Rack Kit
The DL320 G5p Fixed Rail System supports installation in racks with square or round mounting
holes (including Compaq/HP 7000, 9000, 10000 and HP series), with an adjustment range of 24" -
36". Installation into Telco 2 post, and 4 post, or threaded holes racks requires a 3rd party option
kit. Go to:
www.racksolutions.com
for more information.
HP Factory Express
Capabilities
HP Factory Express offers configuration, customization, integration and deployment services for
HP servers and storage products. Customers can choose how their factory solutions are built,
tested, integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex
configuration and design services as well as individual factory services, such as image loading,
asset tagging, and custom packaging. HP products supported through Factory Express include a
wide array of servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP
BladeSystem, HP 9000 servers as well as the MSAxxxx, VA7xxx, EVA, XP, rackable tape libraries
and configurable network switches.
For more information on Factory Express services for your specific server model please contact
your sales representative or go to:
http://www.hp.com/go/factory-express
.
Service and Support
HP Care Pack Services provide total care and support expertise with committed response times
designed to meet your IT and business needs.
HP Care Pack services include coverage for the HP branded hardware options qualified for the
server that are purchased at the same time or afterward and internal to the enclosure. It also
includes the 22-inch and smaller external monitors and tower UPS options up to 3kVA. These
items will be covered at the same service level and for the same coverage period as the server.
Coverage of UPS Battery is not included and standard warranty terms & conditions apply. For
servers or storage systems installed within a rack, service also covers all HP qualified rack
options installed within the same rack.
To fully capitalizing on your HP ProLiant servers' capabilities requires a service partner who
thoroughly understands your server technology and systems environment. HP Services, an
industry leader in provision of support solutions provides a range of support services designed to
meet the varying needs of your business. Whether an SMB, or large global corporation, HP has
ProLiant server support offers to help you speedily deploy and maximize system uptime.
Recommended Service
- simplify ProLiant solution implementation, maintenance, and
management.
Support
- 3 Year 9x5 Next Business Day coverage, excluding HP holidays only
Deployment Service
- HW Installation only
Enhanced Service
- optimize service level to increase IT performance and availability.
Support
- 3 Year 13x5 Same Business Day, 4-Hour response coverage only
Deployment Service
- Installation and Start up only
Refer to the information on the Installation of a ProLiant on the ProLiant Data Sheet; to be
delivered on a scheduled basis 8am-5pm, M-F, excluding HP holidays.
NOTE:
For a complete listing of service offerings and information visit:
http://www.hp.com/services/proliantservices
http://www.hp.com/go/proliant/carepack
QuickSpecs
HP ProLiant DL320 Generation 5p
Standard Features
DA - 12854 Worldwide QuickSpecs — Version 12 — 5-28-2008
Page 12
