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Troubleshooting

Troubleshooting resources

Use the following resources for troubleshooting the system:

• For information on resolving common problems, comprehensive courses of action for fault isolation and identification,

issue resolution, and software maintenance, see the HPE ProLiant MicroServer Gen10 Troubleshooting Guide at:

https://www.hpe.com/info/gen10-troubleshooting

• For information on the latest server download options, issue resolutions, user documentation, and product advisories,

see the HPE ProLiant MicroServer Gen10 support page at:

https://www.hpe.com/support/microservergen10

Troubleshooting

Содержание Enterprise ProLiant MicroServer Gen10

Страница 1: ...Edition 5 Abstract This document is for the person who installs administers and troubleshoots servers and storage systems Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels ...

Страница 2: ...ing Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you outside the Hewlett Packard Enterprise website Hewlett Packard Enterprise has no control over and is not responsible for information outside...

Страница 3: ... and cautions 21 Electrostatic discharge 22 Setting up RAID using the Marvell BIOS Utility 22 Setting up RAID using the HPE Rapid Setup Software 24 Installing an operating system 24 Install an OS using the HPE Rapid Setup Software 25 Install an OS from a bootable installation media 25 Operations 26 Power up the server 26 Power down the server 26 Prepare the server for hardware installation or remo...

Страница 4: ...option 57 HPE Trusted Platform Module 57 Trusted Platform Module TPM China Import Restrictions 58 HPE Trusted Platform Module guidelines 58 Installing the Trusted Platform Module overview 58 Installing the Trusted Platform Module board 59 Retaining the recovery key password 60 Enabling the Trusted Platform Module 60 Cabling 62 Cabling overview 62 Four bay non hot plug drive cabling 62 SSD cabling ...

Страница 5: ...information 77 Replacing a system battery 77 Replace the system battery 77 Safety warranty and regulatory information 79 Regulatory information 79 Notices for Eurasian Economic Union 79 Turkey RoHS material content declaration 80 Ukraine RoHS material content declaration 80 Warranty information 80 Specifications 81 Environmental specifications 81 Server specifications 81 Power supply specification...

Страница 6: ...ator To remove the front bezel from the chassis this groove must show the blue indicator 3 Front bezel lock indicator To lock the front bezel in the chassis this groove must show the blue indicator 4 Front bezel To access the front drive bays remove this bezel 5 USB 3 0 ports 2 Connect USB 3 0 devices to these ports USB 3 0 support after POST varies by operating system 6 Media bay When the relevan...

Страница 7: ...lashing amber One or more components is in degraded condition 1 Flashing red One or more components is in critical condition 1 4 Power on Standby button and system power LED Flashing green Ongoing power on sequence Solid green System on and normal operation Amber System in standby Off No power present2 1 To identify which component is in the degraded or critical state reboot the server A POST erro...

Страница 8: ...urity cable here 3 Power jack Connects the power cord 4 Expansion slot 2 PCIe3 4 1 For additional hardware capabilities install a compatible low profile PCIe expansion board here This expansion slot supports expansion boards with a physical connector link widths of up to 16 1 5 Expansion slot 1 PCIe3 8 8 4 1 For additional hardware capabilities install a compatible low profile PCIe expansion board...

Страница 9: ... network 3 1 This expansion slot is open ended which enables down plugging Down plugging means a larger width expansion board can be installed in a smaller width connector For this server the expansion slot supports low profile expansion boards with a physical connector link width of up to 16 The board operates at the highest common negotiable link width specified for the slot 2 To support 4K reso...

Страница 10: ...cable 2 DIMM slots These slots support standard UDIMMs with ECC only 3 CMOS header Use the jumper on this header to clear the CMOS 4 TPM connector This connector supports the TPM 2 0 option for data security solution 5 LFF SFF drive SATA port Connects the LFF SFF drive SATA cable 1 6 Optical drive or SSD SATA port Connects the optical drive or SSD SATA cable 1 7 System board power connector Connec...

Страница 11: ...physical connector link widths of up to 16 2 1 These are SATA 6Gb s ports 2 This expansion slot is open ended which enables down plugging Down plugging means a larger width expansion board can be installed in a smaller width connector For this server the expansion slot supports low profile expansion boards with a physical connector link widths of up to 16 The board operates at the highest common n...

Страница 12: ... GB 64 GB 128 GB 2 Rank 1R Single rank 2R Dual rank 4R Quad rank 8R Octal rank 3 Data width on DRAM x4 4 bit x8 8 bit x16 16 bit 4 Memory generation PC4 DDR4 5 Maximum memory speed 2133 MT s 2400 MT s 2666 MT s Table Continued Component identification 12 ...

