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Chapter 7: Troubleshooting and support

Chapter 7:

Troubleshooting and

support

Problems and solutions

NOTE

If you still cannot solve your problem after reviewing the

troubleshooting information provided in the following

table, you can run diagnostic tests on your camera to try

to isolate and solve the problem yourself. The diagnostic

tests for this digital camera are provided on the following

website:

www.hp.com/support

Problem

Possible cause Solution

The camera

does not

turn on.

The batteries

are functioning

incorrectly, are

dead, are

installed

incorrectly, or

are missing.

The charge in the batteries can be

low or completely drained. Try

installing new or recharged

batteries.
Ensure that the batteries are

inserted correctly.
Do not use ordinary alkaline

batteries. For best results, use

photo-lithium batteries or

rechargeable NiMH batteries. If

you must use alkaline batteries, use

high-grade “ultra” or “premium”

varieties.

Содержание Photosmart 730 Series

Страница 1: ...user s manual user s manual hp photosmart 730 series digital camera user s manual ...

Страница 2: ......

Страница 3: ...tion contained in this document is subject to change without notice Hewlett Packard shall not be liable for errors contained herein or for consequential damages in connection with the furnishing performance or use of this material Microsoft and Windows are U S registered trademarks of Microsoft Corporation Apple Macintosh and Mac are registered trademarks of Apple Computer Inc MultiMediaCardTM is ...

Страница 4: ...4 ...

Страница 5: ...language 18 Setting the date and time 19 Installing the software 20 Windows 20 Macintosh 21 Chapter 2 Taking pictures and recording video clips 23 Taking still pictures 23 Recording video clips 24 Using live view 25 Using the focus brackets 26 Status screen 27 Using zoom 28 Optical zoom 28 Digital zoom 28 Using the flash 30 Changing the image quality 31 Recording audio 32 Changing capture modes 33...

Страница 6: ...e playback menu 47 Viewing thumbnail images 48 Rotating images 49 Deleting images 50 Recording and deleting audio clips 51 Magnifying images 52 Setup 52 Chapter 4 Using hp instant share 53 Using the share menu 54 Using hp instant share to print pictures 55 Using hp instant share to send images to destinations 56 Adding destinations to the share menu on the camera 56 Selecting hp instant share dest...

Страница 7: ...support 73 Problems and solutions 73 Error messages on the camera 82 Error messages on the computer 90 Getting assistance 92 HP accessibility website 92 HP photosmart website 92 Support process 92 Phone support in the United States 94 Phone support in Europe the Middle East and Africa 95 Other phone support worldwide 97 Appendix A Batteries and camera accessories 99 Managing batteries 99 Extending...

Страница 8: ...hp photosmart 730 series user s manual Appendix B Specifications 105 ...

Страница 9: ...ned by large file attachments Or you can use the direct printing capability to any HP Photosmart printer or other select HP printer without ever connecting to your computer What a great way to keep others close as you capture precious memories To further enhance your experience you may purchase an HP Photosmart 8886 camera dock The camera dock allows you to easily download images to a computer sen...

Страница 10: ...o clip 2 Video viewfinder light red Solid camera is recording video Blinking Self Timer is activated or there is an error see Image Display for message 3 AF Auto Focus viewfinder light green Solid camera is ready to take a picture focus and exposure are locked Blinking camera is unable to focus long exposure hold steady or there is an error see Image Display for message 4 switch page 18 Turns the ...

Страница 11: ... mount page 16 Allows you to attach a wrist strap 9 arrow buttons and OK button page 37 47 allows you to move through menus and images on the Image Display OK allows you to display the Capture and Playback menus and to select menu options 10 Image Display page 25 Allows you to frame pictures and video clips using Live View and review them afterward in Playback and to view all the menus 11 HP Insta...

Страница 12: ...des additional light to improve picture taking 4 Power adapter connector page 102 Provides connection for optional HP AC power adapter 5 USB connector pages 61 63 Provides connection for USB cable to a computer or printer 6 TV connector page 65 Provides connection for optional Audio Video cable to a TV 7 Speaker Plays camera sounds and audio clips 8 Tripod mount Allows you to mount the camera to a...

Страница 13: ...emove the batteries Name Description 1 Flash button page 30 Selects the flash setting 2 Quality button page 31 Changes image quality from Good to Better to Best 3 MODE button page 33 Changes the capture mode to Self Timer Burst Macro or one of five different exposure settings 4 Status LCD page 14 Displays camera settings and operating status Name Description 2 3 5 6 4 1 ...

Страница 14: ... then all the way down to take picture Hold down after picture is taken to record audio 6 Video button page 24 Records a video clip press once to start and press again to stop Icon Indicates 1 Image quality selection 2 Night mode flash setting is active 3 Auto flash is active Name Description 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 A ...

