6.
Under I need help immediately, click System Recovery.
7.
Select Yes, and then click Next. Your computer restarts.
8.
When the computer restarts, you will see the Recovery Manager welcome screen again. Under I need
help immediately, click System Recovery. If you are prompted to back up your files, and you have not
done so, select Back up your files first (recommended), and then click Next. Otherwise, select Recover
without backing up your files, and then click Next.
9.
System Recovery begins. After System Recovery is complete, click Finish to restart the computer.
10.
When Windows has loaded, shut down the computer, reconnect all peripheral devices, and then turn the
computer back on.
System Recovery when Windows is not responding
CAUTION:
System Recovery deletes all data and programs you created or installed.
If Windows is not responding, but the computer is working, follow these steps to perform a System Recovery.
1.
Turn off the computer. If necessary, press and hold the power button until the computer turns off.
2.
Disconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse.
3.
Press the power button to turn on the computer.
4.
As soon as you see the HP logo screen, repeatedly press the
F11
key on your keyboard until the Windows
is Loading Files… message appears on the screen.
5.
At the HP Recovery Manager screen, follow the on-screen instructions to continue.
6.
When Windows has loaded, shut down the computer, reconnect all peripheral devices, and then turn the
computer back on.
System Recovery using recovery media (select models only)
Use the steps provided in this section if you created recovery media using
Creating recovery media using HP
Recovery Manager (select models only) on page 142
. If you used HP Recovery Disc Creator to create a
Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in
Using HP Recovery Disc
operating system discs (select models only) on page 147
.
CAUTION:
System Recovery deletes all data and programs you have created or installed. Back up any
important data to a CD or DVD or to a USB flash drive.
To perform a System Recovery using recovery media:
1.
If you are using a set of DVDs, insert the first recovery disc into the DVD drive tray, and close the tray. If
you are using a recovery USB flash drive, insert it into a USB port.
2.
Click the Start button, and then click Shut Down.
or
If the computer is not responding, press and hold the power button for approximately 5 seconds or until
the computer turns off.
3.
Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse.
4.
Press the power button to turn on the computer, and press
Esc
as the computer is powering on to
display the startup menu.
5.
Use the arrow keys to select the boot menu, and press
Enter
. Use the arrow keys to select the location
where the recovery media is inserted (USB or DVD). Press
Enter
to boot from that device.
146 Chapter 8 System backup and recovery
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