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HP pavilion 15-ab000, Руководство пользователя

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NOTE:

If you need to stop a diagnostic test, press 

esc

.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE:

Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.

There are two options to download HP PC Hardware Diagnostics to a USB device:
Option 1: HP PC Diagnostics homepage— Provides access to the latest UEFI version

1.

Go to 

http://hp.com/go/techcenter/pcdiags

.

2.

Click the UEFI Download link, and then select Run.

Option 2: Support and Drivers page—Provides downloads for a specific product for earlier and later versions

1.

Go to 

http://www.hp.com

.

2.

Point to Support, located at the top of the page, and then click Download Drivers.

3.

In the text box, enter the product name, and then click Go.
– or –
Click Find Now to let HP automatically detect your product.

4.

Select your computer model, and then select your operating system.

5.

In the Diagnostic section, click HP UEFI Support Environment.
– or –
Click Download, and then select Run.

48

Chapter 9   Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)

Содержание pavilion 15-ab000

Страница 1: ...User Guide ...

Страница 2: ...t notice This guide describes features that are common to most models Some features may not be available on your computer This computer may require upgraded and or separately purchased hardware and or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality Go to http windows microsoft com en us windows7 get know windows 7 for details To access the latest us...

Страница 3: ...ther hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for S...

Страница 4: ...iv Safety warning notice ...

Страница 5: ...Celeron N28xx N29xx N30xx N31xx series processor and a Windows operating system If your computer is configured as described do not change the processor configuration setting in msconfig exe from 4 or 2 processors to 1 processor If you do so your computer will not restart You will have to perform a factory reset to restore the original settings v ...

Страница 6: ...vi Processor configuration setting select models only ...

Страница 7: ...Connecting to a wireless network 15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager select models only 16 Using operating system controls 16 Sharing data and drives and accessing software 16 Using a WLAN 16 Using an Internet service provider 17 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 18 Connecting to a WLAN 18 Using Bluetoo...

Страница 8: ...d games 25 5 Navigating the screen 26 Using the TouchPad and gestures 26 Scrolling 26 2 finger pinch zoom 26 Rotating 27 Flicking 27 Using the keyboard and mouse 28 Using the keys 28 Using the action keys 28 Using the hot keys 29 Using ALT GR key combinations 29 Using the integrated numeric keypad 29 6 Managing power 30 Initiating Sleep and Hibernation 30 Manually initiating and exiting Sleep 30 M...

Страница 9: ...ving performance 38 Handling drives 38 Using HP 3D DriveGuard select models only 38 Identifying HP 3D DriveGuard status 39 Using Disk Defragmenter 39 Using Disk Cleanup 39 Updating programs and drivers 39 Cleaning your computer 40 Cleaning procedures 40 Cleaning the display All in Ones or Notebooks 40 Cleaning the sides or cover 40 Cleaning the TouchPad keyboard or mouse 40 Traveling with or shipp...

Страница 10: ...ry media 49 Creating system restore points 50 What you need to know 50 Creating a system restore point 50 Backing up system and personal information 50 Tips for a successful backup 50 What you need to know 51 Creating a backup using Windows Backup and Restore 51 Restore and recovery 52 Restoring to a previous system restore point 52 Restoring specific files 52 Restoring specific files using Window...

Страница 11: ...tures on page 20 for information Update or purchase antivirus software Learn more at Using antivirus software on page 44 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 49 Fun things to do You know you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV and watch the ...

Страница 12: ...er User Guides Important regulatory notices including proper battery disposal information Limited Warranty To access this guide select Start HP Support Assistant Next My computer User Guides or Go to http www hp com go orderdocuments Specific warranty information about this computer You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on y...

Страница 13: ...lect Start Computer A list displays all the devices installed in your computer including optical drives solid state drives SSD or a secondary hard drive To find out what software is included on your computer select Start All Programs Finding your hardware and software information 3 ...

Страница 14: ... WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in micro...

Страница 15: ...Component Description NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right side 5 ...

Страница 16: ...emory cards that store manage share or access information To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then push in on the card until it is firmly seated To remove a card Press in on the card it until it pops out 6 USB 3 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 7 Optic...

Страница 17: ... 4 Webcam light On The webcam is in use 5 Webcam Records video and captures photographs Some models allow you to video conference and chat online using streaming video To use the webcam select Start All Programs Communication and Chat CyberLink YouCam The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obst...

Страница 18: ...g video To use the webcam select Start All Programs Communication and Chat CyberLink YouCam 5 WLAN antennas Send and receive wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the sectio...

Страница 19: ...ad zone Reads your finger gestures to move the pointer or activate items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Top 9 ...

Страница 20: ...ff power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power 2 Caps lock light On Caps lock is on which switches the keys to all capital letters 3 Mute light Amber Computer sound is off Off Computer sound is on 10 Chapter 2 Getting to know your computer ...

Страница 21: ...bernation press the button down briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel Sys...

