manualshive.com logo in svg

HP Compaq nc8430, Начало работы

Поделиться
Скачать
HP Compaq nc8430 Скачать руководство пользователя страница 27

3

Troubleshooting 

Troubleshooting resources 

If you experience computer problems, follow the troubleshooting 
steps below: 

1. Refer to “

Quick troubleshooting

,” next in this chapter. 

2. Access additional information about the computer and Web 

site links through the Help and Support Center. Select 

Start > 

Help and Support

. 

✎

Although many checkup and repair tools require an Internet 
connection, other tools can help you fix a problem when the 
computer is offline. 

3. Contact Customer Care for further assistance. 

Getting Started 

3–1 

Содержание Compaq nc8430

Страница 1: ...Started HP Compaq Notebook PC Document Part Number 406853 001 April 2006 This guide explains how to set up your hardware and software and begin using the computer in Microsoft Windows Enhanced for Accessibility ...

Страница 2: ...n contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Getting Started HP Compaq Notebook PC First Ed...

Страница 3: ...nded 1 10 2 Next steps Install additional hardware and software 2 1 Identify and install hardware 2 1 Locate and install software 2 2 Protect the computer 2 3 Protect the computer from viruses 2 3 Protect your system files 2 3 Protect your privacy 2 4 Protect the computer from power surges 2 4 Use the computer safely 2 5 Connect to a computer network 2 7 Update your software 2 8 Locate the user gu...

Страница 4: ... home wireless network connection is not working 3 8 Help and Support Center 3 9 Customer Care 3 10 Prepare to contact Customer Care 3 10 Contact Customer Care by e mail or telephone 3 11 A Notebook tour Top components A 2 Keys A 3 Pointing devices A 4 Front components A 5 Rear components A 5 Right side components A 6 Left side components A 7 Bottom components A 8 B Connect to the Internet from yo...

Страница 5: ...fic files or folders C 2 Back up the entire system C 3 Back up modifications made to the system C 4 Schedule backups C 5 Recover the system C 6 Create recovery discs recommended C 7 Perform a recovery C 9 D Specifications Operating environment D 1 Rated input power D 2 Index Getting Started v ...

Страница 6: ......

Страница 7: ...ify required hardware To set up the computer for the first time you will need the computer AC adapter power cord and the primary battery Components included with the computer may vary by region and by model Getting Started 1 1 ...

Страница 8: ...setup 2 HP Smart AC Adapter 5 Country specific modem adapter included by region as required 3 Primary battery Use only the included AC adapter or one approved for this computer Unless you use dial up networking the modem cable is optional for setup 1 2 Getting Started ...

Страница 9: ...s recommended Refer to Appendix C Backup and recovery for instructions ÄCAUTION To prevent file corruption and to ensure that the correct drivers are installed Do not set up the computer for the first time while the computer is docked in an optional docking device During the hardware and software setup procedures Do not unplug the computer from external power Do not shut down the computer or initi...

Страница 10: ... a primary battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery 1 into the battery bay until it is seated The battery release latch 2 automatically locks the battery into place 1 4 Getting Started ...

Страница 11: ... outlets vary in appearance by region and country To connect the computer to external AC power 1 Plug the AC adapter into the power connector 1 on the computer 2 Plug the power cord into the AC adapter 2 3 Plug the other end of the power cord into an AC outlet 3 Getting Started 1 5 ...

Страница 12: ...s fully charged the battery light is turned off Leave the computer connected to external power until the battery is fully charged and the battery light is turned off A partially charged new battery can run the computer after software setup is complete but battery charge displays will not be accurate until the new battery has been fully charged 1 6 Getting Started ...

Страница 13: ...First time setup Step 3 Turn on the computer To open the computer 1 Slide the display release latch 1 to the right to release the display 2 Raise the display 2 Getting Started 1 7 ...

Страница 14: ...time setup 3 Press the power button 1 The power light next to the power button and the power light on the front of the computer 2 are turned on and you are prompted to begin software setup 1 8 Getting Started ...

Страница 15: ...mal pauses are indicated by an hourglass icon ÄCAUTION If you are prompted to select an operating system language before the Welcome to Windows page is displayed choose carefully On some models the languages that you do not choose are deleted from the system and cannot be restored during software setup To register the operating system and the computer you must be connected to the Internet For more...

Страница 16: ...ery discs of your full factory image using HP Backup and Recovery Manager The recovery discs are used to start up boot the computer and restore the operating system and software applications to factory settings in case of system failure or instability Refer to Appendix C Backup and recovery for detailed instructions 1 10 Getting Started ...

Страница 17: ...eft pane of the System Tasks window select View system information 3 Select Hardware tab Device Manager You can also add hardware or modify your device configurations using Device Manager To install additional hardware such as an optional printer follow the instructions provided by the hardware manufacturer to install the device and any required drivers Getting Started 2 1 ...

