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Contents

2-20

Removing a drive blank ....................................................................................................................2-30

2-21

Removing a hot-plug SCSI hard drive ..............................................................................................2-32

2-22

Removing a power supply blank .......................................................................................................2-33

2-23

Removing a hot-plug power supply ..................................................................................................2-34

2-24

PCI-X slot locations ..........................................................................................................................2-36

2-25

PCI-X Hot Plug button ......................................................................................................................2-37

2-26

Pressing the PCI-X retaining clip ......................................................................................................2-37

2-27

Removing a PCI-X Hot Plug expansion board..................................................................................2-38

2-28

Removing a hot-plug fan ...................................................................................................................2-40

2-29

Removing a drive from a slimline drive bay .....................................................................................2-42

2-30

Removing the exterior and interior chassis screws ...........................................................................2-43

2-31

Disengaging the locking tabs and removing the front bezel .............................................................2-44

2-32

Removing the power button/LED assembly......................................................................................2-45

2-33

Removing the processor air baffle.....................................................................................................2-46

2-34

Opening the processor retaining bracket ...........................................................................................2-47

2-35

Removing a PPM...............................................................................................................................2-48

2-36

Opening the processor retaining bracket ...........................................................................................2-49

2-37

Removing the processor/heatsink assembly ......................................................................................2-50

2-38

Pressing the PCI-X retaining clip ......................................................................................................2-51

2-39

Removing an expansion board from a non-hot-plug slot ..................................................................2-52

2-40

Removing the expansion board basket ..............................................................................................2-53

2-41

Removing the PCI-X Hot Plug board................................................................................................2-54

2-42

Disconnecting SCSI cables from the backplane and expansion boards ............................................2-55

2-43

Removing the front fan cage .............................................................................................................2-56

2-44 Removing

the

pass-through board.....................................................................................................2-57

2-45

Removing the removable media board..............................................................................................2-58

2-46 Removing

the

rear fan cage...............................................................................................................2-59

2-47

Removing the BBWC enabler and 5i Plus Memory Module ............................................................2-61

2-48 Removing

the

SCSI backplane..........................................................................................................2-62

2-49

Locating the battery on the system board..........................................................................................2-63

2-50

Removing the battery from the system board....................................................................................2-64

2-51

Unscrewing the thumbscrews and sliding the system board .............................................................2-66

2-52

Removing the system board from the chassis ...................................................................................2-67

2-53

Cutting the cable tie-wraps................................................................................................................2-69

2-54 Removing

the cable clips...................................................................................................................2-69

2-55

Removing the power supply connectors............................................................................................2-70

2-56

Removing the AC filters....................................................................................................................2-70

4-1 Rear

panel components .......................................................................................................................4-2

4-2

System board connectors.....................................................................................................................4-3

4-3

SCSI backplane board connectors .......................................................................................................4-4

4-4

Memory board connectors and DIMM banks......................................................................................4-5

4-5

Front panel LEDs ................................................................................................................................4-7

4-6

QuickFind Diagnostic Display LEDs ..................................................................................................4-8

4-7 Interlock

LEDs ....................................................................................................................................4-9

4-8

Hot-plug SCSI hard drive LEDs........................................................................................................4-10

4-9 Hot-plug

fan

LED..............................................................................................................................4-12

4-10

Hot-plug power supply LEDs............................................................................................................4-13

4-11

External PCI-X Hot Plug LEDs ........................................................................................................4-14

4-12 Network

Interface Controller LEDs ..................................................................................................4-15

HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide

Содержание ProLiant DL580 G2

Страница 1: ...HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide January 2004 Fifth Edition Part Number 230828 005 ...

Страница 2: ... shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Intel Pentium and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries UNIX is a registered trademark of The Open Group Linux is a U S registered trad...

Страница 3: ...rnings and Cautions 2 2 Server Warnings and Cautions 2 3 Preparation Procedures 2 4 Locating and Removing the Torx T 15 Tool 2 5 Extending the Server from the Rack 2 6 Opening and Removing the Rear Access Panel 2 8 Removing the Front Access Panel 2 10 Replacing the Access Panels 2 11 Powering Down the Server 2 13 Removing the Server from the Rack 2 13 Memory 2 15 Memory Replacement Guidelines 2 15...

Страница 4: ...oard Basket 2 53 PCI X Hot Plug Board 2 54 SCSI Cables 2 55 Front Fan Cage 2 56 Pass Through Board 2 57 Diagnostics Display Board and Lightpipe 2 58 Rear Fan Cage 2 59 Battery Backed Write Cache Assembly 2 60 SCSI Backplane 2 62 System Battery 2 63 System Board 2 65 AC Filter Cable Assembly 2 68 Re entering the Server Serial Number 2 71 Chapter 3 Diagnostic Tools Chapter 4 Connectors LEDs and Swit...

Страница 5: ...ew 1 2 1 2 System components exploded view 1 4 2 1 Locating and removing the Torx T 15 tool 2 5 2 2 Loosening the front panel thumbscrews 2 6 2 3 Extending the server from the rack 2 6 2 4 Returning the server back into the rack 2 7 2 5 Unlocking and sliding the rear access panel open 2 8 2 6 Opening the rear access panel 2 9 2 7 Removing the rear access panel 2 9 2 8 Removing the front access pan...

Страница 6: ...4 2 42 Disconnecting SCSI cables from the backplane and expansion boards 2 55 2 43 Removing the front fan cage 2 56 2 44 Removing the pass through board 2 57 2 45 Removing the removable media board 2 58 2 46 Removing the rear fan cage 2 59 2 47 Removing the BBWC enabler and 5i Plus Memory Module 2 61 2 48 Removing the SCSI backplane 2 62 2 49 Locating the battery on the system board 2 63 2 50 Remo...

Страница 7: ...neration 2 PCI X Expansion Slots and Buses 2 36 2 10 Recommended PCI X Expansion Slot Population Order 2 39 3 1 Diagnostic Tools 3 2 4 1 Rear Panel Components 4 2 4 2 System Board Connectors 4 3 4 3 SCSI Backplane Board Connectors 4 4 4 4 Memory Board Connectors and DIMM Banks 4 5 4 5 Front Panel LEDs 4 7 4 6 QuickFind Diagnostic Display LEDs 4 8 4 7 Interlock LEDs 4 9 4 8 Hot Plug SCSI Hard Drive...