Страница 13: ...ncy P CAS 15 15 15 T CAS 17 17 17 U CAS 20 18 18 V CAS 19 19 19 for RDIMM LRDIMM V CAS 22 19 19 for 3DS TSV LRDIMM 7 DIMM type R RDIMM registered L LRDIMM load reduced E UDIMM unbuffered ECC PCIe slot description Component identification 13 ...

Страница 14: ...development For the latest information see the PCI SIG website 2 Physical connector link width PCIe devices communicate through a logical connection called an interconnect or link At the physical level a link is composed of one or more lanes The number of lanes is written with an x prefix with x16 being the largest size in common use x1 x2 x4 x8 x16 3 Negotiable link width These numbers correspond...

Страница 15: ...ch SFF drives install the SFF drive converter option 5 Solid state drive or optical disc drive Drive screws There are 16 T 15 Torx screws located above the drive bays Use these screws to install LFF or SFF drives in the server Component identification 15 ...

Страница 16: ...r technical expertise and the complexity of the product for the initial server installation the user can choose to Order the HPE Installation Service Perform the initial server setup procedure HPE Installation Service HPE Installation Service provides basic installation of Hewlett Packard Enterprise branded equipment software products as well as HPE supported products from other vendors that are s...

Страница 17: ...s www hpe com downloads microservergen10 Support validation required If an HPE Smart Array controller is installed download the storage driver from the HPE Support Center website https www hpe com support hpesc Verify that your OS or virtualization software is supported https www hpe com info ossupport Read the operational requirements for the server Optional services Read the safety and complianc...

Страница 18: ...able to the NIC port b Connect the other end of the network cable to a network jack or a network device such as router or LAN switch 5 Connect the power cord a Connect the power cord to the server power jack b Connect the power cord to the AC power source Setup 18 ...

Страница 19: ...etup Software USB drive is shipped with server set up automatic RAID using the RSS Set up RAID using the HPE Smart Storage Administrator Launch the HPE SSA from an ISO image using one of the following methods Burn the image to a CD or DVD Flash the image to a USB memory key or SD card on an HPE UEFI bootable server Install the image on a PXE server For more information see HPE Smart Array SR Gen10...

Страница 20: ...he server draws in cool air through the ventilation openings on the front side and expels warm air through the ventilation openings on the rear side Do not block these openings Failure to observe this caution will result in improper airflow and insufficient cooling that can lead to thermal damage Temperature requirements To ensure continued safe and reliable equipment operation install or position...

Страница 21: ...eakage currents associated with multiple servers connected to the same power source Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power o...

Страница 22: ...lling electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing...

Страница 23: ...the drive array press the spacebar An asterisk appears when a drive is selected 7 After selecting the physical drives press the Enter key 8 Select the preferred RAID level and press the Enter key 9 Select the stripe size for the drive array and press the Enter key 10 A default name is assigned to the new drive array To rename the drive array Setup 23 ...

Страница 24: ... Press the F11 key when prompted during system boot 2 Select the USB drive corresponding to the RSS USB drive from the boot menu The server launches the HPE Rapid Setup Software 3 Read and accept the EULA to continue The software scans the server for RAID information and hardware 4 To configure automatic RAID click Continue 5 If RAID was set up prior to the OS installation install the OS now Insta...

Страница 25: ...rive you do not need another media source Procedure 1 On the HPE Rapid Setup Software main menu select the operating system that you want to install 2 Select the location where the operating system files are saved 3 Navigate to the operating system installation files 4 Follow the onscreen prompts Install an OS from a bootable installation media Procedure 1 On the Aptio Setup Utility screen select ...

Страница 26: ... the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown The system power LED changes to red indicating that the server is in standby mo...

Страница 27: ...zel Removing a locked front bezel Prerequisites 1 Power down the server 2 Disconnect the power cord from the AC source and then from the server 3 Disconnect all peripheral cables from the server 4 Remove the chassis cover Procedure 1 To unlock the front bezel from the chassis slide the release tab upward 2 Open the front bezel The front bezel is a removable part Opening the bezel will loosen it fr...

Страница 28: ... from the server 3 Disconnect all peripheral cables from the server Procedure 1 Open the front bezel The front bezel is a removable part Opening the bezel will loosen it from the front panel 2 To completely detach the bezel from the front panel pull the bezel hinges from the chassis Retain the bezel for later use Operations 28 ...

