background image

Service and Support

Service and Support

Service and Support

Service and Support

HP Technology Services for Industry Standard Servers and BladeSystem

HP Technology Services for Industry Standard Servers and BladeSystem

HP Technology Services for Industry Standard Servers and BladeSystem

HP Technology Services for Industry Standard Servers and BladeSystem
Capitalizing on HP ProLiant server and HP BladeSystem capabilities requires a service partner who
understands your increasingly complex business technology environment. That's why it makes sense to
team up with the people who know HP infrastructure hardware and software best - the experienced
professionals at HP Services.

What HP ProLiant and BladeSystem Services can do for you

What HP ProLiant and BladeSystem Services can do for you

What HP ProLiant and BladeSystem Services can do for you

What HP ProLiant and BladeSystem Services can do for you

HP ProLiant and BladeSystem Services can help you design, deploy, test, integrate, support, and manage
IT and infrastructure solutions. This way, HP proposes services solutions that include more than just uplift
of base warranty. You can get the support you need by choosing from one of a number of service
packaged solutions we have designed to address wider set of customer support needs.

HP Technology Services meets business challenges with services offered in three packages:

HP Technology Services meets business challenges with services offered in three packages:

HP Technology Services meets business challenges with services offered in three packages:

HP Technology Services meets business challenges with services offered in three packages:

Optimized Care Package, Standard Care Package, and Basic Care Package

Optimized Care Package, Standard Care Package, and Basic Care Package

Optimized Care Package, Standard Care Package, and Basic Care Package

Optimized Care Package, Standard Care Package, and Basic Care Package
Available for each product group. Such packaged solutions enable customers to optimize
technology operations, minimize risk and drive better business outcomes with easy-to-buy, easy-to-
use scalable support packages for servers, storage, networking and software.

Optimized Care Package

Optimized Care Package

Optimized Care Package

Optimized Care Package Supports maintaining servers at optimum performance availability

Supports maintaining servers at optimum performance availability

Supports maintaining servers at optimum performance availability

Supports maintaining servers at optimum performance availability

HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000 enclosure
Provides for the installation and startup of a BladeSystem c3000 Infrastructure in a single blade
enclosure including hardware and software, including deployment of OS, HP SIM, RDP, RDP, PMP and
VPM

http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-5964ENW.pdf

3-Year HP Critical Advantage L3 for c3000/c7000 enc 3-Year HP Critical Advantage for

3-Year HP Critical Advantage L3 for c3000/c7000 enc 3-Year HP Critical Advantage for

3-Year HP Critical Advantage L3 for c3000/c7000 enc 3-Year HP Critical Advantage for

3-Year HP Critical Advantage L3 for c3000/c7000 enc 3-Year HP Critical Advantage for
Blade server

Blade server

Blade server

Blade server

Provides end-to-end infrastructure support solution for business critical applications running on
virtualized/x86 infrastructures, enabling the customers to cost effectively build, operate, and continuously
improve their IT environment.

http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA3-1772ENW.pdf

HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network

HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network

HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network

HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network

HP Provides for the configuration and testing of BladeSystem Ethernet interconnect switches to facilitate
proper implementation of network protocols and access to advanced features.

http://h20195.www2.hp.com/V2/GetPDF.aspx/4aa0-5969ENW.pdf

Additional Services:

Additional Services:

Additional Services:

Additional Services:
Virtualization Services - Strategy, Design, Transition, Operation, Continual Service Improvement.

Standard Care Package

Standard Care Package

Standard Care Package

Standard Care Package

Package that maintains high level of server availability

Package that maintains high level of server availability

Package that maintains high level of server availability

Package that maintains high level of server availability

HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000 enclosure
Provides for the installation and startup of a BladeSystem c3000 Infrastructure in a single blade
enclosure including hardware and software, including deployment of OS, HP SIM, RDP, RDP, PMP and
VPM.

