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These diagnostics, which reside in the BIOS ROM, isolate server-related logic failures and indicate the

board or component that needs to be replaced, as indicated by the error messages. Most server

hardware failures are accurately isolated during POST. The number of tests displayed depends on the

configuration of the server.

POST error indicators

When POST detects a system failure, it either:

•

Displays a POST error message

•

Emits a series of beep codes (requires an optional expansion board)

Recoverable POST Errors

Whenever a non-fatal error occurs during POST, an error message describing the problem appears

onscreen. These text messages are displayed in normal video (white text on black background). It

shows the details of the error. The following is an example of a POST error message:

Error message 1 of 1: Error code 040

040 - Refresh timer test failed

In some cases an error message may include recommendations for troubleshooting or require that you

press the

Enter

key to display recommendations. Follow the instructions on the screen.

Table 20

lists the most common POST error messages with their corresponding troubleshooting

recommendation.
It is recommended that you correct the error before proceeding, even if the server appears to boot

successfully. If your system displays one of the messages marked below with an asterisk (*), write

down the code and message and contact your HP Customer Support provider.
When no POST error message is displayed but the server stops during POST, listen for beep codes.

Table 20

POST Error Messages

Error code

Error message Description/corrective action

040

Refresh timer test

failed

Indicates an error while programming the count register of channel 2

of the 8254 timer. This may indicate a problem with system
hardware. Requires repair of the system board.

008

Unlock keyboard

PS2 keyboard is locked. Users need to unlock the keyboard to

continue the BIOS POST.

048

Password check failed

If user input incorrect password more than three times, then display

this error information and continue to boot.

202

CPU mismatch detected!
Fatal Error…System

Halted.

The Error Message will be display when install two CPU on
motherboard as follow:

Slot I : NPT

Slot II : Barcelona
Note: The server can’t boot if install two CPU on motherboard as

follow:

Slot I : Barcelona

Slot II :NPT

Содержание ProLiant SL165z - G6 Server

Страница 1: ...HP ProLiant SL165z G6 Server Software Configuration Guide Part number 577859 001 First edition November 2009 ...

Страница 2: ... are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein AMD is a trademark of Advanced Micro Devices Inc Microsoft Windows Windows Server are U S registered trademarks of Microsoft Corporation ...

Страница 3: ...om Setup values 31 Loading system defaults 31 Clearing CMOS 31 Power On Self Test POST 31 POST error indicators 32 POST related troubleshooting 36 Reprogramming the BIOS after the ROM disaster 36 OS installation 38 Supported OS 38 OS pre installation procedure 39 Hardware setup 39 BIOS update 39 Server management 40 Pre and post installation procedures 40 Pre installation procedures 40 Post instal...

Страница 4: ... and run the operating system Perform run time routines Using the software perform basic hardware routines that can be called from DOS and Windows applications AMIBIOS Setup Utility NOTE For ease of reading the AMIBIOS Setup Utility will be referred to as Setup or Setup Utility in this guide Also the screenshots used in this guide display default system values These values may not be the same as t...

Страница 5: ...ration Accessing the Setup Utility 1 Turn on the monitor and the server If the server is already turned on save your data and exit all open applications then restart the server During POST press F10 If you fail to press F10 before POST is completed you need to restart the server and repeat this step The first page displayed is the Main menu Use the left and right arrow keys to move between selecti...

Страница 6: ...s is user configurable Grayed out parameters are not user configurable for one of the following reasons The field value is auto configured or auto detected The field value is informational only The field is password protected Enter Select a field value or display a submenu screen Indicates a submenu field To view a submenu screen use the and keys to move the cursor to the submenu you want then pre...

Страница 7: ...n Setup Utility menus The Setup Utility menu bar displays the five primary menu selections For detailed information and screenshots of these Setup menus and their related submenus refer to the following sections Main Manu Figure 3 Main Manu ...

Страница 8: ...plays the CPU version and speed System Memory Displays the amount of conventional memory detected during POST Server Asset Tag Enter the server asset tag System Serial Number Enter the server serial number The serial number is indicated on the serial number label pull tab on the front panel System Time Adjusts the system time System Date Adjusts the system date Boot Settings Configuration Sets whi...

Страница 9: ... This is the default setting Enabled This option does not enable the keyboard Number Lock automatically To use the 10 keys on the keyboard press the Number Lock key located on the upper left hand corner of the 10 key pad The Number Lock LED on the keyboard will light up when the Number Lock is engaged Disabled Restore after AC Power Loss Set the mode of operation if AC power loss occurs Last State...

Страница 10: ...ou can use the sub menu to view the contents of IPMI A delay may be noticed when selecting IPMI this is due to the retrieval of sensor data In it s sub menu use the up and down Arrow keys to select an item Use the Plus and Minus keys to change the value of the selected option Remote Access Configuration You can select console redirection in the left frame of the screen to go to the sub menu for th...

Страница 11: ...al Machine Mode SVM Enabled Memory Channel Mode This mode provides the highest level of performance but does not fully support x4 Chipkill Independent This mode has slightly lower performance but fully supports x4 Chipkill Combined IO Prefetching Enable IO Prefetching Enabled Disable IO Prefetching Disabled Probe Filter System will configure it automatically Auto Disable the Probe Filter Disabled ...

Страница 12: ...s I O port address and IRQ 4 for the interrupt address This is the default setting The majority of serial port 1 or COM1 ports on computer systems use IRQ4 and I O Port 3F8 as the standard setting The most common serial device connected to this port is a mouse If the system will not use a serial device it is best to set this port to Disabled ...

Страница 13: ...A mode P ATA INT13 Support Set this value to enabled INT13 support Enabled Set this value to disabled INT13 support Disabled NCQ Mode Set this value to enabled NCQ Mode Enabled Set this value to disabled NCQ Mode Disabled Drive Write Cache Set this value to enabled Write Back Cache Mode Enabled Set this value to disabled Write Back Cache Mode Disabled ACPI Configuration submenu Figure 9 ACPI Confi...

Страница 14: ...nts 14 Table 7 ACPI Configuration submenu fields Field Description Options High Precision Event Timer Disable HPET Disabled Enable HPET Enabled IPMI Configuration submenu Figure 10 IPMI Configuration submenu ...

Страница 15: ...f the screen to go to the sub menu for that item You can display an about LAN option by highlighting it using the Arrow keys Set LAN Setup options are described in this section The Set LAN BIOS Setup screen is shown below When you have a LO100 Device this item will display Watchdog Configuration Select watchdog configuration in the left frame of the screen and press enter to go to the sub menu for...

Страница 16: ...ess Enter to access the sub menu you can view the contents of System Event log Clear BMC System Event Log The option specifies clear system event log If the BMC Event log is full you can choose this item to clear out the BMC Event log If this option is selected a confirmation prompt will appear before the log is cleared Figure 12 Serial Port Configuration submenu ...

Страница 17: ... This setting will prevent the Serial port from switching between system and BMC Disabled Serial Port Connection Mode Serial port connection mode is Direct This is the default setting Direct Serial port connection mode is Modem Modem Figure 13 LAN Configuration submenu Table 11 LAN Configuration submenu fields Field Description Options Share NIC Mode Setting this value will prevent support from sh...

Страница 18: ...e if the operating system crashes or hangs Power Cycle BMC Watch Dog Time Out Sets a10 minute timeout value for BMC to wait before assuming the system has crashed and needs to reset This is the default value 10 Min Sets a 5 minute timeout value for BMC to wait before assuming the system has crashed and needs to reset This is the default value 5 Min Sets a 15 minute timeout value for BMC to wait be...

Страница 19: ...Contents 19 Figure 15 Hardware health information submenu 1 Figure 16 Hardware health information submenu 2 ...

Страница 20: ...Contents 20 Figure 17 Hardware health information submenu 3 Console Redirection submenu Figure 18 Console Redirection submenu ...

Страница 21: ...IOS Serial Console Baud Rate Set the BIOS Serial Console Baud Rate as 09600 19200 57600 or 115200 Flow Control Disable Flow Control for Console Redirection None Select Flow Control as Hardware Hardware Select Flow Control as Software Software Redirection After BIOS POST Redirection can be used after POST Some OSs may not work after set as always Always Redirection can be used after POST Disabled T...

Страница 22: ...function unavailable Disabled USB BIOS Support Enables support for legacy USB AUTO option disables legacy support if no USB devices are connected Enabled Disables support for legacy USB Disabled USB 2 0 Controller Mode This setting allows the use of USB ports transfer data in 480Mbps This is the default setting Hi Speed This setting allows the use of USB ports transfer data in 12Mbps Full Speed BI...

Страница 23: ...when found it Auto Detect Power Configuration submenu Figure 21 Power Configuration Menu Table 16 Power Configuration submenu fields Field Description Options Power Efficiency Mode Maximize the performance per Watt value as measured by SpecPower Efficiency Maximize the performance of the server Performance Information based on other changes the user has made to SETUP options Custom Boot Menu ...

Страница 24: ...he option specifies the embedded NIC Port 2 PXE the default is disabled USB Device Boot Priority Set the USB Device Boot Priority as High or Low High means that the USB Device Boot Priority is higher than Hard Drive Embedded NIC Port2 Control Disable or Enable the embedded NIC port2 Wake On LAN Disable or Enable the Wake on LAN function of the system Boot Device Priority submenu To change the boot...

Страница 25: ...tegory appears For example if the system has three hard disk drives connected then the list will show all three hard disk drives attached Security menu The Security menu allows users to set an administrator password When entered this password allows the user to access and change all settings in the Setup Utility Figure 24 Security menu ...

Страница 26: ...displays In the Security menu screen in the Change Administrator Password field press Enter The Enter New Password window displays Figure 25 Enter New Password 2 Type a new password in the Enter New Password box The password may consist of up to eight alphanumeric characters A Z a z 0 9 then press Enter The Confirm New Password window displays Figure 26 Confirm New Password ...

Страница 27: ...ose the Setup Utility Setup automatically changes the administrator Password Is field to set To change the administrator password 1 In the Security menu screen in the Change Administrator Password field press Enter The Enter New Password window displays Type a new password in the Enter New Password box 2 Type the same password in the Confirm New Password box to verify the first entry then press En...

Страница 28: ...sword window displays Directly press Enter button To check the administrator password Figure 28 Password Check submenu Table 18 Password Check submenu fields Field Description Options Password Check Set this value need to check password while invoking the set up utility Setup Set this value must check password while invoking the set up utility Always ...

Страница 29: ...er Figure 29 Exit menu Table 19 Exit menu fields Option Description Save Changes and Exit Save the changes made and exit the Setup Utility Discard Changes and Exit Discard the changes and exit the setup utility Discard Changes Discard the changes in the utility Restore Default Setting Restore the default settings for all BIOS setup fields ...

Страница 30: ...mended that you check this screen during the initial system setup and each time you install remove or upgrade accessories You first need to enable the display of the diagnostic screen during boot up Follow the steps below To view the boot time diagnostic screen 1 In the Main menu screen select Boot Settings Configuration 2 Select the Post Speed Up field 3 Press the plus or minus key to set the fie...

Страница 31: ... the Setup configuration values CMOS if the configuration has been corrupted or if incorrect settings made in the Setup Utility have caused error messages to be unreadable Clearing the CMOS data removes the administrator password The clear CMOS setting is on clear CMOS button SW4 on the system board Refer to the HP ProLiant SL165z G6 Server Maintenance and Service Guide for the location of this ju...

Страница 32: ... 20 lists the most common POST error messages with their corresponding troubleshooting recommendation It is recommended that you correct the error before proceeding even if the server appears to boot successfully If your system displays one of the messages marked below with an asterisk write down the code and message and contact your HP Customer Support provider When no POST error message is displ...

Страница 33: ...allow the system to boot in this case 604 System Fan 1 Missing Fan1is broken or not well connected re plug it or replace it with another one 605 System Fan 2 Missing Fan2 is broken or not well connected re plug it or replace it with another one 606 System Fan 3 Missing Fan3 is broken or not well connected re plug it or replace it with another one 607 System Fan 4 Missing Fan4 is broken or not well...

Страница 34: ...101 There is one Uncorrectable Memory ECC Error occurred on the DIM_J101 during the system running last time Replace this DIMM with another one 61F Uncorrectable Memory ECC Error DIMM_J100 There is one Uncorrectable Memory ECC Error occurred on the DIM_J100 during the system running last time Replace this DIMM with another one 620 Uncorrectable Memory ECC Error DIMM_J103 There is one Uncorrectable...

Страница 35: ...dent and the Uncorrectable Memory ECC error occurred on the DIMM_J100 or DIMM_J101 then replace the broken DIMM 62B Uncorrectable Memory ECC Error DIMM_J102J103 Set the Memory Channel Mode as Independent and the Uncorrectable Memory ECC error occurred on the DIMM_J102 or DIMM_J103 then replace the broken DIMM 62C Uncorrectable Memory ECC Error DIMM_J104J105 Set the Memory Channel Mode as Independe...

Страница 36: ...3 Check the following conditions a If you have installed an expansion board verify that the board is firmly seated in its slot and any switches or jumpers on the board are properly set Refer to the documentation provided with the expansion board b All internal cabling and connections are in their proper order c If you have changed any switches on the system board verify that each one is properly s...

Страница 37: ...ine Path floppy Enter X Y Path is where the ROMPAQ package is loaded Where x is the drive letter of the floppy 4 Follow the instructions to complete the preparation of the floppy 5 Upon completion the user is notified that the file copy is complete To create a disaster recovery USB key 1 Close all other applications before launching HP USB Key ROMPAQ Setup Utility 2 On the Windows Task Bar select ...

Страница 38: ...osoft Windows Server 2008 Enterprise Edition x86 and x64 base and R2 Microsoft Windows Server 2008 Datacenter Edition x86 and x64 base and R2 Microsoft Windows Server 2008 Web Server x86 and x64 base and R2 Microsoft Windows Small Business Server 2008 x64 base and R2 Microsoft Windows Essentials Business Server 2008 x64 base and R2 Microsoft Windows HPC Server 2008 x64 base and R2 Microsoft World ...

Страница 39: ...s with new hard disk drive s that do not need specific setup However if you install additional used hard disk drives in your new server Note that most OS installations remove all data from the hard disk on which they are installed If you want to use additional hard disk drives to access existing data in the new server HP recommends that you install and configure any of these hard drives after comp...

Страница 40: ... all the peripherals connected to it 2 Disconnect the AC power cord from the power supply cable located on the server rear panel to turn off the service processor and reduce the risk of electrical shock 3 Remove the top cover from the chassis 4 Place the top cover in a safe place for reinstallation later Post installation procedures 1 Be sure all components are installed according to the described...

Страница 41: ...PMI LAN interface To configure the BMC through the serial port 1 Connect another system such as a laptop to the serial port on the server 2 Configure your terminal session with the following settings Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control None 3 Press Esc Shift Q to toggle the BMC session to remote console redirection press Esc Shift 9 to toggle back to the command l...

Страница 42: ...assword you used in your terminal session 3 Browse the server settings using the user interface that displays To enable console redirection via the Setup Utility 1 In the Serial Port Configuration submenu set the Serial port Mode field to BMC See the Serial Port Configuration submenu section for more information 2 In the Remote access Configuration submenu set the Com Port Address to On Board Com ...

Страница 43: ...it 29 E Exit menu 29 F Fan Control Policy 15 I IP subnet mask 42 IPMI LAN interface 42 L LAN Configuration 15 LAN Controller 42 Load Option Default 30 M Main Manu 7 Main menu 5 memory 8 N New Password box 26 P POST 4 32 POST error message 33 POST Watchdog Timer Action 18 Power On Self Test 32 R RAID 12 Remote Access 21 Restore on AC Power Loss 9 ROM Version 8 S Save Changes and Exit 29 SEL Configu...

Страница 44: ...Contents 44 ...

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