Basic Care
-Minimum
recommended support
HP Support Plus 24 plus 10 Proactive Select credits per year
- This support service is designed for
environments where proactive help from HP is not required. HP provides 24x7 hardware and software
support onsite, including third-party support with a maximum 4-hour onsite response. We also provide
cost-saving software updates and monitor ongoing operations through the latest remote tools. Choose
from an extensive menu of HP Proactive Select event and technical services, such as onsite firmware
upgrades, health checks, assessments, and education.
Additional Option:
HP 10 Proactive Select credits per year
-HP Proactive Select is a flexible way to purchase services to fit
your particular environment or situation. Working with an HP Account Support Manager, you select a
package of services in the form of services credits that include proactive services spanning many
technologies and processes, such as on-site firmware upgrades, health checks, assessments, and
education. You tailor the service delivery to improve time to production, optimize performance, or build in
continuous improvements.
Implementation
Installation:
Whichever level of care you select, consider our Installation and Startup Services for a smooth
implementation: Basic Hardware installation
Related Services
HP Storage Efficiency Analysis
: The HP Storage Efficiency Analysis provides customers with a view of
their storage infrastructure and operating environment; highlighting recommendations for improvements.
The report provides extensive insight about the existing storage environment, opportunities for efficiency
gains, asset aging and replacement through interaction with key decision makers.
HP Storage Impact Analysis
: The HP Storage Impact Analysis service provides a 2-4 week discovery
engagement with executive summary presentation. The goal of this service is to help provide customers
guidance on storage related issues and develop remediation plans. The service is also design to assist and
the remediation efforts.
HP Storage Modernization Service
: The HP Storage Modernization service is a 4-6 week service that
defines the customers envisioned target storage environment based on a proven solution design
methodology. HP architects will quickly perform tool-assisted automatic discovery and facilitate a two-
day strategy workshop with all key stakeholders involved in the storage infrastructure initiative.
HP Storage Data Migration Service- HP expertise and tools help you migrate data across your data center
or around the globe. Take the burden of migration off your shoulders and put it in the capable hands of
expert HP storage migration consultants. Our proven approach helps orchestrate the complete data
migration and consolidation process while maintaining consistent data availability during the transfer
process.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-0774ENW.pdf
HP Proactive Select
-HP Proactive Select is a flexible way to purchase services to fit your particular
environment or situation. Working with an HP Account Support Manager, you select a package of services
in the form of services credits that include proactive services spanning many technologies and processes,
such as onsite firmware upgrades, health checks, assessments, and education. You tailor the service
delivery to improve time to production, optimize performance, or build in continuous improvements.
QuickSpecs
HP D2220sb Storage Blade
Service and Support, HP Care Pack, and Warranty Information
DA - 14507 North America — Version 7 — December 20, 2013
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