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Customer Support

Sonic Foundry Music Jukebox

Email . . . . . . . . . . . . . . . . . . . . . . . [email protected]

U.S., Canada & Latin America

Direct Technical Support . . . . . . . . . . . . . . . . . . (608) 256-5555
8:00 AM - 7:00PM Central Time
Monday through Friday

Europe

European Center in Amsterdam . . +31 (20) 581-9868 (English)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . +31 (20) 581-9869 (Dutch)
. . . . . . . . . . . . . . . . . . . . . . . . . . . .  +31 (20) 581-9870 (French)
. . . . . . . . . . . . . . . . . . . . . . . . . . .  +31 (20) 581-9871 (German)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . +31 (20) 581-9872 (Italian)
. . . . . . . . . . . . . . . . . . . . . . . . . . .  +31 (20) 581-9873 (Spanish)
. . . . . . . . . . . . . . . . . . . . . . . . . +31 (20) 581-9874 (Portuguese)
. . . . . . . . . . . . . . . . . . . . . . . . . . .  +31 (20) 581-9875 (Swedish)

09:00 - 18:00 CET
Monday through Friday

Neato CD-Labeler

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . none at this time
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . http://www.neato.com

U.S. & Canada (English only)

Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (203) 466-5215
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (203) 468-5010
8:30AM-7:00PM Eastern Time
Monday through Friday

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Содержание CD-Writer Music 8270e

Страница 1: ...HP CD Writer Music 8270e user s guide ...

Страница 2: ...ark of the Hewlett Packard Company Microsoft and Windows are U S registered trademarks of Microsoft Corporation Names of products mentioned herein are used for identification purposes only and may be trademarks and or registered trademarks of their respective company HP CD Writer Music User s Guide ...

Страница 3: ...ält Klasse 1 Laser Produkt DANGER INVISIBLE LASER RADIATION WHEN OPEN AVOID DIRECT EXPOSURE TO BEAM DANGER RADIATIONS INVISIBLES DU LASER EN CAS D OUVERTURE EVITER TOUT EXPOSITION DIRECTE AU FAISCEAU VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFNET NICHT DEM STRAHL AUSSETZEN ADVARSEL USYNLIG LASERSTRÅLING VED ÅBNING UNDGÅ UDS ETTELSE FOR STRÅLING ADVARSEL USYNLIG LASERSTRÅLING NÅR DEKSE...

Страница 4: ...osing a Hub 1 Reconnecting the Drive 2 Solving Installation Problems Things to Try First 3 Troubleshooting 3 Customer Support Sonic Foundry Music Jukebox 7 Neato CD Labeler 7 HP Customer Care Online www hpcdwriter com 8 Your Local Reseller 8 HP Customer Care by Phone 9 Before You Call HP 9 HP Customer Care 12 Returning a Drive 14 ...

Страница 5: ...ew this online documentation click Start on the taskbar point to Programs HP CD Writer Music Information and select User s Guide You can view this information through your web browser The User s Guide provides information on the following topics Making Music CDs CD Care Troubleshooting Product Specifications Warranty Regulatory Information How to Reach Us ...

Страница 6: ...ces are used simultaneously Typically slow USB devices connected to your computer such as mice keyboards and joysticks do not decrease the performance of other slow USB devices They can however affect the performance of fast devices when a slow and a fast device are used simultaneously Using the Right Cable The USB cable shipped with the CD Writer Music is a high quality cable Do not replace it wi...

Страница 7: ...the Drive Once you have installed the drivers for the CD Writer Music you can connect or disconnect the drive at any time Windows will recognize the device and load the drivers It is not necessary to restart Windows to reconnect your drive ...

Страница 8: ... that each device has power Turn off the computer s power wait 20 seconds then turn it on again Disconnect and then reconnect the CD Writer Music s power cable This might fix a faulty connection Disconnect and then reconnect the USB data cable Run the HP CD DVD Toolbox only available in English to get troubleshooting help Click the Start button on your taskbar select Programs HP CD Writer Music an...

