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Intermittent Server Problems

You can usually trace intermittent problems that occur during installation to power source problems,
a loose connector, or some other hardware problem. If you are experiencing intermittent problems,
follow these steps:
1.

Check iLO 2 MP logs and analyze the problem. Determine if there is more than one symptom
and if the problem is random.

2.

Verify that the AC power source is stable.

3.

Reseat all rear panel connectors.

4.

Reseat all hot-swappable fans and power supplies.

5.

Reseat all main memory DIMMs.

6.

Reseat all cable harnesses and board connectors.

DVD Problems

DVD problems that occur during installation are usually related to faulty connections. If you are
experiencing DVD problems, follow these steps:
1.

Remove and reinsert the DVD.

2.

Replace the DVD.

3.

Remove and reinstall the DVD drive. Check that connectors are fully engaged.

4.

Replace the DVD drive.

Hard Drive Problems

Hard drive problems that occur during installation are usually due to rough handling. The drive
may not be correctly seated or may have been damaged in transit. If you are experiencing hard
drive problems, follow these steps:
1.

Remove and reinsert the hard drive.

2.

Swap the hard drive with one from another slot or with a known good spare.

3.

Remove and reinstall the hard drive backplane. Check that connectors are fully engaged.

4.

Replace the hard drive backplane.

5.

Replace the SAS core I/O card.

Console Problems

Console problems during installations can be caused by faulty interconnections. If you are
experiencing monitor, keyboard, or mouse problems, follow these steps:
1.

Check the monitor controls. Adjust contrast and brightness as required.

2.

Inspect all power and interconnecting cables. Check that all console connectors are fully
engaged.

3.

Check that all iLO 2 MP board connectors are fully engaged.

4.

Exercise the appropriate self-test features of the console software.

Downloading and Installing the Latest Version of the Firmware

HP makes every effort to provide you with the most current version of firmware. However, there
can be instances when your firmware is not up to date.

To ensure you have the latest version of the firmware running on the server, download the latest
version of the firmware from the web, and create a CD to install the firmware on the server.

Downloading the Latest Version of the Firmware

To download the latest version of the firmware from the web, follow these steps:
1.

Go to

http://www.hp.com/go/bizsupport

.

2.

Select

download drivers and software

.

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Installing the System

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Содержание Integrity rx6600

Страница 1: ...HP Integrity rx6600 Server Installation Guide HP Part Number AB464 9001E Published November 201 1 Edition 5 ...

Страница 2: ...warranty HP shall not be liable for technical or editorial errors or omissions contained herein Intel Pentium Intel Inside Itanium and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open G...

Страница 3: ...mbly Cover 12 Removing the Memory Carrier Assembly Cover 12 Replacing the Memory Carrier Assembly Cover 13 Installing a Hot Swappable Power Supply 13 Power Supply Loading Guidelines 14 Installing a Power Supply 14 Removing and Replacing Hot Swappable Disk Drive Fillers 15 Removing a Hot Swappable Disk Drive Filler 15 Replacing a Hot Swappable Disk Drive Filler 16 Installing a Hot Pluggable SAS Har...

Страница 4: ...S 232 Serial Port 48 Logging In to the iLO 2 MP 49 Additional Setup 50 Modifying User Accounts and Default Password 50 Setting Up Security 51 Security Access Settings 51 Accessing the Host Console 51 Accessing the iLO 2 MP With the Web Browser 51 Help 53 Accessing the Host Console With the TUI CO Command 53 Accessing the Host Console With vKVM Integrated Remote Console 53 Accessing the Host Consol...

Страница 5: ...onfiguring the Array 75 Comparing the Utilities 76 ORCA Utility 76 Creating a Logical Drive Using ORCA 77 ACU Utility 77 Installation Troubleshooting 78 Troubleshooting Methodology 78 Troubleshooting Using the Server Power Button 78 Server Does Not Power On 79 EFI Menu is Not Available 79 Operating System Does Not Boot 79 Operating System Boots with Problems 79 Intermittent Server Problems 80 DVD ...

