HP Compaq nx5000 series, Руководство для стартапов, Страница: 25 / 48

Additional Information, Help, and Updates
Startup Guide 2–5
Contacting Technical Support
If you cannot solve a problem using the online Help or the
documentation provided with your notebook, you can call
technical support.
To obtain a list of worldwide customer support telephone
numbers, use any of the following methods:
■
In Windows 2000, Start > Settings > Control Panel > System
icon > Support Information button.
■
In Windows XP, select Start > Control Panel > Performance
and Maintenance icon > System icon.
■
To contact HP Customer Care, refer to the Worldwide
Telephone Numbers booklet included with the notebook or
visit the HP Web site at
http://www.hp.com
.
To provide the fastest possible resolution of your problem, have
the notebook and the following information available when
you call:
■
Notebook serial number and model description, which are
provided on labels affixed to the bottom of the notebook.
■
Purchase date on your invoice.
■
Conditions under which the problem occurred.
■
Error messages that have displayed.
■
Manufacturer and model of any optional external printer
connected.
■
Operating system version number and registration number.
View these numbers in the System Properties window of your
operating system.
■
The version of the system ROM installed on the notebook. To
view system ROM information, press
fn+esc
.
347401-001.book Page 5 Wednesday, October 8, 2003 4:16 PM