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HP Care Pack Information

HP Care Pack Information

HP Care Pack Information

HP Care Pack Information HP Care Pack Services offer upgraded service levels to extend and expand your standard product

warranty with easy to buy, easy to use support packages that help you make the most of your hardware
and software investments. They let you choose the support levels that meet your business requirements,
from basic to mission-critical. They help you contain total cost of ownership.

HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade
or extend your warranty. For many products, post-warranty HP Care Pack Services are available when
your original warranty has expired.

Why purchase an HP Care Pack service?

Why purchase an HP Care Pack service?

Why purchase an HP Care Pack service?

Why purchase an HP Care Pack service?

Your standard warranty protects against product defects. HP Care Pack Services help you guard against
unplanned downtime, which can reduce your productivity and profitability. These convenient service
packages:

Protect your investment in HP products
Provide consistent, predictable levels of support across your entire department or business
Ease budget planning with fixed-cost support that includes parts and labor
Give you direct access to proven technical and problem-solving expertise
Offer a choice of response-time and repair-time commitments
Deliver prompt, measurable results
Are available whenever and wherever you do business

HP Care Pack availability may vary by country and product.

Supporting your Adaptive Enterprise journey

Supporting your Adaptive Enterprise journey

Supporting your Adaptive Enterprise journey

Supporting your Adaptive Enterprise journey

HP Services helps you make the Adaptive Enterprise real for your organization. The breadth, depth, and
quality of HP hardware and software support services can help you improve the performance of your IT
support processes and resolve the complex software and hardware problems that tax user productivity.
HP Care Pack services help you increase IT environment stability, efficiency, and agility from the desktop
to the data center, and improve the productivity of your employees.

Warranty and Services

Warranty and Services

Warranty and Services

Warranty and Services
Included with the Product

Included with the Product

Included with the Product

Included with the Product

Hewlett-Packard provides a 3-year, next-day, product exchange, limited warranty for all the
StorageWorks Ultrium Tape Drives, plus 9x5 phone support for the duration of the warranty.

For more information about HP's Global Limited Warranty and Technical Support, visit:

ftp://ftp.compaq.com/pub/products/storageworks/warranty/EN_321708-008.pdf

QuickSpecs

HP StorageWorks Ultrium Full-Height Tape Drives

HP StorageWorks Ultrium Full-Height Tape Drives

HP StorageWorks Ultrium Full-Height Tape Drives

HP StorageWorks Ultrium Full-Height Tape Drives

Service and Support, HP Care Pack, and Warranty Information

DA - 11739   Worldwide — Version 31 — January 25, 2008

Page 11

Содержание LTO-3 960

Страница 1: ...ardware data encryption provides easy to enable security to protect the most sensitive data and prevent unauthorized access of tape cartridges By using Ultrium 1840 hardware data encryption not only is data fully capable of being compressed therefore maximizing capacity encrypted backups are completed without a loss in performance Capable of data transfer rates up to 240MB sec HP s exclusive Data ...

Страница 2: ... QuickSpecs HP StorageWorks Ultrium Full Height Tape Drives HP StorageWorks Ultrium Full Height Tape Drives HP StorageWorks Ultrium Full Height Tape Drives HP StorageWorks Ultrium Full Height Tape Drives Overview DA 11739 Worldwide Version 31 January 25 2008 Page 2 ...

Страница 3: ...1595B Key Features Key Features Key Features Key Features Large capacity drive capable of storing up to 1 6TB of compressed storage on a single cartridge requiring fewer data cartridges to meet their storage needs significantly reducing their IT costs AES 256 hardware data encryption LTO 4 helps prevent unauthorized access of data and eliminates need to purchase and manage additional devices Fast ...

Страница 4: ...iable Reliable high integrity data path including read and write DRAM that protects your data Compatible Compatible Compatible Compatible qualified tested on all industry leading operating systems backup software and servers Easy Easy Easy Easy supports One Button Disaster Recovery OBDR simply the easiest way to restore data in the event of a disaster Manageable Manageable Manageable Manageable in...

