proactive management
practices
Additional options -HP Proactive Care Personalized Support (once per Proactive Care support new
environment), an additional day of HP Personalized Support, and 10 additional HP Proactive Select
credits per year
Standard Care
- maintains
high level of uptime, along
with expert help to cut the
cost and complexity of
implementation and
support
HP Proactive Care 24x7-Plus, 10 credits per year
Additional options -HP Proactive Care Personalized Support (once per Proactive Care support new
environment), an additional day of HP Personalized Support, and 10 additional HP Proactive Select
credits per year
Basic Care
- Minimum
recommended support
HP Support Plus 24- Plus, 10 credits per year
Additional options - 10 HP Proactive Select credits per year
Remote
Support Automation
HP Automation provides 24x7 coverage, proactive problem prevention, accurate problem diagnosis and
faster problem resolution, as well as interactive support portals and tools. This is an integral, and cost-
free, part of your HP support relationship and we are continually investing in additional cutting-edge
capabilities to make it better.
For more information
www.hp.com/services/storage
To learn more on HP Storage Services, please contact your HP sales representative or HP Authorized
Channel Partner
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at:
www.hp.com/go/lookuptool
QuickSpecs
HP D6000 Disk Enclosure
Service and Support, HP Care Pack, and Warranty Information
DA - 14419 Worldwide — Version 6 — December 9, 2013
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