services. Services that you can mix and match depending on your specific requirements, from preliminary planning and equipment
delivery to installation, configuration, integration, and testing, through every level of ongoing support. Our HP Care Pack packaged
services for Storage assures help when you need it most. And for many products, post-warranty HP Care Pack Services are available
when your original warranty has expired.
HP Storage Services: Offering reliability, flexibility and value-just like your storage
HP Storage Services offers a full spectrum of customer care, from technology support to complex migrations to complete completely
managed services. HP Factory Express provides customization, integration and deployment services for turnkey solutions. HP
Education offers flexible, comprehensive training on storage networking, disk storage systems, and storage software to help your IT
staff get the most out of your investments. And HP Financial solutions extend innovative financing and asset management programs to
cost-effective buy, manage and eventually retire your older equipment.
HP Storage Services, the trusted business technology experts who manage your technology in action, because when technology works,
business works.
http://www.hp.com/services/storage
NOTE:
Care Pack Services availability may vary by product and country.
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Services for customers purchasing from HP or an enterprise reseller are quoted using HP order configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at
http://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_nonlkup_ctrylang.asp?code=ELNL
Recommended HP Care Pack Services for optimal satisfaction with your HP product.
Recommended Support
3-Year HP Support Plus 24
For a higher return on your storage investment, HP Support Plus 24 provides integrated hardware and
software support services designed specifically for your technology. Available 24x7, this 3-year combined
reactive support option delivers onsite hardware support and over-the-phone software support around-
the-clock. Leverage the full strength of HP Technology Services - customers can trust the services
professionals at HP to work collaboratively with them, putting our strategic and technical know-how to
work across their entire infrastructure.
Improve uptime with responsive hardware and software services
Cost-effectively obtain expert multivendor support
Enjoy consistent service coverage across geographically dispersed sites
Update HP and selected third-party software at a predictable cost
Take advantage of subscription savings on software updates
Increase revenue-with access to world-class expertise without headcount implications
Increase customer satisfaction-with no interoperability gaps
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EN.pdf
Recommended
Deployment
HP Enhanced Implementation Service for SANs
For customers who are building a new SAN or expanding their existing one, we offer the HP Enhanced
Implementation Service for SANs. This provides complete design and implementation services for Fibre
Channel, FCOE, FCIP, SAS and iSCSI SAN connectivity components. Covering all major SAN connectivity
technologies including virtual as well as physical hosts, no competitor offers a more complete end to end
SAN design and implementation service, ensuring comprehensive optimal SAN connectivity tailored to
QuickSpecs
HP 8/24 SAN Switch
Service and Support, HP Care Pack, and Warranty Information
DA - 13044 Worldwide — Version 24 — December 9, 2013
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