Страница 6: ...roduct and support information for authorized service providers customer system administrators and HP support personnel New and Changed Information in This Edition Updated URLs Publishing History Table 1 lists the publishing history for this document Table 1 Publishing History Details Publication Date Document Manufacturing Part Number September 2006 AB464 9001A December 2006 AB464 9001B November ...

Страница 7: ...n to important information that if not understood or followed will result in data loss data corruption or damage to hardware or software IMPORTANT This alert provides essential information to explain a concept or to complete a task NOTE A note contains additional information to emphasize or supplement important points of the main text Related Documents You can find other information on HP server h...

Страница 8: ...ntact HP United States webpage http welcome hp com country us en contact_us html To contact HP by phone Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website htt...

Страница 9: ...re removing or installing a hot swappable or hot pluggable component Voltages are present at various locations within the server whenever an AC power source is connected This voltage is present even when the main power switch is turned off Failure to observe this warning can result in personal injury or damage to equipment Do not wear loose clothing that can snag or catch on the server or on other...

Страница 10: ...ical physical space and environmental requirements see the HP Integrity rx6600 Site Preparation Guide Inspecting the Shipping Containers for Damage HP shipping containers protect their contents under normal shipping conditions After the equipment arrives carefully inspect each carton for signs of shipping damage Shipping damage constitutes moderate to severe damage such as punctures in the corruga...

Страница 11: ...he server slowly off the pallet until it clears the pallet cushions 7 Roll the lifter and server away from the pallet Do not raise the server any higher than necessary when moving it to the rack Installing Additional Components This section describes how to install components into the server that are not factory integrated Most servers are preconfigured with all components installed prior to shipp...

Страница 12: ...lease lever down into the latched position Figure 1 6 Lock the cover release lever Turn the cam 90 degrees clockwise Removing and Replacing the Memory Carrier Assembly Cover NOTE When the memory carrier assembly cover is open or removed the chassis fan units increase to high speed to assist cooling When the top cover is replaced at the end of the operation the chassis fans return to normal speed R...

Страница 13: ...ward until it is flush with the front of the chassis 4 Push the cover release lever down into the latched position Figure 1 5 Lock the cover release lever Turn the cam 90 degrees clockwise Installing a Hot Swappable Power Supply The server can have one or two hot swappable power supplies These power supplies are located at the rear of the server The supported configuration of the server requires a...

Страница 14: ...econd hot swappable power supply is identified as P1 Figure 3 CAUTION When a second power supply is not used the empty power supply slot must remain covered with the supplied metal filler panel Failure to observe this caution can result in damage due to overheating Installing a Power Supply CAUTION Install the hot swappable power supply into the server before attaching the new power cord Failure t...

Страница 15: ...rive IMPORTANT For cooling purposes always leave disk drive fillers in slots that do not contain a disk drive Removing a Hot Swappable Disk Drive Filler To remove a hot swappable disk drive filler follow these steps 1 Squeeze the tabs on the front of the filler to release it from the slot in the drive bay 2 Pull gently until the filler slides out of the chassis Installing Additional Components 15 ...

Страница 16: ...e you can safely move SAS devices downwards as a block If you have bays 6 7 and 8 occupied you can move them down to bays 1 2 and 3 without having the hardware paths change during a cold install or recovery while the system is shut down but you must move the disks in order and you cannot rearrange them For example you can move bay 6 to 1 7 to 2 and 8 to 3 After doing this you can safely populate t...

Страница 17: ... Figure 6 to determine the next available disk drive installation slot 2 Remove the disk drive filler if required See Removing a Hot Swappable Disk Drive Filler page 15 NOTE Save the disk drive filler for future use For cooling purposes always place disk drive fillers in slots that do not contain a disk drive 3 Insert the hot pluggable disk drive into the slot guides and slide the drive into the s...

