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Troubleshooting 59

Item

See

Server blade power-on problems flowchart (on page

)

"POST error messages and beep codes (on page

"Video problems" in the

HP ProLiant Servers Troubleshooting Guide

located on the Documentation CD or see "Troubleshooting resources (on

page

"General memory problems are occurring" in the

HP ProLiant Servers

Troubleshooting Guide

located on the Documentation CD or see

"Troubleshooting resources (on page

"Breaking the server down to the minimum hardware configuration (on
page

)" or in the

HP ProLiant Servers Troubleshooting Guide

located on

the Documentation CD or see "Troubleshooting resources (on page

"Symptom information (on page

•

"Hardware problems" in the

HP ProLiant Servers Troubleshooting

Guide

located on the Documentation CD or see "Troubleshooting

resources (on page

•

Maintenance and service guides for c-Class server blades, located on

the Documentation CD or the HP website
8

"HP contact information (on page

•

"Server information you need" in the

HP ProLiant Servers

Troubleshooting Guide

located on the Documentation CD or see

"Troubleshooting resources (on page

•

"Operating system information you need" in the

HP ProLiant Servers

Troubleshooting Guide

located on the Documentation CD or see

"Troubleshooting resources (on page

Содержание ProLiant SL390s G7 2U

Страница 1: ...Liant SL390s G7 4U Half width Server This document is intended for the person who installs administers and troubleshoots servers and storage systems This person should be qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 632679 003 April 2013 Edition 3 ...

Страница 2: ...r HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation ...

Страница 3: ...ironment 19 Space and airflow requirements 20 Temperature requirements 20 Power requirements 21 Electrical grounding requirements 21 Rack warnings 22 Identifying the contents of the server shipping carton 22 Installing hardware options 22 Installing the server into the chassis 22 Installing the operating system 24 Powering up and configuring the server 24 Registering the server 25 Hardware options...

Страница 4: ...rated Management Log 45 Remote support and analysis tools 46 HP Insight Remote Support software 46 Keeping the system current 46 Drivers 46 ProLiant Support Packs 47 Operating system version support 47 Change control and proactive notification 47 Care Pack 47 Troubleshooting 48 Troubleshooting resources 48 Pre diagnostic steps 48 Important safety information 48 Symptom information 50 Prepare the s...

Страница 5: ...trostatic discharge 68 Grounding methods to prevent electrostatic discharge 68 Specifications 69 Environmental specifications 69 Server specifications 69 Support and other resources 70 Before you contact HP 70 HP contact information 70 Customer Self Repair 70 Acronyms and abbreviations 78 Documentation feedback 82 Index 83 ...

Страница 6: ... port 3 Serial port RJ45 style 4 SFP 10 GigE port 5 QSFP InfiniBand port 6 NIC 1 network port iLO 3 sideband port 7 NIC 2 network port 8 iLO 3 network port 9 USB connectors 10 Front PCIe bracket LP slot 11 VGA port 12 Serial port RJ45 style 13 SFP 10 GigE port 14 QSFP InfiniBand port 15 NIC 1 network port iLO 3 sideband port 16 NIC 2 network port 17 iLO 3 network port 18 USB connectors ...

Страница 7: ...ng Off No connection exists 4 Health LED Green Normal Flashing amber System degraded Flashing red System critical 5 QSFP InfiniBand activity LED Amber Logical link established Flashing amber Activity exists Off No activity exists or no connection exists 6 QSFP InfiniBand port link LED Green Physical link negotiated Off No connection exists 7 NIC 2 speed LED Green LAN connection using a GbE link Am...

Страница 8: ...ctivated A subnet manager is required to manage and control an InfiniBand fabric The amber LED indicates if the InfiniBand port has been configured by an Active Subnet manager Rear panel components Item Description 1 Fan 8 2 Fan 7 3 SLAPM interface 4 Power supply 4 5 Fan 4 6 Fan 3 7 Fan 1 8 Fan 2 9 Power supply 1 10 Power supply 2 11 Power supply 3 12 Fan 5 13 Fan 6 ...

Страница 9: ...an has failed 6 Fan 1 power LED Off Normal Amber Fan has failed 7 Fan 2 power LED Off Normal Amber Fan has failed 8 Power supply 1 power LED Green Normal Off No AC power Amber Power supply has failed 9 Power supply 2 power LED Green Normal Off No AC power Amber Power supply has failed 10 Power supply 3 power LED Green Normal Off No AC power Amber Power supply has failed 11 Power supply 4 power LED...

