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background image

Troubleshooting

A–2

User’s Guide

Image is not
centered.

Position may need
adjustment.

Press the Menu button to
access the OSD Menu.
Select

Image Control

/

Horizontal Position

or

Vertical Position

to adjust

the horizontal or vertical
position of the image.

“No Connection,
Check Signal Cable”
is displayed on
screen.

Monitor video cable is
disconnected.

Connect the 15-pin monitor
video cable to the VGA
connector on the computer,
or connect the DVI-D signal
cable to the DVI connector
on the computer. Be sure
that the computer power is
off while connecting the
video cable.

“Out of Range. Set
Monitor to 1280 x
1024 @ 60Hz” is
displayed on screen.

Video resolution and/or
refresh rate are set
higher than what your
monitor supports.

Restart your computer and
enter Safe Mode. Change
your settings to a supported
setting (see the table in
“Preset Video Modes” in
Appendix B). Restart your
computer so that the new
settings take effect.

Problem

Possible Cause

Solution

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Содержание FP9419

Страница 1: ...User s Guide FP9419 LCD Monitor ...

Страница 2: ......

Страница 3: ...CLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO ANY MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT OR SERVICE TO YOU HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied repro...

Страница 4: ...ohibited Apparatus Claims of U S Patent Nos 4 631 603 4 577 216 4 819 098 and 4 907 093 licensed for limited viewing uses only Other brand or product names are trademarks of their respective holders HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by copyright law ÅWARNING Text set off in this manner indicates th...

Страница 5: ...3 1 Installing the Monitor 3 2 Placing the Monitor on a Desktop 3 2 Mounting the Monitor 3 4 Connecting the Monitor 3 7 4 Operating the Monitor CD Software and Utilities 4 1 The Information File 4 1 The Image Color Matching File 4 2 Installing INF and ICM Files 4 2 Using the Auto Adjustment Function 4 3 Front Panel Components 4 5 Using the On Screen Display 4 7 Adjusting Monitor Settings 4 8 Selec...

Страница 6: ...P9419 LCD Monitor B 1 Preset Video Modes B 3 LCD Monitor Quality and Pixel Policy B 4 Power Cord Set Requirements B 5 C Agency Regulatory Notices Federal Communications Commission Notice C 1 Modifications C 2 Cables C 2 Declaration of Conformity for Products Marked with FCC Logo United States Only C 3 Canadian Notice C 4 Avis Canadien C 4 European Notice C 4 Japanese Notice C 4 Korean Notice C 5 E...

Страница 7: ...or features include Large 19 inch 48 3 cm diagonal viewable area display 1280 1024 factory set resolution plus full screen support for lower resolutions Dual video inputs supported VGA Analog DVI D supports Digital signal input VGA analog and DVI D digital signal cables included Fast response time of 16ms provides better experience for gaming and graphics ...

Страница 8: ...D adjustments for ease of setup and screen optimization Choose English French German Italian Spanish or Dutch Integrated stereo speakers Audio support connections include a PC line in connector and a headphone jack connector Integrated power supply Energy Saver feature reduces power consumption Complies with the following regulated specifications EPA ENERGY STAR European Union CE Directives Swedis...

Страница 9: ...that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible To disconnect power from the equipment unplug the power cord from the power outlet by grasping the plug firmly Never pull on the cord ÄCAUTION To protect your monitor as well as your computer connect all power cords for your computer and its peripheral ...

Страница 10: ...not exceed the rating of the cord Look on the power label to determine the ampere rating AMPS or A for each device Install your monitor near an outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord Do not allow anything to rest on the power cord Do not walk on the cord Turn your monitor of...

Страница 11: ... optical device that requires special care when cleaning To clean the monitor follow these steps 1 Turn off the monitor and the computer 2 Unplug your monitor from the wall outlet before cleaning 3 Wipe the screen with a soft clean cloth If the screen requires additional cleaning use an antistatic screen cleaner 4 Dust the monitor housing Use a damp cloth to clean the cabinet If the cabinet requir...

Страница 12: ... Attempting to remove the base from the pedestal while the monitor is upright may injure the user ÅWARNING Before disassembling the monitor turn off the monitor power and disconnect all power video and audio cables To disconnect power from the equipment unplug the power cord from the power outlet by grasping the plug firmly Never pull on the cord ÄCAUTION The screen is fragile Placing the monitor ...

Страница 13: ...ation Push the screwdriver towards the top of the monitor slide the base 2 slightly back towards the bottom of the monitor to unlock it Pull the base completely away from the pedestal with a firm grip Removing the Base from the Monitor Pedestal 4 Fold the pedestal hinge in the shipping position to the back of the monitor Remove only the base not the hinge when shipping 1 2 ...

