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7

Troubleshooting

The following sections describe several common issues and resolutions.

The optical disc tray does not open for removal of a CD,

DVD, or BD

1.

Insert the end of a paper clip 

(1)

 into the release access in the front bezel of the drive.

2.

Press in gently on the paper clip until the tray is released, and then pull out the tray 

(2)

 until it stops.

3.

Remove the disc 

(3)

 from the tray by gently pressing down on the spindle while lifting the outer

edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE:

If the tray is not fully accessible, tilt the disc carefully as you remove it.

4.

Close the disc tray and place the disc in a protective case.

The optical disc tray does not open for removal of a CD, DVD, or BD

31

Содержание HDX X18-1000 - Premium Notebook PC

Страница 1: ...Multimedia User Guide ...

Страница 2: ...vices are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition August 2008 Document Part Number 487218 001 Product notice This user guide describes features that are common to most models Some ...

Страница 3: ...disc 10 3 Audio Connecting external audio devices 12 Checking your audio functions 13 4 Video Connecting an external monitor or projector 15 Connecting an HDMI device 16 Configuring the audio using HDMI 16 Determining the type of graphics card installed on your computer 16 Setting HDMI as the default audio playback device 17 Watching TV select models only 18 5 Optical drive Identifying the install...

Страница 4: ...ay 33 A disc does not play automatically 34 A DVD movie stops skips or plays erratically 34 A DVD movie is not visible on an external display 35 The process of burning a disc does not begin or it stops before completion 35 A DVD playing in Windows Media Player produces no sound or display 35 A device driver must be reinstalled 36 Obtaining Microsoft device drivers 36 Obtaining HP device drivers 36...

Страница 5: ...ng to music Integrated microphone for recording your own audio Integrated webcam that allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Multimedia buttons and hotkeys that provide fast access to multimedia tasks NOTE Your computer may not include all of the components listed The following sections explain how to...

Страница 6: ...at receives standard or high definition TV broadcasts 7 Treble or bass scroll zone Adjusts treble or bass level in the audio Select treble or bass by pressing the treble bass button To decrease the treble bass level slide your finger to the left or press and hold the minus sign You can also tap the minus sign To increase the treble bass level slide your finger to the right or press and hold the pl...

Страница 7: ...y information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the headphone jack the computer speakers are disabled 10 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 11 Volume mute button Mutes and restores speaker sound Subwoofer not illustrated Contains the subwoofer speaker The ...

Страница 8: ...arting up the computer and launching the operating system Pressing the media button starts the MediaSmart program from any power state NOTE If the computer has been set up to require a logon password you may be asked to log on to Windows MediaSmart starts after you log on For more information on using MediaSmart select to Start Help and Support 4 Chapter 1 Multimedia features ...

Страница 9: ... sign To increase the treble or bass level select treble or bass by pressing the treble bass button 4 and then slide your finger across the treble bass scroll zone from left to right or press and hold the treble bass plus sign 6 You can also tap the plus sign Windows volume control a Click the Volume icon in the notification area at the far right of the taskbar b Increase or decrease the volume by...

Страница 10: ...volume control Volume can also be adjusted within some programs Using the media activity functions The media activity buttons and the media activity hotkeys control the play of an audio CD or a DVD that is inserted into the optical drive 6 Chapter 1 Multimedia features ...

Страница 11: ...pause button 2 Next fast forward button 3 Stop button 4 Previous rewind button Disc status Button Function Playing Previous rewind button Plays a previous track or chapter Playing fn previous rewind button Rewinds the playback Play pause button Disc status Button Function Not playing Play pause button Plays the disc Playing Play pause button Pauses the playback Using the media activity functions 7...

Страница 12: ...media activity hotkey is a combination of the fn key 1 and a function key 2 When an audio CD or a DVD is not playing press fn f9 3 to play the disc When an audio CD or a DVD is playing use the following hotkeys To pause or resume playing the disc press fn f9 3 To stop the disc press fn f10 4 To play the previous track of an audio CD or the previous chapter of a DVD press fn f11 5 To play the next ...