Страница 8: ...External Health LED Green 5 6 5 5 Is the Internal Health LED Green 5 7 5 6 Is the Monitor Displaying Information 5 8 5 7 Problems After Initial Boot 5 9 5 8 Troubleshooting Resources 5 12 6 1 System Unit Specifications 6 1 viii HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 9: ...emblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard WARNING To reduce the risk of personal injury from electric shock and hazardous energy levels do not exceed the level of repairs specified in these procedures Because of the complexity of the individual boards and subassemblies do not...

Страница 10: ...isories and bulletins QuickFind information services Insight Manager software HP Servers Troubleshooting Guide Integrated Management Log The server includes an integrated nonvolatile management log that contains fault and management information The contents of the Integrated Management Log IML can be viewed with Insight Manager Telephone Numbers For the name of the nearest HP authorized reseller I...

Страница 11: ...des the illustrated parts breakdown and spare parts lists for the HP ProLiant DL580 Generation 2 server Refer to Tables 1 1 1 2 and 1 3 for the names of referenced spare parts HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 1 1 ...

Страница 12: ...Illustrated Parts Catalog Mechanical Components Exploded View Figure 1 1 Mechanical components exploded view 1 2 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 13: ...Part Number 1 Access panels a Rear b Front 240241 001 2 Front bezel 243669 001 3 SCSI hard drive blank 122759 001 4 Power supply blank 267133 001 5 Power supply 800 W hot plug 192201 001 6 Cable management arm 295792 001 7 Power cord retainer kit 313825 001 Not shown HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 1 3 ...

Страница 14: ...Illustrated Parts Catalog System Components Exploded View Figure 1 2 System components exploded view 1 4 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 15: ...1 10 System board 231125 001 11 Processors a Processor Xeon MP 1 4 GHz 512 KB L3 b Processor Xeon MP 1 6 GHz 1 MB L3 c Processor Xeon MP 1 5 GHz 1 MB L3 d Processor Xeon MP 1 9 GHz 1 MB L3 e Processor Xeon MP 2 0 GHz 2 MB L3 f Processor Xeon MP 2 0 GHz 1 MB L3 g Processor Xeon MP 2 5 GHz 1 MB L3 h Processor Xeon MP 2 8 GHz 2 MB L3 i Processor Xeon MP 2 2 GHz 2 MB L3 j Processor Xeon MP 2 7 GHz 2 M...

Страница 16: ...e mounting kit 4U 286221 001 26b Cable Kit Signal 243670 001 Options 27 Battery Backed Write Cache Module 4 8 V 260740 001 28 18 2 GB SCSI hard drive hot plug 10 K RPM 152190 001 28a 18 2 GB SCSI hard drive universal hot plug 15 K RPM 189395 001 28b 18 2 GB SCSI hard drive U320 hot plug 15K 289240 001 28c 36 4 GB SCSI hard drive hot plug 10 K RPM 177986 001 28d 36 4 GB WUS 1 inch hot plug 15 K RPM...

Страница 17: ...ance and Service Guide 1 7 Table 1 2 System Components Spare Parts List continued Item Description Spare Part Number Memory 32 256 MB DIMM DDR SDRAM 249674 001 33 512 MB DIMM DDR SDRAM 249675 001 34 1 GB DIMM DDR SDRAM 249676 001 35 2 GB DIMM DDR SDRAM 265791 001 Not shown ...

Страница 18: ...micro circuitry Proper packaging and grounding techniques are necessary precautions to prevent damage To prevent electrostatic damage Transport products in static safe containers such as conductive tubes bags or boxes Keep electrostatic sensitive parts in their containers until they arrive at static free stations Cover workstations with approved static dissipating material Use a wrist strap connec...

Страница 19: ...sk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle Rack Warnings and Cautions WARNING To reduce the risk of personal injury or damage to the equipment adequately stabilize the rack before extending a component outside the rack Extend only one component at a time A rack may become unstable if more than one component is ex...

Страница 20: ...d be performed by individuals who are knowledgeable about the procedures precautions and hazards associated with equipment containing hazardous energy levels WARNING Do not use conductive tools that could bridge live parts Remove all watches rings or loose jewelry when working in hot plug areas of an energized server WARNING Do not replace non hot plug components while power is applied to the prod...

Страница 21: ...ts Access internal components If you need to access internal components for removal or replacement you can remove the front and rear access panels without removing the server from the rack Power down the server If you must perform a non hot plug replacement procedure power down the server Remove the server from the rack If the rack environment cabling configuration or the server location in the ra...

Страница 22: ...have been installed for shipping or security reasons A Torx T 15 tool ships with the server for the removal of these screws To locate and remove the Torx T 15 tool 1 Locate the Torx T 15 tool on the back of the server It is next to PCI X slot 6 2 Slide the tool out of the retaining clips Figure 2 1 Locating and removing the Torx T 15 tool HP ProLiant DL580 Generation 2 Server Maintenance and Servi...

Страница 23: ...nd the server from the rack 1 Loosen the thumbscrews that secure the server to the front of the rack Figure 2 2 Loosening the front panel thumbscrews 2 Extend the server on the rack rails until the server rail release latches engage Figure 2 3 Extending the server from the rack 2 6 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 24: ...liding rails could pinch your fingertips 3 To return the server to the rack reach around the front of the server to press the rail release levers at the front of both server rails and continue to slide the server into the rack Figure 2 4 Returning the server back into the rack HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2 7 ...

Страница 25: ... However portions of the power supply and some internal circuitry remain active until the AC power cord is removed WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching CAUTION Electrostatic discharge can damage electronic components Properly ground yourself before beginning any installation procedure To open the rear access pa...

Страница 26: ...bout 2 54 cm 1 in IMPORTANT The guide marks on the rear access panel and the server must line up before proceeding to the next step Figure 2 6 Opening the rear access panel 6 Align the guide marks on the rear access panel and the chassis and lift the rear access panel from the server Figure 2 7 Removing the rear access panel HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2 9 ...

Страница 27: ...e the rear access panel Refer to Opening and Removing the Rear Access Panel in this chapter 3 Remove the front access panel a Press the release button located on the inside rear of the front access panel 1 b Slide the front access panel toward the rear of the server 2 c Remove the access panel 3 Figure 2 8 Removing the front access panel 2 10 HP ProLiant DL580 Generation 2 Server Maintenance and S...

Страница 28: ...server and line up the guide marks on the front access panel with the corresponding server guide marks 2 With even pressure push the front access panel down and slide it toward the front of the server into the fitted slots Figure 2 9 Replacing the front access panel HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2 11 ...

Страница 29: ...cess panel toward the back of the server until it stops Figure 2 10 Lining up the guide marks 5 With even pressure push the rear access panel down and slide it toward the front of the server until it seats Figure 2 11 Installing the rear access panel 6 Use the Torx T 15 tool to turn the locking screw clockwise to lock the latch 2 12 HP ProLiant DL580 Generation 2 Server Maintenance and Service Gui...

