible You can place the PC on the floor instead of on the table if desired 4 Refer to the display s manual for information about the display Operating System Your PC s operating system is preloaded on your PC s hard disk Installation Tools No tools are required to set up your PC However if you plan to install a disk drive or an accessory board in your PC...

Страница 13: ...ped to go in one way only Tighten the display cable attachment screws Connect the printer cable to the back of the computer and tighten the attachment screws Use the connector labeled Parallel 25 pin parallel connector for a parallel device Serial A 9 pin serial connector for a serial device Serial B 9 pin serial connector for a second serial device MGA Millennium video display connector Serial B ...

Страница 14: ...r prolonged periods may permanently damage your hearing Before putting on headphones place them around your neck and turn the volume down When you put on the headphones slowly increase the volume until you find a comfortable listening level and leave the volume control in that position LINE IN MIC IN LINE OUT SPK OUT JOYSTICK NOTE The internal speaker and the Line Out jack on the rear of your PC a...

Страница 15: ...nnectors are shaped to go in one way only 4 Connect the display s power cable and the computer s power cable to grounded outlets WARNING For your safety always connect the equipment to a grounded wall outlet Always use a power cable with a properly grounded plug such as the one provided with this equipment or in compliance with your national regulations This PC is disconnected from the power by re...

Страница 16: ...If you wish to view the POST details press to get the HP Summary Screen If there is an error in the POST the error will automatically be displayed 3 If you have set a password in the PC s Setup program the password prompt displays after the POST has completed If the Password prompt is displayed type your password and press to be able to use the PC Stopping Your PC To stop the PC make sure that you...

Страница 17: ...he HP Setup program If you have set both an Administrator Password and a User Password and you enter the Setup program by using the User Password you will be restricted in your ability to change setup items If you enter the Setup program with an Administrator Password you will have no restrictions To set an Administrator Password 1 Start the Setup Program Refer to Using the HP Setup Program on pag...

Страница 18: ...Setup program by using the User Password you will only be able to change Main setup items If you enter the Setup program with an Administrator Password you will have no restrictions To set a User Password 1 Start the Setup Program Refer to Using the HP Setup Program on page 53 2 Select the Security menu group 3 Select the User Password submenu 4 Choose the Set User Password setup item You will be ...

Страница 19: ...n about the capabilities of your operating system to implement power management Additional Information and Help Additional information about your PC is preloaded on your PC s hard disk drive This information includes New features what is new and special about your PC Using your PC simple how to use guidelines about using your PC Working in comfort guidance on ergonomic issues Inside your PC descri...

Страница 20: ...1 Setting Up and Using Your PC Additional Information and Help 10 English ...

Страница 21: ...2 How to Install Accessories In Your PC This chapter explains how to install accessories such as extra memory accessory boards and additional disk drives in your PC ...

Страница 22: ...ion to a telecommunications network Always replace the cover on the PC before switching it on again Front Access Device Shelves 5 25 inch 1 2 MB flexible disk drive IDE CD ROM drive Tape Drive Accessory Board Slots For example for a LAN adapter Some slots may come with pre installed boards Main Memory 32 bit EDO 60 ns 8 MB kit 2 x 4MB modules 16 MB kit 2 x 8MB modules 32 MB kit 2 x 16MB modules 64...

Страница 23: ...er Replacing the Cover after Installing Accessories 1 Ensure that you have installed all your accessories and that all internal cables are properly connected and safely routed 2 Ensure that the two latches on the front sides of the cover are upwards and that the lock is unlocked 3 Slide the cover onto the computer making sure that the two guides at the bottom of the case slide into the two rails a...

Страница 24: ... reduce the heat of the processor You must remove this guide before you can access the processor the system board switches the battery or any accessory board To remove the air flow guide unclip it from the side of the PC after you have removed the cover NOTE The air flow guide on your PC may be different from the one shown in this illustration ...

