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To start System Diagnostics:

Turn on or restart the computer, quickly press

esc

, and then press

Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE:

If you need to stop a diagnostic test while it is running, press

esc

Chapter 10 Using Setup Utility (BIOS) and System Diagnostics

Содержание ENVY 15-j000

Страница 1: ...User Guide ...

Страница 2: ...nty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition April 2013 First Edition February 2013 Document Part Number 716682 002 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preins...

Страница 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Страница 4: ...iv Safety warning notice ...

Страница 5: ...d speakers 10 Keys 12 Bottom 13 Labels 14 3 Connecting to a network 15 Connecting to a wireless network 15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN 16 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 17 Using Bluetooth wireless devices select mo...

Страница 6: ...ideo files 26 5 Navigating using touch gestures pointing devices and the keyboard 27 Using the TouchPad 27 Using TouchPad gestures 27 Tapping 28 Scrolling 29 Pinching zooming 29 Rotating select models only 30 2 finger click select models only 30 Flicking select models only 31 Edge swipes 31 Right edge swipe 31 Top edge swipe 32 Left edge swipe 32 Using touch screen gestures select models only 33 O...

Страница 7: ...level 45 Resolving a low battery level when external power is available 45 Resolving a low battery level when no power source is available 45 Resolving a low battery level when the computer cannot exit Hibernation 45 Storing a user replaceable battery 45 Disposing of a user replaceable battery 45 Replacing a user replaceable battery 46 Running on external AC power 46 Troubleshooting power problems...

Страница 8: ...dels only 63 Registering fingerprints 63 Using your registered fingerprint to log on to Windows 63 Using Internet security software 63 Using antivirus software 63 Using firewall software 64 Installing software updates 64 Installing critical security updates 64 Installing HP and third party software updates 64 Securing your wireless network 64 Backing up your software applications and information 6...

Страница 9: ...Recovery Manager 73 What you need to know 73 Using the HP Recovery partition to recover a minimized image select models only 73 Using HP Recovery media to recover 74 Changing the computer boot order 74 Removing the HP Recovery partition 74 12 Specifications 75 Input power 75 Operating environment 75 13 Electrostatic Discharge 77 Index 78 ix ...

Страница 10: ...x ...

Страница 11: ... to know your computer on page 3 and Enjoying entertainment features on page 20 for information Update or purchase antivirus software Learn more at Using antivirus software on page 63 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 69 Fun things to do You know that you can watch a YouTube video on the computer But did you...

Страница 12: ...t screen type support select the HP Support Assistant app select My computer and then select User guides Important regulatory notices including proper battery disposal information Limited Warranty To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select Warranty and services or go to http www hp com go orderdocuments Specific wa...

Страница 13: ...l Panel 2 Select System and Security and then in the System area select Device Manager A list reveals all the devices installed in your computer Locating software To find out what software is installed on your computer from the Start screen right click using the mouse or swipe from the top of the TouchPad to reveal the apps and then select the All apps icon Finding your hardware and software infor...

Страница 14: ...en select User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 2 USB 3 0 ports 2 Connect optional USB 3 0 devices and provide enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on p...

Страница 15: ...eed HDMI device 4 USB 3 0 charging port Connects an optional USB device The USB 3 0 charging port can also charge select models of cell phones and MP3 players even when the computer is off NOTE A USB charging port also referred to as a USB powered port allows you to charge connected USB devices Standard USB ports will not charge all USB devices or will charge using a low current Some USB devices r...

Страница 16: ...ed components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 41 Display Component Description 1 In...

Страница 17: ...d then select CyberLink YouCam from the list of applications 5 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety an...

Страница 18: ...s on the screen NOTE The TouchPad also supports edge swipe gestures For more information see Edge swipes on page 31 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 8 Chapter 2 Getting to know your computer ...

Страница 19: ... Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 41 2 Mute light Amber Computer sound is off Off Computer sound is on 3 Wireless light On An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE On some models the wireless light is amber when all wir...

Страница 20: ...nd Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the tablet Swipe from the right edge of the TouchPad or touch screen select models only to display the charms tap Search and then tap the search box In the search box type power select Settings and then select Power options or see Managing power on page 41 or To learn mo...

Страница 21: ...Component Description 2 Speakers 2 Produce sound 3 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a password logon Top 11 ...

