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To start HP PC Hardware Diagnostics UEFI:

Turn on or restart the computer, quickly press

esc

, and then press

The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the
following order:

Connected USB drive

NOTE:

To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 67

Hard drive

BIOS

Click the type of diagnostic test you want to run, and then follow the on-screen instructions.

NOTE:

If you need to stop a diagnostic test, press

esc

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE:

The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English

only.

Go to

http://www.hp.com

Click

Support & Drivers

, and then click the

Drivers & Software

tab.

Enter the product name in the text box, and then click

Search

Select your computer model, and then select your operating system.

In the

Diagnostic

section, click

HP UEFI Support Environment

– or –

Click

Download

, and then select

Run

ENWW

Using HP PC Hardware Diagnostics (UEFI)

Содержание ENWW

Страница 1: ...User Guide ...

Страница 2: ...st 2013 Document Part Number 728980 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows 8 This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 8 functionality See http www microsoft com...

Страница 3: ...er hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Saf...

Страница 4: ...iv Safety warning notice ENWW ...

Страница 5: ...5 Releasing the tablet from the keyboard base 16 Changing your tablet s settings 16 Changing your tablet s view 16 Adjusting your tablet s autorotate lock 16 Adjusting your tablet s screen brightness 17 Locating system information 17 3 Connecting to a network 18 Connecting to a wireless network 18 Using the wireless controls 18 Using the wireless button 18 Using operating system controls 19 Sharin...

Страница 6: ...g the version of your Android phone operating system OS 29 Downloading the sMedio TrueLink app to your phone 29 Start sharing media 30 Using audio 30 Connecting speakers 30 Connecting headphones 31 Connecting a microphone 31 Using Beats Audio 31 Accessing Beats Audio Control Panel 31 Enabling and disabling Beats Audio 31 Testing your audio features 32 Using video 33 Connecting video devices using ...

Страница 7: ...ology select models only 50 Manually initiating and exiting Sleep 51 Manually initiating and exiting Hibernation select models only 51 Setting password protection on wakeup 52 Using the power meter and power settings 52 Running on battery power 52 Factory sealed battery 52 Conserving battery power 53 Identifying low battery levels 53 Resolving a low battery level 53 Resolving a low battery level w...

Страница 8: ...t security software 63 Using antivirus software 63 Using firewall software 64 Installing software updates 64 Installing critical security updates 64 Installing HP and third party software updates 64 Securing your wireless network 64 Backing up your software applications and information 64 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI 65 Starting Setup Utility BIOS 65 Updating the ...

Страница 9: ...u need to know 72 Using the HP Recovery partition select models only 73 Using HP Recovery media to recover 73 Changing the computer boot order 73 Removing the HP Recovery partition 74 11 Specifications 75 Input power 75 Operating environment 75 12 Electrostatic Discharge 76 Index 77 ENWW ix ...

Страница 10: ...x ENWW ...

Страница 11: ...ct HP Picks to view all the available apps 3 Select the app you want to download and then follow the on screen instructions When the download is complete the app appears on the Start screen Best practices To get the most out of your smart investment after you set up and register the computer we recommend the following steps If you haven t already done so connect to a wired or wireless network See ...

Страница 12: ...u can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 30 Experience music the way the artist intended with deep controlled bass and clear pure sound See Using Beats Audio on page 31 You know that you can navigate by using convenient TouchPad gestures But did you know that you can also use voice navigation to write emails surf...

Страница 13: ...pport Support telephone numbers HP service center locations HP SmartFriend To get more information on HP SmartFriend go to http www hpremoteservices com Subscription service that provides specially trained HP technicians 24 7 to diagnose and resolve your software hardware accessories and network problems quickly Safety Comfort Guide To access this guide 1 From the Start screen type support select ...

Страница 14: ...e warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you requ...