Страница 25: ... If you need more main memory to run your application software you can install up to a total of 192 MB 6 x 32 MB Main memory is available in modules of 4 MB 8 MB 16 MB or 32 MB There are three memory banks with each bank requiring two memory modules You must install identical modules as pairs in each bank To install a main memory module 1 Disconnect the computer s power supply cord and any connect...

Страница 26: ...s incorrect insertion Ensure that you correctly align the notched memory module with the socket 4 If you need to remove a main memory module release the retaining clip and pull the module forward and out of the socket 5 Install any other accessories before replacing the cover Reconnect all cables and power cords 6 Check the HP Summary Screen to verify the new configuration Refer to HP Summary Scre...

Страница 27: ...refully remove the board from its slot holding the board at each end by its top edge Do not bend the board With its components facing up place the board on a clean flat solid static free surface Handle the board by its edges 4 Install the memory module on the video board Carefully slide the board back into its slot Firmly press the board into the socket Make sure that the board s connector engages...

Страница 28: ...nline help for more information Configuration Switches Two configuration switches are on the Matrox video adapter board Contact your HP representative for further information about upgrading the VGA BIOS Switch Use Switch Block to 1 Flash EEPROM Switch for VGA BIOS OFF to prevent Video BIOS upgrades DEFAULT ON to allow Video BIOS upgrades 2 Enable or disable VGA for single screen or dual screen op...

Страница 29: ...le disk drives CD ROM drives or tape drives Your PC has the following cables and connectors on the system board which may be used by mass storage devices An Enhanced IDE Integrated Drive Electronics hard disk drive cable This supports up to two IDE hard disk drives one of which is already connected On the system board this cable s connector is labeled Primary IDE A second Enhanced IDE drive cable ...

Страница 30: ...e is attached to the connector marked Secondary IDE on the system board and has two connectors on the cable The connectors can be used for either CD ROM drives or hard disk drives NOTE If you install a hard disk drive and connect it to the same cable to which the CD ROM drive is connected the hard disk drive must be connected to the middle connector not the end connector If you have a CD ROM drive...

Страница 31: ...r the connector converter should be supplied with the device Configuration Connections to Data Cables 1 Hard Disk Drive 1 Bootable hard disk drive First connector Primary IDE Cable 2 Hard Disk Drives 1 Bootable hard disk drive 2 Second hard disk drive First connector Primary IDE Cable Second connector Primary IDE Cable 3 Hard Disk Drives 1 Bootable hard disk drive 2 Second hard disk drive 3 Third ...

Страница 32: ... install a hard disk drive Refer to your operating system documentation for information on how to do this 1 Switch off the display and computer and disconnect the power supply cables and any telecommunications cables 2 Remove the computer s cover see page 13 3 Unscrew the access plate on the rear on the computer 4 Pass the drive through the shelf 5 Secure the drive to the box using the four screws...

Страница 33: ... data cables to the rear of the drive if you have not done so already The connectors are shaped to fit one way only Use the end connector on the diskette data cable see Internal Connectors on page 20 for an illustration of the cables and connectors 8 Install any other accessories before replacing the cover Power Cable Data Cable Connect the power and data cables ...

Страница 34: ...ables 2 Remove the computer s cover see page 13 3 If present remove the small cover plate on the shelf by removing the two screws and pulling it out 4 Check that the mounting rails are attached to the device with the screws provided 5 Slide the drive completely into the shelf 6 Connect the power and data cables to the rear of the device the connectors are shaped to go in one way only See Internal ...

Страница 35: ...r PC Installing Mass Storage Devices To Install a Drive Step 3 Remove the cover plate if present Step 5 Slide the drive into the shelf Step 6 Connect the power and data cables Step 7 Secure the device in position Step 8 Remove the shelf cover plate ...

Страница 36: ...care Configuring Accessory Boards with Plug and Play Plug and Play is an industry standard for automatically configuring your PC s hardware resources and the accessory boards installed in it If your operating system supports Plug and Play your PC has configurable support for Plug and Play in the BIOS All PCI accessory boards are Plug and Play although not all ISA boards are Check the accessory boa...

