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6

FLOWCHART DECISION BOXES

1) Did the POWER SUPPLY turn ON?

Did the Power-ON LED on the front panel turn on?  Did the power supply fans and system fans
turn on (Visually see them spinning or hear them)?  Are both power supply status LEDs on (solid
green).  See Table 1 – 1.  Also see Appendix B for normal power up sequence.

NO: 

Reason for power supply not to turn ON:

 

Interlock problem (Check Interlock LEDs on top of system)

 

Power Supply Problems (bad supply, supply insertion)

 

Input power bad

Go to decision box 2.

YES:

 Power supply turned ON, Interlock and power seems to be ok.  Go to decision box 5.

2) Are the POWER SUPPLY status LEDs in Standby mode (bottom LED solid green, top LED off)?

NO

:  If either of the power supply status LEDs isn’t in this state, then check the power supply

LED table to determine its state (Table 1 – 1).  From that, there should be an indication of where
the problem is.  If one of the power supply LED flashes green and then briefly flashes amber and
then goes back to flashing green, that is also a pretty good indication that a power supply is not
seated properly or the power supply is crowbarring.

YES

:  The power supply appears to not have been told to turn on, so the problem should be the

power supply not fully inserted (and/or bent pins on its connector).  Check Power Switch and
Power Switch cable connected to the header E8 in the rear of the Removable Media Bay Module.
Go to decision box 3.

3) Is the AUX 5V LED ON (on system I/O board)?

Is AUX 5V LED (CR47) on the I/O board ON?  The Aux 5v is the power source for the interlock
LEDs.  If that power source isn’t there, the interlock LEDs won’t light to indicate interlock
problems.   That is also an indication that there is a problem other than interlocks that is keeping
the power supply from turning on.

NO

:  This is an indication that the Interlock LEDs aren’t applicable and that the Power Supply or

a connection to it is bad.

 

Check power supply insertion and for missing/bent pins on power supply.

 

Check for possible shorts to the Aux 5v.

YES

:  Interlock power is good, indicates the interlock LEDs can be used, go to decision box 4.

4)

 

Are the Interlock LEDs in the “Normal” (off) state?

Normal state is when the all System Interlock LEDs are OFF.

NO

:  The System Interlock LEDs (located on top of the system) when ON indicates that an

interlock violation exists.    This should give you some indication who’s at fault.  Reseat the board,
processor or module identified by the interlock LEDs.

YES:

  If all Interlock LEDs are OFF (no indication of interlock problems) then check the

following:

 

Check the power switch and power switch cable connected to the Media Bay module
(E8)

 

Reseat Memory board.

 

Check power supply insertion and for missing/bent pins on power supplies.

Содержание ProLiant 8500

Страница 1: ...uring POST and to display cautions and critical error messages POWER ON LED Located on the front panel beside power switch When pushed green indicates good 5V output from power supply Flashing amber indicates a system fault POWER SUPPLY LEDs Located on rear of unit next to AC power input Power Supply LED Table Table 1 1 Power supplies LEDs indictor definitions Green No fault detected in this power...

Страница 2: ... not connected to interlocks The interlock LEDs can be view on the top of the system along with their corresponding label I O BOARD LEDs Definitions to be added later PORT 84 LEDs Port 84 LEDs will not be populated on production machines If a PCI Port 84 card is being used it must be installed in one of the primary compatibility bus slots 7 8 or 9 CAUTION Be aware that whenever power is applied to...

Страница 3: ...PCI slots 10 and 11 PROCESSOR CORE BUS FREQUENCY RATIO SWITCH SW1 AND SW2 Located on Processor board on the left side of the memory board connector Table 1 3 Switch Bus Core 1 2 3 4 Ratio 0 0 0 0 1 2 0 0 0 1 1 6 0 0 1 0 1 4 0 0 1 1 1 8 0 1 0 0 1 3 0 1 0 1 1 7 0 1 1 0 1 5 0 1 1 1 Res 1 0 0 0 2 5 1 0 0 1 2 13 1 0 1 0 2 9 1 0 1 1 2 3 1 1 0 0 2 7 1 1 0 1 2 15 1 1 1 0 2 11 1 1 1 1 1 2 0 Closed 1 Open D...

Страница 4: ... complete POST Follow the flowchart to determine appropriate actions based on the symptoms observed The flowchart will also refer to tables indicating the state of a particular sub system based on the status of certain LEDs Immediately after the trouble shooting flowchart are the flow chart s decision boxes in a textual form with more details The final section is reserved for additional troublesho...

Страница 5: ...d Power Switch cable connected to Media Bay header E8 2 Reseat Memory board 3 Check Power Supply insertion 4 Check for bent or missing pins on the power supply connector Do you have video Yes No 1 Follow post messages Is the IMD ON Is there IMD activity No Yes 1 Check the LCD cable connection to Media Bay header E9 No Yes Are all the Voltage Indicator LEDs ON Yes No 1 Check system I O board power ...

Страница 6: ...ts connector Check Power Switch and Power Switch cable connected to the header E8 in the rear of the Removable Media Bay Module Go to decision box 3 3 Is the AUX 5V LED ON on system I O board Is AUX 5V LED CR47 on the I O board ON The Aux 5v is the power source for the interlock LEDs If that power source isn t there the interlock LEDs won t light to indicate interlock problems That is also an indi...

Страница 7: ...is reset during normal boot process Error logs don t go away only the displayed messages YES If there is IMD activity the progress through post can provide valuable information to where possible problems are Also error messages and alerts are displayed NO If there is no IMD activity it doesn t reset or display POST progress that is an indication that the system is possibly not coming out of reset ...

Страница 8: ...G RAM modules must be installed 2 Power Supply At least one supply must be installed 3 Fans At least one I O fan must be installed 4 Memory Minimum 128MB At least two 60ns or faster buffered ECC protected DIMM s SDRAM Bank of 2 DIMMs must be same type size speed and manufacturer Appendix B OBSERVATIONS OF A TYPICAL POWER UP SEQUENCE Under normal conditions the following power up sequence should be...

Страница 9: ...here is a fan failure should the green LED turn OFF and the red LED turn ON The IMD will continue to display the initialization sequence progress IMD Integrated Management Display or the LCD 1 The IMD is off dark unless AC power is applied to the power supply and the 5v AUX is on 2 When it comes up it displays COMPAQ LCD MODEL 56022 LCD FIRMWARE 1 9 3 When AC power is first applied and it comes up...

Страница 10: ...10 ...

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