Страница 15: ... video and audio clips 7 AC adapter is providing power 8 Battery condition 9 Memory card is in the camera 10 Audio is recording 11 Video is recording 12 2 6 4 9 F stop is set to 2 6 or 4 9 13 Portrait mode is active 14 Landscape mode is active 15 Action mode is active 16 Macro setting is active 17 Burst setting is active 18 Self timer setting is active Icon Indicates ...

Страница 16: ... camera 2 Insert the batteries as indicated inside the door 3 Close the battery door NOTE For more information about batteries see Managing batteries on page 99 NOTE If you have rechargeable batteries you can use the optional HP Photosmart 8886 camera dock or the optional HP AC power adapter to recharge batteries in the camera For more information about these optional accessories see Purchasing ca...

Страница 17: ...e 102 NOTE If a memory card is installed in the camera all new images and video clips will be stored only on the memory card The internal memory and its file system are not available when a memory card is installed in the camera 1 With the camera turned off and the back of the camera facing you open the memory card door by sliding the door to the right 2 Insert the memory card making sure that it ...

Страница 18: ...restore all camera settings that were in effect when the camera was last turned off hold down the OK button when you turn on the camera Choosing the language The first time you turn the camera on the following screen appears and prompts you to choose a language 1 Scroll to the language that you want by using the buttons 2 Press the OK button to select the highlighted language NOTE If you need to g...

Страница 19: ...at appears and then press the button to highlight the date 2 Press OK to select the first value and then use the buttons to change it Press OK to confirm Set the remaining values in the same way M Month D Day Y Year 3 Press the button to highlight the time format and then press OK if you want to change it 4 Press the button to highlight the time Set the time values in the same way you set the date...

Страница 20: ...e file on the CD to see where the manual in your language is located Windows NOTE For the HP Instant Share component of the HP Photo Imaging software to function properly on your Windows computer you must have installed at least Internet Explorer 5 01 on Windows 2000 or XP or Internet Explorer 5 01 Service Pack 2 on Windows 98 98 SE or Me 1 Close all programs and temporarily disable any virus prot...

Страница 21: ...ve of your computer 3 Double click the CD icon on the computer desktop 4 Double click the installer icon and then follow the on screen instructions to install the software NOTE Before you can unload images from the camera to a Macintosh computer you must first change the USB Configuration setting to Disk Drive in the Setup menu on the camera See Chapter 6 Using the setup menu on page 67 and then s...

Страница 22: ...22 hp photosmart 730 series user s manual ...

Страница 23: ...bject that is not in the center of the picture or to capture action shots more quickly by pre focusing in the area where the action will occur 3 Press the Shutter button all the way down to take the picture The image appears for several seconds on the Image Display for instant review During this time the image is saved to memory unless you choose to delete it by pressing the OK button In Step 2 ab...

Страница 24: ... camera will start recording 10 seconds after you press the button 3 To stop recording press the button again The length of a video clip is limited only by the amount of available memory The camera calculates the Time Remaining mm ss counter based on the amount of available memory internal or memory card The video ends when Time Remaining reaches zero or the button is pressed again After recording...

Страница 25: ...eries use the viewfinder instead To turn on Live View press the Live View button The following table describes the information that is displayed in the Live View screen when the camera settings are at their default values Icon Description 1 Current image quality setting 1 2 or 3 stars If you press the Video button the video icon appears in this location 2 24 Remaining pictures count depends on how...

Страница 26: ... is in focus and the camera can lock the focus However the focus brackets turn red and the AF viewfinder light blinks green when the camera is unable to focus If the focus brackets turn red and the AF viewfinder light blinks release the Shutter button re frame the subject for your picture and then press the Shutter button halfway down again If the camera still cannot focus after several tries the ...

Страница 27: ...he normal range For more information on the focus settings and their respective distance ranges see Using macro mode on page 36 NOTE When set to Macro focus the camera will not take a picture if it cannot find focus However when set to Normal focus the default the camera will still take a picture if it cannot find focus Status screen When Live View is turned on and you change the flash quality or ...

Страница 28: ...oom Unlike optical zoom digital zoom uses no moving lens parts The camera essentially crops the image then uses interpolation to enlarge the image to give the appearance of the object in the picture being from 1x to 5x closer 1 Press the Zoom in button to optically zoom in to the maximum level then release the button 2 Press the Zoom in button again and hold it until you reach the desired size in ...

Страница 29: ...ital zoom reduces the resolution of an image so your picture will tend to be more pixilated than the same image taken with an optical zoom If you just intend to e mail an image or post it to a website this loss of resolution will not be noticeable but in situations where the highest quality counts such as printing skip the digital zoom and use the cropping tools in your image editing software to z...

Страница 30: ...tion The camera measures light and fires the flash with red eye reduction if necessary Flash On The camera always fires the flash If the light is behind your subject use this setting to increase the light on the front of your subject This is called fill flash Flash Off The camera will not fire the flash Use this setting when you do not want a flash such as with distant objects This may result in l...

