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Features
Supported
IEEE 802.11 n/a/b/g access points and/or access devices
40 to 200 access points and/or access devices (in increments of 10 or 40)
MSM firmware releases prior to MSM v5.7: 1,000 simultaneous guest access users upgradable in
increments of 250 per 40-AP license pack, up to a maximum of 2,000 guest access users Unlimited
simultaneous users
MSM v5.7 and later: 2,000 simultaneous guest access users with base product
Included services
Plug-and-play AP management and WLAN management
Guest access
Captive portal
PCI DSS compliance for wireless PoS traffic
Support for Real-Time Location Services (RTLS)
Advanced fast roaming with VoWLAN support
Mobility Traffic Manager (MTM)
Support for up to 64 VSC profiles
Unified policy enforcement and network visibility
Virtual controller (up to five MSM765 zl controllers and 800 APs with resiliency)
Services
3-year, parts only, global next-day advance exchange (UQ652E)
3-year, 4-hour onsite, 13x5 coverage for hardware (UQ653E)
3-year, 4-hour onsite, 24x7 coverage for hardware (UQ654E)
3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 SW phone support and SW updates (UQ656E)
3-Year, 9x5 SW phone support, software updates (UQ615E)
3-year, 24x7 SW phone support, software updates (UQ616E)
1-year, post-warranty, parts only, global next-day advance exchange (UQ657PE)
1-year, post-warranty, 4-hour onsite, 13x5 coverage for hardware (UQ658PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware (UQ659PE)
1-year, post-warranty, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support
(UQ661PE)
Refer to the HP website at:
www.hp.com/networking/services
for details on the service-level
descriptions and product numbers. For details about services and response times in your area, please
contact your local HP sales office.
HP MSM760 Access Controller
(J9421A)
Ports
2 RJ-45 autosensing 10/100/1000 ports (IEEE 802.3 Type 10BASE-T, IEEE 802.3u Type
100BASE-TX, IEEE 802.3ab Type 1000BASE-T); Duplex: 10BASE-T/100BASE-TX: half or full; 1000BASE-T:
full only
1 RJ-45 serial console port
Physical characteristics
Dimensions
17.32(w) x 15.38(d) x 1.75(h) in (43.99 x 39.07 x 4.45 cm) (1U height)
Weight
13.45 lb (6.1 kg)
Mounting
Mounts in an EIA-standard 19 in. telco rack or equipment cabinet (hardware included); horizontal surface
mounting only
QuickSpecs
HP MSM Controller Series
Technical Specifications
DA - 13271 Worldwide — Version 18 — December 20, 2013
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