Страница 13: ...mart includes the following features Internet TV With an Internet connection play classic oldies choose from a range of TV shows and channels and watch the HP TV channel streamed in full screen Playlist upload support Upload your MediaSmart photo playlists to Internet photo albums such as Snapfish Upload your MediaSmart video playlists to YouTube Export your MediaSmart playlist to the CyberLink DV...

Страница 14: ...lders Installing multimedia software from a disc To install any multimedia software from a CD or DVD follow these steps 1 Insert the disc into the optical drive 2 When the installation wizard opens follow the on screen instructions 3 Restart the computer if you are prompted to do so NOTE For details about using software included with the computer refer to the software manufacturer s instructions w...

Страница 15: ...nal speakers Record sound using the internal microphone or connect an external microphone Download music from the Internet Create multimedia presentations using audio and images Transmit sound and images with instant messaging programs Stream radio programs or receive FM radio signals select models only Create or burn audio CDs 11 ...

Страница 16: ...phones or a microphone refer to the information provided with the device For best results remember the following tips Be sure that the device cable is securely connected to the correct jack on your computer Cable connectors are normally color coded to match the corresponding jacks on the computer Be sure to install any drivers required by the external device NOTE A driver is a required program tha...

Страница 17: ...ck the record functions of the computer follow these steps 1 Select Start All Programs Accessories Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open Windows Media Player or MediaSmart and play back the sound NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise To confir...

Страница 18: ...u to use a variety of video features Watch movies Play games over the Internet Edit pictures and video and create presentations Connect external video devices Watch TV including high definition TV select models only 14 Chapter 4 Video ...

Страница 19: ...mputer To connect a display device connect the device cable to the external monitor port NOTE If a properly connected external display device does not display an image press fn f4 to transfer the image to the device Repeatedly pressing fn f4 alternates the screen image between the computer display and the device Connecting an external monitor or projector 15 ...

Страница 20: ...audio device to the HDMI port 1 Connect one end of the HDMI cable to the HDMI port on the computer 2 Connect the other end of the cable to the video device according to the device manufacturer s instructions 3 Press fn f4 on the computer to switch the image between the display devices connected to the computer Configuring the audio using HDMI For best results connect an audio or video device such ...

Страница 21: ... running utilities or changing Windows settings Refer to Help and Support for more information 3 Click the plus sign next to Display adapters Setting HDMI as the default audio playback device 1 Select Start Control Panel Hardware and Sound Sound icon 2 On the Playback tab several display choices are displayed Choose the option that includes HDMI and then click Set Default 3 Click OK 4 Start MediaS...

Страница 22: ...l regions and may also require additional hardware or services such as a high speed Internet connection The MediaSmart TV mode supports the following options Slingbox select models only Plays current TV broadcasts from your home TV and enables you to watch them remotely EPG Displays the EPG electronic program guide Live TV Plays live TV broadcasts Recorded TV Displays programs recorded from the TV...

Страница 23: ...The recorded program begins to play in the preview window 4 To watch in full screen format press the right arrow to move the cursor to the preview window and then press the OK button For more information on using MediaSmart select to Start Help and Support Watching TV select models only 19 ...

Страница 24: ...watch high definition video from disc Identifying the installed optical drive Select Start Computer You will see a list of all the devices installed on your computer including your optical drive You may have one of the following types of drives Blu ray Disc BD R RE SuperMulti Drive Blu ray Disc BD ROM Drive with SuperMulti DVD R RW Double Layer DL support Blu ray Disc BD ROM Drive with LightScribe...

Страница 25: ...rives listed may not be supported by your computer The listed drives are not necessarily all of the supported optical drives Some optical drives can also write to optical discs as described in the following table Optical drive type Write to CD RW Write to DVD RW R Write to DVD R DL Write label to LightScribe CD or DVD RW R Write to BD R RE BD R RE SuperMulti Drive Yes Yes Yes No Yes BD ROM Drive w...

Страница 26: ... fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray If you have not yet configured AutoPlay as described in the following section an AutoPlay dialog box opens It prompts you to select how you want to use the media content NOTE For best results be sure that your AC adapte...

Страница 27: ...ally 2 Confirm that the Use AutoPlay for all media and devices check box is selected 3 Click Choose a default and then select one of the available options for each media type listed 4 Click Save NOTE For more information about AutoPlay refer to Help and Support Configuring AutoPlay 23 ...