Страница 15: ...ice Manager A list reveals all the devices installed on your computer Locating software To find out what software is installed on your computer Mode Steps 1 From the Start screen right click using the mouse or Swipe from the top of the TouchPad to reveal all apps 2 Select the All apps icon 1 From the Start screen gently swipe your finger from the top edge or the bottom edge of the display bezel on...

Страница 16: ...sponding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the tablet Swipe from the right edge of the TouchPad or touch screen to display the charms tap Search and then tap the search box In the search box type power select Settings and then select Power options or see Managing power on page 50 or To learn more about ...

Страница 17: ...d audio in microphone 3 Power connector Connects an AC adapter 4 Alignment post connectors 2 Align and attach the tablet to the keyboard base 5 Docking port power connector Connects the tablet to the keyboard base and connects an AC adapter 6 SIM slot select models only Supports a wireless subscriber identity module SIM 7 Micro SD Card Reader Supports micro SD cards 8 Volume button Controls speake...

Страница 18: ...t online using streaming video Swipe from the right edge of the TouchPad or touch screen to display the charms tap Search and then tap the search box type c and then select CyberLink YouCam from the list of applications or From the Start screen type c and then select Camera from the list of applications 5 Ambient light sensor The ambient light sensor automatically adjusts the display brightness ba...

Страница 19: ... transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides ENWW Display 9 ...

Страница 20: ...sts Align and attach the tablet to the keyboard base 2 Release latch Releases the tablet To release the tablet slide the release latch to the left 3 Docking connector Connects the tablet to the keyboard base 10 Chapter 2 Getting to know your computer ENWW ...

Страница 21: ...eads your finger gesture to move the pointer or activate items on the screen 2 Left TouchPad button Functions like the left button of an external mouse 3 Right TouchPad button Functions like the right button on an external mouse ENWW Keyboard base 11 ...

Страница 22: ... Computer sound is off Off Computer sound is on 3 Wireless light On An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE On some models the wireless light is amber when all wireless devices are off 12 Chapter 2 Getting to know your computer ENWW ...

Страница 23: ...sed in combination with the b key or the esc key select models only 3 Windows key Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the Windows key again will return you to the previous screen 4 Action keys Execute frequently used system functions NOTE Action keys do not display or function on the on screen keyboard of the tablet ENWW Keyboard base 13 ...

Страница 24: ...udio device such as a high definition television any compatible digital or audio component or a high speed HDMI device 3 Power connector Connects an AC adapter 4 AC adapter light White The AC adapter is connected and the battery is charged Amber The AC adapter is connected and the battery is charging Off The computer is using battery power 14 Chapter 2 Getting to know your computer ENWW ...

Страница 25: ...n see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 3 ...

Страница 26: ...hen turn it 90 degrees to the right in a clockwise direction To change the view of your tablet from portrait view to landscape view Hold the tablet vertically and then turn it 90 degrees to the left in a counter clockwise direction Adjusting your tablet s autorotate lock To adjust your tablet s autorotate lock 1 Swipe from the right edge of the TouchPad or touch screen to display the charms and th...

Страница 27: ...hen move the slider next to Screen brightness at the bottom of the screen Locating system information Important system information is located on the bottom edge of the tablet You may need the information when travelling internationally or when you contact support Serial number Product number Warranty period Regulatory and wireless certification information Using Windows briefly press the fn esc ke...

Страница 28: ...o other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start sc...

Страница 29: ...ch other NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share folders or libraries on the same network 1 From the Windows desktop open File Explorer 2 Click the Share menu on the Libraries window and then click Specific people 3 Type a name in the File Sharing box and then click Add 4 Click Share and then follow the on screen instructions To share information fr...

Страница 30: ... you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service NOTE Your ISP will give you a user ID and a password to use for Internet access Record this information and store it in a safe place Set...

Страница 31: ...tings to encrypt and decrypt data that is transmitted over the network For more information from the Start screen type h and then select Help and Support Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is white If the wireless light is off press the wireless button NOTE On some models the wireless light is a...