Страница 22: ... the Windows desktop NOTE Pressing the Windows key again will return you to the previous screen 4 Action keys Execute frequently used system functions NOTE On select models the f5 action key turns the radiance backlight keyboard feature off or on 5 num lk key Alternates between the navigational and numeric functions on the integrated numeric keypad 6 Integrated numeric keypad When num lk has been ...

Страница 23: ...ng message remove the module to restore computer functionality and then contact support through Help and Support From the Start screen type h and then select Help and Support 2 Battery bay Holds the battery 3 Vents 3 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle...

Страница 24: ...available when you contact support The service label is located in the battery bay Regulatory label Provides regulatory information about the computer The regulatory label is located in the battery bay Wireless certification label or labels Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for u...

Страница 25: ...t of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features Wireless button wireless switch or wireless key referred to in this chapter as the wireless button Operat...

Страница 26: ...wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet acc...

Страница 27: ...about the security of your computer when connected to a hotspot limit your network activities to email that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN Use a firewall A firewall checks both data and requests for data that are sent to your ne...

Страница 28: ...luetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a PAN of Bluetooth...

Страница 29: ...to a network wall jack 2 or router NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer Connecting to a wired network 19 ...

Страница 30: ...o make your computer an even more powerful entertainment center connect external devices like a monitor projector or TV or speakers and headphones Multimedia Features Here are some of the entertainment features on your computer Component Description 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use 20 Chapter 4 Enjoying entertainment features ...

Страница 31: ...a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both...

Страница 32: ...s speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or the audio out headphone jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring HDMI audio settings on page 26 Before conn...

Страница 33: ... and then tap the search box 2 Type c select Control Panel select Hardware and Sound and then select Beats Audio Control Panel From the Start screen type c select Control Panel select Hardware and Sound and then select Beats Audio Control Panel Enabling and disabling Beats Audio select models only To enable or disable Beats Audio Mode Steps 1 Swipe from the right edge of the TouchPad or touch scre...

Страница 34: ... search box 2 Type s and then select Sound Recorder 3 Click Start Recording and speak into the microphone Save the file to your desktop 4 Open a multimedia program and play the recording 1 From the Start screen type s and then select Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play the recording To confirm or ch...

Страница 35: ... device according to the following instructions 1 Connect one end of the HDMI cable to the HDMI port on the computer 2 Connect the other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states PC screen only View the screen image on the computer only Duplicate View the screen image simultaneously on both the computer and exte...

Страница 36: ...adphones 3 Select Set Default and then select OK Using Intel Wireless Display select models only Intel Wireless Display allows you to transmit your computer content wirelessly to your receive display device such as HDTV monitor projector game console Blu ray player or DVR by using an optional wireless adapter purchased separately For details about using the wireless adapter see the manufacturer s ...

Страница 37: ...imple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c to reveal the Apps list Select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse Using TouchPad gestures A TouchPad allows you to control the pointer on the screen using your fingers TIP Use the le...

Страница 38: ...e screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it NOTE Tap and hold your finger on the TouchPad to open a help screen that provides information about the selected item 28 Chapter 5 Navigating using touch gestures pointing devices and the keyboard ...

Страница 39: ...then drag them up down left or right Pinching zooming Pinching and zooming allow you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together Using TouchPad gestures 29 ...

Страница 40: ...tion move your forefinger from 3 o clock to 12 o clock NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps 2 finger click select models only 2 finger click allows you to make menu selections for an object on the screen Place two fingers on the TouchPad zone and press down to open the options menu for the selected object 30...

Страница 41: ...ers in a light quick motion up down left or right Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings Swipe your finger gently from the right edge to reveal the charms Using TouchPad gestures 31 ...

Страница 42: ... on the app Swipe your finger gently from the top edge to reveal available apps Left edge swipe The left edge swipe accesses your recently opened apps so that you can switch between them quickly Swipe your finger gently from the left edge of the TouchPad to switch between them quickly 32 Chapter 5 Navigating using touch gestures pointing devices and the keyboard ...

Страница 43: ...ns too such as moving an object To scroll across the screen lightly slide one finger across the screen in the direction you want to move NOTE When many apps are revealed on the Start screen you can slide your finger to move the screen left or right To drag press and hold an object and then drag the object to move it Tapping To make an on screen selection use the tap function Use one finger to tap ...