Страница 37: ...t type of connector socket PCI or ISA Some boards may have preferred locations in which case special installation instructions should be detailed in their manuals 4 Unscrew and remove the accessory board slot cover Store it in a safe place If the slot cover is tight loosen the screws on the adjacent slots 5 Hold the board vertically with the connector towards the socket Slide it into the free slot...

Страница 38: ...s The connector is fully in the socket when the board is aligned with the other slot covers 7 Secure the board by replacing the slot cover screw If you loosened the screws on adjacent slots tighten them 8 If you have installed a VESA standard video adapter board connect the accessory board s cable to the VESA pass through connector on the Matrox MGA Millennium video board 9 Install any other acces...

Страница 39: ...connect the computer power cords from the power outlets and disconnect the PC from any telecommunications network 2 Remove the computer s cover 3 Remove the air flow guide refer to Removing the Air Flow Guide on page 14 4 If the heatsink is not directly attached to the processor unclip it Be careful not to let the heatsink fall when you unclip it 5 Raise the lever on the socket to unlock the proce...

Страница 40: ...rocessor over the socket with it s corner marker facing the corner marker on the socket c Place the processor into the socket d Lower the lever to lock the processor into place e Replace the heatsink and fasten the clip if the heatsink is not directly attached to the processor CAUTION Do not change the system board switches after you install an OverDrive processor processor 7 Replace the PC s cove...

Страница 41: ...3 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC It also introduces the HP Summary Screen and the HP Setup Program ...

Страница 42: ...fter following the advice in this chapter refer to Hewlett Packard Support and Information Services on page 57 HP Summary Screen The HP Summary Screen provides information about your PC s current configuration To view the Summary Screen press just after your PC is switched on and while the Vectra Logo appears during the Power on Self Test POST Refer also to HP Summary Screen on page 52 ...

Страница 43: ...isplayed Display is Blank and There Are No Error Messages If your display is blank and there are no error messages when you turn on your PC follow this procedure 1 Check external items 2 Check internal items 3 Rebuild your PC s components Check External Items Be sure the following external items are functioning properly Check that the computer and display are turned on The power light should be il...

Страница 44: ...e which one is causing the problem If you are Unable to Change any Values in Setup If the Secure Switch on the system board is set to closed you cannot change any of the values in Setup Action Reference Check all internal cables Ensure they are correctly attached and firmly in place Check that the processor is correctly installed Refer to Installing an OverDrive Processor on page 29 Check that the...

Страница 45: ...nd of error you will have one or more of these choices available on screen Press to ignore the message and continue Press to run Setup and correct a system configuration error HP recommends that you correct the error before proceeding even if the PC appears to start successfully Press to accept validate the change and update Setup s configuration information Press to see more details about the mes...

Страница 46: ...s started A message will be displayed similar to this Configuration has been cleared set switch 6 to the OPEN position before rebooting Turn off the PC disconnect the power cable and remove the cover e Set the system board switch 6 CMOS STATUS on the switch block to OPEN to re enable the configuration 2 Replace the cover and reconnect the power and cables 3 Switch on the PC An error message will b...

Страница 47: ...to keyboard locked You will need to enter a password to unlock the keyboard and mouse You can change this setting in the Setup program Refer to the Power Menu in the HP Setup program Display Does Not Work Properly If Your Display is Blurred or Unreadable If you have selected the wrong display the display screen may become blurred or unreadable To correct this problem Select the correct display by ...

Страница 48: ...he same I O address as the integrated video interface 03B0h to 03DFh Refer to the manual supplied with the accessory for further information If the display works correctly during the Power On Self Test POST but goes blank when Windows starts check that you have enough memory for the video mode you have selected If your screen s refresh rate is set too high the screen might be blank Check the refre...

Страница 49: ...ter Make sure that it is securely connected to the correct connector port on the PC and printer Check that the printer is online Examine the paper feed mechanism for a paper jam Make sure that the printer is configured correctly for the PC and for the application a Ensure the PC s port has been correctly configured using Setup b Make sure the printer is correctly set up in your operating system s ...