Страница 10: ...PU 1 DIMM slot 1F 7 XU2 CPU 2 socket 8 U10 U22 U41 U51 U12 U10 U14 U11 CPU2 VRD and CPU1 DIMM VRD 9 J25 SATA 6 Connector 10 J22 SATA 5 Connector 11 J32 SATA 1 Connector 12 J9 SATA 2 Connector 13 J18 SATA 3 Connector 14 J19 SATA 4 Connector 15 J56 QPI connector 16 J24 Riser connector 17 J10 CPU2 DIMM slot 6A 18 J11 CPU2 DIMM slot 5D 19 J13 CPU2 DIMM slot 4B 20 J14 CPU2 DIMM slot 3E 21 J16 CPU2 DIMM...

Страница 11: ...population order is specified by the letters A through F System board switches System maintenance switch Position Default Function S1 Off Off iLO 3 security is enabled On iLO 3 security is disabled S2 Off Off System configuration can be changed On System configuration is locked S3 Off Reserved S4 Off Reserved S5 Off Off Power on password enabled On Power on password disabled S6 Off Off No function...

Страница 12: ...ential part of diagnosing reliability problems such as failures of operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to restart the system Resetting the system erases any information which could support problem analysis but the NMI feature preserves that information by performing a memory dump before a system reset To...

Страница 13: ... available This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller 2 Green Auxiliary Power LED This LED is on when 3 3V auxiliary voltage is detected The auxiliary voltage is used to preserve BBWC data and is available any time that the system power cords are connected to a power supply 3 Amber Battery Health LED To interpret the illumi...

Страница 14: ...ry such as write cache capacity expansion stripe size migration and RAID migration are unavailable temporarily until charging is complete The recharge process takes between 15 minutes and 2 hours depending on the initial capacity of the battery Off On The battery pack is fully charged and posted write data is stored in the cache Off Off The battery pack is fully charged and no posted write data ex...

Страница 15: ...Component identification 15 GPU location Item Description 1 GPU 1 2 GPU 2 3 GPU 3 4 GPU 4 5 GPU 5 6 GPU 6 7 GPU 7 8 GPU 8 ...

Страница 16: ...he server has eight system fans located on the rear panel of the chassis The following figure identifies the system fans by device number CAUTION To prevent damage to the server do not install a combination of redundant and non redundant fans ...

Страница 17: ...f the operating system automatically places the server in Standby mode omit the next step 3 Press the Power On Standby button to place the server in Standby mode When the server activates Standby power mode the system power LED changes to amber IMPORTANT Pressing the UID button illuminates the blue UID LEDs on the front and rear panels In a rack environment this feature facilitates locating a serv...

Страница 18: ...Operations 18 5 Remove the server from chassis 6 Repeat the previous steps to remove the right server from the chassis ...

Страница 19: ...Some of the Care Pack services are Hardware support o 6 hour call to repair o 4 hour 24x7 same day o 4 hour same business day Software support o Microsoft o Linux Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 Startup and implementation services for both hardware and software For more information on Care Packs see the HP website http www...

Страница 20: ...in improper cooling that can lead to thermal damage The 9000 and 10000 Series Racks provide proper server cooling from flow through perforations in the front and rear doors that provide 64 percent open area for ventilation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 327281 B21 for 42U rack PN 157847 B21 for 22U rack to provide proper front to b...

Страница 21: ...r distribution devices to safely provide power to all devices Observe the following guidelines Balance the server power load between available AC supply branch circuits Do not allow the overall system AC current load to exceed 80 of the branch circuit AC current rating Do not use common power outlet strips for this equipment Provide a separate electrical circuit for the server Electrical grounding...

Страница 22: ...er stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the ...

Страница 23: ...re illustrates the left and right system trays Item Description 1 Front PCIe bracket LP slot 2 VGA port 3 Serial port RJ45 style 4 SFP 10 GigE port 5 QSFP InfiniBand port 6 NIC 1 network port iLO 3 sideband port 7 NIC 2 network port 8 iLO 3 network port 9 USB connectors 10 Front PCIe bracket LP slot ...

Страница 24: ... the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Installing the operating system To operate properly the server must have a supported operating system installed For the latest information on sup...