QuickSpecs

HP BladeSystem c3000 Enclosure

HP BladeSystem c3000 Enclosure

HP BladeSystem c3000 Enclosure

HP BladeSystem c3000 Enclosure

Service and Support

DA - 12790   Worldwide — Version 42 — November 14, 2011

Page 13

Содержание AW563A

Страница 1: ... h18000 www1 hp com products quickspecs division 12534 html HP BladeSystem c7000 Enclosure QuickSpecs http h18000 www1 hp com products quickspecs 12810_div 12810_div html HP BladeSystem c Class Interconnect and Mezzanine Components http h18004 www1 hp com products blades components c class interconnects html http h18004 www1 hp com products blades components c class adapters html HP BladeSystem so...

Страница 2: ... interconnects html http h18004 www1 hp com products blades components c class adapters html Infrastructure Management HP Insight Control a product option delivers essential infrastructure management that can help save time and money by making it easy to deploy migrate monitor control and optimize your IT infrastructure through a single simple management console Insight Control supports both Windo...

Страница 3: ... Channel Partners Hardware diagnostic support and repair is available for three years from date of purchase Support for software and initial setup is available for 90 days from date of purchase Enhancements to warranty services are available through HP Care Pack services or customized service agreements Hard Drives have either a one year or three year warranty refer to the specific hard drive Quic...

Страница 4: ...E NOTE NOTE NOTE Includes 4 AC Power Supplies 6 Active Cool 100 Fans DVD drive Rail Kit Onboard Administrator DDR2 module and 8 Insight Control Trial Licenses 508665 B21 Rack Models Rack Models Rack Models Rack Models A starter enclosure that supports up to 4 blades HP BLc3000 Enclosure with 2 AC Power Supplies 4 Fan Trial ICE License NOTE NOTE NOTE NOTE Includes 2 AC Power Supplies 4 Fans an Onbo...

Страница 5: ...er 3000 watts per rack HPC clusters with InfiniBand interconnection where the applications need a 1 to 1 IB network subscription ratio between physical nodes in the compute cluster HP BladeSystem c Class infrastructure is made up of several components HP ProLiant and or HP Integrity Server blades for HP UX Windows Linux and HP Open VMS Choice of Intel or AMD processors including the latest dual co...

Страница 6: ...aturing storage clustering for scalability Network RAID for storage failover thin provisioning snapshots remote replication and cloning Expand capacity within the same enclosure or to other BladeSystem enclosures by adding additional D2200sb Storage Blades and HP VSA licenses A cost effective bundle of the D2200sb Storage Blade and a HP P411I0P4000 VSA license makes purchasing convenient If storag...

Страница 7: ...onal information http h18000 www1 hp com products quickspecs 13842_div 13842_div html HP BladeSystem c Class HP BladeSystem c Class HP BladeSystem c Class HP BladeSystem c Class c3000 Enclosure c3000 Enclosure c3000 Enclosure c3000 Enclosure A BladeSystem c3000 enclosure holds up to 8 server and or storage blades plus redundant or non redundant network and storage switches It includes a shared mul...

Страница 8: ...t Allows multiple administrators to remotely access and maintain multiple servers interconnect devices simultaneously HP BladeSystem c Class HP BladeSystem c Class HP BladeSystem c Class HP BladeSystem c Class Interconnect Options Interconnect Options Interconnect Options Interconnect Options HP also offers one of the broadest selections of interconnect fabric options in the industry to provide ne...

Страница 9: ...ducts configurator HP Insight management HP Insight management HP Insight management HP Insight management software software software software HP Insight Foundation Managing the growing number of servers can be complex and expensive for your organization IT managers need to address changing business needs with tools that meet the challenges of managing today s complex Datacenters HP Insight Manage...

Страница 10: ... Insight Foundation Suite which is found at these location www hp com go spp www hp com go spp download ProLiant Onboard Administrator HP ProLiant Onboard Administrator powered by the HP Integrated Lights Out 2 management processor simplifies server setup health monitoring power and thermal control and lights out remote administration of ProLiant ML DL and BL servers HP ProLiant Onboard Administra...