Страница 32: ...ng Term Evolution which provides access to networks supporting LTE technology You may need the HP Mobile Broadband Module serial number to activate mobile broadband service The serial number is printed on a label located on the bottom of your computer Some mobile network operators require the use of a subscriber identity module SIM A SIM contains basic information about you such as a personal iden...

Страница 33: ...ides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a PAN of Bluetooth devices For informa...

Страница 34: ...socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones 24 Chapter 4 Enjoying entertainment features ENWW ...

Страница 35: ...adphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector tha...

Страница 36: ...ox type c and then select CyberLink YouCam from the list of applications or From the Start screen type c and then select CyberLink YouCam from the list of applications 4 Ambient light sensor The ambient light sensor automatically adjusts the display brightness based on the lighting conditions in your environment 5 Speakers 2 Produce sound 6 HDMI port Connects an optional video or audio device such...

Страница 37: ...bled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 9 USB 3 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub Using the webcam Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagu...

Страница 38: ... Learn More How to enable media sharing and set up a home group network Before you can begin using sMedio 360 software you need to be sure that all of your computers and mobile devices are on the same home group network and that media sharing is enabled NOTE For details on how to enable media sharing on additional devices refer to the device manufacturer s instructions 1 Enable media sharing a Fro...

Страница 39: ... a home group network see How to enable media sharing and set up a home group network on page 28 IMPORTANT For help in connecting the phone to your home group network see the phone manufacturer s instructions Before you can begin sharing media you must do the following 1 Determine the version of your Android phone operating system 2 Download the free app to your phone Determining the version of yo...

Страница 40: ...cancel the file Depending on your choice the file begins moving to the correct folder on your computer Using audio On your computer you can play music CDs with an optional external optical drive download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices suc...

Страница 41: ...ough external speakers connected to a USB port or through Beats Audio headphones connected to the headphone jack Accessing Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings To open Beats Audio Control Panel follow these steps Mode Steps 1 Swipe from the right edge of the TouchPad or touch screen to display the charms tap Search and then ta...

Страница 42: ...uter follow these steps Mode Steps 1 Swipe from the right edge of the TouchPad or touch screen to display the charms tap Search and then tap the search box 2 Type s and then select Sound Recorder 3 Click Start Recording and speak into the microphone Save the file to your desktop 4 Open a multimedia program and play the recording 1 From the Start screen type s and then select Sound Recorder 2 Click...

Страница 43: ...e manufacturer s instructions Connecting video devices using an HDMI cable NOTE To connect an HDMI device to your computer you need an HDMI cable sold separately To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer 2 Connect the other end of...

Страница 44: ...To return the audio stream to the computer speakers 1 From the Windows desktop right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers HP 3 Click Set Default and then click OK Connecting video devices wirelessly select models only Intel Wireless Display allows you to stream your computer screen imag...

Страница 45: ...n customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse Using TouchPad gestures A TouchPad allows you to control the pointer on the screen using your fingers TIP Use the left and right buttons on the TouchPad as you would use...

Страница 46: ...n screen selection use the tap function on the TouchPad Point to an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it 36 Chapter 5 Navigating the screen ENWW ...

Страница 47: ...then drag them up down left or right Pinching zooming Pinching and zooming allow you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together ENWW Using the TouchPad 37 ...

Страница 48: ... To reverse the rotation move your forefinger from 3 o clock to 12 o clock NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps 2 finger click select models only 2 finger click allows you to make menu selections for an object on the screen Place two fingers on the TouchPad zone and press down to open the options menu for th...

Страница 49: ...ers in a light quick motion up down left or right Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings Swipe your finger gently from the right edge to reveal the charms ENWW Using the TouchPad 39 ...

Страница 50: ...ure varies depending on the app Swipe your finger gently from the top edge to reveal available apps Left edge swipe The left edge swipe accesses your recently opened apps so that you can switch between them quickly Swipe your finger gently from the left edge of the TouchPad to switch between them quickly 40 Chapter 5 Navigating the screen ENWW ...

