Business Solutions Priority Service Plan – Priority Gold
Business Solutions Priority Service Plan – Priority Gold
Business Solutions Priority Service Plan – Priority Gold
Business Solutions Priority Service Plan – Priority Gold
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30 minute response
(critical), 1-hr response (non-critical), for Windows NT, Windows 2000, Professional, Server or
Advanced Server Operating System, Technical Account Manager, Technical Newsletter, SW activity
review, proactive revision management, Upgrade impact planning, 2 System Healthcheck per year (6-
3 Part Number for U.S.)
239945-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Subsequent System Support for
Windows NT, Windows 2000, Professional, Server or Advanced Server Operating System (6-3 Part
Number for U.S.)
239947-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30 minute response
(critical), 1-hr response (non-critical), for Novell NetWare Operating System, Technical Account
Manager, Technical Newsletter, SW activity review, Upgrade impact planning (6-3 Part Number for
U.S.)
239985-002
24 x 7 HW, 4-hr response, Named HW engineer; 24 x 7 Gold Subsequent System Support for Novell
NetWare Operating System (6-3 Part Number for U.S.)
239987-002
Business Solutions Priority Service Plan – Priority Gold Executive
Business Solutions Priority Service Plan – Priority Gold Executive
Business Solutions Priority Service Plan – Priority Gold Executive
Business Solutions Priority Service Plan – Priority Gold Executive
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30 minute response
(critical), 1-hr response (non-critical), for Windows NT, Windows 2000, Professional, Server or
Advanced Server Operating System, Technical Account Manager, Technical Newsletter, SW activity
review, proactive revision management, Upgrade impact planning, 2 System Healthcheck per year (6-
3 Part Number for U.S.)
239949-002
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Subsequent System Support for
Windows NT, Windows 2000, Professional, Server or Advanced Server Operating System (6-3 Part
Number for U.S.)
239951-002
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Software Support, 30 minute response
(critical), 1-hr response (non-critical), for Novell NetWare Operating System, Technical Account
Manager, Technical Newsletter, SW activity review, Upgrade impact planning (6-3 Part Number for
U.S.)
239989-002
24 x 7 HW, 2-hr response, Named HW engineer; 24 x 7 Gold Subsequent System Support for Novell
NetWare Operating System (6-3 Part Number for U.S.)
239991-002
Business Solutions Priority Service Plan – Priority Premier Level
Business Solutions Priority Service Plan – Priority Premier Level
Business Solutions Priority Service Plan – Priority Premier Level
Business Solutions Priority Service Plan – Priority Premier Level
7 x 24 2-hour H/W, 7 x 24 1-hour O/S (NT & NetWare), SPS Account Review, Proactive Management
Review, named S/w rep, Three Years (6-3 Part Number for Canada)
155338-122
Business Solutions Priority Service Plan – Priority Executive Premier Level
Business Solutions Priority Service Plan – Priority Executive Premier Level
Business Solutions Priority Service Plan – Priority Executive Premier Level
Business Solutions Priority Service Plan – Priority Executive Premier Level
7 x 24 2-hour H/W, 7 x 24 30-minutes O/S (NT & NetWare), SPS Account Review, Proactive
Management Review, named S/w rep, Three Years (6-3 Part Number for Canada)
155342-122
QuickSpecs
Compaq ProLiant DL760
Compaq ProLiant DL760
Compaq ProLiant DL760
Compaq ProLiant DL760
Options
DA - 10813 North America — Version 39 — October 17, 2003
Page 27