Страница 31: ...is is the most memory efficient setting ideal for images you want to e mail or post to the Internet At this setting internal camera memory holds about 125 images and a 16 MB memory card holds about 117 images Better This setting produces high quality images and requires less memory than Best setting This is recommended for printing images up to 20 by 25 cm 8 by 10 inches This is the default qualit...

Страница 32: ...e picture audio starts recording automatically 2 Continue to hold the Shutter button down to record the audio clip If you let up on the Shutter button within two seconds of taking the picture then the audio clip is discarded If you keep holding the Shutter button down the audio will continue recording as long as there is enough memory available 3 Audio recording stops either when you release the S...

Страница 33: ...pture mode an icon representing that capture mode appears in the Status LCD If Live View is on the icon also appears in the Image Display The following table describes these different icons Icon Setting Description None Normal Camera automatically selects focus aperture and shutter speed This is the default setting when the camera is first turned on Self Timer Camera waits 10 seconds after the Vid...

Страница 34: ... Camera biases toward wider apertures to blur the background and uses lower contrast for professional looking portraits F2 6 Aperture Priority Sets the camera aperture to F2 6 for a shallow depth of field background is blurred All other camera settings are automatic F4 9 Aperture Priority Sets the camera aperture to F4 9 for a medium depth of field background is slightly blurred All other camera s...

Страница 35: ...n for Focus Lock The camera measures and then locks the focus and exposure The camera will hold these settings until it takes the picture 2 Press the Shutter button all the way down A 10 second countdown appears on the Status LCD If you immediately press the Shutter button all the way down without using Focus Lock the camera will lock focus and exposure just before the end of the 10 second countdo...

Страница 36: ...era takes pictures as quickly as possible until the memory is full or the Shutter button is released Using macro mode You can use the Macro focus setting for taking close up pictures from 0 1 m 4 inches to 0 5 m 19 7 inches 1 Press the Mode button until the Macro icon appears on the Status LCD If Live View is on the icon also appears in the Image Display 2 Use the Image Display to frame the subjec...

Страница 37: ...Press the OK button at any time when the Image Display is turned off or when Live View is turned on in the Image Display 2 Use the buttons to scroll through the Capture menu options 3 Press the OK button to select a highlighted option and display its sub menu 4 Within a sub menu use the buttons and the OK button to change the setting for the Capture menu option 5 To exit the Capture menu highlight...

Страница 38: ...ncrease the EV Compensation to a positive number to produce a brighter result For a scene with many dark objects decrease the EV Compensation to darken the scene to be closer to black 1 In the Capture menu select EV Compensation 2 In the EV Compensation menu use the buttons to change the EV setting in 0 5 steps from 2 0 to 2 0 The new setting is applied to the Live View screen behind the menu so y...

Страница 39: ...the picture and the Shade setting can make a sunset picture look more orange 1 In the Capture menu select White Balance 2 In the White Balance menu use the buttons to select a setting The new setting is applied to the Live View screen behind the menu so you should be able to see the effect the setting will have on the picture 3 Press OK to save the setting and return to the Capture menu The follow...

Страница 40: ...be grayed out Lower ISO speeds will capture the best quality pictures with the least amount of noise or grain If taking a picture in low light conditions without a flash at ISO 100 you may want to use a tripod Higher ISO speeds allow higher shutter speeds and thus can be used when taking pictures in dark areas without a flash or when taking pictures of fast moving objects and you want to stop acti...

Страница 41: ...tting of Auto the number value for the setting will appear at the top of the Live View screen The new setting remains in effect until it is changed again or until the camera is turned off AE metering This setting allows you to specify which region of a scene the camera will use to calculate the exposure 1 In the Capture menu select AE Metering 2 In the AE Metering menu use the buttons to select a ...

Страница 42: ...want everything in the picture to be used equally when calculating exposure None Center Weighted Camera uses the center of the scene region to measure and calculate exposure This setting is good to use when the subject is in the center of the frame Exposure will be based more on the subject than on its surroundings This is the default setting Spot Camera uses a small area in the center of the scen...

Страница 43: ...e settings in more detail If the new setting is anything other than the default setting of Medium the icon for the setting in the table above will appear at the bottom of the Live View screen The new setting remains in effect even if you turn the camera off until it is changed again Icon Setting Description High Emphasizes more vivid colors in a scene Outdoor landscape photography can use high sat...

Страница 44: ...o the Capture menu The following table helps explain the settings in more detail If the new setting is anything other than the default setting of Medium the icon for the setting in the table above will appear at the bottom of the Live View screen The new setting remains in effect even if you turn the camera off until it is changed again Setup For information about the Setup menu see Chapter 6 Usin...

Страница 45: ...ears on the Image Display 2 Use the buttons to scroll through your images and video clips Press and hold the buttons to scroll automatically Still images that have audio clips attached to them will automatically play the audio clip To replay the audio clip press the button Pressing the button before during or after audio playback skips to the next image Video clips will play automatically after a ...