Страница 9: ...the CD Writer Music to the computer at both ends and reconnect it Check the USB data cable for any signs of physical damage Replace the USB cable with the one provided with your drive if you are not already using it If you have another USB data cable that you know is working swap cables to make sure you do not have a bad cable If you are using a USB hub try connecting the CD Writer Music directly ...

Страница 10: ...re If the HP USB CD Writer Music is among the devices that Windows finds select it and click Next After clicking Finish on the following screen the HP USB CD Writer Music Properties screen will appear Click on Reinstall Driver Accept the recommended option that searches for the best driver and then select the floppy drive as the location to search for the drivers Make sure the Drivers diskette pro...

Страница 11: ...ting information To view the User s Guide click the Start button on your taskbar select Programs HP CD Writer Music Information and select User s Guide Visit the HP CD Writer web site at http www hpcdwriter com and click on Technical Support to get immediate access to a wealth of up to date information 24 hours a day seven days a week ...

Страница 12: ...er in Amsterdam 31 20 581 9868 English 31 20 581 9869 Dutch 31 20 581 9870 French 31 20 581 9871 German 31 20 581 9872 Italian 31 20 581 9873 Spanish 31 20 581 9874 Portuguese 31 20 581 9875 Swedish 09 00 18 00 CET Monday through Friday Neato CD Labeler Email none at this time Web http www neato com U S Canada English only Telephone 203 466 5215 Fax 203 468 5010 8 30AM 7 00PM Eastern Time Monday t...

Страница 13: ...to a wealth of up to date information 24 hours a day seven days a week You will find troubleshooting documents maintenance and efficiency tips ideas for using your products and much more Your Local Reseller If you need help with your drive your local reseller has the latest information regarding HP products and services and can provide support under HP s comprehensive menu of reseller services If ...

Страница 14: ...ded in this Installation Supplement and the electronic User s Guide If you received an error message write it down before you call Make sure you are at your computer and have your drive installed when you call Gather the information in the table below The diagnostic utility provides most of the information Click Start on the taskbar then select Programs HP CD Writer Music Utilities and Diagnose Se...

Страница 15: ...he drive and then click on the Drive Data tab The firmware version is listed in the FW Rev dialog box Example Firmware 1 0 Drive serial number The CD Writer drive serial number appears on the underside of the tray as well as on the main label on the back of the drive Computer brand and model Operating system and version Windows 98 Version Number Amount of memory installed Other CD ROM or DVD ROM d...

Страница 16: ... Device Manager tab Double click on CDROM Write down the names of the devices that are displayed Example Toshiba DVD ROM SD M1202 Sound card In Windows 98 from the Start menu on the taskbar select Settings and then Control Panel Double click on System Select the Device Manager tab Double click on Sound video and game controllers Write down the names of the devices that are displayed Example Sound ...

Страница 17: ...S only Customer Care 900 555 1800 2 50 per minute maximum of 25 You must be 18 years of age or have parental permission to call 900 numbers Canada Europe Middle East Africa Latin America Asia Pacific Use the HP Customer Care numbers below during and after your warranty period Support is provided free of charge during warranty your only cost is the long distance charge A per incident charge applies...

Страница 18: ...3 80 Brazil M F 8 00 19 00 55 11 829 6612 Chile M F 8 30 18 30 56 2 800 360999 Mexico M F 8 30 18 30 52 5 800 22 14700 52 5 800 90 52900 Venezuela M F 9 00 18 00 58 2 207 8488 Asia Pacific Australia M F 9 00 17 00 for All Capital Cities 03 8877 8000 China M F 8 30 17 30 Hotline 010 6564 5959 Hong Kong M F 9 00 17 00 800 967729 India M F 9 30 17 30 91 11 6826035 Indonesia M F 9 00 17 00 350 3408 Ko...

Страница 19: ...14 Returning a Drive Returning a Drive If your Hewlett Packard product requires repair or replacement call the appropriate number from the list above to receive instructions ...

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