Страница 51: ...en gestures One finger slide The one finger slide is mostly used to pan or scroll through lists and pages but you can use it for other interactions too such as moving an object To scroll across the screen lightly slide one finger across the screen in the direction you want to move NOTE When many apps are revealed on the Start screen you can slide your finger to move the screen left or right To dra...

Страница 52: ...Tapping To make an on screen selection use the tap function Use one finger to tap an object on the screen to make a selection Double tap an item to open it 42 Chapter 5 Navigating the screen ENWW ...

Страница 53: ...g them in an up down left or right motion Pinching stretching Pinching and stretching allows you to zoom out or in on images or text Zoom in by placing two fingers together on the display and then move your fingers apart Zoom out by placing two fingers apart on the display and then move your fingers together ENWW Using the touch screen 43 ...

Страница 54: ... 12 o clock NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings Gently swipe your finger inw...

Страница 55: ...ng your finger swipe back toward the left edge to reveal all open apps Top edge swipe and bottom edge swipe The top edge swipe or bottom edge swipe allows you to open a list of apps available on your computer 1 From the Windows Start screen gently swipe your finger from the top edge or the bottom edge of the display onto the screen 2 Tap All apps to view available apps ENWW Using the touch screen ...

Страница 56: ...se action keys and hot keys to perform specific functions TIP The Windows key on the keyboard base and tablet allow you to quickly return to the Start screen from an open app or the Windows desktop Pressing the Windows key again will return you to the previous screen NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this se...

Страница 57: ...ey alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor f6 Mutes or restores speaker sound f7 Decreases speaker volume incrementally as long as you hold down the key f8 Increases speaker volume incrementally as long as you hold down the key f9 Plays the previous track of an audio CD or the previous section of a ...

Страница 58: ...ess the fn key and then briefly press the second key of the combination Function Hot key Description Reveals system information fn esc Reveals information about system hardware components and the system BIOS version number Control the bass settings fn b Enables or disables the Beats Audio bass settings Beats Audio is an enhanced audio feature that provides a deep controlled bass while maintaining ...

Страница 59: ...puter you can quickly and easily capture your thoughts and ideas Your computer is equipped with either Dragon Notes or Dragon Assistant To see what version is installed on your computer see Locating software on page 5 To launch voice navigation software 1 From the Start screen click either the Dragon Notes or Dragon Assistant icon 2 Follow the on screen instructions to set up and begin using voice...

Страница 60: ... models only on page 51 CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation ...

Страница 61: ... to the screen where you stopped working NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Manually initiating and exiting Hibernation select models only You can enable user initiated Hibernation and change other power settings and timeouts using Power Options 1 From the Start screen type power select Setting...

Страница 62: ...cal battery level Running on battery power When a charged battery is in the tablet and the tablet is not plugged into external power the tablet runs on battery power If the tablet has a charged battery installed and the AC adapter is disconnected from the tablet the tablet automatically switches to battery power and the display brightness decreases to conserve battery life The battery in the table...

Страница 63: ...er reaches a low or critical battery level the following behavior occurs The battery light select models only indicates a low or critical battery level or The power meter icon on the Windows desktop shows a low or critical battery notification NOTE For additional information about the power meter see Using the power meter and power settings on page 52 The computer takes the following actions for a...

Страница 64: ...lowing conditions WARNING Do not charge the computer battery while you are onboard aircraft When charging or calibrating a battery When installing or modifying system software When writing information to a disc select models only When running Disk Defragmenter on computers with internal hard drives When performing a backup or recovery When you connect the computer to external AC power The battery ...

Страница 65: ...ccess to your updated information To enable this feature or manually adjust the settings from the Start screen type smart and then select Intel Smart Connect Technology Shutting down turning off the computer CAUTION Unsaved information is lost when the computer shuts down Be sure to save your work before shutting down the computer The Shut down command closes all open programs including the operat...

