Troubleshooting 101
•
Check any interlock or interconnect LEDs that may indicate a component is not connected properly.
•
If problems continue to occur, remove and reinstall each device, checking the connectors and sockets
for bent pins or other damage.
Service notifications
To view the latest service notifications, refer to the HP website (
http://www.hp.com/go/bizsupport
).
Select the appropriate server model, and then click the
Troubleshoot a Problem
link on the product page.
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page
101
)," and follow the appropriate diagnostic path. If the other
flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page
102
)." The General diagnosis flowchart is a generic troubleshooting process to be
used when the problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
•
Start diagnosis flowchart (on page
101
)
•
General diagnosis flowchart (on page
102
)
•
Server power-on problems flowchart (on page
104
)
•
POST problems flowchart (on page
107
)
•
OS boot problems flowchart (on page
108
)
•
Server fault indications flowchart (on page
110
)
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item Refer
to
1
"General diagnosis flowchart (on page
102
)"
2
"Power-on problems flowchart ("
Server power-on problems flowchart
" on
page
104
)"
3
"POST problems flowchart (on page
107
)"
4
"OS boot problems flowchart (on page
108
)"
5
"Server fault indications flowchart (on page
110
)"
Содержание Proliant DL580
Страница 1: ...HP ProLiant DL580 Generation 4 Server User Guide Part Number 407334 002 April 2007 Second Edition ...
Страница 23: ...Server component identification 23 Hot plug fan LEDs Status Green Operating normally Amber Failed Off No power ...
Страница 50: ...Hardware options installation 50 7 Install the cache module onto the controller ...
Страница 85: ...Server cabling 85 Front panel video connector cabling ...
Страница 106: ...Troubleshooting 106 ...
Страница 130: ...Technical support 130 ...
Страница 131: ...Technical support 131 ...