Страница 29: ...ont bezel Procedure 1 Attach the bezel to the front panel and then close it 2 If you prefer to secure the bezel to the chassis do the following a If installed remove the chassis cover b Slide the release tab downwards to lock the bezel to the chassis Operations 29 ...

Страница 30: ...ure 1 If installed unlock and remove the security padlock and or the Kensington security lock For more information see the lock documentation 2 Remove the chassis cover thumbscrews If the thumbscrews are too tight use a T 15 screwdriver to remove it 3 Slide the chassis cover toward the rear panel and then lift it from the server Operations 30 ...

Страница 31: ...ttom left and right sides of the chassis cover into the corresponding slots on the chassis 2 Slide the chassis cover towards the front panel 3 Install the chassis thumbscrews 4 If removed install the security padlock and or the Kensington security lock For more information see the lock documentation Install the system board assembly To secure the system board inside the chassis install the system ...

Страница 32: ...icks into place 3 Install the system board assembly screw 4 Connect the following system cables Power supply cable Optical drive or SSD SATA cable optional LFF SFF drive SATA cable This cable can either be connected to the system board or to an installed Smart Array storage controller board Fan cable Operations 32 ...

Страница 33: ...screwdriver available Procedure 1 If installed remove the internal USB device 2 To serve as a reference for system cable connections when the system board assembly is installed back into the server take a picture of the current system board cable connections 3 Disconnect the following system cables Power supply cable Optical drive or SSD SATA cable optional LFF SFF drive SATA cable This cable can ...

Страница 34: ...4 Remove the system board assembly screw 5 Place a finger in the notch on both sides of the system board assembly and then pull out the assembly Operations 34 ...

Страница 35: ...ns Drive support information This server has four drive bays that support LFF non hot plug drives The maximum LFF drive capacity is 16 TB 4 x 4 TB SFF non hot plug drives This drive configuration requires the SFF to LFF drive converter option These drives are not designed to be installed or removed from the server while the system is still powered on Power off the server before installing or remov...

Страница 36: ...power cord to the server power jack and then to the AC source 9 Power up the server 10 Determine the status of the server drives from the drive LED definitions 11 To configure drive arrays do one of the following If the drives are connected to the onboard LFF SFF drive SATA port use the Marvell Storage Utility or the Marvell BIOS Utility If the drives are connected to a Smart Array storage control...

Страница 37: ... Installing an SFF drive To install SFF drives in the drive bays install the SFF drive converter option In general SFF drives give greater power and space savings SFF drives can require as little as half the power and generate significantly less heat than LFF drives Hardware options installation 37 ...

Страница 38: ...11 To configure drive arrays do one of the following If the drives are connected to the onboard LFF SFF drive SATA port use the Marvell Storage Utility or the Marvell BIOS Utility If the drives are connected to a Smart Array storage controller board use the HPE Smart Storage Administrator Install the SFF drive Prerequisites Before you perform this procedure make sure that you have the following it...

Страница 39: ...lout sequence in the following illustration to install the screws included in the converter kit on the bottom side of the converter tray 3 Remove three drive screws from the front panel Hardware options installation 39 ...

Страница 40: ...4 Install the three screws removed from the front panel on the left and right sides of the converter tray 5 Slide the drive into the drive bay until it clicks into place Hardware options installation 40 ...

Страница 41: ... on a rotating storage platters This lack of rotating media in SSDs Greatly reduces the SSD s power consumption Enable SSDs to tolerate significantly higher operating shock and vibration levels SSDs are suitable for server workloads with highly random data under a variety of write workload applications Procedure 1 Power down the server 2 Disconnect the power cord from the AC source and then from t...

Страница 42: ...ailable T 10 Torx screwdriver T 15 Torx screwdriver SSD enablement option kit This kit includes SSD tray SSD power cable SSD SATA cable T 10 screws 4 for securing the SSD T 15 Torx screw 1 for securing the SSD tray SSD option Procedure 1 Place the SSD in the SSD tray and then install the SSD screws 2 Install the SSD assembly in the media bay and then secure it with the screw Hardware options insta...

Страница 43: ...3 Connect the SSD power cable a Open the cable ties b Connect the power cable to the SSD and then to the power supply cable labeled P3 Hardware options installation 43 ...

Страница 44: ...SSD b Route the SATA cable through the left side chassis opening down to the system board c Connect the SATA cable to the SATA port 5 Bundle the extra length of the SSD power and SATA cables and then secure them in the cable ties Hardware options installation 44 ...