Страница 11: ...to be reactivated in minutes with the touch of a button to a remote location NOTE NOTE NOTE NOTE For more information visit http www hp com go insightdynamics HP BladeSystem Power HP BladeSystem Power HP BladeSystem Power HP BladeSystem Power Sizer Sizer Sizer Sizer The HP BladeSystem Power Sizer helps in sizing the power infrastructure needed for a HP BladeSystem solution This sizer enables effec...

Страница 12: ...f owner ship calculator and a power report The HP Power Advisor allows for the mixing of rack blade and other products in a single environment Available at http www hp com go hppoweradvisor QuickSpecs HP BladeSystem c3000 Enclosure HP BladeSystem c3000 Enclosure HP BladeSystem c3000 Enclosure HP BladeSystem c3000 Enclosure HP BladeSystem c Class Overview DA 12790 Worldwide Version 42 November 14 2...

Страница 13: ...ining servers at optimum performance availability HP Installation and Startup Service for HP BladeSystem c Class Infrastructure for c3000 c7000 enclosure Provides for the installation and startup of a BladeSystem c3000 Infrastructure in a single blade enclosure including hardware and software including deployment of OS HP SIM RDP RDP PMP and VPM http h20195 www2 hp com V2 GetPDF aspx 4AA0 5964ENW ...

Страница 14: ...hase HP best in class consultancy and technical services http h20195 www2 hp com v2 GetPDF aspx 4AA2 3842ENN pdf Additional Services Additional Services Additional Services Additional Services Software OS Microsoft Linux SUSE Red Hat VMware Installation Start Up and Software Support Microsoft or Linux or VMware education courses 60 Proactive Select Credits Factory Express Basic Care Package Basic ...

Страница 15: ...d Software Support 30 Proactive Select Credits Factory Express Insight Remote Support Insight Remote Support Insight Remote Support Insight Remote Support The packages include HP Insight Remote Support that uses proven technology to deliver secure reliable 24x7 remote monitoring diagnoses and problem resolution It is available at no additional cost to all warranty HP Care Pack Service and service ...

Страница 16: ...s Enclosures Enclosures Enclosures Choose one of the following CTO enclosures Choose one of the following CTO enclosures Choose one of the following CTO enclosures Choose one of the following CTO enclosures HP BLc3000 Configure to order Enclosure NOTE NOTE NOTE NOTE CTO model includes 2 AC power supplies and 4 Active Cool 100 Fans a DVD drive rack rails and a single DDR2 Onboard Administrator modu...

Страница 17: ... KVM Modules and Adapters and Adapters and Adapters and Adapters HP BLc3000 KVM Option NOTE NOTE NOTE NOTE For use with in rack KVM switches 437575 B21 HP KVM USB2 1 pack Interface Adapter NOTE NOTE NOTE NOTE Order one KVM Adapter per c3000 enclosure to support KVM switches accepting RJ45 cables Please see Options section of this QuickSpecs for additional product information AF603A HP Insight Cont...

Страница 18: ...sers to three years of additional software upgrades as made available This option may be purchased at any time 485193 B21 HP 10GbE BLc Advanced Functionality Software Option NOTE NOTE NOTE NOTE Provides additional feature functionality such as Hot Links PVLAN Edge and IGMPv3 Snooping Purchase of this SW entitles users to three years of additional software upgrades as made available This option may...

Страница 19: ...er Cords Step 5 Select Wall Outlet Power Cords Step 5 Select Wall Outlet Power Cords Step 5 Select Wall Outlet Power Cords For connection to standard wall outlets NOTE NOTE NOTE NOTE Select one wall outlet power cord for each power supply when plugging the power supplies into a wall outlet NOTE NOTE NOTE NOTE Wall Outlet power cords should only be used with low line 100v to 110V power sources If h...

