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HP Presario CQ58-100, Руководство пользователя

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Resource

Contents

Safety & Comfort Guide

To access this guide, select 

Start

 

>

 

Help and

Support

 

>

 

User Guides

, or go to 

http://www.hp.com/

ergo

.

●

Proper workstation setup.

●

Guidelines for posture and work habits that increase your
comfort and decrease your risk of injury.

●

Electrical and mechanical safety information.

Worldwide support

To get support in your language, go to 

www.hp.com/

support

.

●

Chat online with an HP technician.

NOTE:

When support chat is not available in a particular

language, it is available in English.

●

Email support.

●

Find support telephone numbers.

●

Locate an HP service center.

Regulatory, Safety and Environmental Notices

To access this guide, select 

Start

 

>

 

Help and

Support

 

>

 

User Guides

.

●

Important regulatory notices, including proper battery disposal
information.

Limited Warranty

*

To access the warranty, select 

Start

 

>

 

Help and

Support

 

>

 

User Guides

 or go to 

http://www.hp.com/

go/orderdocuments

.

●

Specific warranty information about this computer.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed
copy from 

http://www.hp.com/go/orderdocuments

 or write to:

●

North America

: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA

●

Europe, Middle East, Africa

: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●

Asia Pacific

: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.

IMPORTANT:

Do NOT return your HP product to the addresses above. For U.S. product support, go to 

http://www.hp.com/

go/contactHP

. For worldwide product support, go to 

http://welcome.hp.com/country/us/en/wwcontact_us.html

.

2

Chapter 1   Starting right

Содержание Presario CQ58-100

Страница 1: ...User Guide ...

Страница 2: ...ditional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2012 Document Part Number 679371 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this ...

Страница 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Страница 4: ...iv Safety warning notice ...

Страница 5: ...ls 12 3 Connecting to a network 14 Connecting to a wireless network 14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN 15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices 17 Connecting to a wired network 17 Connectin...

Страница 6: ... off or on 27 Navigating 27 Selecting 28 Using TouchPad gestures 29 Scrolling 29 Pinching Zooming 29 6 Managing power 30 Using Sleep or Hibernation 30 Initiating and exiting Sleep 30 Initiating and exiting Hibernation 31 Setting password protection on wakeup 31 Using the power meter 31 Selecting a power plan 31 Running on battery power 32 Removing a user replaceable battery 32 Finding battery info...

Страница 7: ...46 Updating programs and drivers 48 Cleaning your computer 48 Cleaning the display sides and cover 49 Cleaning the TouchPad and keyboard 49 Traveling with or shipping your computer 49 9 Securing your computer and information 51 Locating your security software 51 Using passwords 51 Setting Windows passwords 52 Setting Setup Utility BIOS passwords 53 Using Internet security software 53 Using antivir...

Страница 8: ...61 What you need to know 61 Creating a backup using Windows Backup and Restore 61 Restore and recovery 62 Restoring to a previous system restore point 62 Restoring specific files 62 Restoring specific files using HP Recovery Manager 62 Restoring specific files using Windows Backup and Restore 62 Recovering the original system using HP Recovery Manager 62 What you need to know 63 Recovering using H...

Страница 9: ... 69 Power management problems 69 Resolving a low battery level 69 Resolving a low battery level when external power is available 69 Resolving a low battery level when no power source is available 70 Resolving a low battery level when the computer cannot exit Hibernation 70 Troubleshooting an AC adapter 70 Contacting customer support 71 14 Electrostatic Discharge 72 Index 73 ix ...

Страница 10: ...x ...

Страница 11: ...59 Fun things to do You know you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV and watch the video on TV For more information see Connecting an HDMI TV or monitor on page 22 You know you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over...

Страница 12: ...ranty information about this computer You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from...

Страница 13: ...e sound Right side Component Description 1 Optical drive Reads and writes select models only to an optical disk 2 Optical drive light Green The optical drive is being accessed Off The optical drive is idle 3 Optical drive eject button Releases the disc tray 4 USB ports Connect optional USB devices CAUTION While there are multiple USB ports on the same side only one USB port will able to support a ...

Страница 14: ...Description 1 External monitor port Connects an external VGA monitor or projector 2 Vents 2 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 RJ 45 network jack Connects a network cable 4 HDMI port Connects an optional video or ...