Страница 5: ...TO 2 media Third generation Ultrium drives HP Ultrium 920 Ultrium 960 read and write LTO 2 and LTO 3 media and also read LTO 1 media Fourth generation Ultrium drives Ultrium 1840 read and write LTO 3 and LTO 4 media and also read LTO 2 media As part of the LTO open standard all HP tape drives and media offer the same standards of compatibility with tape drives and media manufactured by other LTO v...

Страница 6: ...state Since all Ultrium 960 and Ultrium 1840 tape drives include support for both rewritable and WORM media IT organizations can now easily integrate a secure long term archiving solution into their current data protection strategy As compared to other technologies that feature support for WORM storage the Ultrium 960 and Ultrium 1840 offers the advantages of A single drive to support all backup a...

Страница 7: ...P LTO 4 Ultrium 1840 tape drives are able to provide a safe and secure backup without the performance hit other methods to tape encryption might provide The Data Protector Express Bare Metal Disaster Recovery BMDR option provides automated system recovery of that server following a major hardware or software failure The fastest method to recovery the server is to use the Data Protector Express BMD...

Страница 8: ...r best choice for ease of support and maximum dependability is to use HP branded Ultrium cartridges at all times Management Management Management Management HP Ultrium tape drives and automation are supported by HP StorageWorks Library and Tape Tools LTT This tool is intended to help in the installation and maintenance of HP tape drives and devices including Verifies installation of the drive Test...

Страница 9: ...ort Backup Software Support Supported with HP Data Protector HP Data Protector Express CA ARCserve Backup EMC NetWorker EMC Retrospect IBM Tivoli Storage Manager Symantec NetBackup Symantec Backup Exec BakBone NetVault Commvault Galaxy Tolis Group BRU and Yosemite Backup NOTE NOTE NOTE NOTE Please visit http www hp com go connect for the latest compatibility information SAS Installation SAS Instal...

Страница 10: ...w hp com go connect for the latest compatibility information Performance Tuning Performance Tuning Performance Tuning Performance Tuning You will need to connect the drive to a dedicated SCSI Host Bus Adaptor HBA that is Ultra 160 HBA or higher To supply data to the drive fast enough to achieve full performance from an HP Ultrium tape drive you will need at least eight disks as part of a RAID 5 ar...

Страница 11: ...easurable results Are available whenever and wherever you do business HP Care Pack availability may vary by country and product Supporting your Adaptive Enterprise journey Supporting your Adaptive Enterprise journey Supporting your Adaptive Enterprise journey Supporting your Adaptive Enterprise journey HP Services helps you make the Adaptive Enterprise real for your organization The breadth depth ...

Страница 12: ...tional information about HP Care Pack Service features and benefits is available at http www hp com hps carepack services Key for HP Care Pack Service availability in the table below E Service available for customers purchasing direct and via enterprise resellers C Service available for customers purchasing via commercial resellers N A Service not applicable HP Care Pack Services HP Care Pack Serv...

Страница 13: ...ice for Important Notice for Important Notice for Important Notice for Internal Tape Drives Internal Tape Drives Internal Tape Drives Internal Tape Drives Installed in an HP Server Installed in an HP Server Installed in an HP Server Installed in an HP Server NOTE NOTE NOTE NOTE These Care Packs do not apply to Internal Tape Drives because they do not have Care Packs associated with them if they ar...

Страница 14: ...Service HP Care Pack Service Product Numbers Product Numbers Product Numbers Product Numbers Enterprise Commercial Purchased Care Packs Enterprise Commercial Purchased Care Packs Enterprise Commercial Purchased Care Packs Enterprise Commercial Purchased Care Packs A stands for physical Care Pack E for electronic Care Pack Product Description Product Description Product Description Product Descript...

Страница 15: ...h offering replace A3 with A1 A4 or A5 eSupport eSupport eSupport eSupport HP eSupport is a portfolio of technology based services that assist you with managing your business environment from the desktop to the data center Support Portal Support Portal Support Portal Support Portal The HP support portal provides one stop access to the information tools and services you need to manage the daily ope...