Страница 30: ...WARNING The server is very heavy up to 44 5 kg 98 lb To reduce the risk of personal injury or damage to the equipment Remove all hot plug power supplies to reduce the weight of the server before lifting it Observe local occupational health and safety requirements and guidelines for material handling Get help to lift and maneuver the server To remove the server from the rack 1 Power down the server...

Страница 31: ...e rails and slide the server off the rack rails Figure 2 12 Removing the server from the rack 6 Place the server on a sturdy level surface Reverse steps 1 through 4 to install the server into the rack 2 14 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 32: ...emory You can only perform a hot plug replacement procedure When the server is configured for hot plug mirrored memory enabling you to replace failed or degraded DIMMs without powering down the server When the server is configured for Hot Add functionality enabling you to upgrade the amount of memory without powering down the server For more information about requirements and procedures for using ...

Страница 33: ...energy be sure the door remains locked during normal operation or install the server in a controlled access location WARNING To reduce the risk of personal injury from hazardous energy or damage to the equipment when working on energized servers Remove all watches rings and any other loose fitting jewelry Avoid the use of conductive tools inside the server that could bridge live parts Memory Board...

Страница 34: ...arts of the Memory Board Item Description 1 DIMM slot 1 bank A populated 2 DIMM slot 2 bank A populated 3 DIMM slot 3 bank A populated 4 DIMM slot 4 bank A populated 5 DIMM slot 5 bank B 6 DIMM slot 6 bank B 7 DIMM slot 7 bank B 8 DIMM slot 8 bank B 9 LEDs 10 Locking switch 11 Release latches 12 Ejector levers HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2 17 ...

Страница 35: ...or Status Off Memory board is offline Green Memory board is online Flashing green Memory board is busy 6 Memory Status Amber Memory error has occurred on this memory board 7 Ready to Hot Plug Off Do not remove memory board Advanced ECC memory does not support hot removal of boards Off DIMM is not installed Green DIMM is installed Amber Memory error has occurred on this DIMM 1 4 and 10 13 DIMMs 1 8...

Страница 36: ...d over to the online spare bank 7 Ready to Hot Plug Off Do not remove memory board Online spare memory does not support hot plug capability Off Bank is not configured as an online spare bank Green Bank is configured as an online spare bank 5 Online Spare text Flashing green Failure has occurred and online spare bank is active Off DIMM is not installed Green DIMM is installed Amber Memory error has...

Страница 37: ... is functioning properly 9 Mirroring Status Amber Memory error has occurred and system has failed over to the mirrored bank s 7 Ready to Hot Plug Off Do not remove memory board Single board mirrored memory does not support hot plug capability Off DIMM is not installed Green DIMM is installed Amber Memory error has occurred on this DIMM 1 4 and 10 13 DIMMs 1 8 status Flashing amber Configuration er...

Страница 38: ... memory board 7 Ready to Hot Plug Green Memory board can be hot plugged Off DIMM is not installed Green DIMM is installed Amber Memory error has occurred on this DIMM 1 4 and 10 3 DIMMs 1 8 status Flashing amber Configuration error has occurred All LEDs Flashing amber CAUTION Memory board is in use relock it immediately Table 2 7 Memory Board Icons Description Status Lock Memory board is locked an...

Страница 39: ...ver before installing additional DIMMs Follow all DIMM configuration requirements carefully If the DIMMs are not configured properly you receive an error message during POST Additional Requirements for Online Spare Memory Technology In addition to the DIMM configuration requirements for advanced ECC memory observe the following DIMM configuration requirements when installing DIMMs for online spare...

Страница 40: ...observe the following DIMM configuration requirements when installing DIMMs for hot plug mirrored memory Two memory boards must be installed Both memory boards must be configured identically Corresponding banks for instance bank A on the memory board in slot 1 and bank A on the memory board in slot 2 must be populated with DIMMs of the same size and type Observe the following DIMM configuration re...

Страница 41: ...f before proceeding Make note of which DIMM status LED remains illuminated amber indicating the DIMM you need to replace CAUTION Do not attempt to unlock the memory board in an operational server when the Ready to Hot Plug LED is not green This will generate an audible alarm and cause the memory board LEDs to flash amber Proceeding to remove the memory board after the audible and visible alarms ca...

Страница 42: ...y board Refer to Rem oving a Memory Board in this ch apter 2 Place the memory board on a level nonconductive surface 3 Open the DIMM slot latches 1 4 Remove the DIMM from the DIMM slot 2 Figure 2 17 Removing a DIMM HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2 25 ...

Страница 43: ...om edge of the DIMM with the tab in the DIMM slot IMPORTANT The bottom edge of the DIMM is keyed to fit into the DIMM slot only one way 2 Press the DIMM firmly into the slot 1 3 Push the latches into place 2 Figure 2 18 Installing a DIMM 2 26 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 44: ...except the memory status LED which flashes green while data is copied from one memory board to the other This process may take up to a minute to complete When the copying process is complete the other LEDs will re illuminate as described in Table 2 11 CAUTION Do not remove the memory board while the memory status LED is flashing When the memory status LED is flashing the memory board is transferri...

Страница 45: ...Off Green Green Online Spare text Off Green Off Off Ready to Hot Plug Off Off Off Green If two memory boards are installed the online spare text is only illuminated for the memory board in slot 1 7 Close the rear access panel 8 Reinstall the server in the rack Configuring the Memory Configuring the servers memory system of the server requires configuring both hardware and software To configure the...

Страница 46: ...ed Options d Change POST Speed Up to disable to test the replaced memory e Press any key to return to the RBSU main menu f Select System Options g Select Advanced Memory Protection h Select the desired memory mode i Press the Esc key twice to go back to the main RBSU menu j Press the F10 key to exit RBSU The server reboots and tests all memory in the system k Once the memory has been tested re ena...

Страница 47: ...lies must have two power supplies installed for it to be hot plug capable PCI and PCI X Hot Plug expansion boards in hot plug slots Hot plug fans Hot plug mirrored memory boards refer to Memory in this chapt er Hard Drive Blanks To remove a hard drive blank 1 Push the sliding release button to unlock the blank 1 2 Pull the drive blank out of the drive cage 2 Figure 2 20 Removing a drive blank NOTE...

Страница 48: ...replaced drive is being rebuilt from the data stored on the other drives NOTE An online spare drive does not activate and start rebuilding after a predictive failure alert because the degraded drive is still online The online spare activates only after a drive in the array has failed Do not replace multiple degraded drives at the same time since the fault tolerance can be compromised When a drive ...