Страница 18: ...tification and card divider locations NOTE Slots one through eight are full length slots nine and ten are short length Figure 7 PCI PCI X Slot Identification and Card Divider Locations 9 Slot 9 5 Slot 5 1 Slot 1 2 Slot 2 10 Slot 10 6 Slot 6 7 Slot 7 3 Slot 3 1 1 Core I O Board Slot 18 Installing the System ...

Страница 19: ... current bus configuration it only runs at the slower bus mode and frequency of the current bus configuration The following are common configuration scenarios for cards that use shared slots These examples also apply to slots 9 and 10 because they are shared both use a common bus 1 If there is a PCI X 66 MHz card in slot 7 and you hot plug insert a PCI 33 MHz card into slot 8 the operation fails T...

Страница 20: ... New card running at PCI X 66 Incompatible bus4 Incompatible frequency3 PCI X 66 MHz 1 The conditions described in this table apply only to shared slots 7 8 9 and 10 Slots 1 2 3 4 5 and 6 are not shared slots 2 Compatible card is accepted and runs at the frequency shown 3 Incompatible frequency card does not work The new card does not initialize and powers down due to frequency mismatch 4 Incompat...

Страница 21: ...IMM memory boards 48 DIMM memory carrier configuration 2 CAUTION Observe all ESD safety precautions before attempting this procedure Failure to follow ESD safety precautions can result in damage to the server Removing the Memory Carrier Assembly WARNING Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure Voltages are...

Страница 22: ...d Replacing the Memory Carrier Assembly Replacing the Memory Carrier Assembly CAUTION Ensure the processor board assembly is fully seated before you replace the memory carrier assembly The processor board assembly access door must be flush with the front bezel To replace the memory carrier assembly follow these steps 1 Ensure that the extraction handles are positioned in the outward unlocked posit...

Страница 23: ...nd Replacing the Memory Carrier Assembly Cover page 12 Installing System Memory DIMMs System memory DIMMs are located on a pair of memory boards inside the memory carrier assembly WARNING Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure Voltages are present at various locations within the server whenever an AC pow...

Страница 24: ...Figure 9 Memory Carrier Assembly Figure 10 shows the memory carrier with the side cover open 24 Installing the System ...

Страница 25: ...IMM Sizes and Memory Configurations The standard server configuration includes a 48 DIMM memory carrier which contains one or two 24 DIMM memory boards System DIMMs seat onto the memory boards The minimum server configuration requires at least one memory quad or group of four DIMMs The following are the supported DIMM sizes for the server 512 MB 1 GB 2 GB 4 GB 8 GB Table 5 lists the supported memo...

Страница 26: ...Failure to observe these cautions results in system degradation or failure Do not mix DIMM sizes or types within a quad Load DIMM quads in order of size from largest to smallest For example if you have a quad of 2 GB DIMMs and a quad of 1 GB DIMMs install the quad of 2 GB DIMMs first 24 DIMM Memory Carrier Load Order For a single 24 DIMM memory board configuration load DIMMs in order from quad 0 t...

Страница 27: ...lest For example install all 2 GB quads before 1 GB or smaller quads and install all 1 GB quads before 512 MB quads Side 0 must have equal or greater memory capacity than side 1 Install DIMM quads based on the following rules Load quads into either side of the memory carrier in order starting with quad 0 and ending with quad 5 1 2 Install the first quad in side 0 quad 0 3 Install the second quad i...

Страница 28: ... MB 12 512 MB 1 1 5A 5B 5C 5D 5 Example 2 1 GB DIMMs 2 2 GB DIMMs 1 0A 0B 0C 0D 0 1 GB DIMMs 3 1 GB DIMMs 4 1A 1B 1C 1D 1 512 MB 5 512 MB 7 2A 2B 2C 2D 2 512 MB 6 512 MB 9 3A 3B 3C 3D 3 512 MB 8 4A 4B 4C 4D 4 512 MB 10 5A 5B 5C 5D 5 Example 3 512 MB 2 2 GB DIMMs 1 0A 0B 0C 0D 0 512 MB 3 512 MB 6 1A 1B 1C 1D 1 512 MB 4 512 MB 8 2A 2B 2C 2D 2 512 MB 5 3A 3B 3C 3D 3 512 MB 7 4A 4B 4C 4D 4 512 MB 9 5A...

