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HP Pavilion dv6-1300 - Entertainment Notebook PC, Руководство пользователя

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HP Pavilion dv6-1300 - Entertainment Notebook PC Скачать руководство пользователя страница 29

The computer does not detect the optical drive

If Windows does not detect an installed device, the device driver software may be missing or corrupted.
If you suspect that the CD, DVD, or BD drive is not being detected, verify that the optical drive is listed
in the Device Manager utility.

1.

Remove any discs from the optical drive.

2.

Select 

Start

 

>

 

Control Panel

 

>

 

System and Security

. Then in the 

System

 area, click 

Device

Manager

.

3.

In the Device Manager window, click the arrow next to 

DVD/CD-ROM drives

 to expand the list to

show all of the installed drives. Look for an optical drive listing.

If the drive is not listed, install (or reinstall) the device driver as instructed in “A device driver must
be reinstalled” found later in this section.

4.

Right-click the optical device listing to perform the following tasks:

●

Update driver software

●

Disable

●

Uninstall

●

Scan for hardware changes. Windows scans your system for installed hardware and installs
any required drivers.

●

Click 

Properties

 to see if the device is working properly:

◦

The Properties window provides details about the device to help you troubleshoot issues.

◦

Click the 

Driver

 tab to update, disable, or uninstall drivers for this device.

The computer does not detect the optical drive

25

Содержание Pavilion dv6-1300 - Entertainment Notebook PC

Страница 1: ...Drives User Guide ...

Страница 2: ...re set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition August 2009 Document Part Number 539578 001 Product notice This user guide describes features that are common to most models Some feature...

Страница 3: ...ving the copyright warning 10 Copying a CD or DVD 11 Creating or burning a CD or DVD 12 Removing an optical disc CD DVD or BD 13 3 Using HP ProtectSmart Hard Drive Protection select models only Identifying HP ProtectSmart Hard Drive Protection status 15 Managing power with a parked hard drive 16 Using HP ProtectSmart Hard Drive Protection software 17 4 Improving hard drive performance Using Disk D...

Страница 4: ...lay automatically 27 The process of burning a disc does not begin or it stops before completion 28 A DVD or BD playing in Windows Media Player produces no sound or display 29 A device driver must be reinstalled 30 Obtaining Windows device drivers 30 Obtaining HP device drivers 30 Index 31 iv ...

Страница 5: ...Hibernation turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while the optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to...

Страница 6: ...to read data discs play music and watch movies If your computer includes a Blu ray Disc drive also known as a BD drive you can also watch high definition video from disc Identify the kind of device installed in your computer to see its capabilities 2 Chapter 2 Using an optical drive ...

Страница 7: ... R and CD RW Combo Drive DVD RW R and CD RW Combo Drive with Double Layer DL support LightScribe DVD RW R and CD RW Combo drive with Double Layer DL support Blu ray Disc ROM Drive with SuperMulti DVD RW Double Layer DL support Blu ray Disc ROM Drive with LightScribe and SuperMulti DVD RW Double Layer DL support NOTE Some of the drives listed above may not be supported by your computer Identifying ...

Страница 8: ...ical drive type Write to CD RW Write to DVD RW R Write to DVD R DL Write label to LightScribe CD or DVD RW R DVD RW R and CD RW Combo Drive Yes Yes No No DVD RW R and CD RW Combo Drive with DL support Yes Yes Yes No LightScribe DVD RW R and CD RW Combo Drive with DL support Yes Yes Yes Yes Blu ray Disc ROM Drive with SuperMulti DVD RW Double Layer DL support Yes Yes Yes No Blu ray Disc ROM Drive w...

Страница 9: ...ecorded it cannot be erased or written over CD RW discs Use a CD RW disc a rewritable version of a CD to store large projects that must be updated frequently Typical uses include the following Developing and maintaining large documents and project files Transporting work files Making weekly backups of hard drive files Updating photos video audio and data continuously DVD R discs Use blank DVD R di...

Страница 10: ...capacity of a single layer DVD at 4 7 GB A dual layer Blu ray Disc can store 50 GB almost 6 times the capacity of a dual layer DVD at 8 5 GB NOTE Because Blu ray is a new format containing new technologies certain disc digital connection compatibility and or performance issues may arise and do not constitute defects in the product Flawless playback on all systems is not guaranteed 6 Chapter 2 Usin...

Страница 11: ...t fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray If you have not yet configured AutoPlay as described in the following section an AutoPlay dialog box opens It prompts you to select how you want to use the media content NOTE For best results be sure that your AC adapt...

Страница 12: ...utoPlay for all media and devices check box is selected 3 Click Choose a default and then select one of the available options for each media type listed NOTE Choose MediaSmart to play DVDs 4 Click Save NOTE For more information about AutoPlay refer to Help and Support 8 Chapter 2 Using an optical drive ...

Страница 13: ...egion tab To change settings through the operating system 1 Select Start Control Panel System and Security Then in the System area click Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Window...

Страница 14: ...al offense under applicable copyright laws to make unauthorized copies of copyright protected material including computer programs films broadcasts and sound recordings Do not use this computer for such purposes 10 Chapter 2 Using an optical drive ...

