Troubleshooting
Reset to Factory Default Procedure
Use this procedure to reset the network configuration values, including the Access Point’s IP address and subnet
mask. The current AP Image is not deleted. Follow this procedure if you forget the Access Point’s password:
1. Press and hold the
RELOAD
button for 10 seconds.
NOTE
See
to identify the buttons. You need to use a pin or the end of a paperclip to
press a button.
Result: The AP reboots, and the factory default network values are restored.
2.
If not using DHCP, use the ScanTool or CLI over a serial connection to set the IP address, subnet mask, and other
IP parameters. See
for CLI information.
Figure 7-1
RELOAD and RESET Buttons
Forced Reload Procedure
Use this procedure to erase the current AP Image and download a new AP Image. In some cases, specifically when a
missing or corrupted AP Image prevents successful booting, you may need to use ScanTool or the Bootloader CLI to
download a new executable AP Image.
NOTE
This does not delete the AP’s configuration (in other words, the Forced Reload Procedure does not reset to
device to factory defaults). If you need to force the AP to the factory default state after loading a new AP
image, use the
Reset to Factory Default Procedure
above.
7-6