Страница 29: ... more information see Memory Load Order page 26 b Use Figure 1 1 to determine the DIMM slots to populate c Read understand and follow the general guidelines to install memory in the server See Memory Loading Rules and Guidelines page 27 4 Lay the memory carrier assembly on side 0 or side 1 so that the memory carrier side that contains the DIMM slots that you will install DIMMs into faces upward Fi...

Страница 30: ...ert the tabs Figure 9 into the slots on both sides of the extraction handle release button until the side cover snaps into place NOTE To install DIMMs into slots on the other side of the memory carrier turn the carrier over to the opposite side side 0 or side 1 and repeat the installation procedure 8 Replace the memory carrier assembly and latch the top cover release lever See Removing and Replaci...

Страница 31: ... the memory carrier assembly cover See Removing and Replacing the Top Cover page 11 You do not need to fully remove the top cover to service this component however the top cover release lever must be open 2 Remove the memory carrier assembly See Removing and Replacing the Memory Carrier Assembly Cover page 12 NOTE You must remove the memory carrier because it attaches directly to the processor boa...

Страница 32: ...r assembly See Removing and Replacing the Memory Carrier Assembly page 21 6 Replace the memory carrier assembly cover and latch the top cover release lever closed See Removing and Replacing the Memory Carrier Assembly Cover page 12 Installing a Dual Core Processor The server uses dual core processors Each processor contains two cores that function as separate processors Dual core processors double...

Страница 33: ...n the HP Integrity rx6600 server install them in the designated locations on the processor board The slots on the processor board are labeled Module 0 Module 1 Module 2 and Module 3 The Module 0 and Module 1 slots are located on the top of the processor board assembly and the Module 2 and Module 3 slots are located on the underside of the processor board assembly IMPORTANT Use the supplied handhol...

Страница 34: ...nlock the socket CAUTION Attempting to turn the locking mechanism more than 180 degrees can severely damage the socket 9 Remove any protective packaging from the processor NOTE Protective covers are installed to protect connector pins Save the covers for future use 10 Inspect the processor pins and verify that the pins are not bent 1 1 Align the alignment holes on the processor with the alignment ...

Страница 35: ... and Replacing the Processor Board Assembly page 30 16 Replace the memory carrier assembly See Removing and Replacing the Memory Carrier Assembly page 21 17 Replace the memory carrier assembly cover and latch the top cover release lever closed See Removing and Replacing the Memory Carrier Assembly Cover page 13 Figure 14 Installing a Dual Core Processor on the Processor Board Figure 15 shows the p...

Страница 36: ...Figure 15 Processor Power Cable Figure 16 shows the processor socket lock unlock mechanism and alignment post locations without a processor installed 36 Installing the System ...

Страница 37: ...e 16 Processor Alignment Posts and Lock Unlock Mechanism Figure 17 shows the processor lock unlock mechanism location and the alignment holes with the processor installed Installing Additional Components 37 ...

Страница 38: ...k or pedestal mount Installing the Server into a Rack The following information describes how to install the server into an HP rack or an approved non HP rack HP Rack HP servers that are installed into racks are shipped with equipment mounting slides An installation guide comes with each set of slides HP 3 7U Quick Deploy Rail System Installation Instructions for 38 Installing the System ...

Страница 39: ...from a rack mount to a rackless configuration you need a Server Rackless Mount Kit The rackless mount kit comes with the HP Integrity rx6600 Rack to Pedestal Conversion Guide Follow the steps in the HP Integrity rx6600 Rack to Pedestal Conversion Guide to attach the pedestal mount to the server Connecting the Cables This section provides information on the cables that power the server and provide ...

Страница 40: ...e iLO 2 MP PR command the server can automatically power on to the full power state Attaching the Hook and Loop Strap to the Bulk Power Supply and Power Cord CAUTION If you do not fasten the hook and loop strap to the bulk power supply and the power cord the power cord might pop off the back To attach the hook and loop strap to the bulk power supplies and power cord follow these steps 1 Attach the...