Страница 15: ...fety and Environmental Notices NOTE When a device is connected to a headphone jack the computer speakers are disabled 8 Digital Media Slot Supports the following digital card formats Secure Digital SD Memory Card Secure Digital Extended Capacity SDxC Memory Card Secure Digital High Capacity SDHC Memory Card MultiMediaCard MMC 9 Hard drive light Blinking white The hard drive is being accessed 10 Po...

Страница 16: ...ideo To use the webcam select Start All Programs Communication and Chat CyberLink YouCam 4 Webcam light On The webcam is in use The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to ...

Страница 17: ...d light On The TouchPad is off Off The TouchPad is on 3 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse Top 7 ...

Страница 18: ...ergy saving mode The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 8 Chapter 2 Getting to k...

Страница 19: ... is in Hibernation press the button down briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings select Star...

Страница 20: ...ion with the fn key 2 fn key Used in conjunction with hotkeys 3 Windows logo key Displays the Windows Start menu 4 Action keys Execute frequently used system functions 5 Windows applications key Displays a shortcut menu for items beneath the cursor 10 Chapter 2 Getting to know your computer ...

Страница 21: ...low to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Battery release latch Releases the battery from the battery bay Bottom 11 ...

Страница 22: ... bay The hard drive cover provides access to the hard drive bay Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer The labels are in easily accessible locations Serial number label Provides important information including the following Component 1 Product name 2 Serial number 3 Product part nu...

Страница 23: ...ional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are affixed inside the battery bay Labels 13 ...

Страница 24: ... approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support Using the wireless controls You can control the wireless devices in your computer using these features Wireless button wireless switch or wireless key referred to in this chapter as the wireless button Operating system controls Using the wireless bu...

Страница 25: ...WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are s...

Страница 26: ...le provided with the router When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any securit...

Страница 27: ...he taskbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices A Bluetooth device provides short range wireless communications that replace the physical cable con...

Страница 28: ...requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the ...

Страница 29: ...n 1 Internal microphone Records sound 2 Webcam select models only Records video and captures still photographs 3 Webcam light select models only On The webcam is in use 4 USB ports Connect optional USB devices 5 Optical drive Reads and writes select models only to an optical disc 6 Speakers 2 Produce sound 7 Audio out headphone jack Produces sound when connected to optional powered stereo speakers...

Страница 30: ...d video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to USB ports or the audio out jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high defi...

Страница 31: ... Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to access a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a video graphics array VGA port which connects an...

Страница 32: ...ernal device View the screen image on the computer extended to the external device View the screen image on the external device monitor or projector Each time you press f4 the display state changes Connecting an HDMI TV or monitor To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions To connect an HDMI device ...

Страница 33: ...es Configuring audio settings with HDMI TV HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer if the HDMI sound does not configure itself automatically you can turn on HDMI audio by following these steps 1 Right click the Speaker icon in the notification area at the far right of the taskbar and then click Playback devices 2 O...

Страница 34: ...edit your photo and video collections To start CyberLink PowerDVD select Start All Programs Music Photos and Videos and then click CyberLink PowerDVD For more information about using CyberLink PowerDVD see the PowerDVD software Help 24 Chapter 4 Enjoying entertainment features ...

Страница 35: ...se discussed in this section Using ALT GR key combinations Some countries have keyboards with an alt gr key that is used for special key combinations To type the rupee symbol on a keyboard that includes this key use the alt gr 4 key combination Region specific keyboards in India can use the ctrl shift 4 keys for the rupee symbol To learn about alt gr key combinations go to the Microsoft Office web...

Страница 36: ...aneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard This action key can also alternate images among other devices that are receiving video information from the computer f5 Opens a Web browser f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD f7 Begins pauses or...

Страница 37: ... Functions like the right button on an external mouse To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons as you would use the buttons on an external mouse Turning the TouchPad off or on To turn the TouchPad off or on quickly double tap the TouchPad on off button The TouchPad light is off when the TouchPad is ...

Страница 38: ...Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse 28 Chapter 5 Using the keyboard and pointing devices ...

Страница 39: ...ontrol Panel Hardware and Sound Synaptics TouchPad 2 Select the check box next to the gesture that you want to turn off or on 3 Click Apply and then click OK Scrolling Scrolling is useful for moving up down or sideways on a page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in an up down left or right motion NOTE Scrolling speed is contr...