Страница 20: ...inistrator NOTE NOTE NOTE NOTE Second Onboard Administrator Module for the DDR2 OA module NOTE NOTE NOTE NOTE Support for second Order Administrator Module for c3000 Enclosure NOTE NOTE NOTE NOTE This module fits into an HP c3000 DDR2 Onboard Administrator 488100 B21 HP c Class Power Supply HP c Class Power Supply HP c Class Power Supply HP c Class Power Supply HP 1200W Common Slot Silver Hot Plug...

Страница 21: ...nnects Interconnects HP Virtual Connect Flex 10 10Gb Ethernet Module for c Class BladeSystem 455880 B21 HP 1 10Gb F Virtual Connect Ethernet Module for c Class BladeSystem 447047 B21 HP 6120G XG Ethernet Blade Switch 498358 B21 HP 6120XG Blade Switch 516733 B21 HP 1GB Ethernet Pass Thru Module for c Class BladeSystem NOTE NOTE NOTE NOTE The Ethernet Pass Thru Module is shipped as a single unit and...

Страница 22: ...4x7 Support Enclosure 8 Server Electronic License TC276AAE HP Insight Control for BladeSystem including 1yr 24x7 Support Enclosure 16 Server Electronic License TC277AAE HP Insight Software Media Kit NOTE NOTE NOTE NOTE Insight Software DVD media without licenses Contains HP Systems Insight Manager HP Insight Control HP Insight Dynamics HP Insight Control for Microsoft System Center and Virtual Con...

Страница 23: ...work Storage Blade BV872A NOTE NOTE NOTE NOTE Please see the QuickSpecs for Technical Specifications and additional information at http h18000 www1 hp com products quickspecs 13839_div 13839_div html Worldwide HP X3800sb G2 Network Storage Blade BV874A NOTE NOTE NOTE NOTE Please see the QuickSpecs for Technical Specifications and additional information at http h18000 www1 hp com products quickspec...

Страница 24: ...kVA 24A Single Input Three Phase NA JP Monitored Power Distribution Unit AF504A HP 11kVA 16A Single Input Three Phase INTL Monitored Power Distribution Unit AF508A NOTE NOTE NOTE NOTE Please see the following QuickSpecs for additional information http h18000 www1 hp com products quickspecs 12118_div 12118_div html Worldwide Modular PDUs Modular PDUs Modular PDUs Modular PDUs HP 8 3kVA 40A High Vol...

Страница 25: ... 14109_div 14109_div html Worldwide R7000 Uninterruptible Power System UPS R7000 Uninterruptible Power System UPS R7000 Uninterruptible Power System UPS R7000 Uninterruptible Power System UPS HP R7KVA 4U 50A High Voltage NA JP Uninterruptible Power System AF462A HP R7KVA 4U IEC 32A High Voltage INTL Uninterruptible Power System AF463A NOTE NOTE NOTE NOTE Please see the QuickSpecs for Technical Spe...

Страница 26: ...KVM Console Rackmount Keyboard FR Monitor AZ873A HP TFT7600 G2 KVM Console Rackmount Keyboard IT Monitor AZ874A HP TFT7600 G2 KVM Console Rackmount Keyboard ES Monitor AZ875A HP TFT7600 G2 KVM Console Rackmount Keyboard DK Monitor AZ876A HP TFT7600 G2 KVM Console Rackmount Keyboard NO Monitor AZ877A HP TFT7600 G2 KVM Console Rackmount Keyboard SE FI Monitor AZ878A HP TFT7600 G2 KVM Console Rackmou...

Страница 27: ...ional information regarding Rack Options please see the following URL http www hp com go rackandpower HP Tape Backup HP Tape Backup HP Tape Backup HP Tape Backup NOTE NOTE NOTE NOTE Fibre channel tape libraries D2D VLS devices connect to blade enclosures via a Fibre switch in the switch bay SAS tape libraries connect to blade enclosures via a SAS switch in the switch bay or a server blade via a SA...