Страница 41: ...you plug the power cord into the server the BPS flashes amber and an amber light is present on the hard disk drives INTERVAL TWO Approximately 30 seconds later the BPS flashes green and the amber light is still present on the hard disk drives Standby power is now on LAN The server has two LAN ports that can provide network connectivity Figure 19 shows the available LAN ports for the server Figure ...

Страница 42: ...OC capabilities provides console access displays and records system events and displays detailed information about internal subsystems The iLO 2 MP is available whenever the system is connected to a power source even if the server main power switch is turned off NOTE For more information on iLO 2 see the HP Integrity Integrated Lights Out 2 Operations Guide Extensible Firmware Interface EFI Provid...

Страница 43: ...LO 2 MP 3 Change the default user name and password on the administrator account to your predefined selections Change default user name and password 4 Set up the user accounts if using the local accounts feature Set up user accounts 5 Set up the security access settings Set up security access 6 Access the host console using method of choice Access the host console 7 Advanced Activate advanced feat...

Страница 44: ...ration method and assign an IP address if necessary Determining the Physical iLO 2 MP Access Method Before you can access the iLO 2 MP you must first determine the correct physical connection method The iLO 2 MP has a separate LAN port from the system LAN port It requires a separate LAN drop IP address and networking information from that of the port used by the operating system Figure 21 44 Insta...

Страница 45: ...rs to the host console Table 1 1 Physical Connection Matrix Required Connection Components Connection Method RS 232 serial port 1 Host console 2 RS 232 serial port DB 9F to DB 9F cable 3 Emulation terminal device for example a PC laptop or ASCII terminal 10 100 LAN cable LAN port Determining the iLO 2 MP LAN Configuration Method To access the iLO 2 MP through the iLO 2 MP LAN the iLO 2 MP must acq...

Страница 46: ... DHCP and DNS DHCP automatically configures all DHCP enabled servers with IP addresses subnet masks and gateway addresses All HP Integrity entry class servers with the iLO 2 MP are shipped from the factory with DHCP enabled HP recommends using the DHCP and DNS method to simplify access to the iLO 2 MP NOTE You can use ARP Ping regardless of the status of DHCP unless an IP address has ever been acq...

Страница 47: ... address is assigned using DHCP ARP Ping is permanently disabled Some DHCP server options can cause the apparent issuance of ARP Ping to the iLO 2 MP which will negate the DHCP DDNS method The Address Resolution Protocol ARP and Packet Internet Grouper Ping utility uses ARP packets to ping or discover a device on the local network segment The IP address you assign to the server must use the same n...

Страница 48: ... server 4 Open a DOS window on the PC 5 At the DOS prompt enter arp s to assign the IP address to the iLO MAC address Syntax arp s IP address you want to assign to the iLO MAC address iLO 2 MAC address Example from Windows arp s 192 0 2 1 00 00 0c 07 ac 00 6 At the DOS prompt enter ping followed by the IP address to verify that the iLO 2 MP LAN port is configured with the appropriate IP address Th...

Страница 49: ...nents and the ports used to connect the server to the console device 3 Connect the cables from the appropriate ports to the server 4 Start the emulation software on the console device 5 Log in to the iLO 2 MP See Logging In to the iLO 2 MP page 49 6 At the MP Main Menu enter CM and press Enter to select command mode 7 At the command mode prompt enter LS and press Enter The screen displays the defa...

Страница 50: ...up This section provides additional information to setup the iLO 2 MP Modifying User Accounts and Default Password The iLO 2 MP comes preconfigured with default factory settings including a default user account and password The two default user accounts on initial login are All Rights Administrator level user login Admin password Admin Console Rights Operator level user login Oper password Oper IM...

Страница 51: ...ts and Default Password page 50 CAUTION When DHCP is enabled the system is vulnerable to security risks because anyone can access the iLO 2 MP until you change the default user name and password HP strongly recommends you assign user groups and rights before proceeding Create local accounts You can store up to 19 user names and passwords to manage iLO 2 MP access This is ideal for small environmen...

