Troubleshooting
HP ProLiant ML530 Generation 2 Server Setup and Installation Guide
D-5
HP CONFIDENTIAL
Writer: Richard O. Heath File Name: m-appd Troubleshooting.doc
Codename: Seattle Slew Part Number: 225579-002 Last Saved On: 1/8/03 3:24 PM
Diagnostic Steps
If your server does not power up, or powers up but does not complete POST, answer
the questions in Table D-1 to determine appropriate actions based on the symptoms
observed. The flow of questions reflects the usual flow of events during a power-on
sequence.
According to the answers you give, you will be directed to an appropriate secondary
table in this section. The table outlines possible reasons for the problem, options
available to assist in diagnosis, possible solutions, and references to other sources of
information.
Table D-1: Diagnostic Steps
Question Action
Question 1:
Is the system power button LED off?
If no, continue to question 2.
If yes, see Table D-2.
Question 2:
Is the system power button LED green?
If yes, continue to question 3.
If no, see Table D-3.
Question 3:
Is the external health LED green?
If yes, continue to question 4.
If no, see Table D-4.
Question 4:
Is the internal health LED green?
If yes, continue to question 5.
If no, see Table D-5.
Question 5:
Is the monitor displaying information?
If yes, use the POST messages for further
diagnosis. See Table D-6 for details.
If no, see Table D-6.