Страница 45: ...rver 4 Remove the chassis cover 5 Remove the front bezel 6 Install an optical drive 7 Install the front bezel 8 Install the chassis cover 9 Connect all peripheral cables to the server 10 Connect the power cord to the server power jack and then to the AC source 11 Power up the server Install an optical drive Prerequisites Before you perform this procedure make sure that you have the following items...

Страница 46: ...ive Procedure 1 Facing the server press and hold the release latches on both sides of the optical drive blank and then push the blank out of the media bay Retain the blank for future use 2 Attach the bracket to the optical drive 3 Slide the optical drive into the media bay 4 Install the optical drive screw Hardware options installation 46 ...

Страница 47: ...5 Connect the optical drive SATA Y cable a Connect the common end of the cable to the optical drive b Open the cable tie Hardware options installation 47 ...

Страница 48: ...TA cable to the power supply cable labeled P3 d Route the data end of the SATA Y cable through the left side chassis opening down to the system board e Connect the data end of the cable to the SATA port Hardware options installation 48 ...

Страница 49: ...emory capacity of 32 GB Maximum memory speed is determined by the processor AMD Opteron X3216 supports memory speed of up to 2400 MT s AMD Opteron X3418 and AMD Opteron X3421 support memory speed of up to 1600 MT s DIMM population information For specific DIMM population information use the HPE Server Memory Configurator tool https www hpe com servers servermemoryconfigurator Hardware options inst...

Страница 50: ...de edges To seat the DIMM use two fingers to apply gentle pressure along the top of the DIMM For more information see the Hewlett Packard Enterprise website Installing a DIMM The server uses memory to perform almost all of its operations Upgrading the server memory capacity leads to faster boot up processing period and timely responses to promote optimum system performance Procedure 1 Power down t...

Страница 51: ...b s Controller supports SATA drives connected to the onboard LFF SFF drive SATA port RAID 0 1 and 10 levels are supported To configure drives connected to the onboard LFF SFF drive SATA port use the Marvell BIOS Utility or the Marvell Storage Utility The server supports HPE Smart Array Gen10 type p SR controller options Use this option for SAS SATA drive and advanced RAID support To configure driv...

Страница 52: ...low profile one 8 Install the storage controller 9 Install the system board assembly 10 Connect all necessary internal cabling to the storage controller For more information on these cabling requirements see the documentation that ships with the option 11 Install the chassis cover 12 Connect all necessary external cabling to the storage controller For more information on these cabling requirements...

Страница 53: ...ecessary internal cabling to the expansion board For more information on these cabling requirements see the documentation that ships with the option 11 Install the chassis cover 12 Connect all necessary external cabling to the expansion board For more information on these cabling requirements see the documentation that ships with the option 13 Connect all peripheral cables to the server 14 Connect...

Страница 54: ...y depending on the expansion board The illustrations below are example images only See the expansion board documentation for model specific information Procedure 1 Remove the full height bracket from the expansion board 2 Install the low profile bracket on the expansion board Hardware options installation 54 ...

Страница 55: ...slot compatible with the expansion board and then remove the blank opposite that slot Retain the blank for future use 2 Verify that any switches or jumpers on the expansion board are set properly For more information see the expansion board documentation 3 Install the expansion board Verify that the board is firmly seated in the slot Hardware options installation 55 ...

Страница 56: ...up from flash solution data backup redundancy Install an internal USB device Procedure 1 Power down the server 2 Disconnect the power cord from the AC source and then from the server 3 Disconnect all peripheral cables from the server 4 Remove the chassis cover 5 Plug in the USB device into the internal USB port Hardware options installation 56 ...

Страница 57: ...re than one HPE RDX Removable Disk Backup System be connected to a system at a time For more information on installing and configuring the external HPE RDX Removable Disk Backup System see the Storage section of the Hewlett Packard Enterprise Information Library https www hpe com info storage docs HPE Trusted Platform Module The TPM is a hardware based system security feature that can securely sto...

Страница 58: ...g or replacing hardware Hewlett Packard Enterprise service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features When returning a system board for service replacement do not remove the TPM from the system board When requested HPE Service provides a TPM with the spare system board Any attempt to remove an installed TPM from the...

Страница 59: ...Trusted Platform Module board 7 Install the system board assembly 8 Install the chassis cover 9 Connect all peripheral cables to the server 10 Connect the power cord to the server power jack and then to the AC source 11 Power up the server Install the Trusted Platform Module board Procedure 1 Locate the TPM connector on the system board 2 Install the TPM board 3 Install the TPM security rivet by p...