Страница 46: ... batteries z Camera is using AC power from the optional HP 8886 camera dock or HP AC power adapter 2 3 Indicates this image has been marked for e mailing using HP Instant Share this example shows that it will be e mailed to 3 destinations 3 2 Indicates this image has been marked for printing using HP Instant Share this example shows that 2 copies will be printed 4 0 29 Indicates this image has an ...

Страница 47: ...Playback menu 3 Use the buttons to highlight the menu options on the left of the Image Display In order to let you see more of the image you are reviewing the label of each menu option only appears when you highlight the menu option NOTE In the Playback menu an additional line of information about the image appears in the lower right corner of the Image Display It includes the date the picture was...

Страница 48: ... press OK again to select the View Thumbnails option 2 Scroll through the thumbnail images using the buttons The current image is highlighted with a yellow border Information about the selected image appears at the bottom of the screen such as whether it has been selected for HP Instant Share whether it is a video clip or whether an audio clip is attached to a still image 3 Press the OK button to ...

Страница 49: ...K The image you were viewing in Playback is automatically rotated 90 degrees clockwise 3 After the image has been rotated you can rotate it again in either direction using the buttons 4 When you are ready to save the rotated image press the OK button The camera will save the rotated image and then return to the Playback menu NOTE Before you press the OK button in step 4 above you can cancel the ro...

Страница 50: ...clip then returns to the Playback menu All Images in Memory on Card Deletes all of the images and video clips from internal memory or the memory card then displays a screen verifying that there are no images left in memory Format Memory Card Deletes all of the images video clips and files from internal memory or the memory card and then formats the internal memory or memory card A screen appears v...

Страница 51: ... you want then press OK to display the Playback menu 2 Select the Record Audio option 3 If the image does not already have an audio clip recording starts immediately Recording will continue until you press OK again or the memory fills up whichever comes first A microphone icon and an elapsed time counter appear in the middle of the Image Display during recording If the current image already has an...

Страница 52: ...mage to three times its size 3 Scroll up or down in the image by using the buttons 4 To scroll left and right press OK to display the Magnify menu Highlight the menu option called Scroll Left Right then press OK Now you can use the buttons to scroll left and right in the image 5 To magnify the image to six times its size press OK to display the Magnify menu then select Magnify More 6 To return to ...

Страница 53: ... and the selected images will be printed automatically As another example you can select images in the camera to be automatically sent to e mail addresses including group lists online albums and a photo finishing service the next time you connect the camera to your computer When you press the HP Instant Share Share button on the camera the most recently taken or viewed image appears on the Image D...

Страница 54: ...y default the picture is printed 10 by 15 cm 4 by 6 inches 2 Print 2 Copies of current image when connected to a computer or printer 3 Customize this Menu lets you add e mail addresses and other destinations such as Order Prints and Upload to HP Photo website to the Share menu See Adding destinations to the share menu on the camera on page 56 4 Check mark indicates the destination has been selecte...

Страница 55: ...elect both the Print 1 Copy and the Print 2 Copies print options for an image so that 3 copies of the image will be printed when connected to a computer or printer 4 To select another image for printing go back to step 1 When you are finished selecting all the images you want to print simply press the Playback button or select EXIT SHARE MENU 5 The next time you connect the camera to your computer...

Страница 56: ...omplete this step Adding destinations to the share menu on the camera NOTE You will need an Internet connection to complete this procedure on a Windows computer 1 Turn on the camera and then press the Share button 2 Highlight the Customize this Menu option and press the OK button A message on the Image Display appears asking you to connect the camera to your computer NOTE If your computer is runni...

Страница 57: ... create a secure account for the photos you share using HP Instant Share services The first time you see this screen you will need to register as a new user Follow the instructions on the screen to register 7 Once you have successfully registered sign in to HP Passport and then the HP Instant Share E mail Setup screen will appear Here you can either enter individual e mail addresses or create grou...

Страница 58: ...m of 32 Share destinations such as individual e mail addresses or group distribution lists in the Share menu on your camera in addition to Print 1 Copy and Print 2 Copies 9 When you have finished adding Share destinations click on either Save to Camera on a Windows computer or Next on a Macintosh computer to add the new addresses or distribution lists to the camera s Share menu When the computer c...

Страница 59: ...ctivate the Share menu and then use the buttons to scroll to the HP Instant Share destination that you want to select 3 Press OK to select the destination and a appears next to that destination You can select more than one destination or print option for an image To un select a destination simply press OK again 4 To select one or more destinations for another image go back to step 1 When you are f...

Страница 60: ...ins thumbnail images of the pictures you selected for that address as well as a link to a web page where the recipient can view the images From that web page the recipient can do things like reply to you print the images save images to their computer forward images and more This makes it easy for people who use different e mail programs to be able to see your images without the difficulty of deali...