Страница 18: ...d opens follow the on screen instructions 3 Restart the computer if prompted to do so Preloaded software This is software provided on the hard drive but not ready to use To locate or install preloaded software or drivers 1 Select Start All Programs Software Setup 2 Follow the on screen instructions and select the check box next to the software program or driver you want to install For details abou...

Страница 19: ...m and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date Norton AntiVirus is preinstalled on the computer For information about using the Norton AntiVirus software click Start All Programs Norton AntiVirus Help and Support For more information about computer viruses type viruses in the Search fi...

Страница 20: ...ng traffic Protect the computer from power surges To protect the computer from the power surges that may be caused by an uncertain power supply or an electrical storm Plug the computer power cord into an optional high quality surge protector Surge protectors are available from most computer or electronics retailers During an electrical storm either run the computer on battery power or shut down th...

Страница 21: ... 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature ÅWARNING To reduce the risk of serious injury read the Safety and Comfort Guide It describes proper workstation setup and proper posture health and work habits for computer users The Safety and Comfort Guide also provides important electrical and mecha...

Страница 22: ...he International Standard for Safety of Information Technology Equipment IEC 60950 ÅWARNING To reduce potential safety issues only the AC adapter or battery provided with the computer a replacement AC adapter or battery provided by HP or a compatible AC adapter or battery purchased as an accessory from HP should be used with the computer For more safety and regulatory information and for battery d...

Страница 23: ...tion on networking If you need assistance to connect to a company LAN or WLAN contact your network administrator If the computer has a Bluetooth device you can create a personal area network PAN to connect to other Bluetooth enabled devices such as computers telephones printers headsets speakers and cameras For information on using a Bluetooth device refer to the Bluetooth Getting Started guide in...

Страница 24: ...g system and other software provided on the computer as soon as the computer is connected to the Internet To access update links for the operating system and other software provided on the computer Select Start Help and Support Locate the user guides User guides regulatory and safety notices and other resources that provide information about using the computer are available through the Help and Su...

Страница 25: ... a network domain the button you click will be called Shut Down instead of Turn Off Computer If you are unable to shut down the computer with these procedures try the following emergency procedures in the sequence provided ÄCAUTION Emergency shutdown procedures result in the loss of unsaved information 1 Press ctrl alt delete Then select Shut Down Turn Off 2 Press and hold the power button for at ...

Страница 26: ......

Страница 27: ... in this chapter 2 Access additional information about the computer and Web site links through the Help and Support Center Select Start Help and Support Although many checkup and repair tools require an Internet connection other tools can help you fix a problem when the computer is offline 3 Contact Customer Care for further assistance Getting Started 3 1 ...

Страница 28: ...ting and then plug the adapter into an AC outlet Use only the included AC adapter or one approved for this computer If the computer is running on battery power or is plugged into an external power source other than an AC outlet plug the computer into an AC outlet using the AC adapter Be sure the power cord and AC adapter connections are secure If the computer is running on battery power Remove the...

Страница 29: ...hen the computer has reached a low battery condition To change these and other power settings select Start Control Panel Performance and Maintenance Power Options To transfer the image to the computer screen press fn f4 On most models when an optional external display device such as a monitor is connected to the computer the image can be displayed on the computer screen or the external display or ...

Страница 30: ...f Computer Restart OK If you have been registered to a domain the button you click will be called Shut Down instead of Turn Off Computer If you cannot restart the computer using these procedures refer to the next section The computer is turned on but not responding Run a virus scan For information about using the antivirus resources on your computer refer to Protect the computer from viruses in Ch...

Страница 31: ...r Turn Off If you have been registered to a network domain the button you click will be called Shut Down instead of Turn Off Computer If you are unable to shut down the computer with these procedures try the following emergency procedures in the sequence provided ÄCAUTION Emergency shutdown procedures result in the loss of unsaved information 1 Press ctrl alt delete Then select Shut Down Turn Off ...

Страница 32: ... to keep all vents free from obstructions while you are using the computer ÄCAUTION To prevent overheating do not obstruct vents Use the computer only on a hard flat surface Do not allow another hard surface such as such as an adjoining printer or a soft surface such as pillows or thick rugs or clothing to block airflow The fan in the computer starts up automatically to cool internal components an...

Страница 33: ...at All device connections are secure The device is receiving electrical power The device especially if it is an older one is compatible with your operating system For compatibility information refer to the device manufacturer s Web site The correct drivers are installed and updated Drivers may be available on a CD included with the device or on the device manufacturer s Web site For more informati...

Страница 34: ...nae are free from obstructions Be sure that the cable or DSL modem and its power cord are properly connected and the lights are on Be sure that the wireless router access point is properly connected to its power adapter and the cable modem and the lights are on Disconnect and then reconnect all cables and turn the power off and then back on For information on setting up a home wireless network con...