Страница 60: ...n the encrypted hard drive Enabling the Trusted Platform Module Procedure 1 To access the Aptio Setup Utility on the enter setup prompt press the F2 or Del key 2 Select Advanced Trusted Computing and then press the Enter key 3 Verify that the TPM device name is displayed 4 To exit the utility press the Esc key The server reboots without user input During this system reboot the TPM is enabled 5 Ena...

Страница 61: ...https technet microsoft com en us library cc732774 aspx Hardware options installation 61 ...

Страница 62: ...bay non hot plug drive cabling The four bay non hot plug drive cable assembly consists of the drive power and SATA cables attached to a bracket If either the drive power or SATA cable becomes defective the entire cable assembly will need to be replaced LFF SFF drive SATA cable connected to the system board Item Description 1 P2 power supply cable 2 LFF SFF drive power cable 3 LFF SFF drive SATA ca...

Страница 63: ...Item Description 1 P2 power supply cable 2 LFF SFF drive power cable 3 LFF SFF drive SATA cable SSD cabling Cabling 63 ...

Страница 64: ...tem Description 1 SSD power cable 2 P3 power supply cable 3 SSD SATA cable Optical drive cabling Item Description 1 Optical drive power cable 2 Optical drive SATA cable 3 P3 power supply cable Cabling 64 ...

Страница 65: ...Fan cabling Power supply cabling Item PSU cable marker Description 1 P1 System board power cable 2 P2 LFF SFF drive power cable 3 P3 Optical drive SSD power cable Cabling 65 ...

Страница 66: ...u to perform a wide range of configuration activities including the following Configuring system devices and installed options Enabling and disabling system features Displaying system information Selecting the primary boot controller Configuring memory options Using the Aptio Setup Utility To use the Aptio Setup Utility use the following keys Key Action F2 or Del during POST Access the Aptio Setup...

Страница 67: ...default boot mode It configures the server to boot UEFI compatible operating systems and is required to use certain Aptio Setup Utility options Legacy boot mode This boot mode configures the server to boot traditional operating systems in legacy BIOS compatibility mode Certain situations might require that you operate in legacy boot mode such as booting custom OS images that were installed using l...

Страница 68: ... settings to their factory default state To clear the CMOS If the Aptio Setup Utility is accessible use the Restore Defaults option under the Save Exit menu If the Aptio Setup Utility is not accessible use the CMOS header After clearing the CMOS use the Aptio Setup Utility to reconfigure the BIOS settings Clearing the BIOS settings by using the Aptio Setup Utility Procedure 1 Reboot the server 2 T...

Страница 69: ...11 Connect the power cord to the server power jack and then to the AC source 12 Power up the server Embedded UEFI Shell The system BIOS in this server includes an Embedded UEFI Shell in the ROM The UEFI Shell environment provides an API a command line prompt and a set of CLIs that allow scripting file manipulation and system information These features enhance the capabilities of the Aptio Setup Ut...

Страница 70: ...BIOS Utility MBU is built into the ROM of the embedded Marvell 88SE9230 PCIe to SATA 6Gb s Controller This Marvell storage controller supports the hardware RAID 0 1 and 10 levels Use the MBU to create and manage RAID virtual disks and arrays using the drives connected to the embedded storage controller For more information see the Marvell Storage Controller User Guide for the HPE ProLiant MicroSer...

Страница 71: ... www hpe com downloads microservergen10 2 Under Software Type select Utility 3 Download the Marvell Storage Utility MSU for HPE MicroServer Gen10 Server package compatible with the target server OS 4 Unzip the package and open the Marvell_MSU folder 5 Follow the installation procedure described in the instructions txt file HPE Smart Storage Administrator HPE SSA is the main tool for configuring ar...

Страница 72: ...d Enterprise provides legacy USB support in the preboot environment before the operating system loads for USB 1 0 and USB 2 0 speeds USB 3 0 ports can be used with all devices in legacy boot mode but are not available at USB 3 0 speeds in the preboot environment Standard USB support USB support from within the operating system is provided by the OS through the appropriate USB device drivers Suppor...

Страница 73: ...server to provide backup power to the system when updating the firmware Do not perform a forced shutdown of the server Do not perform a forced closure of the firmware update tool User default settings after BIOS update When updating the system BIOS from version A320 or earlier to version A330 or later the following system BIOS settings will revert to their factory default values System time and da...