Страница 25: ...e boot process to change the server settings using RBSU The system is set up by default for the English language For more information on the automatic configuration refer to the HP ROM Based Setup Utility User Guide located on the Documentation CD Registering the server To experience quicker service and more efficient support register the product at the HP Product Registration website http registe...

Страница 26: ...ard drive is used install it in the bay with the lowest drive number Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array Optional storage controllers provide support for hot plug capability and drive LEDs Controller options are The embedded controller supports non hot plug SATA drives Drive LEDs are not suppor...

Страница 27: ...age to the equipment multiprocessor configurations must contain processors with the same part number CAUTION To prevent possible server overheating always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank IMPORTANT Processor socket 1 must be populated at all times or the server does not function To install the component 1 Power down the se...

Страница 28: ...e the processor socket cover IMPORTANT Be sure the processor remains inside the processor installation tool 5 If the processor has separated from the installation tool carefully re insert the processor in the tool Handle the processor by the edges only and do not touch the bottom of the processor especially the contact area ...

Страница 29: ... ARE VERY FRAGILE AND EASILY DAMAGED CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board Never install or remove a processor without using the processor installation tool Do not touch the processor socket contacts Do not tilt or slide the processor when lowering the processor into the socket ...

Страница 30: ...ocket retaining bracket and the processor locking lever The processor socket cover is automatically ejected Remove the cover CAUTION Be sure to close the processor socket retaining bracket before closing the processor locking lever The lever should close without resistance Forcing the lever closed can damage the processor and socket requiring system board replacement ...

Страница 31: ...ten the screws to 0 68 to 0 90 Nm 6 to 8 in lb of torque 10 Install the heatsink a Position the heatsink on the processor backplate b Tighten the first screw about three quarters in and then tighten the second screw completely c Completely tighten the first screw 11 Install the server into the chassis Installing the server into the chassis on page 22 12 Connect the peripheral devices to the server...

Страница 32: ...processor Use only HP DIMM part numbers listed in the server QuickSpecs DIMM population order DIMM slot DIMM slot DIMM slot Configuration 6A 4B 2C 5D 3E 1F CPU 1 1st 2nd 3rd CPU 2 1st 2nd 3rd The server memory protection mode is Advanced ECC memory In Advanced ECC the server does not fail because of correctable memory errors The server provides notification if the level of correctable errors excee...

Страница 33: ...e 22 7 Connect the peripheral devices to the server 8 Power up the server Powering up and configuring the server on page 24 Expansion board options The server supports PCI PCI X and PCI Express expansion boards Installing a low profile expansion board 1 Power down the server on page 17 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis Removing the server from ...

Страница 34: ...Hardware options installation 34 5 Remove the expansion slot cover 6 Install a low profile expansion board ...

Страница 35: ...he server 11 Power up the server Powering up and configuring the server on page 24 PCIe riser board option CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open To install the component 1 Power down the server on page 17 2 Disconn...

Страница 36: ... riser board 6 Install the PCI riser cage 7 Install the server into the chassis Installing the server into the chassis on page 22 8 Connect the peripheral devices to the server 9 Power up the server Powering up and configuring the server on page 24 ...

Страница 37: ...bling 37 Cabling SAS or SATA power cabling options For server specific SAS or SATA power cabling installation instructions see the installation sheet included with the option kit Battery cabling for BBWC ...

Страница 38: ...art Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that allows you to build an unattended automated installation for high volume server deployments The SmartStart Scripting Toolkit is designed to support ProLiant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an ...

Страница 39: ...ss Help for a highlighted configuration option press the F1 key IMPORTANT RBSU automatically saves settings when you press the Enter key The utility does not prompt you for confirmation of settings before you exit the utility To change a selected setting you must select a different setting and press the Enter key Default configuration settings are applied to the server at one of the following time...

Страница 40: ...layed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the following Access RBSU by pressing the F9 key Access the System Maintenance Menu which enables you to launch ROM based Diagnostics or Inspect by pressing the F10 key Force a PXE Network boot by pressing the F12 key BIOS Serial Console BIOS Serial Console a...

Страница 41: ...rives Viewing the current logical drive configuration Deleting a logical drive configuration Setting the controller to be the boot controller Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more information regarding the default configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the Documentation CD For more in...