Страница 15: ...e disc you want to copy into the optical drive 3 Click Copy at the bottom right of the screen 4 When prompted remove the source disc from the optical drive and insert a blank disc into the drive After the information is copied the disc you created ejects automatically Copying a CD or DVD 11 ...

Страница 16: ...isc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers with MP3 software installed To burn a CD or DVD follow these steps 1 Download or copy the source files into a folder on your hard drive 2 Insert a blank CD or DVD into the optical drive 3 Select Start All Programs and then select the name of the software you want to use NOTE Some pro...

Страница 17: ...2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case Removing an optical disc CD DVD or BD 13 ...

Страница 18: ...ons You drop the computer You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation For more information refer to the HP ProtectSmart Hard Drive Protection software Help 14 Chapter 3 Using HP ProtectSmart Hard Drive Protection select ...

Страница 19: ...diagonal line is superimposed over the hard drive icon If the drives are parked a yellow moon is superimposed over the hard drive icon NOTE The icon in the Mobility Center may not show the most up to date status for the drive For immediate updates after a change in status you need to enable the notification area icon To enable the notification area icon 1 Select Start Control Panel Hardware and So...

Страница 20: ...Sleep or Hibernation except as described in the following Note NOTE If the computer is running on battery power and reaches a critical battery level HP ProtectSmart Hard Drive Protection allows the computer to initiate Hibernation Before you move the computer HP recommends that you either shut it down or initiate Sleep or Hibernation 16 Chapter 3 Using HP ProtectSmart Hard Drive Protection select ...

Страница 21: ...an Administrator group can change the privileges for non Administrator users Determine whether a drive in the system is supported To open the software and change settings follow these steps 1 In Mobility Center click the hard drive icon to open the HP ProtectSmart Hard Drive Protection window or Select Start Control Panel Hardware and Sound HP ProtectSmart Hard Drive Protection NOTE If prompted by...

Страница 22: ...ight or another time when you do not need access to your computer HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Select Start All Programs Accessories System Tools Disk Defragmenter 2 Click Defragment disk NOTE Windows includes the User ...

Страница 23: ...or unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently To run Disk Cleanup 1 Select Start All Programs Accessories System Tools Disk Cleanup 2 Follow the on screen instructions Using Disk Cleanup 19 ...

Страница 24: ...n the computer through the operating system To remove the hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove the battery from the computer 7 With the hard drive bay toward you loosen the 2 hard drive cover screws 1...

Страница 25: ...e 3 from the computer To install a hard drive 1 Insert the hard drive into the hard drive bay 1 2 Using the tab 2 on the hard drive pull it to the right so that the rubber spacers tuck into the openings on the right side of the hard drive bay 3 Connect the hard drive cable 3 to the hard drive connector on the system board 21 ...

Страница 26: ...4 Align the tabs on the hard drive cover with the notches on the computer 1 5 Close the cover 2 6 Tighten the 2 hard drive cover screws 3 22 Chapter 5 Replacing the hard drive ...

Страница 27: ...6 Troubleshooting The following sections describe several common issues and resolutions 23 ...

Страница 28: ...ray is released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case 24 Chapter 6 Trou...

Страница 29: ...t to show all of the installed drives Look for an optical drive listing If the drive is not listed install or reinstall the device driver as instructed in A device driver must be reinstalled found later in this section 4 Right click the optical device listing to perform the following tasks Update driver software Disable Uninstall Scan for hardware changes Windows scans your system for installed ha...

Страница 30: ...ng ways Playback may resume or The playback window in the multimedia program may close To return to playing the disc click the Play button in your multimedia program to restart the disc In rare cases you may need to exit the program and then restart it Increase system resources Turn off printers and scanners and unplug cameras and portable handheld devices Disconnecting these Plug and Play devices...

Страница 31: ...lt Programs Change AutoPlay settings 2 Confirm that the Use AutoPlay for all media and devices check box is selected 3 Click Save A CD DVD or BD should now start automatically when it is inserted into the optical drive A disc does not play automatically 27 ...

Страница 32: ...er guides for more information about disc types Be sure that the disc is inserted properly Select a slower write speed and try again If you are copying a disc save the information on the source disc to your hard drive before trying to burn the contents to a new disc and then burn from your hard drive Reinstall the disc burning device driver located in the DVD CD ROM drives category in Device Manag...

Страница 33: ...r produces no sound or display Use MediaSmart to play a DVD or BD MediaSmart is installed on the computer and is also available from the HP Web site at http www hp com A DVD or BD playing in Windows Media Player produces no sound or display 29 ...

Страница 34: ...s are once again listed 7 Try running your program again If uninstalling and reinstalling the device drivers does not correct the problem you may need to update your drivers using the procedures in the following sections Obtaining Windows device drivers You can obtain the latest Windows device drivers by using Windows Update This feature can be set to automatically check for and install updates fo...

Страница 35: ...ng 7 removing 13 DVD drive 4 DVD region settings 9 H hard disk drive HP ProtectSmart Hard Drive Protection 14 installing 21 removing 20 replacing 20 hard drive HP ProtectSmart Hard Drive Protection 14 installing 21 removing 20 replacing 20 HP ProtectSmart Hard Drive Protection 14 L light drive 15 M maintenance Disk Cleanup 19 Disk Defragmenter 18 O optical disc Blu ray 6 removing 13 using 4 5 opti...

Страница 36: ......

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