Страница 22: ... Execute frequently used system functions NOTE On select models the f5 action key turns the radiance backlight keyboard feature off or on 5 num lock key Turns the embedded numeric keypad on and off when pressed in combination with the fn key Alternates between the navigational and numeric functions on the integrated numeric keypad 6 Integrated numeric keypad When num lock has been enabled it can b...

Страница 23: ...r fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 Battery lock Locks the battery in the battery bay 3 Battery bay Holds the battery 4 Battery release latch Releases the battery Bottom 13 ...

Страница 24: ...l on your computer Component 1 Serial number 2 Product number 3 Warranty period 4 Model number select models only Microsoft Certificate of Authenticity label select models only prior to Windows 8 Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system HP platforms preinstalled with Windows 8 or Windows 8 1 do not have the physical label but have...

Страница 25: ... 10 meters approximately 33 feet of each other For more information about wireless technology the Internet and networking see the information and website links provided in Help and Support Select Start Help and Support Using the wireless controls You can control the wireless devices in your computer using these features Wireless button wireless switch or wireless key referred to in this chapter as...

Страница 26: ...ontrol Panel Network and Internet Network and Sharing Center For more information select Start Help and Support Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only the information that is stored in your computer Network computers can exchange software and data with each other NOTE When a disc like a DVD movie or game is copy prot...

Страница 27: ...ss Record this information and store it in a safe place Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider A wireless router 2 purchased separately A wireless computer 3 NOTE Some modems have a built in wireless router Check with your ISP ...

Страница 28: ...wireless devices are off 2 Click the network status icon in the notification area at the far right of the taskbar 3 Select your WLAN from the list 4 Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection NOTE If no WLANs are listed you may be out of range of a wireless router or access point NOTE If ...

Страница 29: ...rectly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router NOTE If the network cabl...

Страница 30: ... NOTE Your computer may look slightly different from the illustration in this section Component Description 1 Internal microphones 2 Records sound 2 Webcam light On The webcam is in use 3 Webcam Records video and captures photographs Some models allow you to video conference and chat online using streaming video To use the webcam select Start All Programs Communication and Chat CyberLink YouCam 4 ...

Страница 31: ...t records video and captures photographs Some models may allow you to video conference and chat online using streaming video To start the webcam select Start All Programs Communication and Chat CyberLink YouCam For details about using the webcam select Start Help and Support Using audio On your computer or on select models using an external optical drive you can play music CDs download and listen ...

Страница 32: ...to view and manually control audio and bass settings To open the B O Play Control Panel Select Start Control Panel Hardware and Sound B O Play Control Panel Using HP Wireless Audio HP Wireless Audio helps you set up a wireless sound system in your home allowing you to stream audio from your computer to a compatible set of wireless enabled speakers or other audio devices To add compatible wireless ...

Страница 33: ... Control Panel Hardware and Sound Sound Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to access a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a...

Страница 34: ...ace that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 Right click the Speaker icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Digital Output Device HDMI 3 Click Set Default and then click OK To return the audio stream to the c...

Страница 35: ...d on Enjoying 3D movies and games 3D technology delivers a new dimension of entertainment 3D Blu ray movies vivid 3D photos and videos and stereo 3D game play Advanced 3D technology HP 3D Active Shutter Glasses 3D glasses and a TriDef 3D Experience Ignition Game Player provide all you need for an outstanding 3D sensory experience Your 3D experience begins when you start a 3D movie and put on the 3...

Страница 36: ...h gestures by changing settings button configurations click speed and pointer options You can also view demonstrations of TouchPad gestures Select Start Control Panel Hardware and Sound Devices and Printers Mouse TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse NOTE TouchPad gestures are not supported in all programs Scrolling Scrol...

Страница 37: ...o reverse the rotation move your right forefinger from 3 o clock to 12 o clock NOTE Rotating is disabled at the factory by default Flicking Flicking allows you to navigate through screens or quickly scroll through documents To flick use three fingers to touch the TouchPad zone in a light quick flicking motion up down left or right NOTE Three finger flicking is disabled at the factory by default Us...

Страница 38: ...ructions at the bottom of the screen After you have disabled the action key feature you can still perform each function by pressing the fn key in combination with the appropriate action key Icon Key Description f1 Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also p...

Страница 39: ...n about ALT GR key combinations go to the Microsoft Office website http www office microsoft com and search for ALT GR Using the integrated numeric keypad The computer includes an integrated numeric keypad and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad For more details about the integrated numeric keypad see Keys on page 12 ...

Страница 40: ...bernation file and the computer powers down NOTE You can manually initiate Hibernation See Manually initiating and exiting Sleep on page 30 and Manually initiating and exiting Hibernation select models only on page 31 CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or wr...

Страница 41: ...p 3 Click Change Settings that are currently unavailable 4 Click Require a password recommended NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 5 Click Save changes Using the power me...

Страница 42: ...y discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors User replaceable battery WARNING To reduce potential safety issues use only the user replaceable battery provided with the computer a replacement b...

