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Chapter
Chassis Code to Customer Replaceable Unit (CRU) Decode
1
Chassis Code to Customer Replaceable Unit (CRU) Decode
This is a guide to identify failing CRU’s from the Error Chassis Logs. The guide includes the following
information:
•
“Accessing Error Chassis Logs”
•
“Key Identification Fields for Error Chassis Logs”
•
“Cross-Referencing Chassis Log Errors to A400/500 CRU’s.”
Accessing Error Chassis Logs
Execute the following steps to access the Error Chassis Logs.
1. At the system console prompt, type
CTRL B
(this will bring up the gsp login screen)
2. Type in the Service Processor Login and Password (this will give you a GSP prompt)
3. At the prompt,
GSP>
, type
SL
(this will take you to the support logs)
4. At the prompt,
Which buffer are you interested in:
Incoming, Error, Current boot, Last boot? (I/A/E/C/L),
type
E
(for error logs)
5. At the prompt,
Do you want to set up filter options on this buffer? (Y/[N]), type
N
6. At this point, the most recent Error Log Entry (Log Entry #0) will be displayed. A carriage return after
this will display the next log entry. Type Q to stop displaying the log entries.
7. At the prompt,
GSP>
, type
CO
to return to the console
Key CRU Identification Fields for Error Chassis Logs
The following fields (bold in the sample error log entry) are useful for FRU identification.
Alert Level:
How the problem has affected the system operation.
Source:
What major part of the system the alert is referring to (i.e., platform,
memory, processor, etc.).
Source Detail:
What sub-part of the system the alert is referring to (i.e., cabinet fan,
DIMM, high voltage DC power, etc.).
Source ID:
Specific CRU referred to in Source and Source Detail (i.e., fan #1).
Problem Detail:
Specific problem information (i.e, power off, functional failure, etc.).
Timestamp:
When the problem occurred.
Cross-Referencing Chassis Log Errors to A400/A500 CRU’s
Use the following table to identify the failing CRU from the Chassis Log information.
Содержание A4500A - VMEbus Single Board Computer 744 Motherboard
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Страница 3: ...1 What s New and Using This Information ...
Страница 4: ...Chapter 4 ...
Страница 6: ...Chapter Using rp24xx Server Information 6 ...
Страница 8: ...Chapter What s New 2 ...
Страница 9: ...2 System Hardware Overview and Reference Information ...
Страница 10: ...Chapter 10 ...
Страница 12: ...Chapter System Overview 12 ...
Страница 14: ...Chapter rp24xx Block Diagram 20 ...
Страница 28: ...Chapter hp Server rp24xx Safety and Regulatory Information 36 www docs hp com ...
Страница 29: ...Chapter hp Server rp24xx Safety and Regulatory Information 37 www docs hp com ...
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Страница 32: ...Chapter hp Server rp24xx Safety and Regulatory Information 40 www docs hp com ...
Страница 40: ...Chapter Acoustic Safety Standards 48 ...
Страница 42: ...Chapter Local Computer Installation Codes 50 ...
Страница 44: ...Chapter Altitude Operation Standards 52 ...
Страница 46: ...Chapter Temperature and Humidity Operation Standards 54 ...
Страница 48: ...Chapter Electrical Interference Safety Standards 56 ...
Страница 50: ...Chapter Other Safety Operation Standards 58 ...
Страница 51: ...3 System Site Preparation ...
Страница 52: ...Chapter 60 ...
Страница 54: ...Chapter Cooling Requirements 62 ...
Страница 56: ...Chapter Input Power Requirements 64 ...
Страница 62: ...Chapter Stand Alone Server Site Requirements 70 ...
Страница 64: ...Chapter Temperature and Humidity Operation Standards 72 ...
Страница 65: ...4 Server Unpack and Install Instructions ...
Страница 66: ...Chapter 74 ...
Страница 88: ...Chapter Server Slide Rail Installation 96 ...
Страница 90: ...Chapter Cabinet Installation 98 ...
Страница 96: ...Chapter PowerTrust Uninterruptible Power Supply UPS Option 104 ...
Страница 98: ...Chapter Repackaging the Cabinet for Shipment 106 ...
Страница 102: ...Chapter Unstacking Servers 110 ...
Страница 103: ...5 Operating Instructions ...
Страница 104: ...Chapter 112 ...
Страница 108: ...Chapter Configuring the Guardian Service Processor GSP 116 ...
Страница 110: ...Chapter Initial Power up 118 ...
Страница 112: ...Chapter Boot To Operating System 120 ...
Страница 114: ...Chapter System Power Down 122 ...
Страница 115: ...6 Adding Components to the Server ...
Страница 116: ...Chapter 124 ...
Страница 118: ...Chapter Add Memory 126 ...
Страница 124: ...Chapter Add Disks 132 ...
Страница 129: ...Chapter Adding CPUs and Socket Cleaning 137 NOTE The A400 system supports one CPU the A500 supports two CPUs ...
Страница 130: ...Chapter Adding CPUs and Socket Cleaning 138 ...
Страница 134: ...Chapter LAN Console 142 ...
Страница 144: ...Chapter Secure Web Console I O Card Replacement 152 ...
Страница 145: ...8 Troubleshooting the Server ...
Страница 146: ...Chapter 154 ...
Страница 150: ...Chapter Chassis Code to Customer Replaceable Unit CRU Decode 4 ...
Страница 151: ...9 Server Component Removal and Replacement Procedures ...
Страница 152: ...Chapter 194 ...
Страница 154: ...Chapter Customer Replaceable Unit CRU Physical Location 2 ...
Страница 156: ...Chapter Customer Replaceable Unit CRU Part Numbers 2 ...
Страница 158: ...Chapter Front Bezel Removal 230 ...
Страница 160: ...Chapter Front Bezel Replacement 232 ...
Страница 162: ...Chapter Server Cover Removal 234 ...
Страница 164: ...Chapter Server Cover Replacement 236 ...
Страница 169: ...Chapter HotPlug Disk Drive Removal HPUX Systems Only 241 ccrr003 ...
Страница 170: ...Chapter HotPlug Disk Drive Removal HPUX Systems Only 242 ...
Страница 184: ...Chapter PCI Backplane Removal 256 ...
Страница 186: ...Chapter PCI Backplane Replacement 258 ...
Страница 188: ...Chapter DC DC Converter Removal 272 ccrr010 ...
Страница 190: ...Chapter DC DC Converter Replacement 274 ccrr010 ...
Страница 192: ...Chapter Memory DIMM Removal 276 ...
Страница 194: ...Chapter Memory DIMM Replacement 278 ...
Страница 196: ...Chapter Guardian Service Processor GSP Removal 288 ...
Страница 198: ...Chapter Guardian Service Processor Replacement 290 ...
Страница 200: ...Chapter Extend a Server From the Rack 296 ...
Страница 202: ...Chapter Insert the Server into the Rack 298 ...