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HP L2035, Руководство пользователя

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Troubleshooting

User’s Guide

www.hp.com

A–3

Preparing to call Technical Support

If you cannot solve a problem using the troubleshooting tips in 
this section, you may need to call technical support. Have the 
following information available when you call:

■

The monitor

■

Monitor model number (on front and back panel)

■

Serial number for the monitor (on back panel)

■

Purchase date on invoice

■

Conditions under which the problem occurred

■

Error messages received

■

Hardware configuration (found on Windows Control Panel)

■

Hardware and software you are using 

Содержание L2035

Страница 1: ...User s Guide Flat Panel Monitor L2035 Document Part Number 345092 001 October 2003 ...

Страница 2: ...be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company ÅWARNING Text set off in this manner indicates that failure to follow directions could result in b...

Страница 3: ...itor 3 8 4 Operating the Monitor Installing the Information Files 4 1 Front Panel Components 4 2 Adjusting Monitor Settings 4 4 Using the On Screen Display 4 4 Identifying Special OSD Messages 4 8 Adjusting Screen Quality 4 8 Optimizing Digital Conversion 4 8 A Troubleshooting Solving Common Problems A 1 Using the Worldwide Web A 2 Preparing to call Technical Support A 3 B Specifications Flat Pane...

Страница 4: ...ice C 1 Modifications C 2 Cables C 2 Declaration of Conformity for Products Marked with FCC Logo United States Only C 2 Canadian Notice C 3 Avis Canadien C 3 European Notice C 3 Japanese Notice C 4 Korean Notice C 4 EPA Energy Star Compliance C 4 Power Cord Set Requirements C 5 HP Recycling Program C 6 ...

Страница 5: ...g angle to allow viewing from a sitting or standing position or moving side to side Tilt and swivel adjustment capabilities Removable base for flexible mounting solutions Multiple video inputs supported VGA analog DVI I supports either analog or digital signal input S video Composite video Video input includes PiP Picture in Picture option for windowed video display over data display VGA analog DV...

Страница 6: ...and screen optimization Software and Reference Library CD includes an information file INF Image Color Matching file ICM and product documentation Energy Saver feature for Energy Star compliance AssetControl Compliant with the following regulated specifications EPA ENERGY STAR European Union CE Directives Swedish MPR II 1990 Swedish TCO Requirements ...

Страница 7: ...ce the risk of electric shock or damage to your equipment do not disable the power cord grounding feature This equipment is designed to be connected to a grounded earthed power outlet that is easily accessible to the operator The grounding plug is an important safety feature ÅWARNING For your safety be sure that the power outlet you plug the power cord into is easily accessible and located as clos...

Страница 8: ...ered in the operating instructions If your monitor is not operating properly or has been dropped or damaged contact your HP authorized dealer reseller or service provider Use only a power source and connection appropriate for this monitor as indicated on the label back plate of the monitor Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of...

Страница 9: ...chemicals may damage the cabinet finish as well as the screen Slots and openings in the cabinet are provided for ventilation These openings must not be blocked or covered Never push objects of any kind into cabinet slots or other openings Do not drop your monitor or place it on an unstable surface Do not allow anything to rest on the power cord Do not walk on the cord Keep your monitor in a well v...

Страница 10: ...h a soft clean cloth If the screen requires additional cleaning use a clean cloth dampened with isopropyl alcohol ÄCAUTION Do not use benzene thinner ammonia or any volatile substance to clean the monitor screen or cabinet These chemicals may damage the monitor Never use water to clean an LCD screen Shipping the Monitor Keep the original packing box in a storage area You may need it later if you m...

Страница 11: ...nnect one end of the monitor signal cable to the video connector on the rear panel of the computer and the other end to the back of the monitor The DVI D cable supplied with this monitor is for digital to digital connection only Your computer must have a DVI compatible graphics card installed for use with this cable When connecting the DVI D signal cable to the DVI connector on the monitor you mus...

Страница 12: ...3 2 www hp com User s Guide Setting Up the Monitor 3 Connect the power cable to the back of the monitor and the other end of the power cable to an electrical wall outlet ...

Страница 13: ...Setting Up the Monitor User s Guide www hp com 3 3 4 Adjust the monitor as needed for your comfort using the monitor s tilt swivel and height adjustment capabilities ...

Страница 14: ...3 4 www hp com User s Guide Setting Up the Monitor ...

