1
Getting information
Type of information
Where to find
●
Set up your computer.
Quick Setup
(this Guide)
●
Use the computer.
●
Connect to the Internet.
Quick Setup
(this Guide)
●
Recover factory settings.
Troubleshooting and Maintenance Guide
on your computer. Select the
HP
Support Assistant
app on the Start screen, select
My computer
, and
then select
User guides
.
●
See how-to videos about
using the features of your
computer.
Visit http://www.hp.com/supportvideos (English only)
●
Learn how to use the
Microsoft Windows operating
system.
●
Find Windows password
information.
●
Find links to driver updates.
●
Read frequently asked
questions.
Help and Support
From the Start screen, type
h
, and then select
Help and Support
. For
U.S. support, go to http://www.hp.com/go/contactHP. For worldwide
support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Windows troubleshooting tools
1.
From the Start screen, type
c
, and then select
Control Panel
.
2.
Select
System and Security
, and then under
Action Center
, select
Troubleshoot common computer problems
.
●
Troubleshoot the most
common computer hardware
and software issues.
Troubleshooting and Maintenance Guide
on your computer. Select the
HP
Support Assistant
app on the Start screen, select
My computer
, and
then select
User guides
.
●
Find electronic user guides
and specifications for your
computer model.
●
Order parts and find
additional troubleshooting
help.
HP Support website: http://www.hp.com/go/contactHP
●
Upgrade or replace
components of your
computer.
Upgrading and Servicing Guide
HP Support website: http://www.hp.com/go/contactHP
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