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Troubleshooting

This section describes how to troubleshoot the switch.

This chapter describes the following:

■

basic troubleshooting tips (

)

■

diagnosing with the LEDs (

)

■

testing the switch by resetting It (

■

ProCurve Networking Customer Support Services (

Basic Troubleshooting Tips

Common problems and their solutions are listed in the following table.

For more information on possible network problems and their solutions, refer
to the technical note “Troubleshooting LAN Performance and Intermittent
Connectivity Problems”, which can be found on the ProCurve Networking
Web site,

http://www.procurve.com

, in the Information Library section.

Problem

Resolution

Switch fails Power On Self
Test (POST)

Troubleshoot using the LEDs. See “Diagnosing with the
LEDs” on page 3-2

Link light does not light when
a cable is connected.

Look for loose or obviously faulty connections. If they
appear to be OK, make sure the connections are snug. If
that does not correct the problem, try a different cable.

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Содержание ProCurve 1400-24G

Страница 1: ...Installation and Getting Started Guide www procurve com ProCurve Switch 1400 24G ...

Страница 2: ......

Страница 3: ...ProCurve Switch 1400 24G Installation and Getting Started Guide ...

Страница 4: ...MITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and servic...

Страница 5: ...3 2 Verify the Switch Passes Self Test 2 4 3 Mount the Switch 2 6 4 Connect the Switch to a Power Source 2 10 5 Connect the Network Cables 2 10 6 Installing or Removing mini GBICs 2 11 3 Troubleshooting Basic Troubleshooting Tips 3 1 Diagnosing with the LEDs 3 2 Diagnostic Tips 3 2 Testing the Switch by Resetting It 3 3 ProCurve Networking Customer Support Services 3 3 Before Calling Support 3 3 A...

Страница 6: ...tors A 2 Safety A 2 Lasers A 2 B Safety and EMC Regulatory Statements Safety Information B 1 EMC Regulatory Statements B 8 C Recycle Statements Waste Electrical and Electronic Equipment WEEE Statements C 1 Index ...

Страница 7: ...PCs or servers or to other switches or hubs Dual personality ports use either the 10 100 1000Base T RJ 45 connector or a supported ProCurve mini GBIC for fiber optic connections By default the RJ 45 connectors are enabled This switch is designed to be used primarily as a high density wiring closet or desktopswitch Withthisswitch youcandirectlyconnectcomputers printers and servers to provide dedica...

Страница 8: ...green On The switch is receiving power Off The switch is NOT receiving power LED Mode Select 2 green LEDs FDx Indicates the port Mode LEDs are lit for ports that are in full duplex mode Speed Ports 1 24 Indicates the port Mode LEDs are lit for ports that are in 1000 Mbps mode The port Mode LEDs are off for ports operating at 10 or 100 Mbps Port LED State Meaning Link Act On The port is enabled and...

Страница 9: ...e made using straight through twisted pair cables Cross over cables are not required although they will also work The pin operation of each port is automatically adjusted for the attached device if the switch detects that a 10 100 Mbps switch or hub is connected to the port it configures the port as MDI if the switch detects that a 10 100 Mbps end node device is connected to the port it configures...

Страница 10: ......

Страница 11: ...wing components ship with a ProCurve Switch 1400 24G ProCurve Switch 1400 24G Installation and Getting Started Guide 5991 6219 this manual Customer Support Warranty booklet Accessory kit 5064 2085 Power cord one of the following Japan Power Cord Warning two mounting brackets eight 8 mm M4 screws to attach the mounting brackets to the switch four 5 8 inch number 12 24 screws to attach the switch to...

Страница 12: ... 10 Installation Precautions Follow these precautions when installing the switch WA R NI NG The rack or cabinet should be adequately secured to prevent it from becoming unstable and or falling over Devices installed in a rack or cabinet should be mounted as low as possible with the heaviest devices at the bottom and progres sively lighter devices installed above When wall mounting to meet national...