Страница 35: ... computer such as model and serial number installed software hardware components and specifications Answers to questions about using the computer Product information to help you learn to use the computer and operating system features Updates for the operating system device drivers and software provided on your computer Checkups for computer functionality Automated and interactive troubleshooting r...

Страница 36: ... the bottom of the computer To display the service tag information on the computer screen select Start Help and Support My HP Computer Date the computer was purchased Conditions under which the problem occurred Error messages that have been displayed The manufacturer and model of the printer or other accessories connected to the computer Operating system version number and registration number To d...

Страница 37: ...ng Contact Customer Care by e mail or telephone If the computer is connected to the Internet select Start Help and Support to get help by e mail or to access the Customer Care telephone numbers Getting Started 3 11 ...

Страница 38: ......

Страница 39: ...A Notebook tour Components included with the computer may vary by region and model The illustrations in this appendix identify the standard features included on most computer models Getting Started A 1 ...

Страница 40: ...ght 8 Num lock light 2 Power button 9 Volume mute button 3 Info Center button Volume mute light 4 Wireless button q Volume down button 5 Wireless light w Volume up button 6 Presentation button e Fingerprint reader 7 Caps lock light A 2 Getting Started ...

Страница 41: ...Notebook tour Keys Component 1 esc key 4 Windows applications key 2 fn key 5 Embedded numeric keypad 3 Windows logo key 6 Function keys Getting Started A 3 ...

Страница 42: ...ct models only 6 Right TouchPad button 2 Center pointing stick button select models only 7 Center TouchPad button 3 Pointing stick select models only 8 Left TouchPad button 4 Right pointing stick button select models only 9 TouchPad 5 TouchPad scroll zone A 4 Getting Started ...

Страница 43: ...ok tour Front components Component 1 Wireless light 4 Drive light 2 Power light 5 Display release latch 3 Battery light Rear components Component 1 Power connector 2 External monitor port Getting Started A 5 ...

Страница 44: ...otebook tour Right side components Component 1 Audio out headphone jack 4 USB ports 2 2 Internal microphone 5 Optical drive 3 Audio in microphone jack 6 Serial port select models only A 6 Getting Started ...

Страница 45: ... Left side components Component 1 Security cable slot 6 1394 port 2 RJ 45 network jack 7 USB port 3 RJ 11 modem jack 8 Digital Media Slot 4 S Video out jack 9 Smart card slot 5 Vent PC Card slot Getting Started A 7 ...

Страница 46: ...nents Component 1 Primary battery bay 5 Docking connector 2 Primary battery release 6 Expansion memory module latches 2 compartment 3 Business card holder 7 Vent 4 Hard drive bay 8 Accessory battery connector A 8 Getting Started ...

Страница 47: ...nternet connection you want such as broadband wireless or dial up and connect the hardware Internet hardware and software features vary depending on your computer model and your location Choose an ISP You must set up Internet service before you can connect to the Internet The computer includes the New Connection Wizard to help you set up a new Internet account or configure the computer to use an e...

Страница 48: ...would like to select an ISP from the list provided within the wizard If you have selected an unlisted ISP and the ISP has provided you with such information as a specific IP address POP3 and SMTP settings To access the New Connection Wizard and instructions for using the wizard Select Start Help and Support If you are prompted within the wizard to choose between enabling or disabling Windows Firew...

Страница 49: ...dditional hardware and or software must be provided by your ISP Wireless For high speed mobile Internet access you can use a wireless connection A wireless network set up at home requires a wireless router purchased separately To learn about setting up wireless access English only select http www hp com go techcenter wireless Dial up You can access the Internet by dialing into a service provider u...

Страница 50: ......

Страница 51: ...feguard your data Software or devices added to the computer can cause your system to become unstable To safeguard your documents store personal files in the My Documents folder and periodically create a backup copy of the folder Back up the system Using HP Backup and Recovery Manager you can Back up specific files and folders Back up the entire system Back up modifications since your last backup u...

Страница 52: ... important data files and then click Next 4 Click Back up individual files and folders and then click Next The Backup Wizard opens 5 Click Back up selected files from most common locations Recommended or Click Advanced Backup Experienced users to access advanced filtering techniques 6 Click Next 7 Follow the on screen instructions to back up specific files or folders This process may take several ...

Страница 53: ...er HP Backup and Recovery Manager The HP Backup and Recovery Manager opens 2 Click Next 3 Click Backup to protect system and important data files and then click Next 4 Click Backup entire hard drive and then click Next The Entire Drive Backup Manager opens 5 Click Next 6 Select where you want to back up your entire hard drive You can back up to one of the following locations On my PC This option b...