Страница 74: ...ter rebooting the server Drivers firmware and software updates IMPORTANT Always perform a backup before installing or updating device drivers For the latest option ROM and driver updates for Hewlett Packard Enterprise hardware options download the individual drivers firmware and components from the Hewlett Packard Enterprise Support Center website https www hpe com support hpesc Under Select your ...

Страница 75: ...t Packard Enterprise website https www hpe com services consulting Proactive notifications 30 to 60 days in advance Hewlett Packard Enterprise sends notifications to subscribed customers on upcoming Hardware firmware and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hewlett Packard Enterprise website Software and configuration utilities 75 ...

Страница 76: ...and identification issue resolution and software maintenance see the HPE ProLiant MicroServer Gen10 Troubleshooting Guide at https www hpe com info gen10 troubleshooting For information on the latest server download options issue resolutions user documentation and product advisories see the HPE ProLiant MicroServer Gen10 support page at https www hpe com support microservergen10 Troubleshooting 76...

Страница 77: ...ver no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years Replacing a system battery Procedure 1 Power down the server 2 Disconnect the power cord from the AC source and then from the server 3 Disconnect all peripheral cables from the server 4 Remove the chassis cover 5 Remove th...

Страница 78: ...etal lab and then install the new system battery in the socket For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider System battery replacement 78 ...

Страница 79: ...nd compliance data including RoHS and REACH see https www hpe com info ecodata For Hewlett Packard Enterprise environmental information including company programs product recycling and energy efficiency see https www hpe com info environment Notices for Eurasian Economic Union Manufacturer and Local Representative Information Manufacturer information Hewlett Packard Enterprise 6280 America Center ...

Страница 80: ...EEE Yönetmeliğine Uygundur Ukraine RoHS material content declaration Warranty information To view the warranty information for your product see the links provided below HPE ProLiant and IA 32 Servers and Options https www hpe com support ProLiantServers Warranties HPE Enterprise and Cloudline Servers https www hpe com support EnterpriseServers Warranties HPE Storage Products https www hpe com supp...

Страница 81: ... Maximum rate of change is 20 C per hour 36 F per hour The upper limit and rate of change might be limited by the type and number of options installed 2 System performance during standard operation might degrade if there is a fan fault or if the internal server temperature is above 30 C 86 F Server specifications Dimension Value Height 23 50 cm 9 25 in Depth 25 40 cm 10 00 in Width 23 00 cm 9 06 i...

Страница 82: ... voltage 100 V AC to 240 V AC Rated input frequency 50 Hz to 60 Hz Rated input current 3 5 A at 100 V AC Rated input power 244 W at 115 V AC Efficiency 82 at full load Power supply output Rated steady state power 200 W Maximum peak power 200 W Rated output power 200 W Specifications 82 ...

Страница 83: ...white papers and analyst reports https www hpe com storage whitepapers For additional websites see Support and other resources Product websites HPE ProLiant MicroServer Gen10 product page https www hpe com servers microserver HPE ProLiant MicroServer Gen10 support page https www hpe com support microservergen10 HPE ProLiant MicroServer Gen10 user documents https www hpe com info microservergen10 d...

Страница 84: ... provided by Hewlett Packard Enterprise Support for ClearOS and ClearVM is purchased and delivered by ClearCenter You can purchase single support incidents by submitting a support ticket to ClearCenter or you can purchase a Bronze Silver Gold or Platinum ClearCARE subscription For more information go to the ClearOS website https www clearos com Several levels of professional technical support are ...

Страница 85: ...ustomer self repair CSR programs allow you to repair your product If a CSR part needs to be replaced it will be shipped directly to you so that you can install it at your convenience Some parts do not qualify for CSR Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR For more information about CSR contact your local service provid...

Страница 86: ... EurAsian Conformity fsx file system exerciser HPE RSS HPE Rapid Setup Software HPE SSA HPE Smart Storage Administrator ISO International Organization for Standardization LFF Large form factor LRDIMM load reduced dual in line memory module PCIe Peripheral Component Interconnect Express PDU power distribution unit POST Power On Self Test PSU power supply unit RDIMM registered dual in line memory mo...

Страница 87: ... ATA SSD solid state drive TPM Trusted Platform Module TMRA recommended ambient operating temperature UDIMM unregistered dual in line memory module UEFI Unified Extensible Firmware Interface UPS uninterruptible power supply Acronyms and abbreviations 87 ...

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