Страница 42: ... Enter the serial number and press the Enter key 6 Select Product ID 7 Enter the product ID and press the Enter key 8 Press the Esc key to close the menu 9 Press the Esc key to exit RBSU 10 Press the F10 key to confirm exiting RBSU The server will automatically reboot Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system ...

Страница 43: ...ting features through the iLO 3 interface Diagnose iLO 3 using HP SIM through a web browser and SNMP alerting For more information about iLO 3 features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the iLO 3 documentation on the Documentation CD or on the HP website http www hp com servers lights out Erase Utility CAUTION Perform a backup before running the Sys...

Страница 44: ...orrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM USB support and functionality USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB...

Страница 45: ...ers diags HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 45 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that may not be supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change oc...

Страница 46: ...ers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform HP Insight Remote Support Advanced This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers storage network and SAN environments plus selected non HP servers that have a support obligation with HP It is integrate...

Страница 47: ...bsite http h18000 www1 hp com products servers management psp html Operating system version support Refer to the operating system support matrix http www hp com go supportos Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more informatio...

Страница 48: ...hooting HP BladeSystem c Class enclosures This guide explains how to use the Insight Display to troubleshoot enclosures and it includes a flowchart to help you navigate the troubleshooting process To view the guide see the HP website http www hp com support BladeSystem_Enclosure_TSG_en Pre diagnostic steps WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in t...

Страница 49: ...his receptacle This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching 21 36 27 27 kg 47 10 60 12 lb This symbol indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce...

Страница 50: ...rent configuration or to compare it to previous configurations Refer to your hardware and software records for information Refer to server LEDs and their statuses Prepare the server for diagnosis 1 Be sure the server is in the proper operating environment with adequate power air conditioning and humidity control For required environmental conditions see the server documentation 2 Record any error ...

Страница 51: ...system board For server models that have pins inside the processor socket remember that THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED If you damage the socket you must replace the system board Depending on the server model the contacts may be on the processor or they may be inside the processor socket Never touch the contacts THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EAS...

Страница 52: ...ove and check all data and power cables for damage Be sure no cables have bent pins or damaged connectors If a fixed cable tray is available for the server be sure the cords and cables connected to the server are routed correctly through the tray Be sure each device is properly seated Avoid bending or flexing circuit boards when reseating components If a device has latches be sure they are complet...

Страница 53: ...ecific or is not easily categorized into the other flowcharts The available flowcharts include Start diagnosis flowchart on page 53 General diagnosis flowchart on page 54 Server blade power on problems flowchart on page 56 POST problems flowchart on page 58 OS boot problems flowchart on page 60 Server fault indications flowchart on page 62 Start diagnosis flowchart Use the following flowchart to s...

Страница 54: ...owchart provides a generic approach to troubleshooting If you are unsure of the problem or if the other flowcharts do not fix the problem use the following flowchart Item See 1 Symptom information on page 50 2 Loose connections on page 52 3 Service notifications on page 52 ...

Страница 55: ...tion CD or the HP website http www hp com products servers proliant bl p class info Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 48 8 Breaking the server...

Страница 56: ...Troubleshooting 56 Server blade power on problems flowchart Symptoms The server does not power on The system power LED is off or amber ...

Страница 57: ...se or faulty power cord Power source problem Power on circuit problem Improperly seated component or interlock problem Faulty internal component Item See 1 Component identification on page 6 2 Maintenance and service guides for c Class server blades located on the HP website http www hp com go bladesystem documentation 3 Integrated Lights Out User Guide located on the HP website http www hp com se...

Страница 58: ... Server does not complete POST NOTE The server has completed POST when the system attempts to access the boot device Server completes POST with errors Possible problems Improperly seated or faulty internal component Faulty KVM device Faulty video device ...

Страница 59: ...ide located on the Documentation CD or see Troubleshooting resources on page 48 6 Symptom information on page 50 7 Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 48 Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem docu...

Страница 60: ...ot problems on a server blade Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade Use a local I O cable and drive to connect to the server blade and then restart the server blade Symptoms Server does not boot a previously installed OS Server does not boot SmartStart ...

Страница 61: ...ee Troubleshooting resources on page 48 Controller documentation 6 General memory problems are occurring in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 48 7 Operating system problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 48 HP contact inform...

Страница 62: ...t problems flowchart on page 60 Server fault indications flowchart Symptoms Server boots but a fault event is reported by Insight Management Agents Server boots but the internal health LED external health LED or component health LED is red or amber ...