Страница 49: ...drive at a time The controller relies on other drives to reconstruct data on the replaced drive Drive reconstruction is active when the drive online LED is flashing green 1 Press the release button to unlock the ejector lever on the hard drive 1 2 Open the ejector lever to release the drive 2 3 Slide the drive out of the cage 3 Figure 2 21 Removing a hot plug SCSI hard drive IMPORTANT Always popul...

Страница 50: ...he power supply blanks 1 2 Pull on the lever to release the blank 2 3 Remove the power supply blank from the server 3 Figure 2 22 Removing a power supply blank NOTE Keep the power supply blank for future use Reverse steps 1 through 3 to replace a power supply blank HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2 33 ...

Страница 51: ... server are keyed to be sure that only 800 W hot plug power supplies can be installed in the server The handles on 800 W power supplies are black to distinguish them from other power supplies To remove a hot plug power supply 1 Remove any shipping screws from the bottom of the server if installed 2 Press the lever release button on the handle of the power supply 1 3 Pull on the lever to release th...

Страница 52: ...t Plug button or the software application to turn off power to the slot Use either the PCI X Hot Plug button on the server or the PCI X Hot Plug Utility of the operation system to control the PCI X Hot Plug slots The PCI X Hot Plug button and the PCI X Hot Plug Utility enable you to power up or power down a PCI X Hot Plug expansion slot The PCI X Hot Plug button enables direct access at each hot p...

Страница 53: ... Bus 1 Slot 1 non hot plug 2 Slot 2 non hot plug Shared bus 10 3 Slot 3 hot plug 4 Slot 4 hot plug Shared bus 6 5 Slot 5 hot plug 6 Slot 6 hot plug Shared bus 2 To remove an expansion board from a PCI X Hot Plug slot 1 Extend the server from the rack Refer to Extending the Server from the Rack i n this chapter 2 Open the rear access panel Refer to Op ening and Removing the Rear Access Panel in thi...

Страница 54: ...g slot status CAUTION To prevent data loss do not open an expansion slot latch when the power LED for the slot is on Figure 2 25 PCI X Hot Plug button 4 When the power LED for the slot is off disconnect any cables connected to the selected expansion board 5 Press the PCI X retaining clip until it locks in the open position releasing one side of the board Figure 2 26 Pressing the PCI X retaining cl...

Страница 55: ... expansion board 2 8 Lift the expansion board release handle to disengage the board from the slot 3 9 Remove the board from the slot 4 Reverse steps 1 through 9 to replace the expansion board Figure 2 27 Removing a PCI X Hot Plug expansion board 2 38 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 56: ... population order based on the previous recommendations NOTE HP recommends that the optional Remote Insight Lights Out Edition II RILOE II board be populated in slot 1 due to internal cabling requirements NOTE The slot population order that follows is a recommendation only any PCI or PCI X expansion board may reside in any slot Table 2 10 Recommended PCI X Expansion Slot Population Order Slot Numb...

Страница 57: ...the Rear Access Panel in this chapter 3 Identify the failed fan by locating the fan with the amber LED 4 Pull the tabs on the top of the fan 1 5 Remove the fan from the server 2 Figure 2 28 Removing a hot plug fan CAUTION Do not operate the server for extended periods without the access panel installed Operating the server without the access panel results in improper airflow that can lead to therm...

Страница 58: ... Processors Non hot plug PCI X expansion boards PCI X expansion board basket PCI X Hot Plug Expansion board SCSI cables Front fan cage Pass through board Removable media board Rear fan cage Battery backed write cache assembly SCSI backplane System battery System board AC filter cable assembly WARNING To reduce the risk of personal injury or damage to the equipment the installation of options other...

Страница 59: ...of the slimline drive bay 2 Figure 2 29 Removing a drive from a slimline drive bay To replace a slimline drive slide the drive into the slot until it engages the connector IMPORTANT For the diskette drive to be bootable it must be installed in the top slimline drive bay For the CD ROM or DVD ROM drive to be bootable it must be installed in the bottom slimline drive bay 2 42 HP ProLiant DL580 Gener...

Страница 60: ...ar Access Panel in this chapter 4 Remove the front access panel Refer to Re moving the Front Access Panel in this chapter 5 Remove the light pipe plastic assembly by pressing in the hooks at the panel and rear 6 Using the T 15 Torx tool remove the six screws on the exterior of the chassis 1 and the two screws on the interior of the chassis next to the slimline drive bays 2 Figure 2 30 Removing the...

Страница 61: ...e locking tabs on the bezel from underneath the chassis 1 8 Remove the front bezel 2 Figure 2 31 Disengaging the locking tabs and removing the front bezel Repeat steps 1 through 8 to replace the front bezel 2 44 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 62: ...e rear access panel Refer to Opening and Removing the Rear Access Panel in this chapter 4 Remove the front access panel Refer to Re moving the Front Access Panel in this chapter 5 Unplug the cable from the removable media board 1 6 Push on the locking tab until the opposite side comes out 2 Figure 2 32 Removing the power button LED assembly Reverse steps 1 through 6 to replace the power button LED...

Страница 63: ... 3 Open the rear access panel Refer to Op ening and Removing the Rear Access Panel in this chapter 4 Remove memory board 1 Refer to Rem oving a Memory Board in this chapter 5 Squeeze both ends of the baffle to release the tabs 1 6 Lift the processor air baffle from the chassis 2 Figure 2 33 Removing the processor air baffle Reverse steps 1 through 6 to replace the processor air baffle 2 46 HP ProL...

Страница 64: ...d the server from the rack Refer to Extending the Rack from the Server in this chapter 3 Open the rear access panel Refer to Op ening and Removing the Rear Access Panel in this chapter 4 Remove the memory board from slot 1 Refer to Removing a Memory Board in this chapter 5 Remove the processor air baffle Refer to Processor A ir Baffle in t his chapter 6 Loosen the thumbscrew on the processor retai...

Страница 65: ... up from its slot Figure 2 35 Removing a PPM Reverse steps 1 through 8 to replace a PPM IMPORTANT When installing a PPM be sure the key slot in the PPM is aligned with the key in the slot 2 48 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 66: ...ss panel Refer to Op ening and Removing the Rear Access Panel in this chapter 4 Remove the processor air baffle Refer to Processor A ir Baffle in t his chapter 5 Loosen the thumbscrew on the processor retaining bracket 1 6 Open the processor retaining bracket 2 Figure 2 36 Opening the processor retaining bracket 7 Remove the PPM Refer to Processor Po wer Modules PPMs in this chapter HP ProLiant DL...