Страница 28: ...rvices Installation Start up Services Installation Start up Services Installation Start up Services HP Startup BladeSystem c3000 Insight Control Environment Operating System Service UF817E HP Startup BladeSystem c3000 Operating System Service UF818E HP Startup BladeSystem c3000 Enclosed Network Service UF814E HP Install c Class Enclosure ServerBlade Service UE494E HP Install c Class Server Blade S...

Страница 29: ... www hp com services servers NOTE NOTE NOTE NOTE HP Care Pack services for the c3000 Enclosure cover the enclosure power supplies and fans HP qualified rack options are covered by these services when installed within the same rack HP supported c Class enclosure devices including pass thru Ethernet interconnect and virtual connect modules are also covered by the c7000 enclosure Care Pack services N...

Страница 30: ...ice Support Plus Support Plus Support Plus Support Plus Onsite HW support 8am 9pm M F 4hr response and SW Tech support offsite onsite at HP s discretion 8am 9pm M F 2hr response time excluding HP holidays Electronic HA109A3 85K Support Plus 24 Support Plus 24 Support Plus 24 Support Plus 24 Onsite HW support 24x7 4hr response and SW Tech support offsite onsite at HP s discretion 24x7 2hr response ...

Страница 31: ...HP 1200W Common Slot 48VDC Hot Plug Power Supply Kit HP 1200W Common Slot 48VDC Hot Plug Power Supply Kit HP 1200W Common Slot 48VDC Hot Plug Power Supply Kit HP 1200W Common Slot 48VDC Hot Plug Power Supply Kit Part Number 437573 B21 Input Voltage Range V rms 36 72 Frequency Range Nominal Hz DC Nominal Input Voltage Vrms 100 100 100 100 120 120 120 120 200 200 200 200 208 208 208 208 220 220 220 ...

Страница 32: ...ys Used 4 2 4 5 6 6 all bays filled Number of Power Supplies Number of Power Supplies Number of Power Supplies Number of Power Supplies for PS Redundant or non redundant mode Power Supply Bays Used Power Supply Bays Used Power Supply Bays Used Power Supply Bays Used 2 1 2 3 1 2 3 4 1 2 3 4 5 1 through 5 6 All bays Number of Power Supplies Number of Power Supplies Number of Power Supplies Number of...

Страница 33: ...ld be populated from the bottom half of the enclosure in the following order bays 1 5 2 6 3 7 4 8 Full height server blade bay numbering Full height server blade bay numbering Full height server blade bay numbering Full height server blade bay numbering HP BladeSystem c3000 Enclosure Racks HP BladeSystem c3000 Enclosure Racks HP BladeSystem c3000 Enclosure Racks HP BladeSystem c3000 Enclosure Rack...

Страница 34: ...ape blade cannot be removed without first removing the half height blade and mounting bracket NOTE NOTE NOTE NOTE For Mixed configurations of full height and half height population rules please see the c3000 Enclosure installation and users guide at http h71028 www7 hp com enterprise cache 316682 0 0 0 121 html and the user guides for the blades being configured Enclosure Unit Enclosure Unit Enclo...

Страница 35: ...rate is 457 m min 1500 ft min Non operating 9144 m 30 000 ft Maximum allowable altitude change rate is 457 m min 1500 ft min Acoustic Noise Acoustic Noise Acoustic Noise Acoustic Noise Listed are the declared A Weighted sound power levels LWAd and declared average bystander position A Weighted sound pressure levels LpAm when the product is operating in a 23 C ambient environment Noise emissions we...

Страница 36: ...tion for each product type for use by treatment facilities This information product disassembly instructions is posted on the Hewlett Packard web site at http www hp com go green These instructions may be used by recyclers and other WEEE treatment facilities as well as HP OEM customers who integrate and re sell HP equipment Copyright 2011 Hewlett Packard Development Company L P The information con...

Отзывы: