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Service and Support

HP Technology Services for Industry Standard Servers and BladeSystem

Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner who
understands your increasingly complex business technology environment. That's why it makes sense to
team up with the people who know HP infrastructure hardware and software best - the experienced
professionals at HP Services.

What HP ProLiant and BladeSystem Services can do for you

HP ProLiant and BladeSystem Services can help you design, deploy, test, integrate, support, and manage
IT and infrastructure solutions. This way, HP proposes services solutions that include more than just uplift
of base warranty. You can get the support you need by choosing from one of a number of service
packaged solutions we have designed to address wider set of customer support needs.

HP Technology Services meets business challenges with services offered in three packages - 

Optimized

Care Package, Standard Care Package, and Basic Care Package

 - available for each product group. Such

packaged solutions enable customers to optimize technology operations, minimize risk and drive better
business outcomes with easy-to-buy, easy-to-use scalable support packages for servers, storage,
networking and software.

Optimized Care

Optimized Care Package: Supports maintaining servers at optimum performance availability

HP ProLiant Server Hardware Installation

Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional manner

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9356EN

HP Installation and Startup for Insight Control Software

Provides for the deployment and basic configuration of HP Insight Control on HP ProLiant ML and DL series
servers or HP BladeSystem servers

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA0-9972ENW.pdf

3-Year HP Critical Advantage

Provides end-to-end infrastructure support solution for business critical applications running on
virtualized/x86 infrastructures, enabling the customers to cost effectively build, operate, and
continuously improve their IT environment

http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA3-1772ENW

Additional Services

: Data Center Transformation Service

QuickSpecs

HP ProLiant s6500 Chassis

Service and Support

DA - 14188   North America — Version 14 — December 13, 2013

Page  3

Содержание ProLiant s6500

Страница 1: ... cooling components including energy efficient fans and optional hot plug redundant PSU helps reduce power consumption when compared to previous generation servers Front View Back View 1 Server Bay 1 1 Fan 8 2 Server Bay 2 2 Fan 7 3 Server Bay 3 3 SL APM interface 4 Server Bay 4 4 Power supply 4 5 Server Bay 5 5 Fan 4 6 Server Bay 6 6 Fan 3 7 Server Bay 7 7 Fan 1 8 Server Bay 8 8 Fan 2 9 Power Sup...

Страница 2: ...for easy replacement but may involve added complexity Customers may choose to have HP replace Optional CSR parts at no charge Additional information regarding worldwide limited warranty and technical support is available at http h18004 www1 hp com products servers platforms warranty index html Factory Express Portfolio for Servers and Storage HP Factory Express offers configuration customization i...

Страница 3: ...operations minimize risk and drive better business outcomes with easy to buy easy to use scalable support packages for servers storage networking and software Optimized Care Optimized Care Package Supports maintaining servers at optimum performance availability HP ProLiant Server Hardware Installation Provides for the basic hardware installation of HP branded servers storage devices and networking...

Страница 4: ...inux SUSE Red Hat VMware Installation Start Up and Software Support Microsoft or Linux or VMware education courses 60 Proactive Select Credits Basic Care Basic Care Package delivers minimum recommended support service level HP ProLiant Server Hardware Installation Provides for the basic hardware installation of HP branded servers storage devices and networking options to assist you in bringing you...

Страница 5: ...solution It is available at no additional cost to all warranty HP Care Pack Service and service agreement customers For more information To learn more on HP ProLiant servers and HP BladeSystem servers please contact your HP sales representative or HP Authorized Channel Partner Or visit http www hp com services proliant QuickSpecs HP ProLiant s6500 Chassis Service and Support DA 14188 North America...

Страница 6: ...48 B21 HP ProLiant SL270s Gen8 SE 4U Left Tray Configure to order Server 739055 B21 HP ProLiant SL270s Gen8 SE 4U Right Tray Configure to order Server 739056 B21 Pre configured Models HP ProLiant s6500 chassis HP ProLiant s6500 3 1200 Redundant Fan Chassis 629236 B21 Power Supply 3 1200W 94 efficient Platinum Plus Hot Plug Power Supplies Fans 8 hot plug redundant fans Form Factor 4U chassis Tray b...

Страница 7: ... NOTE Mixing and matching of half width trays is supported NOTE Mixing and Matching of Full width trays is supported NOTE Mixing and matching of Full and half width trays is NOT supported NOTE 2U half width tray is NOT supported in middle 2 bays 1U Full Width 1U Width 1U Width 1U W 1U W 2U W 2U W 1U W 1U W 2U W 2U W 1U W 1U W 4U W QuickSpecs HP ProLiant s6500 Chassis Pre configured Models DA 14188...

Страница 8: ...e chassis is not supported All power supplies inside a server must be exactly the same model Mixing Gold Platinum and Platinum Plus certified power supplies is not supported NOTE Prior to making a power supply selection it is highly recommended that the HP Power Advisor is run to determine the right size power supply for your server configuration The HP Power Advisor is located at www hp com go hp...

Страница 9: ...pply Kits NOTE This Power Supply supports Gen8 servers HP 750W Common Slot Platinum Plus Hot Plug Power Supply Kit 656363 B21 HP 1200W Common Slot Platinum Plus Hot Plug Power Supply Kit 656364 B21 HP 1500W Common Slot Platinum Plus Hot Plug Power Supply Kit 684532 B21 HP Common Slot Platinum Power Supplies NOTE This Power Supply supports G6 and G7 servers HP 1200W Common Slot Platinum Hot Plug Po...

Страница 10: ...rds HP SL Advanced Power Manager Kit 538084 B21 HP SL Advanced Power Manager Distribution Module Kit 620002 B21 DC Power Cable Kits HP 1 3M 48V DC Power Cable Kit A5S97A HP 2 5M 48V DC Power Cable Kit NOTE These power cord options are for use with the HP 750W Common Slot 48VDC Hot Plug Power Supply Kit 636673 B21 A5S98A A5S98A HP T latch Double Ended WW 18AWG DC 2m Jumper Cord NOTE This power cord...

Страница 11: ...5000 Uninterruptible Power System UPS HP R5KVA 3U L630 High Voltage NA JP Uninterruptible Power System AF460A NOTE Please see the QuickSpecs for additional information http h18000 www1 hp com products quickspecs 14109_na 14109_na html R7000 Uninterruptible Power System UPS HP R7KVA 4U 50A High Voltage NA JP Uninterruptible Power System AF462A NOTE Please see the QuickSpecs for additional informati...

Страница 12: ... Mount Transformer H3X09A NOTE Please see the QuickSpecs for Technical Specifications and additional information http h18000 www1 hp com products quickspecs 14557_na 14557_na html NOTE Additional HP Power Distribution Units are available For a complete list of all HP PDUs and additional information please visit www hp com go rackandpower HP Remote Monitoring Power Distribution Units mPDU HP Remote...

Страница 13: ...22A HP 14 4kVA 40A Three Phase NA JP Intelligent Modular Power Distribution Unit AF533A HP 17 3kVA 48A Three Phase NA JP Core Intelligent Modular Power Distribution Unit AF523A HP 17 3kVA 24A 415V Three Phase L22 30 NA Core Intelligent Power Distribution Unit AF902A HP 17 3kVA 48A 208V Three Phase 12 Outlet Core NA JP Intelligent Power Distribution Unit AF535A HP 17 3kVA 24A 415V Three Phase 12 Ou...

Страница 14: ... Rackmount Keyboard IT Monitor AZ874A HP TFT7600 G2 KVM Console Rackmount Keyboard ES Monitor AZ875A HP TFT7600 G2 KVM Console Rackmount Keyboard DK Monitor AZ876A HP TFT7600 G2 KVM Console Rackmount Keyboard NO Monitor AZ877A HP TFT7600 G2 KVM Console Rackmount Keyboard SE FI Monitor AZ878A HP TFT7600 G2 KVM Console Rackmount Keyboard CH Monitor AZ879A HP TFT7600 G2 KVM Console Rackmount Keyboard...

Страница 15: ...hore local language Advanced Solution Center ASC end to end case ownership from a Technical Solution Specialists and Technical Account Manager who remotely delivers firmware software revision management proactive scans and incident trend reports Recommended for customers running a virtualized infrastructure and or customers who desire an enhanced call support experience HP 3 year Next business day...

Страница 16: ...TE For more information customer resellers can contact http www hp com services carepack QuickSpecs HP ProLiant s6500 Chassis Additional Options DA 14188 North America Version 14 December 13 2013 Page 16 ...

Страница 17: ...ted by the type and number of options installed System performance may be reduced if operating with a fan fault or above 86 F 30 C Non operating 22 to 140 F 30 to 60 C Maximum rate of change is 36 F hr 20 C hr Relative Humidity non condensing Operating 10 to 90 relative humidity Rh 82 4 F 28 C maximum wet bulb temperature non condensing Non operating 5 to 95 relative humidity Rh 101 7 F 38 7 C max...

Страница 18: ...rs to provide treatment information for each product type for use by treatment facilities This information product disassembly instructions is posted on the Hewlett Packard web site at http www hp com go green These instructions may be used by recyclers and other WEEE treatment facilities as well as HP OEM customers who integrate and re sell HP equipment Copyright 2013 Hewlett Packard Development ...

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