Страница 61: ...8886 camera dock to do this task see the HP 8886 Camera Dock User s Manual NOTE If you are using a Macintosh computer you must first change the USB configuration setting to Disk Drive in the Setup menu See USB configuration on page 69 1 Your camera came with a special USB cable for connecting the camera to a computer Connect the larger end of that USB cable to the computer 2 Open the rubber door o...

Страница 62: ...ns are started after the images have been unloaded to the computer 4 When the unload screen on the computer says Finished your images have been saved and shared You can now disconnect the camera from the computer NOTE To unload images to a computer that does not have the HP Photo Imaging software installed on it change the USB Configuration setting to Disk Drive in the Setup menu See USB configura...

Страница 63: ... selected from the camera Share menu or all images in the camera To print directly to an HP Photosmart printer or to any other HP printer with front panel USB ports 1 Turn on the camera 2 Check that the printer is turned on and is online There should be no blinking lights on the printer or error messages displayed about the printer Load paper into the printer if needed 3 Your camera came with a sp...

Страница 64: ...utton to change the setting for each option NOTE There is a print preview in the Print Setup screen showing the page layout that will be used for printing images This print preview updates as you change the settings for the Print Size and Paper Size 6 Press the OK button to begin printing NOTE If you used a memory card in your camera another way to print images directly from the card is to insert ...

Страница 65: ... or PAL video signal to a TV The NTSC format is used primarily in North America and Japan while the PAL format is used primarily in Europe This setting is done for you when you set the language of the camera If you want to change the video signal format change the TV Configuration setting in the Setup menu See TV configuration on page 70 3 Your camera will be the source for the TV signal just like...

Страница 66: ...deo clip and then fading to the next image You can also manually scroll through the images by pressing the buttons NOTE The Image Display on the camera turns off when the camera is connected to a TV However you can still use the Playback and Share menus while connected to the TV since the menus will display on the TV screen ...

Страница 67: ...other menus see Using the playback menu on page 47 and Advanced capture settings on page 37 2 Use the buttons to scroll through the Setup menu options 3 Press the OK button to select a highlighted option and display its sub menu 4 Within a sub menu use the buttons and the OK button to change the setting for the Setup menu option 5 To exit the Setup menu highlight the EXIT SETUP MENU option and pre...

Страница 68: ... with images or video clips The default setting is Low Date time This Setup menu option allows you to set the current date and time as well as the date time format for the camera This is usually done when you first set up the camera but you may need to re set the date and time when you are travelling to different time zones or when the batteries are removed from the camera for more than 10 minutes...

Страница 69: ...the Picture Transfer Protocol PTP standard This is the default setting on the camera z Disk Drive Causes the computer to recognize the camera as a disk drive using the Mass Storage Device Class MSDC standard Use this table as a guide for which USB Configuration setting to use with your computer HP Photo Imaging software Windows Macintosh Installed Digital Camera Disk Drive Not installed Disk Drive...

Страница 70: ...ting depends on the language that you selected when you powered on the camera for the first time For more information on connecting the camera to a TV see either Displaying images on a TV on page 65 when using an optional Audio Video cable or the HP 8886 Camera Dock User s Manual when using the camera dock Language This Setup menu option sets the language of the camera interface including the text...

Страница 71: ...en appears If you select Yes to move images they are moved to the card and all moved images are deleted from internal memory If only some of the images will fit on the memory card this screen appears which allows you to move as many images as the card will hold The moved images will be deleted from internal memory and the images that could not be moved will be retained in internal memory NOTE When...

Страница 72: ...72 hp photosmart 730 series user s manual ...

Страница 73: ...camera are provided on the following website www hp com support Problem Possible cause Solution The camera does not turn on The batteries are functioning incorrectly are dead are installed incorrectly or are missing The charge in the batteries can be low or completely drained Try installing new or recharged batteries Ensure that the batteries are inserted correctly Do not use ordinary alkaline bat...

Страница 74: ...r defective and is plugged into a working electrical outlet The memory card is defective or contains corrupt images Remove the memory card I replace the camera batteries frequently The NiMH batteries you are using were recharged incorrectly or have drained on their own because they have not been used lately When NiMH batteries are brand new or have not been used in several months they should be ch...

Страница 75: ...ay for an extended period of time or use the viewfinder instead of the Image Display whenever possible Do not use ordinary alkaline batteries For best results use photo lithium batteries or rechargeable NiMH batteries If you must use alkaline batteries use high grade ultra or premium varieties See page 99 The camera batteries will not charge Rechargeable batteries are not inserted Install NiMH bat...

Страница 76: ...try again The wrong AC power adapter is being used Use only the HP AC power adapter approved for use with this camera See Purchasing camera accessories on page 102 The batteries are damaged or bad NiMH batteries degrade over time and can fail If the camera detects a problem with the batteries it will not start charging or will stop charging prematurely Purchase new batteries The Memory USB light b...