Страница 28: ...aining is displayed on the DVD Region tab To change settings through the operating system 1 Select Start Computer System properties 2 In the left pane click Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows sett...

Страница 29: ...ng on battery power Before writing to a disc close all open programs except the disc software you are using Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc Save the information to your hard drive and then burn from your hard drive to the destination disc Do not use the computer keyboard or move the computer while the computer is writing t...

Страница 30: ...or DVD that cannot be changed DVD players used in home systems usually do not support all DVD formats Refer to the user guide that came with your DVD player for a list of supported formats An MP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers ...

Страница 31: ... 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges to avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case Removing an optical disc CD DVD or BD 27 ...

Страница 32: ...les you to experiment with the following features Video Record and play back webcam video You can also e mail or upload video to YouTube using the icon on the software interface Streaming video When you open your instant message program YouCam displays a floating toolbar that lets you add graphic effects Special effects Add frames filters and emoticons to your snapshots and video Snapshots Take si...

Страница 33: ...ltimedia files to someone on another LAN or outside your network firewall temporarily disable the firewall perform the task you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall as necessary and adjust the policies and settings of other intrusion detection systems Whenever possible place bright light sources behind the webcam and out of the ...

Страница 34: ...is distinct from saturation which measures the intensity of the hue Saturation Controls the strength of color in the final image A higher saturation setting creates a bolder image a lower saturation setting creates a more subtle image Sharpness Controls the definition of edges in an image A higher sharpness setting creates a more defined image a lower sharpness setting creates a softer image Gamma...

Страница 35: ...aper clip until the tray is released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective c...

Страница 36: ...nus sign is already showing Look for an optical drive listing 4 Right click the optical drive listing to perform the following tasks Update the driver Disable the device Uninstall the device Scan for hardware changes Windows scans your system for installed hardware and installs any required drivers Click Properties to see if the device is working properly Click Troubleshoot to fix problems Click t...

Страница 37: ...r you click No the computer may behave in either of the following ways Playback may resume or The playback window in the multimedia program may close To return to playing the disc click the Play button in your multimedia program to restart the disc In rare cases you may need to exit the program and then restart it Increase system resources Turn off external devices such as printers and scanners Th...

Страница 38: ...serted into the optical drive A DVD movie stops skips or plays erratically Clean the disc Conserve system resources by trying the following suggestions Log off the Internet Change the color properties of the desktop 1 Right click anywhere on the desktop except on an icon and then select Personalize Display Settings 2 Set Colors to Medium 16 bit Disconnect external devices such as a printer scanner...

Страница 39: ...s not begin or it stops before completion Be sure that all other programs are closed Turn off Sleep mode and Hibernation Be sure that you are using the right kind of disc for your drive See your user guides for more information about disc types Be sure that the disc is inserted properly Select a slower write speed and try again If you are copying a disc save the information on the source disc to y...

Страница 40: ...tart 7 Reopen Device Manager if necessary and then verify that the drivers are once again listed 8 Try to use your device If uninstalling and reinstalling the default device drivers does not correct the problem you may need to update your drivers using the procedures in the following section Obtaining Microsoft device drivers You can obtain the latest Windows device drivers by using Microsoft Upda...

Страница 41: ... 3 Click Next to immediately check for HP software updates To use the HP Web site 1 Open your Internet browser and go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then type your computer model number in the product box 4 Press enter and then follow the on screen instructions A device driver must be reinstalled 37 ...

Страница 42: ...rnal audio devices connecting 12 external monitor port 15 H HDMI configuring 16 connecting 16 HDMI port 16 headphone audio out jacks 3 headphones 3 high definition devices connecting 16 I internal digital dual array microphones identifying 2 issues resolving 31 J jacks audio in microphone 3 audio out headphone 3 TV antenna cable 2 M media activity buttons 7 media activity hotkeys 8 media button 4 ...

Страница 43: ...ay 35 HP device drivers 36 Microsoft drivers 36 optical disc tray 31 optical drive detection 32 TV antenna cable jack identifying 2 TV watching 18 V video using 14 volume mute button 5 volume scroll zone 5 volume adjusting 5 W watching TV 18 webcam 2 webcam light 2 webcam properties adjusting 30 webcam tips 29 webcam using 28 Index 39 ...

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