Страница 14: ...Safety and Maintenance Guidelines 2 6 User s Guide ...

Страница 15: ...will connect from the computer video card outputs to the VGA and DVI inputs on the monitor You can connect one or both cables VGA cable Standard VGA 15 pin cable DVI D cable For digital operation use the DVI D to DVI D video cable provided The DVI D cable supplied with this monitor is for digital to digital connection only Your computer must have a DVI compatible graphics card installed for use wi...

Страница 16: ...on Wall swing arm or other mounting fixture see the Mounting the Monitor section Connect the monitor after you have installed it See Connecting the Monitor Placing the Monitor on a Desktop Before you place the monitor on a desktop or table you must attach the monitor base To place the monitor on a desktop or table 1 Lay the monitor face down on a flat soft protected surface ÄCAUTION The screen is ...

Страница 17: ...cular base into the bottom of the pedestal to lock the pedestal base in place 3 When the base locks it will make a clicking sound Make sure the base is securely locked onto the pedestal before continuing with the setup 5 Stand the monitor in the upright position ÅWARNING Tilt the monitor carefully If you tilt the monitor back more than 30 degrees beyond its easily adjustable position it could fall...

Страница 18: ...tements before beginning the procedure ÅWARNING Ensure that the monitor is lying flat screen down Attempting to remove the pedestal and base from the monitor while it is upright may result in injury to the user ÄCAUTION Before disassembling the monitor turn off the monitor power and disconnect all power video and audio cables If you are changing from a desktop installation to a wall mount you must...

Страница 19: ... on a flat soft protected surface Turn the pedestal upright ÄCAUTION The screen is fragile Placing the monitor screen down on a flat soft area prevents scratches defacing or breakage 3 Remove the rectangular back cover 2 as shown in the following illustration Four screws are exposed 4 Turn the pedestal towards the bottom of the monitor 5 Remove all seven screws 3 Use a Phillips head screwdriver Wa...

Страница 20: ...When the back cover has been removed four threaded mounting holes are exposed on the monitor panel These mounting holes are spaced 100 mm apart and are compliant with the Video Electronics Standards Association VESA standard for mounting flat panel monitors Use the four holes to attach a swing arm or other mounting fixture Follow the instructions included with the mounting fixture to insure that t...

Страница 21: ... the video cable from the monitor to the video connector on the rear panel of the computer You can connect the VGA cable the DVI D cable or both Only one cable is connected for typical installations Connect one end of the 15 pin VGA cable to the VGA input connector on the monitor Then connect the other end to the VGA output connector on the computer Connecting the VGA Cable TV OUT LCD VGA ...

Страница 22: ... the Monitor 3 8 User s Guide Connect one end of the DVI D cable to the DVI input connector on the monitor Then connect the other end to the DVI connector on the computer Connecting the DVI D Cable TV OUT LCD DVI ...

Страница 23: ...Monitor User s Guide 3 9 3 Connect the PC audio line out connector from the computer to your monitor to enable the monitor speakers Connect the headphone jack connector as needed Connecting the Audio Cable TV OUT LCD ...

Страница 24: ... feature Plug the power cord into a grounded earthed electrical outlet Be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it Do not place anything on power cords or cables Arrange...

Страница 25: ...or as needed for your comfort using the monitor s tilt adjustment capability Adjusting the Tilt ÅWARNING Tilt the monitor carefully If you tilt the monitor back more than 30 degrees beyond its easily adjustable position it could fall over Position the monitor so that it cannot fall off the table if bumped 8 Test the monitor function If it does not function correctly configure the monitor as descri...

Страница 26: ...Setting Up the Monitor 3 12 User s Guide ...

Страница 27: ...Windows Plug and Play compatible and the monitor will work correctly without installing the INF file The INF file Information file enables the computer to communicate with the monitor and use all the monitor features The INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor compatibility with your computer s graphics adapter Monitor Plug and Play compatib...

Страница 28: ...ne that you need to update these files you can install INF and ICM files from the CD or download them from the Internet Installing from the CD To install INF and ICM files on your computer from the CD 1 Insert the CD in your computer s CD ROM drive The CD menu displays 2 View the INF and ICM Readme file 3 Select Install INF and ICM Files 4 Follow the on screen instructions 5 After the files have b...

Страница 29: ...ng the Select Auto button and the auto adjustment pattern software on the CD provided Do not use this procedure if your monitor is using a DVI input If your monitor is using an analog VGA input this procedure can correct the following image quality conditions Fuzzy or unclear focus Ghosting streaking or shadowing effects Faint vertical bars Thin horizontal scrolling lines Picture off center To use...

Страница 30: ...de 2 Insert the CD in your computer s CD ROM drive The CD menu launches 3 Select Open Auto Adjustment Software 4 The setup test pattern displays 5 Press the Select Auto button on the monitor front panel to produce a stable centered image ...

