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Maintenance and Service Guide

V241ib model

SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.

Содержание V241ib

Страница 1: ...Maintenance and Service Guide V241ib model SUMMARY This guide provides information about spare parts removal and replacement of parts diagnostic tests problem troubleshooting and more ...

Страница 2: ...tates and other countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First ...

Страница 3: ...customer 2 2 Monitor features 3 Features 3 Front components 4 Rear components 5 Locating the serial number and product number 6 3 Illustrated parts catalog 8 How to order parts 9 4 Removal and replacement procedures 10 Preparation for disassembly 10 Rear Cover 10 Power board 12 Connector repair 14 VGA connector CN201 14 HDMI connector CN301 15 DP connector CN401 16 Function test 17 Function test 1...

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Страница 5: ...opening the product s cabinet Modules containing electrical components are sensitive to electrostatic discharge ESD Follow ESD safety procedures while handling these parts Some products contain more than one battery Do not disassemble or expose a battery to high temperatures such as throwing into fire or the battery may explode Refer to government requirements for battery recycling or disposal Thi...

Страница 6: ...tance in Electrical and Electronic Equipment Directive is a legal requirement by the EU European Union for the global electronics industry sold in the EU and other countries Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement Products launched in the market before June 2006 are not required to be compliant with RoHS parts If the original...

Страница 7: ... HDMI video input Plug and play capability if supported by the operating system 100 mm integrated VESA mounting Security slot provision on rear of monitor for optional cable lock On Screen Display OSD adjustments in several languages for easy setup and screen optimization HP Display Center software for adjusting monitor settings and enabling theft deterrence features HDCP High Bandwidth Digital Co...

Страница 8: ...s open press to navigate backward through the OSD menu and decrease adjustment levels 3 Auto Adjustment Plus Auto Adjustment If the OSD menu is inactive press to do an auto adjustment from a VGA Plus If the OSD menu is open press to navigate forward through the OSD menu and increase adjustment levels 4 Next Input Exit Next Input If the OSD menu is inactive press to switch the video switch to next ...

Страница 9: ...location showing Table 1 2 Rear components and their descriptions Component Function 1 Power connector Connects the power cable to the monitor 2 HDMI connector Connects the HDMI cable to the monitor 3 DisplayPort connector Connects the DisplayPort cable to the monitor 4 VGA connector Connects a VGA cable to the monitor ...

Страница 10: ...cated on the rear of the monitor The serial number and product number are located on ID label You may need these numbers when contacting HP about the monitor model Label Location For worldwide models except India Barcode label Barcode label for Worldwide region Barcode label for India region ...

Страница 11: ...7 Spec label Spec label for Worldwide region ...

Страница 12: ...4 FRONT BEZEL 1 5 PCBA KEYPAD 1 6 PANEL 1 7 SCREW I CROSS M3 4 ZN CC 12 8 MYLAR POWER BOARD AND PANEL 1 9 SCREW PW CROSS M4X9 Zn CC 1 10 SCREW P CROSS M3 6 ZN CC 4 11 PCBA POWER BOARD 1 12 PCBA IF BOARD 1 13 MYLAR POWER BOARD BOTTOM 1 14 MYLAR CHASSIS MAIN 1 15 MYLAR CHASSIS SAFETY 1 16 MAIN CHASSIS 1A1H1DP 1 17 RELEASED BUTTON 1 18 BACK COVER 1 19 SCREW I CROSS M4 4 5 BLACK NL HF NYLOK 2 ...

Страница 13: ...CAP LR 10uF M 100V 105T 1 77R VT 8x12 H C53 711 1693 ECAP LR 220uF M 25V 105T 72mR VT 8x12 HF C869 70 1193 ECAP LR 470uF M 25V 105T 38mR ST 10x16 H C875 170 1196 Connectors by manufacturer Component description Location identifier Component distributor Distributer part number DisplayPort CN401 Farnell 47272 0001 HDMI CN301 Farnell 208658 1051 VGA CN201 Digi key 193 015 213R531 ND NOTE The connecto...

Страница 14: ...m for disassembly 3 Identify the disassembly area 4 Check the position that the monitors are to be placed along with the number of monitors Prepare the area for material flow according to the disassembly layout 5 Be sure to have the following equipment and materials Press fixture Working table Screwdriver Knife Gloves Cleaning cloth ESD protection Scraper bar in the following dimensions Rear Cover...

Страница 15: ...rame and rear case and then rotate The hook opens Repeat the steps Disassemble the top side and the right side Separating the rear cover 3 Remove 3 screws that fixed on Panel and peel off all Foils Remove screws and foils 4 Take out the mylar Remove screws and foils 5 Remove 2 screws from the housing ...

Страница 16: ...disconnect all the wires from the board Separate the PCBA from chassis Power board The power board part number is 790TK1400M00R01 Before removing the power board follow these steps Prepare the monitor for disassembly See Preparation for disassembly on page 10 Remove the power board 1 The HP V241ib power board connector position is as follows ...

Страница 17: ...13 Power Board location showing of connector 2 Locate the part number location on the board Part number location of power board ...

Страница 18: ...e as follows Connector Location HDMI CN301 DisplayPort CN401 VGA CN201 Connector location showing of main board Before repairing connectors follow these steps Prepare the monitor for disassembly See Preparation for disassembly on page 10 VGA connector CN201 Repair the audio connector 1 Use a soldering iron and a de soldering pump to remove as much solder as possible from the pin ...

Страница 19: ...cuit board Be sure that it matches the footprint 4 Solder the new component HDMI connector CN301 Repair the HDMI connector 1 Use a soldering iron and a de soldering pump to remove as much solder as possible from the pin HDMI connector repairing 2 Use a hot air gun to melt the solder on the pins HDMI connector repairing ...

Страница 20: ...01 Repair the DP connector 1 Use a soldering iron and a de soldering pump to remove as much solder as possible from the pin DP connector repairing 2 Use a hot air gun to melt the solder on the pins DP connector repairing 3 Lift the CN401 connector from the circuit board 4 Place the new component on the circuit board Be sure that it matches the footprint 5 Solder the new component ...

Страница 21: ...yer DP test Confirm whether image displays and sound plays correctly on the monitor Computer or DVD player VGA test Confirm whether image displays correctly on the monitor Computer Table 4 2 Solving common problems Problem Possible cause Solution Screen is blank or video is flashing Power cord is disconnected Connect the power cord Monitor is off Power the power button NOTE If pressing the Power b...

Страница 22: ...nitor is off but it did not seem to enter into Sleep mode The monitor s power saving control is disabled Open the OSD menu and select Power Control Auto Sleep Mode and set auto sleep to On On Screen Menus are Locked is displayed The monitor s OSD lock function is enabled Press and hold the Menu button on the front bezel to 10 seconds to disable the OSD lockout function Power Button is Locked is Di...

Страница 23: ...elect button location 4 Next Input Exit button location 4 parts 8 parts ordering 9 power board removal 12 power button location 4 power connector location 5 precautions 1 preparation for disassembly 10 RC removal 10 rear components 5 removal power board 12 RC 10 removal and replacement procedures 10 returning to customer 2 RoHS 2002 95 EC requirements 2 safety information 1 serial number location ...

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