Страница 77: ...n Turn on the camera or turn it off and then on again The camera is connected to a computer Most of the camera buttons except for the switch do not respond when the camera is connected to a computer If they respond it is only to turn the Image Display on if it is off or in some cases turn the Image Display off if it is on The batteries are drained Replace or recharge the batteries Images in the me...

Страница 78: ...ait for the second flash The camera does not take a picture when I press the Shutter button You did not press the Shutter button hard enough Press the Shutter button all the way down The memory storage is full either internal or card Unload images from the camera to your computer then delete all images from internal memory or the memory card Move images from internal memory to a memory card to fre...

Страница 79: ...lose to the camera lens Use Macro mode for close up shots Do not try to get closer than the camera s minimum focus range See Using macro mode on page 36 You moved the camera while you took the picture Hold the camera steady as you press the Shutter button or use a tripod The light is low and the flash is set to Flash Off In dim light the camera requires a longer exposure Use a tripod to hold the c...

Страница 80: ...al or artificial source other than the flash provided too much light Try taking the picture from a different angle Avoid pointing the camera directly toward a bright light or reflective surface on a sunny day Use the Flash On setting see page 30 or adjust the Exposure Compensation see page 38 The scene had many dark objects such as a black dog on a black couch Decrease the Exposure Compensation se...

Страница 81: ...ecifications on page 105 or try turning flash off will require a longer exposure A light shone behind the subject Use the Flash On setting see page 30 to brighten the subject Or adjust the Exposure Compensation see page 38 Your finger blocked the flash Be sure to move your fingers away from the flash when you take a picture The scene had many light colored objects such as a white dog in snow Incre...

Страница 82: ...optical viewfinder instead of the Image Display Replace or recharge batteries or use an optional HP AC adapter Batteries are too low to record a video clip Battery power is too low and the camera will shut down soon Either recharge or replace the batteries Batteries cannot be charged Either an error occurred during charging an AC power disruption occurred during charging the wrong AC power adapter...

Страница 83: ...e menu This will delete all data on the card The card requires formatting The memory card needs to be formatted Press OK this should display the Format Card screen or format the memory card by using the Format Card option in the Delete menu This will delete all data on the card Card is unreadable The memory card is not a supported card or the card is corrupted Ensure that the memory card is the pr...

Страница 84: ...or saving video Memory card was removed before the camera was finished writing to the card Always wait until the Memory USB light stops blinking before removing the card from the camera 1st screen No card in camera 2nd screen Error saving image Please reinsert the card Memory card was removed before the camera was finished writing to the card Reinsert the memory card Always wait until the Memory U...

Страница 85: ...r software Communication error Camera received an error code from the HP software on the computer Disconnect the USB cable or lift the camera out of the HP camera dock then re connect and try again Charging Flash The camera is recharging the flash It takes longer to charge the flash when the batteries are low If you see this message a lot you may need to replace or recharge the batteries Card full...

Страница 86: ...properly Use the HP software to edit the images copied on the memory card Also do not remove batteries or the memory card when the camera is turned on Unable to focus The subject did not provide enough contrast for the camera to focus properly Use Focus Lock before taking the picture see page 23 Shaking hand icon Camera is preparing to take a picture Camera must be held very still due to long expo...

Страница 87: ...connection between the camera and printer Make sure the cable is connected between the camera or HP 8886 camera dock and the printer If that does not work turn off the camera and disconnect it Turn the printer off and then on again Re connect the camera and turn it on A supported printer is either turned off or not connected to the camera Make sure the camera is connected to a supported printer an...

Страница 88: ...hoto tray or change the paper size Printer top cover is open The printer is open Close the top cover of the printer Incorrect or missing print cartridge The printer cartridge is the incorrect model or is missing Install a new printer cartridge turn the printer off then turn it back on Printer has a paper jam There is a paper jam Turn off the printer Clear the paper jam and then turn on the printer...

Страница 89: ...canceled Press the OK button on the camera Complete the print request again Any error code numbers that appear The camera may have a hardware or firmware problem Turn the camera off and then on again If the problem persists call HP Support see page 92 Message Possible cause Solution ...

Страница 90: ...the memory is either full or the memory card is locked Make room on the internal memory or memory card If you are using an SD memory card unlock it by switching the locking tab on the card to the unlocked position Computer cannot find the connected camera The camera is turned off Turn on the camera The camera is not working correctly Try connecting the camera directly to an HP Photosmart printer o...

Страница 91: ...other disk drive on the computer so that you can easily copy the image files from the camera to the hard drive of your computer The camera is connected to the computer through a USB hub and your USB hub is not compatible with the camera Connect the camera directly to a USB port on the computer You are using the HP 8886 camera dock and forgot to press the Save Print button Press the Save Print butt...