Страница 52: ...e 22 Figure 22 Web Login Page 3 Click Sign In The Status Summary page Figure 23 displays after login Figure 23 Status Summary Page 1 Select the web interface functions by clicking the Function tabs at the top of the page Each function lists options in the Navigation Bar on the left side of the page 2 Click an option link to display data in the Display screen and click Refresh to update the display...

Страница 53: ...see the HP Integrity iLO 2 Operations Guide Accessing the Host Console with the SMASH SM CLP For information on how to access the host console using the SMASH SM CLP see the HP Integrity iLO 2 Operations Guide Accessing the Graphic Console Using VGA VGA is a method you can use to access the graphic console NOTE You cannot access iLO 2 using VGA This method requires three elements Monitor VGA conne...

Страница 54: ...er Power Button Power States The server has three power states Standby power Plug the power cord into the appropriate receptacle on the rear of the chassis the front panel Power button is not turned on Full power Full power occurs when you plug the power cord into the appropriate receptacle and either activate the power using the iLO 2 MP PC command or press the Power button Off Unplug the power c...

Страница 55: ...and enter YES when prompted to confirm the action IMPORTANT The main dc voltage is now removed from the system however AC voltage for standby power is still present in the server 6 Unplug all power cables from the receptacles on the rear panel of the server Powering Off the Server Manually To manually power off the server follow these steps 1 Gracefully shut down the operating system 2 Press the P...

Страница 56: ...n the HP Integrity server use the drvcfg and cfggen EFI commands If you are scripting multiple devices use thecfggencommand Integrated Mirror The advantage of an IM is there is always a mirrored copy of the data An IM provides data protection for the system boot volume to safeguard critical information such as the operating system on servers and high performance workstations An IM supports two sim...

Страница 57: ...example indicates that the EFI Serial Attached SCSI card utility version is 1 01 12 00 fs0 EFI HP TOOLS NETWORK mptutil MPTUTIL 1 01 12 00 Vendor Device Choice ID ID Bus Device 0 1000h 0054h 14h 01h LSI Logic SAS1068 Host Adapter 1 Refresh b Press Enter 4 To update the firmware use the mptutil command 5 Reset the controller fs0 reset The mptutil commands and functions are listed in Table 15 and de...

Страница 58: ...ta when I try to flash the firmware why Answer You are expected to concatenate a proper nvdata image on to the firmware mptutil keeps you from flashing an image without one To concatenate nvdata and firmware you need to run the mptutil o d 64it__l fw sas106x dat output fw command 64it__l fw is the firmware image without a nvdata image sas106x dat is the nvdata image This file depends on the type o...

Страница 59: ...c keypad and numeric keypad minus update a modifiable field to its next relative value Esc Abort Exit Escape aborts the current context operation and or exits the current screen User confirmation is solicited as required if changes have been made by user If you are using a serial console pressing Esc causes a delay of several seconds before it takes effect This is normal system behavior and is not...

Страница 60: ...cimal PCI Dev Indicates the PCI Device assigned by the system BIOS to an adapter range 0x00 0x1F 0 31 decimal PCI Fnc Indicates the PCI Function assigned by the system BIOS to an adapter range 0x00 0x7 0 7 decimal FW Revision Displays the Fusion MPT firmware version and type IR or IT Status Indicates whether the adapter is or is not eligible for software control enabled disabled or error Enabled I...

Страница 61: ... x xx xx xx yy where x xx xx xx refers to the FW version and yy refers to the type The currently supported type is IR l SAS Address Displays the SAS Address assigned to this adapter FW Revision Displays the Fusion MPT firmware version and type IR or IT Status Indicates whether an adapter is eligible for configuration utility software control or is reserved for control by other software Enabled Dis...