Страница 67: ...esigned to fit one way into the socket Align the three holes in the base of the heatsink with the three positioning pins in the retaining bracket to properly seat the processor IMPORTANT Mixing processor speeds and cache sizes is not supported CAUTION Before closing the processor retaining bracket be sure that the processor locking lever is closed Forcing the bracket shut may damage the processor ...

Страница 68: ... the rack Refer to Extending the Rack from the Server in this chapter 3 Open the rear access panel Refer to Op ening and Removing the Rear Access Panel in this chapter 4 Disconnect any cables connected to the expansion board 5 Press the PCI X retaining clip until it stays in the open position Figure 2 38 Pressing the PCI X retaining clip HP ProLiant DL580 Generation 2 Server Maintenance and Servic...

Страница 69: ... Swing the latch back to unlock the expansion board 2 8 Remove the board from the slot 3 Figure 2 39 Removing an expansion board from a non hot plug slot Reverse steps 1 through 8 to replace an expansion board 2 52 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 70: ...l PCI X Hot Plug expansion boards from the basket Refer to PCI and PCI X Hot Plug Expansion Boards in this chapter IMPORTANT If no expansion board is installed in PCI X slot 1 remove the expansion slot cover 6 Pull up on the two plastic rivets to disengage them from the front fan cage 1 7 Pull up on the side of the basket at the front of the server and tilt it up to a 45 angle 2 8 Slide the entire...

Страница 71: ... PCI and PCI X Hot Plug Expansion Boards in this chapter Figure 2 41 Removing the PCI X Hot Plug board 5 Unplug the cable at the PCI X hot plug board connector on the system board Refer to System Boar d in Chapter 4 6 Open the PCI X latch and remove the PCI X slot cover 7 From the back of the server at the top of the PCI X slot press upward and then forward with your finger to release the PCI X la...

Страница 72: ...Op ening and Removing the Rear Access Panel in this chapter 4 Remove the front access panel Refer to Re moving the Front Access Panel in this chapter 5 Disconnect the SCSI cables from the SCSI backplane 1 6 Disconnect the SCSI cables from the PCI X expansion boards 2 Figure 2 42 Disconnecting SCSI cables from the backplane and expansion boards Reverse steps 1 through 6 to replace or install the SC...

Страница 73: ... this chapter 6 Remove the processor air baffle Refer to Processor A ir Baffle in t his chapter 7 Remove the memory boards Refer to R emoving a Memory Board in this ch apter 8 Remove the PCI X expansion boards Refer to No n Hot Plug PCI X Expansion Boards in this chapter 9 Remove the PCI X basket Refer to PCI X Expansion Board Basket in this ch apter 10 Remove the SCSI cables Refer to SC SI Cables...

Страница 74: ...he front access panel Refer to Re moving the Front Access Panel in this chapter 5 Remove the front fan cage Refer to Front Fan Cage in this chapter 6 Loosen the two thumbscrews that secure the pass through board to the removable media board and the side chassis wall 1 You may need to use a Torx T 15 screwdriver 7 Lift the pass through board straight up and out of the chassis 2 Figure 2 44 Removing...

Страница 75: ...his chapter 6 Remove the front fan cage Refer to Front Fan Cage in this chapter 7 Remove the pass through board Refer to Pass Through Board in this chapter 8 Eject all devices from the slimline drive bays Refer to Slimline Dr ives in this chapter 9 Unplug the Power Button LED cable Refer to Power Button LED Assembly in this chapter 10 Loosen the two thumbscrews holding the removable media board 1 ...

Страница 76: ...pter 4 Remove the hot plug fans in the rear fan cage Refer to Hot Plug Fans in this chapter 5 Remove the processor air baffle Refer to Processor A ir Baffle in t his chapter 6 Remove the memory boards Refer to R emoving a Memory Board in this ch apter 7 Loosen the two thumbscrews that secure the rear fan cage to the chassis 1 8 Remove the rear fan cage from the chassis 2 Figure 2 46 Removing the r...

Страница 77: ... Server in this chapter 3 Remove the rear access panel Refer to Opening and Removing the Rear Access Panel in this chapter 4 Remove the front access panel Refer to Re moving the Front Access Panel in this chapter 5 Remove the SCSI cables Refer to SC SI Cables in this chapter 6 Remove the PCI X expansion boards Refer to No n Hot Plug PCI X Expansion Boards in this chapter 7 Remove the PCI X expansi...

Страница 78: ...cting the BBWCE and the 5i Plus Memory Module 12 Disengage the BBWCE from the standoffs on the side of the chassis Remove the complete assembly from the server by pushing it from under the printed circuit board at the standoff 2 Figure 2 47 Removing the BBWC enabler and 5i Plus Memory Module Reverse steps 1 through 12 to replace the BBWC Enabler and 5i Plus Memory Module HP ProLiant DL580 Generati...

Страница 79: ... hard drives out of the drive cage label them so that they will be installed in the same slot 4 Remove the rear access panel Refer to Opening and Removing the Rear Access Panel in this chapter 5 Remove the front access panel Refer to Re moving the Front Access Panel in this chapter 6 Disconnect any SCSI cables from the SCSI backplane Refer to S CSI Cables i n this chapter 7 Loosen the thumbscrew 1...

Страница 80: ...attery packs and accumulators with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to either HP or an authorized service provider To remove the battery 1 Power down the server Refer to Power ing Down the Server in this chapter 2 Extend the server from the rack Refer to Extending the Rack from the Server in this chapter 3 O...

Страница 81: ...e battery from the system board Reverse steps 1 through 6 to replace the battery CAUTION Loss of BIOS settings occurs when the system battery is removed BIOS settings must be reconfigured whenever the battery is replaced Power up the server and run RBSU 2 64 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 82: ...quired HP recommends removing the server from the rack for best performance See R emoving the Server from the Rack in this chapter 5 Remove the rear access panel Refer to Opening and Removing the Rear Access Panel in this chapter 6 Remove the front access panel Refer to Re moving the Front Access Panel in this chapter 7 Remove the front fan cage Refer to Front Fan Cage in this chapter 8 Remove the...

Страница 83: ...CI X board cable 2 14 Slide the system board toward the front of the unit 3 Figure 2 51 Unscrewing the thumbscrews and sliding the system board IMPORTANT When handling the system board place your hands only on the two handles 2 66 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 84: ... same slots 18 Check the SW4 SW7 and SW8 switch settings on the old board against the settings in chapter 4 to be sure that they are in the correct positions Figure 2 52 Removing the system board from the chassis Reverse steps 1 through 18 to replace the system board IMPORTANT The server serial number must be re entered through RBSU after replacing the system board Refer to the Re entering the Ser...