Страница 92: ...tion z Tips on using your camera more effectively and creatively z HP digital camera driver updates and software z Register your product z Subscribe to newsletters driver and software updates and support alerts Support process The HP support process works most effectively if you perform the following steps in the order specified 1 Review the troubleshooting section of this User s Manual which star...

Страница 93: ... free during your digital camera s limited warranty period After the warranty period the dealer will quote a service charge 5 Contact HP Consumer Support for support by phone Please consult the following website to check the details and conditions of phone support in your country region www hp com support As a part of HP s continuing efforts to improve phone support information services we advise ...

Страница 94: ...f your warranty telephone support is provided free of charge Call 208 323 2551 If this is a long distance call for you long distance charges will apply US phone support is available in both English and Spanish 24 hours a day 7 days a week days and hours of support may change without notice After the warranty period call 208 323 2551 Charges are 25 00 per issue and are charged to your credit card I...

Страница 95: ...rt Algeria 213 0 61 56 45 43 Austria 43 0 820 87 4417 Bahrain 973 800 728 Belgium 070 300 005 Dutch 070 300 004 French Czech Republic 42 0 2 6130 7310 Denmark 45 70202845 Egypt 20 02 532 5222 Finland 358 0 203 66 767 France 33 0 892 6960 22 Euro 0 34 min Germany 49 0 180 5652 180 Euro 0 12 min Greece 30 10 60 73 603 Hungary 36 0 1 382 1111 Ireland 1890 923902 Israel 972 0 9 830 4848 Italy 848 800 ...

Страница 96: ... 7 812 346 7997 St Petersburg Saudi Arabia 966 800 897 14440 Slovakia 421 2 6820 8080 South Africa 086 000 1030 inside RSA 27 11 258 9301 outside RSA Spain 902 010 059 Sweden 46 0 77 120 4765 Switzerland 0848 672 672 German French Italian Peak time 0 08 CHF Outside peak 0 04 CHF Tunisia 216 1 891 222 Turkey 90 216 579 71 71 Ukraine 7 380 44 490 3520 United Arab Emirates 800 4910 United Kingdom 44 ...

Страница 97: ...side Grande São Paulo Canada 1 905 206 4663 during the warranty period 1 877 621 4722 after the warranty period Central America and the Caribbean 1 800 711 2884 Chile 56 800 22 5547 Post sales Business Computing 56 800 360 999 Post sales Home Computing China 86 10 6564 5959 Colombia 57 9 800 114 726 Guatemala 502 1 800 999 5105 Hong Kong SAR 852 3002 8555 India 1 600 112267 or 91 11 682 6035 Hindi...

Страница 98: ...0 472 6684 outside Mexico City New Zealand 64 9 356 6640 Peru 51 0 800 10111 Philippines 63 2 867 3551 Puerto Rico 1 877 2320 589 Singapore 65 6272 5300 Taiwan 886 0 800 010055 Thailand 66 2 661 4000 United States 1 208 323 2551 Venezuela 58 0 800 4746 8368 Vietnam 84 0 8 823 4530 ...

Страница 99: ...layed on the Status LCD and Image Display The camera uses two AA batteries Do not use ordinary alkaline batteries For best results use photo lithium or rechargeable NiMH batteries If you must use alkaline batteries use high grade ultra or premium varieties NOTE If you do not intend to use your camera for extended periods of time more than a month we strongly recommend that you remove the batteries...

Страница 100: ...y when necessary z Use the Auto flash setting rather than Flash On z Minimize power cycling If you expect to average more than one picture every five minutes leave the camera on rather than turning it off after each shot This minimizes the number of times the lens has to extend and retract z Use an optional HP AC adapter or HP 8886 camera dock when the camera will be on for extended periods of tim...

Страница 101: ... time One low charged battery will reduce the battery life for both batteries in the camera z For NiMH batteries to reach optimal capacity and performance they should first be discharged completely and recharged four separate times z NiMH batteries discharge when not in use whether they are installed in a device such as in the camera or not If they have not been used for more than two weeks rechar...

Страница 102: ...8886A ABM Korea Australia and New Zealand C8886A UUF Europe except for the United Kingdom see the next option below C8886A AC2 United Kingdom and South Africa C8886A ABU z HP Photosmart Digital Camera Deluxe Starter Kit C8889A for North America C8884B UUS for continental Europe and C8884B ABU for the United Kingdom Contents include Padded camera case Battery recharger 4 rechargeable NiMH batteries...

Страница 103: ...nly supports the use of MMC memory cards that have been verified compliant to the MultiMediaCardTM specification as of January 2000 Compliant MMC memory cards have the MultiMediaCardTM logo on the card The following memory cards are available from HP 32 MB SD card C8895A 64 MB SD card C8896A 128 MB SD card C8897A z HP Photosmart padded camera case C8905A z HP audio video accessory cable to connect...

Страница 104: ...104 hp photosmart 730 series user s manual ...