Страница 43: ...er and maximizing battery life Lower the brightness on the display Select the Power saver setting in Power Options Remove the battery from the computer when it is not being used or charged Turn off wireless devices when you are not using them Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port Stop disable or ...

Страница 44: ... pressing the power button Storing a user replaceable battery CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If your computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately in a cool dry place to prolong the battery charge A stored battery should be checked every...

Страница 45: ...o a disc select models only When running Disk Defragmenter on computers with internal hard drives When performing a backup or recovery When you connect the computer to external AC power The battery begins to charge The screen brightness increases The power meter icon on the Windows desktop changes appearance When you disconnect external AC power the following events occur The computer switches to ...

Страница 46: ...n or Off Refreshing your software content with Intel Smart Connect Technology select models only When the computer is in the Sleep state Intel Smart Connect Technology periodically causes the computer to exit Sleep Smart Connect then updates the content for certain open applications and reinitiates Sleep As a result your work is immediately available to you as soon as you exit Sleep You do not hav...

Страница 47: ...ork and close all open programs 2 Select Start Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press ctrl alt delete and then click the Shut down icon on the display Press and hold the power button for at least 5 seconds Disconnect the computer from external power On models with a ...

Страница 48: ...y charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays inst...

Страница 49: ...ives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run D...

Страница 50: ...e procedures in this section to safely clean your computer WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on Turn off the computer Disconnect AC power Disconnect all powered external devices CAUTION To prevent damage to internal components do not spray cleaning agents or liquids directly on any computer surface Liquids dripped on ...

Страница 51: ...ces with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives If you plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discre...

Страница 52: ...ovides a starting location for quick access to a collection of security software applications that are organized by task Instead of searching for each application through the Start menu and Control Panel HP Security Assistant allows you to access the applications for the following security tasks Setting up Internet and antivirus security Backing up and recovering files Managing passwords user acco...

Страница 53: ...s Setting Setup Utility BIOS passwords Password Function Administrator password Must be entered each time you access Setup Utility BIOS If you forget your administrator password you cannot access Setup Utility BIOS NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor i...

Страница 54: ...er to fully protect your computer For more information about computer viruses type viruses in the Search box in Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consid...

Страница 55: ...rotect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 49 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are onl...

Страница 56: ...talled on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main and then make note of your current BIOS version 3 To exit Setup Utility BIOS without ...

Страница 57: ...is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions NOTE After a message on the screen reports a successful installation you can delete the downl...

Страница 58: ...he UEFI Download link and then select Run Option 2 Support and Drivers page Provides downloads for a specific product for earlier and later versions 1 Go to http www hp com 2 Point to Support located at the top of the page and then click Download Drivers 3 In the text box enter the product name and then click Go or Click Find Now to let HP automatically detect your product 4 Select your computer m...

Страница 59: ... or the number of blank DVD discs that will be required Use DVD R DVD R DVD R DL DVD R DL discs or a flash drive Do not use rewriteable discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separ...

Страница 60: ...dically whenever the computer is running normally System Restore also saves shadow copies of files that have been changed since the last restore point was created For more information about using shadow copies to restore see Help and Support Creating a system restore point 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protecti...

Страница 61: ...pies of personal information After you add many files for example if you saved videos from a birthday party Before using antivirus software to remove a malicious program After adding information that is hard to replace such as pictures videos music project files or data records Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore Y...

Страница 62: ... and Restore 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to restore your backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for mor...

Страница 63: ...very Manager from the list or Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions Recovering using the recovery media 1 If possible b...

Страница 64: ...e into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window 54 Chapter 10 Backing up restoring and recovering ...

Страница 65: ...ions Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 2 31 A 45 W 19 5 V dc 3 33 A 65 W DC plug of external HP power supply NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label Operating en...

Страница 66: ...instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted ...

Страница 67: ...tifying 10 caring for your computer 40 cleaning your computer 40 components bottom 13 display 7 left side 6 right side 4 top 9 computer traveling 34 connecting to a WLAN 18 connector power 6 conservation power 33 corporate WLAN connection 18 critical battery level 34 critical security updates installing 44 D deleted files restoring 52 Disk Cleanup software 39 Disk Defragmenter software 39 drive li...

Страница 68: ...ess Display 24 Intel Wireless Music 24 USB 6 21 USB 3 0 4 6 21 power battery 32 conserving 33 power button identifying 11 power connector identifying 6 power lights identifying 4 10 power meter 31 product name and number computer 14 public WLAN connection 18 R recovering from the recovery discs 53 recovering the original system 52 recovery 52 HP Recovery Manager 52 recovery discs 49 recovery media...

Страница 69: ...eo 23 W webcam 21 webcam light identifying 7 8 20 webcam identifying 7 8 20 Windows Backup and Restore restoring files 52 Windows key identifying 12 Windows passwords 43 Wireless Audio 22 wireless button 15 wireless certification label 14 wireless controls button 15 operating system 15 wireless light 15 wireless network WLAN connecting 18 corporate WLAN connection 18 equipment needed 17 functional...

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