Страница 44: ...t or right motion Pinching stretching Pinching and stretching allows you to zoom out or in on images or text Zoom in by placing two fingers together on the display and then move your fingers apart Zoom out by placing two fingers apart on the display and then move your fingers together 34 Chapter 5 Navigating using touch gestures pointing devices and the keyboard ...

Страница 45: ...ock NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings Gently swipe your finger inward from...

Страница 46: ...hout lifting your finger swipe back toward the left edge to reveal all open apps Top edge swipe and bottom edge swipe The top edge swipe or bottom edge swipe allows you to open a list of apps available on your computer 1 Gently swipe your finger from the top edge or the bottom edge of the display bezel onto the screen 36 Chapter 5 Navigating using touch gestures pointing devices and the keyboard ...

Страница 47: ...b 3 Tap Navigational flicks and editing flicks and then tap Customize 4 Follow the on screen instructions to change or create a flick assignment 5 Tap OK These preferences are specific to the touch screen and the computer Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do using touch gestures The keyboard also allow...

Страница 48: ...ens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support f2 Decreases the screen brightness incrementally as long as you hold down the key f3 Increases the screen brightness incrementally as long as you hold dow...

Страница 49: ...ey Description Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the key again returns you to the previous screen c Reveals the charms d Opens the Windows desktop o Turns Autorotate on or off select models only tab Switches between open apps NOTE Continue to press this key combination until the app you want is revealed alt f4 Closes an active app For additional ...

Страница 50: ...ntegrated numeric keypad and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad Component Description num lock key Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function found on an external keypad this function is turned on at the factory and the navigational function...

Страница 51: ...n on page 42 CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Intel Rapid...

Страница 52: ...ed working NOTE If you have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Enabling and exiting user initiated hibernation You can enable user initiated Hibernation and change other power settings and timeouts using Power Options 1 From the Start screen type power select Settings and then select Power Options from the list...

Страница 53: ...er meter icon and select an item from the list From the Start screen you can also type power select Settings and then select Power Options Different power meter icons indicate whether the computer is running on battery or external power The icon also reveals a message if the battery has reached a low or critical battery level Running on battery power When a charged battery is in the computer and t...

Страница 54: ...t provides the following tools and information about the battery Battery test Information on battery types specifications life cycles and capacity Conserving battery power Tips for conserving battery power and maximizing battery life Lower the brightness on the display Select the Power saver setting in Power Options Remove a user replaceable battery from the computer when it is not being used or c...

Страница 55: ...n the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Storing a user replaceable battery CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended pe...

Страница 56: ...hased from HP Connect the computer to external AC power under any of the following conditions WARNING Do not charge the computer battery while you are onboard aircraft When charging or calibrating a battery When installing or modifying system software When writing information to a disc select models only When running Disk Defragmenter on computers with internal hard drives When performing a backup...

Страница 57: ...erformance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps From the Start screen type cool select Settings and then select HP CoolSense Refreshing your software content with Intel Smart Connect Technology select models only When the computer is in the...

Страница 58: ...briefly pressing the power button 1 Save your work and close all open programs 2 Swipe from the right edge of the TouchPad or touch screen select models only to display the charms tap Settings tap the Power icon and then tap Shut down or From the Start screen point to the upper right or lower right corner of the screen When the charms list opens click Settings click the Power icon and then click S...

Страница 59: ...arn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect numerous kinds of external devices such as a USB keyboard mouse external drive printer scanner or USB hub to your computer Your computer has more than one type of USB port See Getting to know your computer on page 3 ...

Страница 60: ...emove the USB device 1 Save your information and close all programs associated with the device 2 From the Windows desktop click the remove hardware icon in the notification area at the far right of the taskbar A message Safely Remove Hardware and Eject Media is revealed Follow the on screen instructions Connecting a powered USB device CAUTION To reduce the risk of damage to the equipment when conn...

Страница 61: ...vice has been detected To remove a digital storage card CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 From the Windows desktop click the remove hardware icon in the notification area at the far right of the taskbar and then follow th...

Страница 62: ...able drive or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security...

Страница 63: ...down through the operating system 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer see Removing a user replaceable battery on page 43 Remove the hard drive 1 Loosen the service door screw 1 lift the service door 2...