Страница 50: ...y Menu in the Setup Program Write on flexible disk drives refer to the Start up Center Submenu of the Security Menu in the Setup Program Check that the disk power and data cables are correctly connected If the Hard Disk Does Not Work Check that the disk power and data cables are correctly connected refer to Internal Connectors on page 20 Check that the hard disk drive has been enabled refer to the...

Страница 51: ...puter before you remove the cover to check the cable connections or jumper settings To avoid electric shock and harm to your eyes by laser light do not open the CD ROM drive enclosure The CD ROM drive should be serviced by qualified service personnel only Do not attempt to make any adjustment of the unit Refer to the label on the CD ROM for power requirements and wavelength This PC is a class 1 la...

Страница 52: ...refer to the IDE Devices Submenu of the Configuration Menu in the Setup Program If you intend to boot on CD ROM make sure that this option is enabled in Setup refer to the Start up Center Submenu of the Security Menu in the Setup Program For further information refer to the CD ROM documentation If an Accessory Board Does Not Work Carry out the following checks Ensure the board has been firmly inst...

Страница 53: ...en 7 Press to save the new Password and exit Setup If you forget both the User Password and the Administrator Password 1 Switch off the PC 2 Remove the computer s cover 3 Set switch 7 on the system board switch block to CLOSED 4 Replace the PC s cover 5 Switch on the PC and allow it to complete its startup routine The message Passwords have been cleared power off your PC and set switch 7 to open p...

Страница 54: ...un Refer to the operating system and application software manuals If Windows does not run properly refer to the Windows manual for guidance If the Date and Time are Incorrect The date and time can be incorrect for the following reasons the time has changed for the seasons the PC has been unplugged from the power too long and the battery is discharged To change the date and time use your operating ...

Страница 55: ...eral devices compete for the same signal lines or channels Conflicts between your audio interface and another peripheral device might be due to the settings of the I O addresses IRQ channel or DMA channel To resolve the conflict change the settings either of the audio interface or of any other ISA accessory in your system No Output from the 8 bit or 16 bit Digitized Sounds This might be due to the...

Страница 56: ...g Back Sounds These crackles are usually the result of your PC being unable to transfer audio samples within the required time A solution is to use a lower sampling rate Recording and playing back at 22 kHz is less demanding upon system resources than recording audio at 44 kHz The PC Hangs While Recording Uncompressed digital audio can eventually fill your hard disk For example one minute of stere...

Страница 57: ...disassemble or burn the old battery Replace the battery only with the same or equivalent type recommended by the manufacturer The battery in this PC is a lithium battery which does not contain heavy metals nevertheless in order to protect the environment do not dispose of batteries in household waste Please return used batteries to the shop from which you bought them or to the dealer from whom you...

Страница 58: ...er the retaining clip note the position of the cross 2 Place the new battery in the battery holder with the cross in the same position as the old battery and ensure that it is properly seated Ensure that the clip is in place and holds the battery firmly After installing the battery replace the computer s cover and run the Setup program to reconfigure the computer ...

Страница 59: ...ar Passwords Open Normal operation default Closed Clear User and Administrator passwords 8 Keyboard power on Open disabled Closed enabled default 9 10 Reserved for test Set to Open for normal operation default setting Processor Frequency Bus Frequency Switch1 Switch 2 Switch 3 Switch 4 Switch 5 180 MHz 60 MHz Closed Open Open Closed Open 200 MHz 66 MHz Open Open Open Closed Open 233 MHz 66 MHz Ope...

Страница 60: ...ical Power Consumption Availability for ISA Accessory Slots Typical Power Consumption Availability for PCI Accessory Slots There is a maximum per slot limit of 25 W between all supply rails 1 No sleep mode suspend mode or any APM available under Windows NT Consumption at 115V 60Hz Consumption at 230V 50Hz 180 MHz 200 MHz 180 MHz 200 MHz Off 1 3 1 3 1 4 1 5 Windows NT1 with HDD Accessories 55 2 55 ...