Страница 63: ...page 48 2 Component identification on page 6 3 System Management Homepage https localhost 2381 4 Power on problems flowchart Server blade power on problems flowchart on page 56 5 Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see Troubleshooting resources on page 48 Maintenance and service guides for c Class server blades located on the Docume...

Страница 64: ...Troubleshooting 64 ...

Страница 65: ...r messages in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components ...

Страница 66: ...mble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server on page 17 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis Removing the server from the chassis on page 17 4 If installed remove the PCI riser board assembly 5 Locate the battery on...

Страница 67: ...p www hp com support Safety Compliance EnterpriseProducts Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networ...

Страница 68: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Страница 69: ...orage corresponds to a pressure minimum of 70 KPa Server specifications Specification Value Dimensions Height 17 68 cm 6 96 in Depth 89 71 cm 35 32 in Width 44 81 cm 17 64 in Weight single server 20 87 kg 46 lb Weight two servers in chassis 64 73 kg 142 7 lb Input requirements Rated input voltage 90 140 VAC 180 264 VAC Rated input frequency 47 63 Hz Rated input current 7 31 A at 115 VAC 3 6 A at 2...

Страница 70: ...ation number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monit...

Страница 71: ...selfrepair Réparation par le client CSR Les produits HP comportent de nombreuses pièces CSR Customer Self Repair réparation par le client afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses Si pendant la période de diagnostic HP ou ses partenaires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l env...

Страница 72: ...ento di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5...

Страница 73: ...o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le enviará dicho componente directamente para que realice su sustitución Los componentes CSR se clasifican en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes ten...

Страница 74: ...n in de geïllustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ond...

Страница 75: ...horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário é preciso enviar a peça com defeito à HP dentro do período determinado normalmen...

Страница 76: ...Support and other resources 76 ...

Страница 77: ...Support and other resources 77 ...

Страница 78: ...y ASR Automatic Server Recovery BBWC battery backed write cache CONREP Configuration Replication utility CSA Canadian Standards Association CSR Customer Self Repair DDR3 double data rate 3 GPU graphics processing unit HP SIM HP Systems Insight Manager iLO Integrated Lights Out IML Integrated Management Log ...

Страница 79: ...ays PCIe Peripheral Component Interconnect Express PCI X peripheral component interconnect extended PDU power distribution unit POST Power On Self Test PXE preboot execution environment QPI QuickPath Interconnect QSFP quad small form factor pluggable RBSU ROM Based Setup Utility RDIMM registered dual in line memory module RDP Rapid Deployment Pack ...

Страница 80: ... serial ATA SFF small form factor SFP small form factor pluggable SFP enhanced small form factor pluggable SLAPM SL Advanced Power Manager SSD solid state drive TMRA recommended ambient operating temperature UDIMM unregistered dual in line memory module UID unit identification USB universal serial bus VCA Version Control Agent ...

Страница 81: ...Acronyms and abbreviations 81 VRD Voltage Regulator Down ...

Страница 82: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Страница 83: ...2 connectors 6 contacting HP 70 creating a disk image 41 D Declaration of Conformity 67 deployment software 41 diagnosing problems 48 54 diagnostic tools 39 41 42 45 diagnostics utility 45 DIMMs 11 32 diskette image creation 41 drivers 46 drives 12 26 drives installing 26 E electrical grounding requirements 21 electrostatic discharge 68 environmental requirements 19 Erase Utility 43 expansion boar...

Страница 84: ... 17 50 problem diagnosis 48 processor 10 27 processor installation tool 51 ProLiant Support Pack PSP 47 PSPs overview 47 R rack installation 19 22 rack mounting hardware 22 rack resources 19 rack warnings 22 RBSU ROM Based Setup Utility 39 RBSU configuration 39 rear components 8 rear panel components 8 rear panel connectors 8 rear panel LEDs 9 redundant ROM 44 registering the server 25 regulatory ...

Страница 85: ...ipment 49 system battery 66 system board components 10 11 System Erase Utility 43 system power LED 13 T technical support 70 telephone numbers 70 temperature requirements 20 troubleshooting 48 51 53 U UID LED 9 updating the system ROM 44 USB support 44 utilities 38 utilities deployment 38 39 41 V ventilation 19 W warnings 22 49 ...

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