Страница 31: ...Operating the Monitor User s Guide 4 5 Front Panel Components The monitor buttons are located under the front panel A B C D E F G ...

Страница 32: ...Active Button navigates down or left browse and adjusts settings down OSD Inactive Button selects the VGA video input E 2 Plus OSD Menu Active Button navigates up or right browse and adjusts settings OSD Inactive Button selects the DVI D video input F Select Auto OSD Menu Active Button acts as an Enter Select key to select setting screen options OSD Inactive Auto adjustment Button automatically ad...

Страница 33: ...OSD Menu press the menu button again The OSD Advanced Menu displays See the next section for more information 4 To navigate through the Main or Advanced OSD Menu press the Plus button on the monitor s front panel to scroll up or the Minus button to scroll in reverse The menu will move to the top if you scroll down at the bottom of the selections The menu will move to the bottom if you scroll up at...

Страница 34: ...and contrast Any changed settings will revert to previous settings and the menu will close Adjusting Monitor Settings The screen adjustments are set in the On Screen Display OSD menus Two OSD menus are available Main Advanced Main Menu OSD To access the Main Menu OSD press the menu button under the monitor s front panel The Main Menu Level 1 displays The following table describes Main Menu selecti...

Страница 35: ... OSD has up to three levels and can be viewed in one of six available languages The following table describes Advanced Menu selections levels and factory presets Advanced Menu OSD Level 1 Level 2 Level 3 Factory Preset Brightness Adjustment Scale 90 Contrast Adjustment Scale 80 Image Control Analog only Auto Adjustment Adjusting Message Horizontal Position Adjustment Scale Vertical Position Adjust...

Страница 36: ...play Serial Number Basic Menu Main Basic Cancel Save and Return OSD Control Horizontal Position Adjustment Scale 50 Vertical Position Adjustment Scale 50 OSD Timeout Adjustment Scale 30 Seconds OSD Transparency Adjustment Scale Save and Return Cancel Video Input Controls Input Selection Analog D SUB Digital DVI Auto Detect Cancel Factory Reset Yes No Exit Advanced Menu OSD Continued Level 1 Level ...

Страница 37: ...mage may occur on monitors that display the same static image on screen for a prolonged period of time To avoid burn in image damage on your monitor screen you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time VGA Input Status DVI D Input Status Monitor Displays Active Video Active Video Default Mode per OSD Active Video ...

Страница 38: ...roperly connected to the computer or monitor OSD Lock The OSD can be enabled or disabled by pressing and holding the menu button on the front panel for 10 seconds If the OSD is locked the warning message OSD Lock displays for ten seconds If the OSD is locked press and hold the menu button for 10 seconds to unlock the OSD If the OSD is unlocked press and hold the menu button for 10 seconds to lock ...

Страница 39: ...ove analog image performance Clock Increase or decrease the value to minimize any vertical bars or stripes visible on the screen background Clock Phase Increase or decrease the value to minimize video distortion or video jitter Use these controls only when the auto adjust function does not provide a satisfactory monitor image in analog mode To obtain the best results 1 Allow the monitor to warm up...

Страница 40: ...ate a user mode You can use the OSD On Screen Display to Create a user defined mode with custom monitor screen parameters Readjust the parameters of any user mode Save them in memory The monitor automatically stores the new setting then recognizes the new mode just as it does a preset mode Ten user modes can be entered and stored in addition to the 15 factory preset modes see the table Factory Pre...

Страница 41: ...The monitor will use less than 2 watts of power The energy saving reduced power state will activate if the monitor does not detect either the horizontal sync signal and or the vertical sync signal The OSD Power Saver feature must be activated on your PC for this feature to work A brief warm up period occurs before the monitor returns to normal operating mode Refer to your computer manual for instr...

Страница 42: ...Operating the Monitor 4 16 User s Guide ...

Страница 43: ... Video cable is improperly connected Connect the video cable properly See Chapter 3 Setting Up the Monitor for more information Screen blanking utility is active Press any key on the keyboard or move the mouse to turn off the screen blanking utility Image appears blurred indistinct or too dark Brightness and contrast are too low Press the Auto button on the front panel If this does not correct the...

Страница 44: ...video cable to the VGA connector on the computer or connect the DVI D signal cable to the DVI connector on the computer Be sure that the computer power is off while connecting the video cable Out of Range Set Monitor to 1280 x 1024 60Hz is displayed on screen Video resolution and or refresh rate are set higher than what your monitor supports Restart your computer and enter Safe Mode Change your se...

Страница 45: ... s Guide A 3 Using the World Wide Web Before contacting customer service refer to the HP Support Web site at http www hp com support Select your country region and then follow the links to the support page for your monitor ...