Страница 85: ...ns in the front and rear fan cages Refer to Hot Plug Fans in this chapter 9 Remove the processor air baffle Refer to Processor A ir Baffle in t his chapter 10 Remove all PPMs Refer to Processor Power Modules PPMs in this chapter 11 Remove all processors Refer to Proces sors in this chapter 12 Remove the memory boards Refer to R emoving a Memory Board in this ch apter 13 Remove the PCI X expansion ...

Страница 86: ...e to the chassis Figure 2 53 Cutting the cable tie wraps 23 Remove the seven cable clips a Lift to disengage the cable clip 1 b Slide the clip forward and lift it off the chassis 2 Figure 2 54 Removing the cable clips HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 2 69 ...

Страница 87: ... 3 Figure 2 55 Removing the power supply connectors 27 Use the Torx T 15 tool or a screwdriver to remove the four screws that secure the AC filter cable assembly to the rear chassis wall 1 28 Slide the assembly into the chassis and then lift the assembly out of the chassis 2 Figure 2 56 Removing the AC filters Reverse steps 1 through 28 to replace the AC filter cable assembly 2 70 HP ProLiant DL58...

Страница 88: ... Number The following warning is displayed WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should ONLY be used by qualified service personnel This value should always match the serial number sticker located on the chassis Press the Enter key to clear the warning 4 Enter the serial number and press the Enter...

Страница 89: ...r is an overview of software and firmware diagnostic tools that are available for configuring monitoring and managing the HP ProLiant DL580 Generation 2 servers HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 3 1 ...

Страница 90: ...ion of HP hardware If Diagnostics finds a hardware failure it isolates the replaceable part if possible Access Diagnostics when POST detects a system configuration error For a complete list of POST error messages refer to the HP Servers Troubleshooting Guide Diagnostics can be run from the SmartStart CD or downloaded by following the support link on the product website at www hp com Insight Manage...

Страница 91: ...ML utilities The IML requires HP operating system management drivers Refer to the SmartStart CD for instructions on installing the appropriate drivers ROM Based Setup Utility RBSU RBSU configures the hardware installed in or connected to the server Specifically it can Store configuration information in nonvolatile memory Manage memory installation processor upgrades network interface cards and mas...

Страница 92: ...ins the location and function of system connectors internal and external LEDs and system switches Connectors Use this section to identify system connectors for service procedures HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 4 1 ...

Страница 93: ...use connector 3 Video connector 4 USB connector 1 5 USB connector 2 6 Serial connector 7 Integrated Lights Out Network connector 8 Rear Unit Identification LED switch 9 Torx T 15 tool 10 PCI X Hot Plug slots 3 through 6 11 PCI X non hot plug slot 2 NIC with RJ 45 Ethernet connector 12 PCI X non hot plug slot 1 13 AC inlet primary 14 AC inlet secondary 4 2 HP ProLiant DL580 Generation 2 Server Main...

Страница 94: ...nector 5 Hot plug slot 5 17 Processor socket 3 29 Non Maskable Interrupt NMI switch 6 Hot plug slot 6 18 Processor socket 4 30 Configuration maintenance switch SW4 7 Memory board slot 2 19 PPM slot 4 31 System ID switch SW7 8 Integrated Lights out diagnostic LEDs 20 Battery backed write cache enabler optional 32 Integrated Lights Out override switch SW8 9 Memory board slot 1 21 5i Plus Memory Modu...

Страница 95: ...e Board Figure 4 3 SCSI backplane board connectors Table 4 3 SCSI Backplane Board Connectors Item Description 1 SCSI channel B 2 SCSI simplex duplex switch 3 SCSI channel A 4 4 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 96: ...ctors and DIMM banks Table 4 4 Memory Board Connectors and DIMM Banks Item Description 1 DIMM slot 1 bank A populated 2 DIMM slot 2 bank A populated 3 DIMM slot 3 bank A populated 4 DIMM slot 4 bank A populated 5 DIMM slot 5 bank B 6 DIMM slot 6 bank B 7 DIMM slot 7 bank B 8 DIMM slot 8 bank B HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 4 5 ...

Страница 97: ...re components This section discusses the types and locations of the following LEDs Front panel QuickFind Diagnostic display Hot plug SCSI hard drive Hot plug fans Hot plug power supplies PCI X hot plug Memory board Processors and PPMs Internal Diagnostic Display Interlock Status 4 6 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 98: ...nit ID Blue Activated Blue flashing System being managed remotely Off Deactivated 2 Internal health Green Normal Red System critical Amber System degraded Off System off 3 External health Green Normal Red Critical power supply failure Amber Redundant power supply failure Off System off 4 Power Green On Amber Off auxiliary power only Off Power cord not attached to the server or power supply failure...

Страница 99: ...erver simply by referring to the top of the system Figure 4 6 and Table 4 6 identify the location and status of each of the LEDs Figure 4 6 QuickFind Diagnostic Display LEDs Table 4 6 QuickFind Diagnostic Display LEDs Item Description Status 1 Hot plug fans 2 Processors 3 PPMs 4 Memory 5 Non hot plug PCI X 6 Hot plug PCI X 7 Interlock 8 Therm trip Amber failure detected Off Normal 4 8 HP ProLiant ...

Страница 100: ... not equipped with chassis door or access panel interlocks Figure 4 7 Interlock LEDs Table 4 7 Interlock LEDs Item Name Status Description Amber PCI Hot Plug PCA cable or PCI X Hot Plug board not installed properly 1 HPPCI Off Normal Amber SCSI backplane not seated properly 2 SCSI Off Normal Amber No memory boards detected memory boards not installed properly 3 Mem Off Normal Amber Processor Power...

Страница 101: ...ior may vary depending on the status of other drives in the array Figure 4 8 and Table 4 8 identify the location and status of each of the LEDs Figure 4 8 Hot plug SCSI hard drive LEDs Table 4 8 Hot Plug SCSI Hard Drive LEDs Item Description Status 1 Drive activity On Drive activity Off No drive activity 2 Online status Flashing Online activity Off No online activity 3 Fault status Flashing Fault ...

Страница 102: ...ve Off Off Off OK to replace the drive online if a predictive failure alert is received and the drive is attached to an array controller The drive is not configured as part of an array Or If this drive is part of an array then a powered on controller is not accessing the drive Or The drive is configured as an online spare Off Off On OK to replace the drive online The drive has failed and has been ...