Страница 64: ...d drive bay NOTE After removing the hard drive from the computer you must remove the hard drive bracket to access the hard drive itself 4 Remove the hard drive bracket 1 and then disconnect the connector 2 from the hard drive To install a hard drive reverse this procedure 54 Chapter 8 Maintaining your computer ...

Страница 65: ...ard drive so that the system can run more efficiently NOTE It is not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete HP recommends defragmenting your hard drive at least once a month You ...

Страница 66: ...nning any procedure ensure that you are discharged of static electricity by touching a grounded metal object NOTE To use a dual channel configuration with a second memory module be sure that both memory modules are identical To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove ...

Страница 67: ...dule hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module into the memory module slot 2 until it is seated c Gently press the memory module 3 down applying pressur...

Страница 68: ...k well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they become available Cleaning your computer Cleaning your computer and external devices helps keep them in good work...

Страница 69: ...keyboard A vacuum cleaner can deposit household debris on the keyboard surface Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as digital storage cards...

Страница 70: ...mputer before you turn it on If you are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary WARNING To reduce the risk of electric shock fire or damage to the e...

Страница 71: ...cters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use...

Страница 72: ...r on password Must be entered each time you turn on or restart the computer If you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS ...

Страница 73: ... up a Windows password select Set up Windows logon Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint 1 After you register your fingerprints restart Windows 2 Swipe any of your registered fingerprints to log on to Windows Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your ...

Страница 74: ... improve software performance For more information see Updating programs and drivers Installing critical security updates CAUTION Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert You can choose whether updates are installed automatically To change the...

Страница 75: ...rity cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer 1 Loop the security cable lock around a secured obj...

Страница 76: ...sions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installe...

Страница 77: ... downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network adminis...

Страница 78: ...er quickly press esc and then press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test while it is running press esc 68 Chapter 10 Using Setup Utility BIOS and System Diagnostics ...

Страница 79: ...and software but not other software applications Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 70 2 As you add hardware and software programs create system restore points ...

Страница 80: ...layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obt...

Страница 81: ...onsider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 71 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows on page 72 If you want t...

Страница 82: ...want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described in this section provides a speedy simple way to return the computer to its original state This option removes all personal data apps and settings from your computer and reinstalls Windows IMPORTANT This option does not provide backups...

Страница 83: ...dia provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If the HP Recovery media do not work you can obtain recovery media for your system from the HP website For U S support go ...

Страница 84: ...r startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the computer 3 Press and hold esc while the computer is restarting and then press f9 for boot options 4 Select the optical drive or USB flash drive you want to boot from 5 Follow the on screen instructions Removing the HP Recover...

Страница 85: ...n the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 3 33 A 65 W 19 5 V dc 4 62 A 90 W 19 5 V dc 6 15 A 120 W select models only DC plug of external HP power supply NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage ...

Страница 86: ...Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 76 Chapter 12 Specifications ...

Страница 87: ... or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touch...

Страница 88: ...ables USB 50 caps lock light identifying 9 caring for your computer 58 checking audio functions 23 cleaning your computer 58 components bottom 13 display 6 left side 5 right side 4 top 8 computer reset 72 computer traveling 45 configuring audio for HDMI 26 connecting to a WLAN 17 connector power 4 corporate WLAN connection 17 critical battery level 45 critical updates software 64 CyberLink PowerDV...

Страница 89: ... battery level 44 M maintenance Disk Cleanup 55 Disk Defragmenter 55 memory card reader identifying 5 memory module identifying 13 inserting 57 removing 56 replacing 56 memory module service door removing 56 microphone connecting 22 minimized image creating 73 recovery 73 mouse external setting preferences 27 mute light identifying 9 N network jack identifying 4 num lock key identifying 40 O opera...

Страница 90: ... 33 TouchPad buttons 8 TouchPad gestures pinching 29 rotating 30 scrolling 29 zooming 29 TouchPad zone identifying 8 traveling with the computer 14 45 59 turning off the computer 48 U unresponsive system 48 USB 3 0 ports identifying 4 5 21 USB cable connecting 50 USB devices connecting 49 description 49 removing 50 USB hubs 49 using external AC power 46 using passwords 61 V vents identifying 5 13 ...

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