Страница 46: ...rial number located on label in back of monitor Purchase date on invoice Conditions under which the problem occurred Error messages received Hardware configuration Name and version of the hardware and software you are using Locating the Rating Label The rating label on the monitor provides the spare part number product number and serial number You may need these numbers when contacting HP about yo...

Страница 47: ...atment Anti glare polarizer with hard coating Maximum Weight 15 4 lbs unpacked 7 kg unpacked Dimensions including Base Height Width Depth 17 7 inches 16 8 inches 9 1 inches 449 9 mm 426 7 mm 230 mm Maximum Graphics Resolution 1280 x 1024 75 Hz analog and digital modes Text Mode 720 x 400 Dot Pitch 0 294 x 0 294 mm Horizontal Frequency analog mode 30 to 83 kHz Vertical Refresh Rate analog mode 56 t...

Страница 48: ...ce and actual performance may vary either higher or lower Environmental Requirements Temperature Operating Temperature Non operating Temperature 41 to 95o F 4 to 140o F 5 to 35o C 20 to 60o C Relative Humidity 20 to 80 Power Source 100 240V 50 60 Hz Power Consumption 50 watts typical Sleep Power Consumption 2 watts typical Input Terminals 1 VGA 15 pin D type connector 2 DVI D connector Analog cabl...

Страница 49: ...commonly used display resolutions Factory Preset Video Input Modes Preset Pixel Format Horz Freq kHz Vert Freq Hz 1 640 x 480 31 5 60 0 2 640 x 480 37 9 72 0 3 640 x 480 37 5 75 0 4 720 x 400 31 5 70 0 5 800 x 600 37 9 60 0 6 800 x 600 48 1 72 0 7 800 x 600 46 9 75 0 8 832 x 624 49 7 75 0 9 1024 x 768 48 4 60 0 10 1024 x 768 60 0 75 0 11 1152 x 870 68 7 75 0 12 1152 x 900 71 8 76 5 13 1280 x 960 6...

Страница 50: ...pot on a bright background The first is the more visible of the two A defective sub pixel dot defect is less visible than a defective whole pixel and is small and only visible on a specific background The FP9419 LCD Monitor has Less than 5 total dot defects 0 defective full pixels 3 defective bright sub pixels maximum 5 defective dark sub pixels maximum No more than two adjacent less than 2 5 mm e...

Страница 51: ... must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product In addition the cross sectional area of the wire must be a minimum of 0 75 mm or 18AWG and the length of the cord must be between 6 feet 1 8 m and 12 feet 3 6 m If you h...

Страница 52: ...Technical Specifications B 6 User s Guide ...

Страница 53: ...ay cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or ...

Страница 54: ...es or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods to maintain compliance with FCC Rules and Regulations ...

Страница 55: ...ice must accept any interference received including interference that may cause undesired operation For questions regarding your product contact Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 Or call 1 800 474 6836 For questions regarding this FCC declaration contact Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 Or call 281 514 3...

Страница 56: ... the CE Marking comply with both the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms in brackets are the equivalent international standards EN55022 CISPR 22 Electromagnetic Interference EN55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic Immunity EN6...

Страница 57: ...s on using the energy saving features can be found in the energy saver or power management section of the computer manual HP Recycling Program HP offers product end of life return programs for HP and other manufacturers hardware in several geographic areas The terms and availability of these programs vary by geography because of differences in regulatory requirements and local customer demand For ...

Страница 58: ...rs and other electronics equipment are concerned is that environmentally harmful substances are used both in the products and during their manufacture Since it is not so far possible to satisfactorily recycle the majority of electronics equipment most of these potentially damaging substances sooner or later enter nature There are also other characteristics of a computer such as energy consumption ...

Страница 59: ...d and chlorinated flame retardants CFCs freons and chlorinated solvents among other things The product must be prepared for recycling and the manufacturer is obliged to have an environmental policy which must be adhered to in each country region where the company implements its operational policy The energy requirements include a demand that the computer and or monitor after a certain period of in...

Страница 60: ...rocesses Flame retardants have been found in human blood and researchers fear that disturbances in fetus development may occur The relevant TCO 99 demand requires that plastic components weighing more than 25 grams must not contain flame retardants with organically bound bromine or chlorine Flame retardants are allowed in the printed circuit boards since no substitutes are available Cadmium 1 Cadm...

Страница 61: ...e CFCs freons The relevant TCO 99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product CFCs freons are sometimes used for washing printed circuit boards CFCs break down ozone and thereby damage the ozone layer in the stratosphere causing increased reception on earth of ultraviolet light with e g increased risks of skin cancer malignant melan...

Страница 62: ...Agency Regulatory Notices C 10 User s Guide ...

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