Страница 13: ...y grounded then use the power cord supplied with the switch to connect it to the power source If your installation requires a different power cord than the one supplied with the switch be sure to use a power cord displaying the mark of the safety agency that defines the regulations for power cords in your country The mark is your assurance that the power cord can be used safely with the switch Whe...

Страница 14: ...ltage range settings are required If your installation requires a different power cord than the one supplied with the switch be sure to use a power cord displaying the mark of the safety agency that defines the regulations for power cords in your country The mark is your assurance that the power cord can be used safely with the switch 1 Connect the power cord supplied with the switch to the power ...

Страница 15: ...LED remains on The Speed LED remains on indicating the default LED mode The port LEDs on the front of the switch go into their normal opera tional mode If the ports are connected to active network devices the Link LEDs stay on and the Mode LEDs behave according to the mode selected In the default mode Speed the Mode LEDs should be on for ports operating at 1000 Mbps and off for ports operating at ...

Страница 16: ...autions on page 2 2 and page 2 3 before mounting the switch Eq ui pm en t Ca bi ne t N ot e The screws supplied with the switch are the correct threading for standard EIA TIA open 19 inch racks If you are installing the switch in an equipment cabinet such as a server cabinet use the clips and screws that came with the cabinet in place of the screws that are supplied with the switch Complete step 1...

Страница 17: ...tch in a rack by placing it on two screws that you first install in the rack You may instead just hold the switch with attached brackets up to the rack and move it vertically until rack holes line up with the bracket holes and notches then insert and tighten the four screws holding the brackets to the rack 2 Partially install a screw 5 8 inch number 12 24 into the top hole of a pair of holes that ...

Страница 18: ...ack and lower it so the notches in the bottom of the bracket slide onto the screws then tighten these screws 4 Install the other number 12 24 screw into the upper hole in each bracket Tighten these screws Lower switch with mounting brackets onto the partially installed screw Install additional screw ...

Страница 19: ...efore mounting the switch It is recommended the switch be mounted with the ports facing up or downward Ca ut ion The switch should be mounted only to a wall or wood surface that is at least 1 2 inch 12 7 mm plywood or its equivalent 1 Use a 1 Phillips cross head screwdriver and attach the mounting brackets to the switch with the included 8 mm M4 screws 2 Attach the switch to the wall or wood surfa...

Страница 20: ...he Switch to a Power Source 1 Plug the included power cord into the switch s power socket and into a nearby AC power source 2 Re check the LEDs during self test See Self Test LED Behavior on page 2 5 5 Connect the Network Cables Connect the network cables from the network devices or your patch panels to the fixed RJ 45 ports on the switch or to any mini GBICs you have installed in the switch N ot ...

Страница 21: ...mini GBICs include the following ProCurve Gigabit SX LC mini GBIC J4858B ProCurve Gigabit LX LC mini GBIC J4859B ProCurve Gigabit LH LC mini GBIC J4860B Ca ut ion Use only supported genuine ProCurve mini GBICs with your switch Non ProCurve mini GBICs are not supported and their use may result in product malfunction Should you require additional ProCurve mini GBICs contact your ProCurve Networking ...

Страница 22: ...on the bottom of the mini GBIC a plastic collar around the mini GBIC or a wire bail To remove the mini GBICs that have the plastic tab or plastic collar push the tab or collar toward the switch until you see the mini GBIC release from the switch you can see it move outward slightly and then pull it from the slot To remove the mini GBICs that have the wire bail lower the bail until it is approximat...

Страница 23: ...rmation on possible network problems and their solutions refer to the technical note Troubleshooting LAN Performance and Intermittent Connectivity Problems which can be found on the ProCurve Networking Web site http www procurve com in the Information Library section Problem Resolution Switch fails Power On Self Test POST Troubleshoot using the LEDs See Diagnosing with the LEDs on page 3 2 Link li...