Страница 62: ...ID Properties Screens There are four screens within RAID properties To access the screens select RAID Properties from the Adapter Properties screen The Select New Array Type screen displays Figure 27 Select New Array Type Screen Select New Array Type Screen The Select New Array Type screen enables you to view an existing array or create an Integrated Mirror array of two disks plus an optional hot ...

Страница 63: ...sed as a hot spare for the IM array if No the device is not used as a hot spare for the IM array Only one hot spare per IM array is permitted A hot spare is not required in an IM You can specify a hot spare at array creation or any time after creation provided the array is made up of five disks or fewer This field is grayed out under the following conditions The device does not meet the minimum re...

Страница 64: ...the View Existing Array field from the Select New Array Type screen You can perform the following actions on the View Array screen To view the next array press N To create a new array press C Array Displays the number of this array Identifier Displays the identifier of this array Type Displays the RAID type Scan Order Displays the scan order of the array Size MB Displays the size of the array Stat...

Страница 65: ... of an IM array Too Small Disk is too small to mirror existing data Max Dsks Maximum of disks allowed for this type of Array reached and or Maximum of total IM disks on a controller reached No SMART Disk doesn t support SMART cannot be used in an RAID array Wrg Intfc Device interface SAS differs from existing IM disks Pred Fail Indicates whether device SMART is predicting device failure Yes No Siz...

Страница 66: ...u to ask if you want to perform this action Press Y for yes or N for no Delete Array To perform the deletion of the currently displayed IM array press Enter on Delete Array The screen prompts you to ask if you want to perform this action Press Y for yes and N for no Identifier Displays the identifier of this array Type Displays the RAID type Scan Order Displays the scan order of the array Size MB ...

Страница 67: ...nds and parameters in uppercase lowercase or a mixture of the two Use the following conventions in the command descriptions Text in italics must be entered exactly as shown on the command line Text surrounded by must be replaced with a required parameter Text surrounded by may be replaced by an optional parameter Parameters surrounded by must be entered one or more times as appropriate for the exe...

Страница 68: ... drive to a volume that only uses 9 GB of capacity on each disk drive the remaining 27 GB of capacity on the disk drive is unusable The disk identified by the first SCSI ID on the command line is assigned as the primary disk drive when creating an IM volume If the SAS controller is allowed to resync the disk drives the data on the primary disk drive is available by accessing the newly created volu...

Страница 69: ...hot spare disks page 67 Smart Array P400 P600 and P800 Controllers The following information is provided to assist you in configuring the Smart Array P400 P600 and P800 controllers during installation Quick Installation Procedure To install the controller follow these steps 1 Power off the server 2 Install additional physical drives if necessary see Connecting External Storage page 70 The number o...

Страница 70: ...e cable connector 6 Power on the enclosure 7 Power on the server SAS Cable Part Numbers If you require additional cables order them by the option kit number listed in Table 16 Table 16 SAS Cable Part Numbers Cable Assembly Number Option Kit Number Cable Length 361317 001 389664 B21 1 0 m 3 3 ft 361317 002 389668 B21 2 0 m 6 6 ft 361317 004 389671 B21 4 0 m 13 ft 361317 006 389674 B21 6 0 m 20 ft S...

Страница 71: ...ters Commands You can use the following operations with saupdate LIST UPDATE UPDATE all HELP or List Use LIST to display all detected Smart Array controllers along with the active firmware versions fs0 saupdate LIST Smart Array Offline Firmware Update Utility Version 1 04 12 00 C Copyright 2004 Hewlett Packard Development Company L P Seg Bus Dev Func Description Version 1 51 4 0 HP Smart Array 640...

Страница 72: ...w shows the command to update all controllers for which the firmware image file applies The controllers for which the firmware image is not applicable are skipped In this example the Smart Array 6400 controller is updated and the Smart Array 5300 is skipped fs0 saupdate UPDATE all CYBORG234 BIN Replace CYBORG234 BIN with the name of your firmware file The following screen displays showing the cont...

