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hp Jornada 920 series wireless digital assistant user’s guide
•
in the properties for your network adapter, ensure that you have
properly configured the IP settings, and the addresses of your DNS
servers and/or WINS servers. Check with your network administrator
to determine the proper settings.
•
verify that you have added necessary server information. On the
Start
menu, tap
Settings
. On the
Connections
tab, tap
Network
. Tap
your installed adapter (usually your Ethernet card's name) and enter
any necessary information. Most networks use DHCP to assign IP
addresses dynamically; you should not have to change or enter an IP
address settings unless your network administrator instructs you to do
so.
•
if
Network Connection
is not listed as a connection method in the
ActiveSync
dialog box when starting synchronization, wait a few
minutes and try again. Also, if synchronization does not start right
away, the network is probably busy, and it may take a minute for your
device to connect to the network.
•
verify with your network administrator that your user name and
password are correct.
•
verify with your network administrator that the network you are trying
to connect to is available, or try to connect to it from another
computer.
•
you may need to change the device name if you are trying to connect
to a network and cannot because another device with the same name
is already connected. To change the device name, on the
Start
menu,
tap
Settings
. On the
System
tab, tap
About
, and then tap the
Device ID
tab.
cradle connection problems
If you are having trouble connecting to your desktop PC using the USB
cradle, try these possible solutions. For additional, up-to-date
troubleshooting information, refer to ActiveSync Help on your desktop PC
or to the Microsoft Mobile Devices Web site at
www.microsoft.com/mobile/pocketpc.