Страница 24: ... in 3 If the Power LED is still not on verify that the AC power source works by plugging another device into the outlet Or try plugging the switch into a different outlet or try a different power cord If the power source and power cord are OK and this condition persists the switch power supply may have failed Call your ProCurve Networking authorized network reseller or use the electronic support s...

Страница 25: ...a week through the use of a number of automated electronic services See the Customer Support Warranty booklet that came with your switch for information on how to use these services to get technical support The ProCurve Networking Web site http www procurve com also provides up to date support information Additionally your ProCurve Networking authorized network reseller can provide you with assist...

Страница 26: ......

Страница 27: ...th 44 2 cm 17 4 in Depth 17 4 cm 6 9 in Height 4 4 cm 1 7 in Weight 1 97 kg 4 32 lbs AC voltage 100 127 volts 200 240 volts Maximum current 0 75 A 0 4 A Frequency range 50 60 Hz Operating Non Operating Temperature 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F Relative humidity non condensing 10 to 90 at 40 C 104 F 10 to 90 at 65 C 149 F Maximum altitude 3048 m 10 000 ft 3048 m 10 000 ft ...

Страница 28: ...e Gigabit SX and Gigabit LX mini GBIC transceivers are compatible with the IEEE 802 3z Gigabit SX and Gigabit LX standards Safety Complies with EN60950 1 IEC 60950 1 CSA 22 2 No 60950 1 UL 60950 1 Lasers The Gigabit SX LC mini GBIC the Gigabit LX LC mini GBIC and the Gigabit LH LC mini GBIC all of which can be installed in the ProCurve Series 1400 switches are Class 1 or Class 1M Laser Products La...

Страница 29: ...to hazardous transient volt ages such aslightning or disturbancesin the electrical utilities power grid Handle exposed metal components ofthe networkwith caution Servicing There are no user serviceable parts inside these products Any servicing adjustment maintenance or repair mustbe performed only by service trained personnel These products do not have a power switch they are powered on when the p...

Страница 30: ...des surtensions transitoires dangereuses telles que la foudre ou des perturba tions dans le réseau d alimentation public Manipulez les composants métalliques du réseau avec précautions Aucune pièce contenue à l intérieur de ce produit ne peut être réparée par l utilisateur Tout dépannage réglage entretien ou réparation devra être confié exclusivement à un personnel qualifié Cet appareil ne comport...

Страница 31: ...gen aus gesetzt werden beispielsweise durch Blitz oder Störungen in dem Starkstromnetz des Elektrizitätswerks Bei der Handhabung exponierter Metallbestandteile des Netzwerkes Vorsicht walten lassen Dieses Gerät enthält innen keine durch den Benutzer zu wartenden Teile Wartungs Anpassungs Instandhaltungs oder Reparaturarbeiten dürfen nur von geschultem Bedienungspersonal durchgeführt werden Dieses ...

Страница 32: ...oro i cavi LAN possono occasionalmente andare soggetti a pericolose tensioni transitorie ad esempio provocate da lampi o disturbi nella griglia d alimen tazione della società elettrica siate cauti nel toccare parti esposte in metallo della rete Nessun componente di questo prodotto può essere riparato dall utente Qualsiasi lavoro di riparazione messa a punto manutenzione o assistenza va effettuato ...

Страница 33: ...eguro Es posible que los cables de la LAN se vean sometidos de vez en cuando a voltajes momentáneos que entrañen peligro rayos o alteraciones en la red de energía eléctrica Manejar con precaución los componentes de metal de la LAN que estén al descubierto Este aparato no contiene pieza alguna susceptible de reparación por parte del usuario Todas las reparaciones ajustes o servicio de mantenimiento...

Страница 34: ...B 6 Safety and EMC Regulatory Statements Safety Information Safety and EMC Regulatory Statements Safety Information Japan ...

Страница 35: ...B 7 Safety and EMC Regulatory Statements Safety Information Safety and EMC Regulatory Statements Safety Information China ...