Страница 66: ... the unresponsive tablet Press both the Windows key and the power button at the same time To shut down the unresponsive tablet when it is connected to the keyboard base Press ctrl alt delete click the Power icon and then select Shut Down Press and hold the power button for at least 5 seconds Disconnect the computer from external power 56 Chapter 6 Managing power ENWW ...

Страница 67: ...or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices wi...

Страница 68: ... more efficiently To run Disk Cleanup 1 From the Start screen type d and then type disk in the search box Select Settings and then select Free up disk space by deleting unnecessary files 2 Follow the on screen instructions Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions Updates can resolve issues and bring new features...

Страница 69: ...y damage internal components Cleaning the display All in Ones or Notebooks Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Cleaning the sides or cover To clean the sides or cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an ...

Страница 70: ... the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device installed the use of these devices may be restricted in some environme...

Страница 71: ...s that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the...

Страница 72: ...on password Must be entered each time you turn on or restart the computer If you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not revealed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 T...

Страница 73: ...cancel the action Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection aga...

Страница 74: ...ter to receive automatic update notifications when they become available If you have installed third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Installing HP and third party software updates HP recommends that you regularly update ...

Страница 75: ...he BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the c...

Страница 76: ...e a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are revealed on the...

Страница 77: ... test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device NOTE The HP PC Hardware Diagnostics UEFI download instructions are provided in English only 1 Go to http www hp com 2 Click Support Drivers and then click the Drivers Software tab 3 Enter the product name in the text box a...

Страница 78: ...ut not other software applications Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 69 2 As you add hardware and software programs create system restore points A system resto...

Страница 79: ...ay discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer f...

Страница 80: ...ndows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 71 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 71 ...

Страница 81: ... 2 Click Settings 3 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen 4 Scroll the right side choices down to display Refresh your PC without affecting your files 5 Under Refresh your PC without affecting your files select Get started and then follow the on screen instructions Remove everything and reinstall Windows Sometimes you ...

Страница 82: ...factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory The HP Recovery partition select models only allows System Recovery and Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not pro...

Страница 83: ...not working properly 1 If possible back up all personal files 2 Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive and then restart the computer or Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer NOTE If the computer does not automatically restart in HP Re...

Страница 84: ...ption to remove everything and reinstall Windows or the HP Recovery Manager option So before you remove the Recovery partition create HP Recovery media see Creating HP Recovery media on page 69 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and then follow the on screen instructions...

Страница 85: ...ns Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 2 31 A 45 W 19 5 V dc 3 33 A 65 W DC plug of external HP power supply NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label Operating envi...

Страница 86: ...tructions direct you to unplug the computer first be sure that it is properly grounded and then remove the cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted me...

Страница 87: ...caring for your computer 58 checking audio functions 32 cleaning your computer 58 components display 8 left side 15 right side 14 top 10 computer reset 71 configuring audio for HDMI 34 connecting to a WLAN 21 corporate WLAN connection 21 critical battery level 53 critical security updates installing 64 D deleted files restoring 70 Disk Cleanup software 58 Disk Defragmenter software 57 docking conn...

Страница 88: ...dentifying 6 power connector identifying 7 14 power meter 52 power battery 52 product name and number computer 17 public WLAN connection 21 R recovery discs 69 73 HP Recovery Manager 72 media 73 options 68 refresh 71 starting 73 supported discs 69 system 72 USB flash drive 73 using HP Recovery media 69 recovery media creating 69 creating using HP Recovery Manager 69 recovery partition removing 74 ...

Страница 89: ...identifying 14 15 27 using external AC power 54 using passwords 61 V video 33 voice navigation 49 volume button identifying 7 W warranty period 17 webcam light identifying 8 26 webcam identifying 8 26 27 Windows backup 69 File History 69 70 Refresh 70 71 reinstall 70 71 remove everything and reinstall option 71 reset 71 restoring files 70 system restore point 68 70 Windows 8 shortcut keys 47 Windo...

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