Страница 73: ...le shows CYBORG101 BIN does not exist File CYBORG101 BIN invalid or corrupted EBSU Utility The EFI based Setup Utility EBSU provides an easy to use interface for flashing firmware partitioning the hard disk installing diagnostic tools configuring storage controllers and running other EFI utilities NOTE You can use EBSU to update firmware for many different devices in the system A Smart Array Contr...

Страница 74: ...n to the Smart Array Controller item in the list 8 Press Enter to display detailed information about the device Figure 30 EBSU Maintain Firmware Screen EBSU displays the firmware update screen for the selected device The version number in the first column ROM Firmware Version is the one currently installed on your system The version number in the second column ROM Version on Disk is the one availa...

Страница 75: ...mart Array controller ORCA a simple ROM based configuration utility Array Configuration Utility ACU a versatile browser based utility that provides maximum control over configuration parameters NOTE To copy a particular array configuration to several other servers on the same network use the Array Configuration Replicator ACR or the scripting capability of ACU ACR is provided in the SmartStart Scr...

Страница 76: ...optimum configuration for an unconfigured controller No Yes Describes configuration errors No Yes Suitable for configuration while online Yes No Suitable for configuration while offline Supported Procedures Yes Yes Creation and deletion of arrays and logical drives Yes Yes Assignment of RAID level No Yes Sharing of spare drives among several arrays No Yes Assignment of multiple spare drives per ar...

Страница 77: ...ORCA to configure one spare drive to be shared among several arrays Only ACU enables you to configure shared spare drives 3 Press Enter to accept the settings 4 Press F8 to confirm the settings and save the new configuration After several seconds the Configuration Saved screen displays 5 Press Enter to continue You can now create another logical drive by repeating the previous steps NOTE Newly cre...

Страница 78: ...able on the resource CD that is shipped with the HP server To troubleshoot the server you must be familiar with the Offline Diagnostics Environment ODE which runs in the Extensible Firmware Interface EFI Descriptions and user information about offline troubleshooting tools are available at http www hp com bizsupport The offline tools are available for download at http www software hp com Troublesh...

Страница 79: ...r supply interface board If the AC Out indicators are lit power is available to the server circuits If the console shows that the server is powered on but server LEDs indicate that power is off remove and reseat connectors on the LED status board If the problem persists replace the LED status board If the console shows that the server is not powered on remove and reseat connectors on the system bo...

Страница 80: ...he hard drive 2 Swap the hard drive with one from another slot or with a known good spare 3 Remove and reinstall the hard drive backplane Check that connectors are fully engaged 4 Replace the hard drive backplane 5 Replace the SAS core I O card Console Problems Console problems during installations can be caused by faulty interconnections If you are experiencing monitor keyboard or mouse problems ...

Страница 81: ...hardware components The TPM creates and stores additional encryption keys from the root key of the system The encryption keys created by the TPM encapsulate system application encryption keys to provide an additional layer of security for sensitive system data The fundamental capabilities of the TPM include Platform authentication Sensitive information protection Data integrity System privacy IMPO...

Страница 82: ...e security settings d Enter secconfig tpm on to enable the TPM 3 Reset the server 4 Boot the operating system 5 Restore the former TPM settings to the new TPM See the HP UX operating system documentation for more information 6 Back up the TPM security information See the HP UX operating system documentation for more information 82 Installing the System ...

Страница 83: ...nsiderations 1 1 CPU see processor D damaged equipment returning 1 1 default password 50 user accounts 50 DHCP and DNS using to configure the iLO 2 MP LAN 46 DHCP enabled security risk 47 51 disk drive activity LED location 45 load order 17 replacing 17 slot IDs 18 status LED location 45 disk drive filler removing and replacing 15 drvcfg utility 58 dual core processing 32 dual core processor see p...

Страница 84: ... 42 powering off the server 55 manually 55 using the iLO 2 MP PC command 55 powering on the server 55 56 manually 56 using the iLO 2 MP PC command 56 PR command 55 processor configuration options 32 installing 33 load order 33 required service tools 33 restrictions 33 processor board see processor board assembly processor board assembly removing and replacing 31 R rack installing 38 remove and rep...

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