Страница 54: ...r hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system By default the first system recovery point a snapshot of the entire image is automatically created the first time you perform a backup Subsequent recovery points make a copy of changes made after that time HP recommends that you create recovery points Befor...

Страница 55: ... Schedule backups To schedule backups 1 Select Start All Programs HP Backup and Recovery Manager HP Backup and Recovery Manager The Backup and Recovery Manager opens 2 Click Expert Mode 3 Click Schedule Backups 4 Click Next The Backup Scheduler opens 5 Click Next 6 Schedule recovery points at specific intervals daily weekly or at specific events such as at system start or when you dock to a dockin...

Страница 56: ...and Recovery Manager allows you to Create recovery discs recommended The recovery discs are used to start up boot your computer and to restore the full factory image operating system and software in case of system failure or instability If you don t have a CD or DVD burner a copy of the entire hard drive image can be stored on another hard drive or on a network drive Perform a recovery You can per...

Страница 57: ...covery partition However doing this is not recommended If you delete this partition you will lose any information that is on the partition Only one set of recovery discs can be created for this computer Before creating recovery discs Use high quality CD R DVD R or DVD R media purchased separately DVD RW R and double layer DVD RW are not compatible with the HP Backup and Recovery Manager software N...

Страница 58: ...xt 6 Click Write to CD DVD and then click Next 7 Click Factory image recovery discs and then click Next If you are operating the computer on battery power you will be prompted to connect to AC power before you can go to the next step 8 Select the type of discs you want to use and then click Next The software examines the image and displays the number of blank discs needed to create your recovery d...

Страница 59: ...ctions Performing a recovery from the hard drive Start the full system recovery from either the Start button or f11 1 From the Start menu a Select Start All Programs HP Backup and Recovery Manager HP Backup and Recovery Manager The HP Backup and Recovery Manager opens b Click Expert Mode c Click Start PC Recovery and then click Next d Click Next again to restart the computer PC Recovery opens e Co...

Страница 60: ...Recover PC s original factory installation and backup data Backs up your information and then performs a full system recovery Recover PC s factory installation Formats the hard drive and performs a full system recovery ÄThis option does not perform a backup your information will be erased Back up files Allows you to back up your files on the hard drive 3 Click Next The system prepares your hard dr...

Страница 61: ... Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 19...

Страница 62: ...powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this HP computer The computer is capable of accepting DC power within the following specifications Input power Rating Operating voltage 19 0 V dc 4 74 A 90 W Operating current 4 74 A This product is designed for IT power systems in Norway with phase t...

Страница 63: ... 1 6 battery release latch A 8 bays battery A 8 hard drive A 8 Bluetooth 2 7 business card holder A 8 Index buttons Info Center A 2 pointing stick A 4 power 1 8 A 2 presentation A 2 volume down A 2 volume mute A 2 volume up A 2 wireless A 2 C cables and cords power 3 2 caps lock light identifying A 2 center pointing stick button identifying A 4 center TouchPad button identifying A 4 compartments e...

Страница 64: ...ying A 5 drive optical A 6 E embedded numeric keypad identifying A 3 environmental specifications D 1 esc key identifying A 3 expansion memory module compartment identifying A 8 external devices troubleshooting 3 7 external monitor port identifying A 5 F fingerprint reader A 2 firewalls 2 4 fn key identifying A 3 function keys identifying A 3 H hard drive bay identifying A 8 Help and Support Cente...

Страница 65: ... num lock A 2 power 1 8 A 2 A 5 volume mute A 2 wireless A 2 A 5 locate user guides 2 8 M modem setting up Internet service B 3 surge protection 2 4 monitor external 3 3 3 7 N network connecting computer to 2 7 New Connection Wizard B 2 num lock light identifying A 2 O operating environment specifications D 1 operating system displaying version number 3 10 optical drive identifying A 6 overheating...

Страница 66: ...pointing stick button identifying A 4 right TouchPad button identifying A 4 RJ 11 jack modem identifying A 7 RJ 45 network jack identifying A 7 S Safety and Comfort Guide 2 5 security cable slot identifying A 7 serial number See service tag 3 10 serial number computer 3 10 serial port identifying A 6 service tag 3 10 set up the software 1 9 slots Digital Media A 7 PC Card A 7 security cable A 7 Sm...

Страница 67: ... turn on computer 3 2 turn on the computer 1 7 U update software 2 8 USB ports identifying A 6 A 7 user guides 2 8 V vents identifying A 7 A 8 keeping free from obstructions 3 6 viruses antivirus software 2 3 computer 3 4 volume down button identifying A 2 volume mute button identifying A 2 volume mute light identifying A 2 volume up button identifying A 2 W Windows applications key identifying A ...

Страница 68: ......

Отзывы:

Нет отзывов

Бренды по названию

Популярные бренды

Загрузить еще бренды