Страница 15: ... that display the same static image on screen for a prolonged period of time To avoid burn in image damage on your monitor screen you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time Selecting the Signal Connectors and Cable There are four signal input connectors one VGA connector one DVI I connector one super video conn...

Страница 16: ...is turned off and the power and signal cables are both disconnected Lay the front bezel down on a soft area to prevent it from getting scratched defaced or broken ÅWARNING Before removing the monitor from the base ensure that the monitor is lying flat front bezel down and that the base is set to the maximum base extension Attempting to remove the monitor from the base while upright in the minimum ...

Страница 17: ...om 3 7 2 Remove the four screws as shown in the following illustration ÄCAUTION Ensure that the bottom of the monitor base is positioned over a table or desktop before removing the base from the monitor 3 Remove the monitor base from the monitor ...

Страница 18: ...four threaded mounting holes are exposed on the monitor panel to be used for mounting purposes These mounting holes are spaced 100 mm apart and are compliant with the Video Electronics Standards Association VESA standard for mounting flat panel displays 2 Mount the monitor to a swing arm or other mounting fixture by following the instructions included with the mounting fixture to be used ...

Страница 19: ...ices The INF file ensures monitor compatibility and optimization with your computer s graphics adapter INF files are also downloadable by clicking on http www hp com support and selecting the desired monitor The ICM file provides color matching consistency from monitor screen to printer and is activated from within graphics programs that have this feature To install these files on your computer in...

Страница 20: ...ctivates Picture in Picture PiP window 2 input Signal Input button Signal input selection scrolls through VGA DVI Analog DVI Digital Super video and composite video input 3 auto Auto button Auto adjustment of displayed image 4 OSD Adjust Select and adjust the OSD Menu settings Selects VGA input when OSD is not active ...

Страница 21: ...lect and adjust the OSD Menu settings Selects DVI I input when OSD is not active 6 Menu button Launches the On Screen Display OSD menu and selects functions 7 Power LED Full power Green Sleep Amber 8 Power Switch Turns the monitor on and off No Icon Control Function ...

Страница 22: ...make adjustments to your monitor s various features Use the left right up and down arrow keys to make your adjustments within the menu Using the On Screen Display The adjustments for screen settings are located in the on screen display OSD Press the Menu button on the monitor s front panel to view the OSD menu in one of six available languages The following table shows the menus and their function...

Страница 23: ...cale Image Control Auto Adjustment Adjusting Message Horizontal Position Adjustment Scale Vertical Position Adjustment Scale Custom Scaling Fill to Screen Fill to Aspect Ratio One to One Sharpness Adjustment Scale Clock Adjustment Scale Clock Phase Adjustment Scale Color 9300K 6500 K sRGB Custom Color Red Green Blue Video Color Hue Saturation Language Deutsch Español ...

Страница 24: ...on Serial Number display serial number Sleep Timer Set current sleep time Basic Menu OSD Control Horizontal Position Adjustment Scale Vertical Position Adjustment Scale OSD Timeout Adjustment Scale OSD Transparency Adjustment Scale Video Input Controls Video Input Select Analog VGA Analog DVI Digital DVI S Video OSD Menu Levels Menu Level 1 Menu Level 2 Menu Level 3 Menu Level 4 ...

Страница 25: ...itor is operating in the DVI D digital mode Composite Video Auto Detect PiP Control PiP Source Super Video Composite Video PiP Size PiP Off Small Medium Large Horizontal Position Adj Scale Vertical Position Adj Scale Factory Reset Yes No Exit OSD Menu Levels Menu Level 1 Menu Level 2 Menu Level 3 Menu Level 4 ...

Страница 26: ...arm up for 20 minutes before performing the following procedures The Auto Adjustment feature automatically fine tunes the image quality each time a new video mode is utilized If additional improvement is desired select the Auto button on the front bezel For more precise adjustments use the adjustment pattern provided on the CD ROM and adjust the clock and phase settings accessed from the OSD menu ...

Страница 27: ...en background Clock Phase Increase decrease the value to minimize video distortion or video jitter When using the controls you will obtain the best results by using the adjustment pattern provided on the CD ROM When adjusting the Clock and Clock Phase values if the monitor images become distorted continue adjusting the values until the distortion disappears To restore the factory settings select Y...