Страница 40: ...playback functionality or loss of information do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at the factory to initiate Sleep after a specific pe...

Страница 41: ...e 4 Click Require a password recommended NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions 5 Click Save changes Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge To display the percentage of ...

Страница 42: ...gged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Removing a user replaceable battery Your computer includes a user replaceable battery WARNING To reduce potential safety issues use only the user replaceable battery provided with the computer a...

Страница 43: ...wer Plans Frequently Asked Questions Conserving battery power Use the following tips for conserving battery power and maximizing battery life Lower the brightness on the display Select the Power saver setting in Power Options Remove the battery from the computer when it is not being used or charged Turn off wireless devices when you are not using them Disconnect unused external devices that are no...

Страница 44: ...he risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal To access this guide select Start Help and Support User Guides Replacing a user replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell ...

Страница 45: ...lowing conditions When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a USB or video port When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut...

Страница 46: ...o run others have their own power source Some devices come with software that must be installed NOTE For information about connecting external wireless devices see Connecting to a network on page 14 NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port be...

Страница 47: ...nd close all programs associated with the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Connecting a powered USB device CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and its AC power cord is unplugged 1 Conn...

Страница 48: ...onsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 Click the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 NOTE If the card is not ejected pull the card out of th...

Страница 49: ...ch allows you to read information and record information many times to the CD Information on the CD can be erased DVD A digital video disc is a high capacity optical disc It can store more information than a CD A double sided DVD can store up to 17 GB The following DVD formats are available DVD Recordable DVD R or DVD R which allow the computer to read information and to record information one tim...

Страница 50: ...ant to use the media content Removing an optical disc 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible ti...

Страница 51: ...nd therefore unusable through DVD or CD drive sharing To share on the same network 1 From the computer you are sharing select Start Computer 2 Right click what you want to share and click Properties 3 Select the Sharing tab and then select Advanced Sharing 4 Select the Share this folder check box 5 Type a name in the Share name text box 6 Click Apply and then click OK 7 To view the shared drive Se...

Страница 52: ...onnector pins on a removable drive or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to ...

Страница 53: ...tate or in Hibernation turn the computer on and then shut it down through the operating system 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery Remove the hard drive 1 Remove the service door Improving performance 43 ...

Страница 54: ...emove the 4 screws that hold the drive in place 1 4 Remove the hard drive bracket 2 which hold the hard drive in place to access the hard drive itself Disconnect the hard drive cable 3 from the computer Lift the hard drive out of the hard drive bay 44 Chapter 8 Maintaining your computer ...

Страница 55: ...Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect...

Страница 56: ...nic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object NOTE To use a dual channel configuration with a second memory module be sure that both memory modules are identical To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing mem...

Страница 57: ...e hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module into the memory module slot 2 until it is seated c Gently press the memory module 3 down applying pressure t...

Страница 58: ...not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they become available Cleaning your computer Cleaning your computer and external devices helps keep them in go...

Страница 59: ...urface Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as digital storage cards from the computer Turn off and then disconnect all external devices Rem...

Страница 60: ...ns If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the com...

Страница 61: ... computer Security cable lock Locating your security software HP Security Assistant provides a starting location for quick access to a collection of security software applications that are organized by task Instead of searching for each application through the Start menu and Control Panel HP Security Assistant allows you to access the applications for the following security tasks Setting up Intern...

Страница 62: ...mbols and numbers Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords select Start Help and Support Setting Windows passwords Password Function User password Protects access to a Windows user account You may also set up your computer to require ...

Страница 63: ...lity BIOS by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 Use the arrow keys and follow the on screen instructions When the Startup Menu is displayed press f10 3 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer rest...

Страница 64: ...he factory Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert To be sure that all available updates are installed on the computer observe these guidelines Run Windows Update as soon as possible after you set up your computer Select Start All Programs Wi...

Страница 65: ...rity cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 3 1 Loop the security cable lock around a s...

Страница 66: ...Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whe...

Страница 67: ...our hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially sys...

Страница 68: ...played in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostics test while it is running press esc 58 Chapter 10 Using Setup Utility BIOS and System Diagnostics ...

Страница 69: ...tools carefully and keep them in a safe place HP Recovery Manager examines the computer and determines how many blank DVD discs will be required Use DVD R DVD R DVD R DL DVD R DL discs or a flash drive Do not use rewriteable discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software If your computer does not include a...