Страница 16: ...more information about HP storage software services and updates visit http h18006 www1 hp com storage software html If you have specific questions contact your local HP representative Contact information for a representative in your area can be found at Contact HP http www hp com QuickSpecs HP StorageWorks Ultrium Full Height Tape Drives HP StorageWorks Ultrium Full Height Tape Drives HP StorageWo...

Страница 17: ...ata Cartridge Ultrium Cleaning Cartridge multi language labels internal SCSI cable performance tuning poster documentation NOTE NOTE NOTE NOTE 0D1 will appear after this part number on your sales order if factory integration into a server or rack mount enclosure is indicated EH853A LTO 4 Ultrium 1840 SCSI External HP StorageWorks LTO 4 Ultrium 1840 SCSI External Tape Drive HP StorageWorks Tape CD ...

Страница 18: ...0 GB Data Cartridge Ultrium Cleaning Cartridge multi language labels power cord 68 pin HD to 68 pin VHDCI multi mode SCSI cable performance tuning poster documentation Q1539B LTO 3 Ultrium 960 SCSI Array Module for use with HP StorageWorks Tape Array 5300 HP StorageWorks LTO 3 Ultrium 960 offline hot swap array module HP StorageWorks Tape CD ROM includes HP StorageWorks Library and Tape Tools util...

Страница 19: ... SCSI Ultra160 Host Bus Adapter 3X KZPEA DB Host Bus Adapters Host Bus Adapters Host Bus Adapters Host Bus Adapters Controllers and Controllers and Controllers and Controllers and Accessories for 3rd Party Accessories for 3rd Party Accessories for 3rd Party Accessories for 3rd Party servers and workstations servers and workstations servers and workstations servers and workstations 64 Bit 133 MHz S...

Страница 20: ...h18006 www1 hp com products storageworks 3urackmount index html NOTE NOTE NOTE NOTE 0D1 will appear after this part number on your sales order if factory integration into a rack is indicated AG576A Tape Array 5300 NOTE NOTE NOTE NOTE For racked HP UX or ProLiant servers and other industry standard racks Holds up to four offline hot swap half height drives such as the Ultrium 232 or Ultrium 448 arr...

Страница 21: ...b 5 57 kg Out of box Array Module Out of box Array Module Out of box Array Module Out of box Array Module 6 5 lb 2 97 kg 6 5 lb 2 97 kg Out of box Rack mount Out of box Rack mount Out of box Rack mount Out of box Rack mount 31 6 lb 14 4 kg 31 6 lb 14 4 kg Shipping Internal Shipping Internal Shipping Internal Shipping Internal 7 9 lb 3 6 kg 7 9 lb 3 6 kg Shipping External Shipping External Shipping...

Страница 22: ...ryption Encryption Encryption AES 256 bit n a WORM media support WORM media support WORM media support WORM media support LTO 4 media LTO 3 media Reliability Reliability Reliability Reliability MTBF MTBF MTBF MTBF 250 000 hours at 100 duty cycle 250 000 hours at 100 duty cycle Uncorrected Error Rate Uncorrected Error Rate Uncorrected Error Rate Uncorrected Error Rate 1x10 17 bits read 1x10 17 bits...

Страница 23: ...SAS SFF8482 SAS External mini SAS SFF8088 Internal 68 pin LVDS External 68 pin HD LVDS Array module 80 pin SCA SCSI and power Rack mount 68 pin HD LVDS Power Specifications Power Specifications Power Specifications Power Specifications LTO 4 Ultrium 1840 LTO 4 Ultrium 1840 LTO 4 Ultrium 1840 LTO 4 Ultrium 1840 LTO 3 Ultrium 960 LTO 3 Ultrium 960 LTO 3 Ultrium 960 LTO 3 Ultrium 960 Power requiremen...

Страница 24: ... four LED indicators on the front panel Ready Drive Error Tape Error Clean Please consult your HP StorageWorks Ultrium Tape Drive Getting Started Guide for more information on how to use these LED indicators for ascertaining drive status and for help in troubleshooting your HP Ultrium tape drive Copyright 2008 Hewlett Packard Development Company L P The information contained herein is subject to c...

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