Страница 105: ...or depth 30 bit 10 bits by 3 colors Storage z 16 MB internal Flash memory z Slot for memory card Secure Digital SD or MultiMediaCardTM MMC memory card supported see page 103 Number of images that can be saved in memory internal or card depends on the image quality setting see page 31 Lens Focal length z Wide 5 8 mm 17 4 mm z Telephoto 17 4 mm z 35 mm equivalent approximately 38 mm 114 mm F Number ...

Страница 106: ...ipod mount Yes Built in flash 1 to 6 second recharge Flash working distance 3 0 m 9 8 ft guide number 7 8 at wide zoom setting External flash No Flash settings Auto default Auto with Red eye Reduction Flash On Night with Red eye Reduction Flash Off Image Display 1 5 inch LED backlit TFT LCD with 61 380 pixels Status LCD Flash settings AC Battery Memory Card quality setting remaining image count vi...

Страница 107: ...nly by available memory z Video Audio captured automatically with video Exposure Mode settings Auto default Action Landscape Portrait Aperture Priority F 2 6 and F 4 9 Exposure Compensation Can be set manually from 2 0 to 2 0 EV Exposure Value in 0 5 EV increments White Balance settings Auto default Sun Shade Tungsten Fluorescent AE Metering settings Average Center Weighted default Spot ISO Speed ...

Страница 108: ...rs z Audio Video out to TV z DC IN 3 3Vdc 2500mAs z HP 8886 camera dock Standards z PTP 15740 z MSDC transfer z NTSC PAL z JPEG z AVI z DPOF 1 1 z EXIF 2 2 z DCF 1 0 External Body Dimensions 105 mm L by 45 mm W by 70 mm H 4 1 in L by 1 8 in W by 2 8 in H Weight 240 grams 8 8 ounces without batteries Temperature range Operational z 5 C to 45 C 41 F to 113 F z 15 to 85 relative humidity Storage z 30...

Страница 109: ...mera using the optional HP AC adapter or HP 8886 camera dock z Optional HP AC adapter Input 100 240Vac Output 3 3 3 7Vdc 2500mA United States and Canada C8912 A2L Europe C8912 UUS Korea Australia and New Zealand C8912 UUF z Optional HP 8886 camera dock different product numbers for each area see Purchasing camera accessories on page 102 z DC car adapter Slow trickle recharging in camera with optio...

Страница 110: ...110 hp photosmart 730 series user s manual ...

Страница 111: ...ons 99 install 16 levels 99 rechargeable 101 types to use 99 Best quality setting description 31 Better quality setting description 31 blinking lights Memory USB 11 Self Timer 12 viewfinder 10 bonus software 21 brackets on display screen 26 brightening an image 38 burst mode 36 buttons on camera 10 C camera accessories 102 Camera Sounds setting 68 camera specifications 105 camera turn on off 18 Ca...

Страница 112: ...2 empty batteries icon 99 enlarge image 52 error messages on camera 82 on computer 90 Exposure Compensation setting 38 Exposure Mode setting 33 F files delete from memory card 50 DPOF 55 size versus quality 31 flash button 13 range 106 settings 30 using 30 focus lock 23 26 range 106 setting 36 focus brackets using 26 format memory card 50 full batteries icon 99 G Good quality setting description 3...

Страница 113: ...emaining 25 Red eye Reduction setting 30 rotate 49 Saturation setting 43 Sharpness setting 44 thumbnails 48 too dark light 38 unloading camera to computer 61 White Balance setting 39 install batteries 16 HP camera dock 9 memory card 17 software 20 21 wrist strap 16 instant review 23 24 internal memory moving images to memory card 71 pictures remaining 25 ISO Speed setting 40 L landscape exposure m...

Страница 114: ...ithium batteries 99 Picture Transfer Protocol 69 pictures instant review 23 share 53 take close up pictures 36 take multiple burst 36 take self timer 35 take stills 23 Playback turn on off 11 using 45 Playback button 11 Playback menu 47 portrait exposure mode 34 power battery level icons 99 restoring previous settings 18 specifications 109 switch 10 turn on off 18 power adapter HP AC connector on ...

Страница 115: ...rpness setting 44 Shutter button description 14 lock exposure and focus 26 shutter speed range 106 slideshow display on TV 66 software install 20 21 sounds of camera 68 space remaining in memory 25 specifications 105 Status LCD description 14 status screen 27 still pictures take 23 support for consumers 92 T technical support 92 thumbnail images view 48 Time Date setting 19 68 tripod mount 12 trou...

Страница 116: ...wfinder light 10 viewfinder 10 viewfinder lights 10 viewing images and video clips 45 W web sites for HP 92 White Balance setting 39 Windows computer bonus software 21 connect to 61 install software 20 wrist strap attaching to camera 16 mount on camera 11 Z zoom specifications 106 use optical or digital 28 Zoom Out In buttons 11 ...

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