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Troubleshooting
Troubleshooting Procedures
Troub
lesho
o
ti
ng
Problem
Solution
The chassis LEDs indicate
activity but you cannot tell
what the switch is doing.
Make sure you have properly connected the primary
management module to a management console and the
console is powered on.
The LED STATUS light on
the interface module is
ORANGE.
When the Status LED on the module is lit, this indicates that
the module received power from the switch, but the
subsequent boot process failed. Either the module is faulty,
or it is a new module type that is not yet supported by the
operating code on the switch.
As ProCurve Networking introduces new modules for your
ProCurve Switch 8100fl, you may have to update the switch
with new operating code that supports the new module. The
documentation that came with the module will indicate
which version of the operating code is needed to support the
module. The modules that are supported in your Switch
8100fl, as of the printing of this manual, are listed in
“ProCurve Switch 8100fl Features” on page 1-14
. You can
download the latest code from the Software Updates link on
the ProCurve Networking web site at
First verify the switch has a version of code that supports the
module that is indicating the fault. If the module is not one of
the ones listed on
, check the module
documentation to see what version of switch code is
needed. Download the new code and retest the module.
If you have the correct code installed in the switch, try
removing and reinstalling the module. You can do this
without having to power down the switch. When the module
is reinstalled, it will be retested automatically.
If the fault indication reoccurs, the module may have failed.
Remove the module from the switch and replace it with
another module, or cover the slot with a blank slot cover. Call
your ProCurve Networking-authorized LAN dealer, or use
the electronic support services from ProCurve Networking
to get assistance. See the Customer Support/Warranty card
for more information.
describes other error conditions and the procedures to follow to
return the switch to normal operation.
Table 5-2.
General Error Conditions
Problem
Solution
A specific interface
module is inactive.
Make sure that the interface module is inserted all the way
into its slot in the chassis, the extractor levers are fully
closed, and the captive screws are screwed in.
5-4
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