Страница 36: ...can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense You are cautioned that changes or modifications not expressly...

Страница 37: ...B 9 Safety and EMC Regulatory Statements EMC Regulatory Statements Safety and EMC Regulatory Statements Japan VCCI Class A ...

Страница 38: ...B 10 Safety and EMC Regulatory Statements EMC Regulatory Statements Safety and EMC Regulatory Statements Korea Taiwan ...

Страница 39: ... following Product Specifications Safety EN 60950 2001 IEC 60950 2001 EMC EN 55022 1998 A1 2000 A2 2003 CISPR 22 1997 Class A A1 2000 A2 2002 EN 55024 1998 A1 2001 A2 2003 EN 61000 3 2 2000 Harmonics EN 61000 3 3 1995 A1 2001 A2 2003 Flicker Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carr...

Страница 40: ......

Страница 41: ...krer at udstyret genvindes på en måde der beskytter både mennesker og miljø Yderligere oplysninger om hvor du kan aflevere kasseret udstyr til genvinding kan du få hos kommunen den lokale genbrugsstation eller i den butik hvor du købte produktet Seadmete jäätmete kõrvaldamine eramajapidamistes Euroopa Liidus See tootel või selle pakendil olev sümbol näitab et kõnealust toodet ei tohi koos teiste m...

Страница 42: ...ben Die getrennte Sammlung und ordnungs gemäße Entsorgung Ihrer Altgeräte trägt zur Erhaltung der natürlichen Ressourcen bei und garantiert eine Wiederverwertung die die Gesundheit des Menschen und die Umwelt schützt Informationen dazu wo Sie Rücknahmestellen für Ihre Altgeräte finden erhalten Sie bei Ihrer Stadtverwaltung den örtlichen Müllentsorgungsbetrieben oder im Geschäft in dem Sie das Gerä...

Страница 43: ...dzīves atkritumiem Jūs atbildat par to lai nolietotās iekārtas tiktu nodotas speciāli iekārtotos punktos kas paredzēti izmantoto elektrisko un elektronisko iekārtu savākšanai otrreizējai pārstrādei Atsevišķa nolietoto iekārtu savākšana un otrreizējā pārstrāde palīdzēs saglabāt dabas resursus un garantēs ka šīs iekārtas tiks otrreizēji pārstrādātas tādā veidā lai pasargātu vidi un cilvēku veselību ...

Страница 44: ...ný výrobok sa nesmie likvidovať s domovým odpadom Povinnosťou spotrebiteľa je odovzdať vyradené zariadenie v zbernom mieste ktoré je určené na recykláciu vyradených elektrických a elektronických zariadení Separovaný zber a recyklácia vyradených zariadení prispieva k ochrane prírodných zdrojov a zabezpečuje že recyklácia sa vykonáva spôsobom chrániacim ľudské zdravie a životné prostredie Informácie...

Страница 45: ... cable requirements 2 3 precautions 2 2 rack or cabinet mounting 2 6 2 9 site preparation 2 3 L LEDs behavior during self test 2 5 descriptions of 1 2 error indications 3 2 LED Mode View select indicators 1 2 Power 1 2 behavior during self test 2 5 location for the switch considerations 2 4 M mounting the switch in a rack or cabinet 2 6 2 9 precautions 2 2 on a horizontal surface 2 10 N network ca...

Страница 46: ...or during 2 5 Power LED behavior 2 5 specifications connectors A 2 electrical A 1 environmental A 1 physical A 1 safety A 2 switch connecting to a power source 2 10 description 1 1 electrical specifications A 1 environmental specifications A 1 included parts 2 1 mounting in a rack or cabinet 2 6 2 9 mounting on horizontal surface 2 10 physical specifications A 1 switch operation verifying after in...

Страница 47: ......

Страница 48: ...hout notice Copyright 2007 Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Printed in China February 2007 Manual Part Number 5991 6219 5991 6219 ...

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