Страница 61: ... for PCI devices if not used by ISA board IRQ12 mouse IRQ13 co processor IRQ14 integrated IDE hard disk drive controller IRQ15 free if not used by second IDE controller DMAs used by PC DMA 0 free DMA 1 free if not used for parallel port in Setup DMA 2 flexible disk drive controller DMA 3 free if not used for parallel port in Setup DMA 4 used to cascade DMA channels 0 3 DMA 5 free DMA 6 free DMA 7 ...

Страница 62: ... remove or upgrade accessories To check the configuration 1 Turn on the display and then the PC If the PC is already turned on save your data and exit all programs then restart the PC Consult your operating system documentation for any special instructions concerning turning off and then restarting your PC 2 While the Vectra logo appears on your display press This will take you to the HP Summary S...

Страница 63: ...your PC VA 6xxx Copyright 1995 Hewlett Packard GZ xx xx BIOS Version GZ xx xx PC Serial Number FR54011111 CPU Date Code N A System RAM 16 MB COM1 3F8H Serial A Bank A 8 MB EDO COM2 2F8H Serial B Bank B None COM3 None Bank C None COM4 None Video RAM 1 MB LPT1 378H System Cache None LPT2 None Video Device Matrox LPT3 None 1st IDE Device HDD 848 MB Flexible Disk A 1 44 MB 2nd IDE Device None Flexible...

Страница 64: ...save your settings and exit the Setup program P h o e n i x B I O S S e t u p C o p y r i g h t 1 9 8 5 9 5 P h o e n i x T e c h n o l o g i e s L t d C o p y r i g h t 1 9 9 5 H e w l e t t P a c k a r d R e v G Z x x x x Main Configuration Security Power Exit Item Specific Help Running Windows 95 No If you are not running Windows 95 the BIOS setup program will offer you some of the Windows 95 f...

Страница 65: ...s the next higher value displays a sub menu for menu items marked with a solid right arrow or allows you to exit from a sub menu The and arrows select menus from the menu bar loads factory installed default values restores previous values from CMOS or displays the general help screen exits from the general help screen Use the key to save your settings and exit Setup Pressing the or arrow keys whil...

Страница 66: ...3 Troubleshooting Your PC The HP Summary Screen and Setup Program 56 English ...

Страница 67: ...4 Hewlett Packard Support and Information Services ...

Страница 68: ...and support options which are listed below HP Authorized Reseller HP SupportPack HP Support Assistant CD ROM HP Information Services HP Support Services Technical phone support Lifeline phone support Network phone in support NOTE When calling any of the international telephone numbers listed in this chapter replace the with your international telephone access code Service Means of Access HP Forum ...

Страница 69: ...offer consulting services tailored to your specific needs regarding product development or custom installations as will third party support services or the HP Customer Support organization in your country HP SupportPack HP s three year SupportPack is available from your local reseller It must be purchased within 30 days of purchasing your HP Vectra The concept of SupportPack is simple It allows yo...

Страница 70: ...contains Product manuals and service manuals Installation and configuration information Troubleshooting information Technical reference manuals Subscriptions to HP Support Assistant can be obtained with an order form which is available from the HP FIRST Faxback system Request document number 9025 US and Asia Pacific or 19025 Europe Subscriptions can also be obtained by contacting the following num...

Страница 71: ...l questions about your HP Vectra PC and HP products You can also download the latest versions of drivers BIOS and software utilities for HP Vectra PCs As a preferred Hewlett Packard customer you are invited to join CompuServe at no initial charge For the United States and the United Kingdom call the number shown below and ask for representative 51 For all other locations first call the worldwide n...

Страница 72: ...can be accessed via modem To access the HP Forum select Keyword Search from the menu type HP press This will load the HP Home Page directly onto your screen In the HP Forum you can ask and answer questions about HP products and you can also download drivers software application notes or utilities for HP products Membership information can be obtained by calling 1 800 827 6364 giving the preferred ...