Страница 70: ...ter to the state it was on the previous day the software will be uninstalled and you won t be able to use it What you need to know If you restore to a restore point and then change your mind you can undo the restoration You should create system restore points Before you add or change software or hardware Periodically whenever the computer is running normally System Restore also saves shadow copies...

Страница 71: ... You should back up Before adding or changing software or hardware Before the computer is repaired or restored On a regular schedule to be sure you have recent copies of personal information After you add many files for example if you saved videos from a birthday party Before using antivirus software to remove a malicious program After adding information that is hard to replace such as pictures vi...

Страница 72: ...ery Manager The dedicated HP Recovery partition lets you restore specific files or to a specific point from the recovery partition 1 Access HP Recovery Manager in either of the following ways Select Start All Programs Security and Protection HP Recovery Manager HP Recovery Manager or Turn on or restart the computer and then press f11 while the F11 System Recovery message is displayed on the screen...

Страница 73: ...ystem without the need for recovery discs or a recovery flash drive This type of recovery can only be used if the hard drive is still working To check for the presence of a recovery partition select Start right click Computer then select Manage Disk Management If the recovery partition is present a Recovery drive is listed in the window NOTE Recovery discs have been included if your computer did n...

Страница 74: ...e the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for a recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window 64 Chapter 11 Backing ...

Страница 75: ...erating voltage and current varies by platform Input power Rating Operating voltage and current 18 5V 3 5A or 19 5V 3 33A 65W 19V 4 74A or 19 5V 4 62A 90W DC plug of external HP power supply NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label Oper...

Страница 76: ...s 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Wireless connection problems Some possible causes for wireless connection p...

Страница 77: ...r your computer does not have an integrated WLAN device or the driver for the WLAN device is not properly installed For more information about troubleshooting WLANs see the website links provided in Help and Support Cannot connect to a preferred network You may not be able to connect to a preferred network because it is a security enabled WLAN You must have the security code to connect to this typ...

Страница 78: ...If the network you want is not listed check with the network administrator to be sure that the router or access point is operating 4 Click the Security tab and enter the correct wireless encryption data into the Network security key box 5 Click OK to save these settings WLAN connection is very weak If the connection is very weak or if your computer cannot make a connection to a WLAN minimize inter...

Страница 79: ...facturer s website for the latest software Audio problems To check the audio functions on your computer follow these steps 1 Select Start Control Panel Hardware and Sound Sound 2 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button You should hear sound through the speakers or through connected headphones To ...

Страница 80: ...nected to AC power The computer does not turn on The display does not turn on The power lights are off To test the AC adapter 1 Shut down the computer 2 Remove the battery from the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer If the power lights turn on the AC adapter is working properly If the power lights remain off check the connect...

Страница 81: ...ort at http www hp com go contactHP NOTE For worldwide support go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When support chat is not available in a particular language it is available in English Email support Find support telephone numbers Locate an HP service center Contacting customer support 71 ...

Страница 82: ...uctions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted metal...

Страница 83: ...uter 48 components bottom 11 display 6 front 3 left side 4 right side 3 top 7 computer traveling 34 configuring audio for HDMI 23 connecting to a WLAN 17 connector power 4 conservation power 33 corporate WLAN connection 17 critical battery level 34 CyberLink PowerDVD 24 D deleted files restoring 62 digital card inserting 38 Digital Media Slot identifying 5 Disk Cleanup software 45 Disk Defragmente...

Страница 84: ...y 32 conserving 33 power button identifying 9 power connector identifying 4 power lights identifying 8 power meter 31 PowerDVD 24 Product Key 12 product name and number computer 12 public WLAN connection 17 R readable media 30 recovering from the dedicated recovery partition 62 recovering from the recovery discs 63 recovering the original system 62 recovery 62 HP Recovery Manager 62 recovery discs...

Страница 85: ...s 51 using the power meter 31 V vents identifying 4 11 VGA port connecting 21 video 21 W webcam 20 webcam light identifying 6 19 webcam identifying 6 19 Windows applications key identifying 10 Windows Backup and Restore restoring files 62 Windows logo key identifying 10 Windows passwords 52 Windows security updates installing 54 Wireless Assistant software 14 wireless button 14 wireless certificat...

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