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Getting started 

Read this chapter to learn about safety information and where to find additional HP resources. 

Important safety information 

Carefully read the cautions and notes within this document to minimize the risk of personal injury to service 
personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable 
operation of equipment. Improper service methods can damage equipment. 

The service procedures recommended and described in this service manual provide effective methods of 
performing service operations. Service engineers should have prior repair knowledge and experience as well as 
appropriate training for the product before performing service procedures. 

Be sure your working environment is dry and clean and meets all government safety requirements.

Be sure that other persons are safe while you are servicing the product.

Do not perform any action that can cause a hazard to the customer or make the product unsafe.

Use proper safety devices to ensure your personal safety.

Always use approved tools and test equipment for servicing.

Never assume the product’s power is disconnected from the main power supply. Check that it is

disconnected before opening the product’s cabinet.

Modules containing electrical components are sensitive to electrostatic discharge (ESD). Follow ESD

safety procedures while handling these parts.

Some products contain more than one battery. Do not disassemble or expose a battery to high 

temperatures, such as throwing into fire, or the battery may explode.

Refer to government requirements for battery recycling or disposal.

This information provides general service information for the monitor. Adherence to the procedures and 

precautions is essential for proper service. 

IMPORTANT: 

Only trained service personnel who are familiar with this HP product should perform service or 

maintenance for it. Before performing any service or maintenance, personnel must read the important safety 

information. 

IMPORTANT: 

You must disconnect the power cord from the power source before opening the monitor to 

prevent component damage. 

Important service information and precautions 

Repair must be performed by professional service technicians in a repair center. End users should not

perform these procedures.

Please note during servicing that the primary side is the high voltage area.

This monitor meets ROHS requirements. Be sure to use lead-free solder wire when soldering.

If you must change a capacitor, be sure to match the polarity as printed on the PCB.

If you must replace a capacitor, make sure the specification and part number match the BOM and

location.

Содержание HP M32f

Страница 1: ...Maintenance and Service Guide M32f model M31389 SUMMARY This guide provides information about spare parts removal and replacement of parts diagnostic tests problem troubleshooting and more ...

Страница 2: ...ed States and other countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Fi...

Страница 3: ...ning the repaired product to the customer 2 2 Monitor features 3 Features 3 Rear components 4 Locating the serial number and product number 5 3 Illustrated parts catalog 6 How to order parts 8 4 Removal and replacement procedures 9 Preparation for disassembly 9 Rear Cover 9 Connector repair 13 VGA P100 13 HDMI connector P200 P300 14 Function test 14 Function test 14 Support and troubleshooting 14 ...

Страница 4: ...opening the product s cabinet Modules containing electrical components are sensitive to electrostatic discharge ESD Follow ESD safety procedures while handling these parts Some products contain more than one battery Do not disassemble or expose a battery to high temperatures such as throwing into fire or the battery may explode Refer to government requirements for battery recycling or disposal Thi...

Страница 5: ...tance in Electrical and Electronic Equipment Directive is a legal requirement by the EU European Union for the global electronics industry sold in the EU and other countries Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement Products launched in the market before June 2006 are not required to be compliant with RoHS parts If the original...

Страница 6: ...wo High Definition Multimedia Interface HDMI video inputs and VGA input Four OSD buttons three that can be reconfigured to quickly allow selection of the most commonly used operations Plug and Play capability if supported by your operating system Security cable slot on the rear of the monitor for an optional security cable On screen display OSD adjustments in several languages for easy setup and s...

Страница 7: ...nction 1 Security cable slot Connects an optional security cable 2 Power connector Connects a DC adapter 3 Power light On The monitor is on Off Depending on your monitor model the monitor have no voltage from adapter 4 VGA connector Connects the VGA cable to a source device 5 HDMI ports 2 Connect the HDMI cable to a source device such as a computer or game console ...

Страница 8: ...number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head You might need these numbers when contacting HP for support For worldwide models except India Barcode label Spec label For India Bar code label Spec label ...

Страница 9: ...6 3 Illustrated parts catalog To identify the monitor major components use this illustration and table ...

Страница 10: ...MJ 0 4 0L BLK Ni 16 13 REAR SUPPORT R PCR 85 ABS 5 PET JACK BLACK 6009 0337 ENCORE 3 M32F 1 14 REAR SUPPORT L PCR 85 ABS 5 PET JACK BLACK 6009 0337 ENCORE 3 M32F 1 15 MAC SCREW Ml MJ 0 4 0L BLK Ni 1 16 REAR COVER VIRGIN ABS 5 PU JACK BLACK 6009 0337 ENCORE J MJ2F ASS Y 1 17 REAR COVER VIRGIN ABS 5 PET JACK BLACK 6009 0337 ENCORE 3 M32F 16 18 DISPLAYKEY VIRGIN ABS 5 PET JACK BLACK 6009 0337 ENCORE ...

Страница 11: ... 15S BR ND H 6mm NOTE The connector may need to be modified to meet functionality regulatory and safety requirements if it is not an exact match You can purchase cables from the HP part store at https partsurfer hp com Search aspx NOTE HP continually improves and changes product parts For complete and current information about supported parts for your computer go to http partsurfer com select your...

Страница 12: ...pter of this guide 2 Clean the room for disassembly 3 Identify the disassembly area 4 Check the position that the monitors are to be placed along with the number of monitors Prepare the area for material flow according to the disassembly layout 5 Be sure to have the following equipment and materials Press fixture Working table Screwdriver Knife Gloves Cleaning cloth ESD protection Scraper bar in t...

Страница 13: ...he stand then pull out the stand form the monitor head 2 Twist out the screw and separate base and stand Step 2 Strip two screws from the rear cover then move rear cover follow the below way Press the black button Twist out the screw Dismantle the rear cover first from the marked position Remove two screws ...

Страница 14: ...11 Step 3 Remove two acetate cloth tape and pull out the LED 30pin ffc cable Step 4 Remove the rear support thirteen screws hinge four screws MB three screws Remove 8PINFFC from the MB ...

Страница 15: ...12 Remove deco from the monitor ...

Страница 16: ... the monitor for disassembly See Preparation for disassembly on page 12 VGA P100 Repair the VGA connector 1 Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber You can gently push down with the soldering iron once everything is molten to move the P100 out of the through holes 2 Lift the P100 connector from the PCB 3 Place the new component on the PCB Be sur...

Страница 17: ...on the PCB Be sure that it matches the PCB footprint 9 Solder the new component Function test After repair be sure to confirm that all functions are working Table 4 1 Function test Te Operating description Tool used Test item Operating description Tool used HDMI test Confirm whether image displays correctly on the Computer or DVD player VGA test monitor Computer or DVD player Confirm whether image...

Страница 18: ...ale as needed Check Video Cable is displayed on screen Monitor video cable is disconnected Connect the appropriate video signal cable between the computer and monitor Be sure that the computer power is off while you connect the video cable Input Signal Out of Range is displayed on screen Video resolution and or refresh rate are set higher than what the monitor supports Change the settings to a sup...

Страница 19: ...dering 8 power board removal 15 power button location 15 power connector location 15 power light location 4 precautions 1 preparation for disassembly 10 RC removal 10 rear components 4 removal RC 10 Function test 15 removal and replacement procedures 10 returning to customer 2 RoHS 2002 95 EC requirements 2 safety information 1 serial number location 5 service information 1 spare parts 14 support ...

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