Страница 103: ...the chassis The hot plug fan LED indicates the status of each fan Check the status of the fans by noting the color of the LED at the fan location Figure 4 9 identifies the location of the LED Figure 4 9 Hot plug fan LED The hot plug fan LED indicates the following conditions Off Power is not applied to the fan Green Power is applied to the fan and the fan is functional Amber Fan failure 4 12 HP Pr...

Страница 104: ...tus of each of the LEDs Figure 4 10 Hot plug power supply LEDs Table 4 10 Hot Plug Power Supply LEDs 1 Power LED Status Green 2 Fault LED Status Amber Description Off Off No AC power Off On No AC power to power supply or power supply failure Blinking Off Standby mode On Off Normal operations On Blinking Current limit exceeded HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 4 13...

Страница 105: ...rear of the server or by opening the rear access panel Figures 4 11 and 4 12 and Tables 4 11 and 4 12 identify the location and status of each of the LEDs Figure 4 11 External PCI X Hot Plug LEDs Table 4 11 External PCI X Hot Plug LEDs Item Description 1 Power LED green 2 Fault LED amber 4 14 HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide ...

Страница 106: ...b s link possible link at different speed 3 100 Mb s LED On Good 100 Mb s fast Ethernet link Off No 100 Mb s link possible link at different speed 4 10 Mb s LED On Good 10 Mb s fast Ethernet link Off No 10 Mb s link possible link at different speed 5 Activity LED Blinking Brief bursts of data detected on the port On Streams of data detected on the port Off No data detected on the port HP ProLiant ...

Страница 107: ...Green Power is applied to the slot Do not open Blinking green Power to slot is being turned off or on This process may take several minutes Do not open the slot release lever until the green LED is completely off Do not open Off You may replace or remove a board in this slot only 3 PCI Hot Plug button port Note If the any of the LEDs indicates an error refer to the HP ProLiant DL580 Generation 2 S...

Страница 108: ...battery module Amber Blinking Open in the circuit between the positive and negative terminals of the battery module Server is on and is in the first 30 seconds after power up Amber or green On Temporary lock out state data is lost due to cable being detached Server is off and is in data retention mode Amber Blinking every 15 seconds User data held in write cache is being backed up CAUTION After th...

Страница 109: ...8 status Flashing amber Configuration error has occurred Off Memory board is offline Green Memory board is online Flashing green Memory board is busy 6 Memory status Amber Memory error has occurred on this memory board 7 Ready to Hot Plug Off Do not remove memory board advanced ECC memory does not support hot removal of boards All LEDs Off Memory board is not seated properly or locking switch is n...

Страница 110: ... board is online Flashing green Memory board is busy 6 Memory status Amber Memory error has occurred on this memory board 7 Ready to Hot Plug Off Do not remove memory board online spare memory does not support hot plug capability Off Memory board is not configured for online spare memory Green Online spare memory is functioning properly 8 Online spare status Amber Memory error has occurred and sys...

Страница 111: ...ccurred on this memory board 7 Ready to Hot Plug Off Do not remove memory board single board mirrored memory does not support hot plug capability Off Memory board is not configured for mirrored memory Green Single board mirrored memory is functioning properly 9 Mirroring status Amber Memory error has occurred and system has failed over to the mirrored bank All LEDs Off Memory board is not seated p...

Страница 112: ... not remove memory board memory board is not configured for hot plug removal 7 Ready to Hot Plug Green OK to remove memory board system is configured for hot plug mirrored memory Off Memory board is not configured for mirrored memory Green Hot plug mirrored memory is functioning properly 9 Mirroring status Amber Memory error has occurred and system has failed over to the mirrored board All LEDs Of...

Страница 113: ...itches Item Switch 1 Switch 2 Description Port 84 OFF OFF For more information on Port 84 refer to the Port 84 diagnostic codes that occur during the boot process Reserved OFF ON N A iLO ON OFF For more information on iLO refer to the Integrated Lights Out User Guide 5i Plus ON ON For more information on 5i Plus refer to the Smart Array 5i Plus Controller User Guide 4 22 HP ProLiant DL580 Generati...

Страница 114: ...require that you reconfigure a system switch If the system configuration is incorrect the server may not work properly and you may receive error messages on the screen Setting and checking the system board switches is an important part of the overall troubleshooting process HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 4 23 ...

Страница 115: ...k mounted or tower configurations reserved Enables or disables the diskette boot option Enables or disables power on password protection Clears all configuration information from nonvolatile RAM Prevents system nonvolatile RAM from accepting configuration changes Prepares the server to accept ROMPaq disaster recovery operations Figure 4 17 System maintenance switch SW4 4 24 HP ProLiant DL580 Gener...

Страница 116: ...ot sequence Open off The diskette drive boot is controlled by the configuration Closed on The diskette drive boots regardless of the configuration 5 Off Password disable Enables or disables password protection Open off Power on password is enabled Closed on Power on password is disabled 6 Off Configuration validation Invalidates nonvolatile RAM NVRAM configuration information Open off NVRAM is val...

Страница 117: ...aster recovery mode IMPORTANT Before enabling ROMPaq disaster recovery mode refer to the HP Servers Troubleshooting Guide for complete instructions on disaster recovery System ID Switch SW7 Figure 4 18 and Table 4 21 identify the system ID switch location and settings Figure 4 18 System ID switch SW7 Table 4 21 System ID Switch SW7 Position Default Function Description Settings 1 through 3 Chassis...

Страница 118: ... flashed Figure 4 19 and Table 4 22 identify the iLO Spread Spectrum switch location and settings Figure 4 19 iLO Spread Spectrum switch SW8 Table 4 22 iLO Spread Spectrum Switch SW8 Position Default Function Description Settings 1 Off iLO security override The override allows the administrator full access to the iLO processor Open off Normal Closed on Override 2 Off Spread spectrum enabler Open o...

Страница 119: ...alysis Systems running supported Microsoft operating systems experience a blue screen trap when the operating system crashes When this happens Microsoft recommends that system administrators perform a NMI event by pressing a dump switch The NMI event allows a hung system to become responsive The ProLiant DL580 Generation 2 server is equipped with an NMI switch that when pushed performs a memory du...

Страница 120: ... service personnel Figure 4 21 illustrates where the rear UID switch is located Figure 4 21 Rear Unit Identification LED switch The rear unit identification LED switch 1 indicates the following conditions Blue The switch is activated Off The switch is deactivated HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 4 29 ...

