4 Troubleshooting and Support
Troubleshooting
34
Troubleshooting
•
If you encountered any problems installing a component, you can try
to install it manually using the installation files that were copied to
the target PC’s hard disk in the
\Masters
directory.
•
If you encountered any problems installing the LAN driver, you must
first remove the driver before trying to install it again. For example,
to do this in Windows NT 4.0, click
Start
Settings
Control
Panel
, double-click
Network
, click the
Adapters
tab, select the
driver and click
Remove
.
Log file troubleshooting
information
•
After each component installation, the Image Library verifies that
the component installed correctly. These results are written to a log
file, which contains a complete trace of the installation process.
Therefore, the log file should always be consulted for valuable
troubleshooting information.
Содержание mage Library & Diagnostics System CD-ROM
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