Страница 73: ... Wide Web Site The HP World Wide Web site gives you access to information about HP its products including product data sheets service and support information electronic newsletters and technical tips You can also download the latest versions of drivers BIOS and software utilities The Access Guide Directory guides you through the information and services available Country Number Baud Rate United St...

Страница 74: ...ete description of Hewlett Packard electronic services is provided in document 9020 HP Audio Tips USA only HP Automated Support Directory HP Audio Tips is an automated system containing recordings which can direct you to Hewlett Packard support services Live support is not available through this service Dial 1 800 333 1917 and press 3 to access HP Audio Tips Country Region Number Access Method Uni...

Страница 75: ...u call HP FIRST for the most up to date list of drivers North and Latin America Europe Phone 1 970 339 7009 Monday Saturday 24 hours per day Phone 44 1429 865511 Monday Friday 8 30 a m 6 00 p m Central European Time Fax 1 970 330 7655 Fax 44 1429 866000 Mail US Driver Fulfillment for Hewlett Packard PO Box 1754 Greeley Colorado 80632 USA Mail European Fulfillment for Hewlett Packard c o StarPak In...

Страница 76: ...e technical assistance with the basic configuration and setup of your Vectra PC and for the bundled or pre loaded operating system Lifeline Telephone support is available during the second and third years of hardware warranty via the Lifeline program which is a fee based service HP does NOT provide support for Vectra PCs configured as network servers We recommend HP NetServers for your network ser...

Страница 77: ...able Monday to Friday 8 30 am to 6 00 pm Central European time 1 1 For non listed European countries support is available in English by calling 44 171 512 5202 Country Language Local Number United Kingdom English 0171 512 5202 Ireland English 01 662 5525 Netherlands Dutch 020 606 8751 Belgium Dutch 02 626 8806 French 02 626 8807 Switzerland French 084 880 1111 German 084 880 1111 Germany German 01...

Страница 78: ...all can either be charged to your phone bill at a per minute rate or to your credit card Visa Mastercard or American Express at a flat fee The charge begins AFTER you have been put in contact with a support technician If your problem is found to be covered by the HP Hardware Warranty no charge will be applied In the US please call the appropriate number listed below In Europe please call the telep...

Страница 79: ...s leverage HP s alliances with leading Network Operating Systems and Network manufacturers support your HP and non HP products with a single telephone call increase network uptime You can purchase the HP NPS service as an annual contract billable in advance annually bi annually quarterly or at an hourly rate This contract service provides unlimited toll free access to HP Response Center Engineers ...

Страница 80: ... features Released quarterly N A Annual subscription Anytime HP Electronic services Technicalinformation drivers utilities tools and diagnostics Anytime 24 hour access No charge Anytime HP BBS WWW CompuServe America Online Technical Phone support Basic assistance for PC setup configuration start up and hardware diagnosis First year Business hours No charge At time of purchase HP Lifeline phone sup...

Страница 81: ... Hewlett Packard Asia Ltd 22 F Peregrine Tower Lipp Centre 89 Queensway Central Hong Kong Hewlett Packard LATIN AMERICA Prolongación Reforma No 700 Col Lomas de Santa Fe Del Alvaro Obregón México 01210 Mexico D F EUROPE European Operations Hdqtrs Hewlett Packard S A 150 route du Nant d Avril P O Box 1217 Meyrin 2 Geneva Switzerland USA Intercon Operations Hdqtrs Hewlett Packard Company 3495 Deer C...

Страница 82: ...4 Hewlett Packard Support and Information Services Hewlett Packard Marketing Headquarters 72 English ...

Страница 83: ...ur computer s configuration controller A device that enables another device such as a hard disk to communicate with the computer device driver Software that enables the computer to interface with a specific peripheral such as a printer or display EPA energy star program A standard for power management which requires automatic power down to less than 30 W expansion slot A slot inside the computer c...