Страница 121: ...ber 284685 003 is equipped with a jumper which is used to write protect the contents of the onboard serial EEPROM The board is shipped standard with the jumper in the Disable position If a firmware update is required the firmware update software may request that you move the jumper to the Enable position while the firmware is updated Figure 4 22 NC7770 PCI X Gigabit Server Adapter jumper settings ...

Страница 122: ... diagnostic tools error messages and preventative maintenance refer to the HP Servers Troubleshooting Guide included on the Documentation CD that ships with the server WARNING A risk of personal injury exists from hazardous energy levels The installation of options and the routine maintenance and service of this product shall be performed by individuals who are knowledgeable about the procedures p...

Страница 123: ...r 4 Connectors LEDs and Switches For more information about power refer to the Servers Troubleshooting Guide 4 Check the interlock LEDs on the hood label If any LEDs are amber reseat the component 5 If the system does not complete POST or start loading an operating system refer to the HP Servers Troubleshooting Guide for information on loose connections 6 If the server is rebooting repeatedly veri...

Страница 124: ... only to support HP storage and clustering options f PXE initialization g Option ROMs h SCSI devices 10 The operating system loads to complete the boot process If the server completes POST and attempts to load the operating system go to the Problems After Initial Boot section in this chapte r HP ProLiant DL580 Generation 2 Server Maintenance and Service Guide 5 3 ...

Страница 125: ...ailable to assist in diagnosis possible solutions and references to other sources of information Table 5 1 Diagnostic Steps Question Action Question 1 Is the system power LED off If no continue to question 2 If yes refer to Table 5 2 Question 2 Is the system power LED green If yes continue to question 3 If no refer to Table 5 3 Question 3 Is the external health LED green If yes continue to questio...

Страница 126: ...ectors LEDs and Switches for locations and states A broken connection exists between the front panel LED assembly and the removable media board Be sure that the power switch cable assembly is inserted properly to the removable media board Yes it is off The front panel LED assembly has failed Refer to the HP Servers Troubleshooting Guide for further options regarding power problems and general hard...

Страница 127: ...s refer to Chapter 4 Connectors LEDs and Switches For cabling configurations refer to the setup and installation guide Table 5 4 Is the External Health LED Green Answer Possible Reasons Possible Solutions No it is amber One power supply has failed therefore power supply redundancy is lost Be sure that each installed power supply is securely connected to an AC power source Locate the amber power su...

Страница 128: ...wer Possible Reasons Possible Solutions No it is red A processor has failed Processor 1 is not installed A processor is an unsupported type Processor voltage requirements are mismatched Processor does not have an associated PPM installed A PPM has failed A DIMM has experienced a multibit error DIMM pairs have mismatched DIMMs DIMMs are missing DIMMs are an unsupported type A required fan has faile...

Страница 129: ...n at the end of this table Refer to Chapter 4 for the correct switch setting Are there any audible indicators such as a series of beeps A series of beeps is the audible signal indicating the presence of a POST error message Refer to the Servers Troubleshooting Guide for a complete description of each beep sequence and the corresponding error messages If the system ROM and redundant ROM are corrupt...

Страница 130: ...the ProLiant Essentials Online Reference Information on the ProLiant Essentials Foundation Pack CD ROM drive is not properly seated Reseat CD ROM drive Insufficient memory is available A rare Insufficient Memory message may display the first time ProLiant Essentials is booted on certain unconfigured systems Cold boot the machine with the ProLiant Essentials Foundation Pack inserted in the CD ROM d...

Страница 131: ...ation provided with the hardware Refer to the setup and installation guide to identify correct SCSI bus cabling configuration for the unit Server cannot load operating system Problem is encountered with hardware added to a new configure to order system where available You must complete the factory installed operating system software installation before adding new hardware to the system Be sure you...

Страница 132: ...switches 2 and 6 to the on position For the location of these switches refer to Chapter 4 Connectors LEDs and S witches 5 Power up the server After the system powers up it repeatedly emits two long beeps 6 Power down the server again If necessary perform a forced shutdown by pressing the power button for four seconds 7 Set system maintenance switches 2 and 6 back to the default position off 8 Repl...

Страница 133: ...are and software troubleshooting information for all ProLiant servers a complete list of error messages along with explanations of probable causes and a list of remedial measures This guide resides on the Documentation CD that ships with the server To be sure that you have the most up to date copy of the HP Servers Troubleshooting Guide document visit the product website at www hp com Other Online...

Страница 134: ...put frequency 50 Hz to 60 Hz Rated input current 6 A U S input requirements Rated input voltage 100 V to 120 V Rated input frequency 50 Hz to 60 Hz Rated input current 12 A Power supply output power Rated steady state power 800 W Maximum peak power 800 W Temperature range Operating 10 to 35 C 50 to 95 F Non operating 30 to 60 C 20 to 140 F Relative humidity non condensing Operating 20 to 80 Non op...

Страница 135: ...d replacing 2 63 E BBWC Battery Backed Write Cache assembly electrostatic discharge See ESD removing 2 60 electrostatic sensitive parts precautions 2 1 replacing 2 61 error messages POST 5 8 bezel front removing 2 43 ESD electrostatic discharge 2 1 button internal PCI Hot Plug 4 16 events log 3 3 expansion boards C hot plug 2 35 CarePaq 5 12 non hot plug slot removing 2 51 cautions See also warnin...

Страница 136: ...ocedures overview 2 41 Integrated Lights Out iLO described 3 2 non maskable interrupt NMI switch 4 28 internal diagnostic display 4 22 non volatile RAM See NVRAM NVRAM J clearing 5 8 jumper NC770 PCI X Gigabit Server Adapter 4 30 CMOS problem diagnosis 5 10 problem diagnosis 5 8 L O labels symbols on equipment 2 2 LEDs online spare memory LEDs identified 2 19 Battery Backed Write Cache Enabler 4 1...

Страница 137: ...moving from rack 2 13 removing front access panel 2 10 system components 1 5 removing rear access panel 2 8 warnings and cautions 2 3 removing server from the rack 2 13 single board mirrored memory LEDs identified 2 20 processor air baffle removing and replacing 2 46 processors removing 2 49 Single Board Mirrored Memory Technology additional installation requirements 2 23 ProLiant Essentials Found...

Страница 138: ...nfigure to order system 5 10 Insight Manager described 3 2 disaster recovery 5 11 external health LED 5 6 factory installed software 5 10 V front panel LED assembly 5 5 5 6 ventilation clearances x how to diagnose problems 5 4 5 10 video problem diagnosis 5 8 installation 5 9 5 10 internal health LED 5 7 W memory problems 5 7 5 9 monitor 5 8 warranty x new hardware added 5 10 websites 5 12 NVRAM 5...

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