Страница 28: ...ssible Cause Solution Screen is blank Power cord is disconnected Connect the power cord Power switch is turned off Turn on the power Video cable is improperly connected Connect the video cable properly Refer to Chapter 3 Setting Up the Monitor for more information Screen blanking utility is active Depress any key on the keyboard or move the mouse to inactivate the screen blanking utility ...

Страница 29: ...djust the horizontal or vertical position of the image Check Video Cable is displayed on screen Monitor video cable is disconnected Connect the 15 pin monitor video cable to the VGA connector on the computer Be sure that the computer power is off while connecting the video cable Input Signal Out of Range is displayed on screen Video resolution and or refresh rate are set higher than what your moni...

Страница 30: ...eed to call technical support Have the following information available when you call The monitor Monitor model number on front and back panel Serial number for the monitor on back panel Purchase date on invoice Conditions under which the problem occurred Error messages received Hardware configuration found on Windows Control Panel Hardware and software you are using ...

Страница 31: ...arizer with hard coating Maximum Weight Unpacked 21 lbs 9 5 kg Dimensions includes pedestal Height Depth Width 20 9 inches 8 3 inches 17 8 inches 531 mm 210 mm 453 mm Maximum Graphics Resolution 1600 x 1200 60 Hz digital input 1600 x 1200 75 Hz analog input Text Mode 720 x 400 Dot Pitch 0 255 x 0 255 mm Horizontal Frequency 30 to 94 kHz analog input 30 to 75 kHz digital input Vertical Refresh Rate...

Страница 32: ...o C Relative Humidity Operating Non Operating 20 to 80 5 to 95 Power Source 100 240 VAC 50 60 Hz Power Consumption 75 watts Input Terminals 15 pin D type connector with cable included DVI I connector with DVI D cable included Color Display Values CIE Chromaticity Coordinates x 0 030 y 0 030 Red 0 63 0 34 Blue 0 15 0 110 Green 0 30 0 58 White Chromaticity 6500 K 9300 K 0 31 0 28 0 34 0 31 Gamma 2 2...

Страница 33: ...actory Preset Display Modes Preset Pixel Format Horz Freq kHz Vert Freq Hz 1 640 x 480 31 5 60 0 2 640 x 480 37 5 75 0 3 640 x 480 43 3 85 0 4 720 x 400 31 5 70 1 5 800 x 600 37 9 60 3 6 800 x 600 53 7 85 1 7 832 x 624 49 7 75 0 8 1024 x 768 48 4 60 0 9 1024 x 768 60 0 75 0 10 1024 x 768 68 7 85 0 11 1152 x 870 69 0 75 1 12 1152 x 900 61 8 66 0 Sun Mode II 13 1280 x 960 60 0 60 0 14 1280 x 1024 64...

Страница 34: ...the monitor is in its normal operating mode the monitor uses less than 75 watts of power and the Power light is green The monitor also supports a reduced power state The reduced power state will be entered into if the monitor detects the absence of either the horizontal sync signal and or the vertical sync signal Upon detecting the absence of these signals the monitor screen is blanked the backlig...

Страница 35: ...ttings in the monitor s Energy Saver utility you can also program the monitor to enter into the reduced power state at a predetermined time When the monitor s Energy Saver utility causes the monitor to enter the reduced power state the Power light blinks amber ...

Страница 36: ...ons may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorien...

Страница 37: ...on of Conformity for Products Marked with FCC Logo United States Only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding your product contact Hewlett Packard P ...

Страница 38: ...atériel brouilleur du Canada European Notice Products with the CE Marking comply with both the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms in brackets are the equivalent international standards EN55022 CISPR 22 Electromagnetic Interference EN55...

Страница 39: ... the Energy Star Logo meet the requirements of the EPA Energy Star program As an Energy Star Partner Hewlett Packard has determined that this product meets the Energy Star guidelines for energy efficiency Specific details on using the Energy Saving features can be found in the energy saver or power management section of the computer manual ...

Страница 40: ...r cord must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product In addition the cross sectional area of the wire must be a minimum of 0 75 mm or 18AWG and the length of the cord must be between 6 feet 1 8 m and 12 feet 3 6 m If...

Страница 41: ...r manufacturers hardware in several geographic areas The terms and availability of these programs vary by geography because of differences in regulatory requirements and local customer demand For information on the HP recycling program refer to the HP Web site at http www hp com hpinfo globalcitizenship environment recycle hardware html ...

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