Страница 84: ...ss by pixels down by number of colors Printer resolution is measured in dpi dots per inch ROM Read Only Memory Computer memory used to store parts of the computer s operating system permanently ROM chips can contain instructions and data SCSI Small Computer System Interface A high speed data bus used for connecting hard disks tape drives and other accessories to your computer SCSI chain Devices co...

Страница 85: ... problems 40 G glossary 73 H hard disk problems 40 headphones jack location of connector 4 Hewlett Packard BBS library 63 information services 61 marketing headquarters 71 support and information services 57 World Wide Web access 63 HP Forum on America Online 62 on CompuServe 61 I I O addresses used by the PC 51 IDE drives 19 installing 22 replacing 22 information services 61 Installing main memor...

Страница 86: ...rogram 52 SETUP can t change values 34 software problems 43 starting PC 6 Starting and Stopping Your PC 6 stopping PC 6 support by telephone 67 68 information services 57 Network Phone in Support 69 summary of services 70 Support Assistant ordering information 60 switch location 49 System board 49 system board 49 jumper location 49 switch location 49 System board switches 49 T tape drive installin...

Страница 87: ...Regulatory Information and Warranty ...

Страница 88: ...3 Europe EN 60950 1992 A1 A2 EN 60825 1994 EMC CISPR 22 1993 EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1992 prEN 55024 2 1992 4 kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1 kV Power Lines IEC 555 2 1982 A1 1985 EN 60555 2 1987 IEC 1000 3 3 1994 EN 61000 3 3 1995 Supplementary information The product herewith complies with the req...

Страница 89: ...r safety never remove the PC s cover without first removing the power cord and any connection to a telecommunication network Always replace the cover before switching on again Si le cordon secteur n est pas livré avec votre ordinateur utiliser un cordon secteur en accord avec votre code electrique national USA utiliser un cordon secteur UL listed de type SVT ou SJT Canada utiliser un cordon secteu...

Страница 90: ...number NS G 1234 J 100003 for indirect connection to Public Telecommunication Systems within the United Kingdom Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung 3 GSGV Deutschland LpA 70 db am Arbeitsplatz normaler Betrieb nach EN27779 11 92 Notice for Japan Notice for Korea ...

Страница 91: ... which vary from state to state or province to province Limitation of Liability and Remedies The remedies provided above are the customer s sole and exclusive remedies In no event shall HP be liable for any direct indirect special incidental or consequential damages whether based on warranty contract tort or any other legal theory The foregoing limitation of liability shall not apply in the event ...

Страница 92: ...ide after hour or weekend coverage faster response time or service in an Excluded Travel Area are often available from HP an authorized dealer or authorized distributor at additional charge Customer Responsibilities The customer may be required to run HP supplied diagnostic programs before an on site visit or replacement part will be dispatched The customer is responsible for the security of its p...

Страница 93: ...edges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement PRODUCT RECOVERY CD ROM If your computer was shipped with a product recovery CD ROM i The product recovery CD ROM and or support ...

Страница 94: ...mount of time Customer s alternate remedy shall be a refund of the purchase price upon return of the product and destruction of all other non removable media copies of the software product Notice of Warranty Claims Customer must notify HP in writing of any warranty claim not later than thirty 30 days after the expiration of the warranty period Limitation of Warranty HP makes no other express warra...

Страница 95: ...Depth 40 5 cm 15 95 Footprint 0 085 m2 0 91 ft2 Storage temperature 40 ºC to 70º 40 ºF to 158 ºF Storage humidity 8 to 80 relative Operating temperature 5 ºC to 40ºC 40 ºF to 104 ºF Operating humidity 15 to 80 relative Power supply Input voltage 100 127 200 240 V ac Input frequency 50 60 Hz Acoustic noise emission Sound Power LwA 40 dB Maximum output power 160 W continous ...

Страница 96: ...g system Learn how to upgrade your computer by installing accessories HP Help Start Help Contents Operating System Online Help Start Help Contents Operating System User s Guide HP Help Start Help Contents HP User s Guide How to Install Accessories Inside Your PC Reference Find out about the different support options available and how to troubleshoot your computer HP Help Start Help Contents HP Use...

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