background image

Getting Started

13

Product Information and Troubleshooting

The computer is unusually warm

It is normal for the computer to feel warm to the touch while it is in use. But if the computer 
feels unusually warm, it may be overheating because a vent is blocked.

If you suspect that the computer is overheating, turn off the computer to allow the computer 
to cool to room temperature. Then be sure to keep all vents free from obstructions while you 
are using the computer.

Å

WARNING:

 

To reduce the possibility of heat-related injuries or of overheating the 

computer, do not place the computer directly on your lap or obstruct the computer 
air vents. Use the computer only on a hard, flat surface. Do not allow another hard 
surface, such as an adjoining optional printer, or a soft surface, such as pillows or 
rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the 
skin or a soft surface, such as pillows or rugs or clothing, during operation. The 
computer and the AC adapter comply with the user-accessible surface temperature 
limits defined by the International Standard for Safety of Information Technology 
Equipment (IEC 60950).

The fan in the computer starts up automatically to cool internal components and prevent 
overheating. It is normal for the internal fan to cycle on and off during routine 
operation.

An external device is not working

Follow these suggestions if an external device does not function as expected:

Turn on the device according to the manufacturer’s instructions. 

Be sure that all device connections are secure.

Be sure that the device is receiving electrical power.

Be sure that the device, especially if it is older, is compatible with the operating system.

Be sure that the correct drivers are installed and updated.

The wireless network connection is not working

If a wireless network connection is not working as expected, follow these suggestions:

If you are connecting to a corporate network, contact the IT administrator.

Click 

Start

, click 

Network

, click 

Network and Sharing Center

, click 

Diagnose and 

repair

, and then follow the on-screen instructions.

Be sure that the wireless device is turned on and the wireless light on the computer is 
blue. If the light is amber, press the wireless button to turn on the wireless device.

Be sure that the computer wireless antennas are free from obstructions.

Be sure that the cable or DSL modem and its power cord are properly connected and 
that the lights are on.

Содержание 625

Страница 1: ...Getting Started ...

Страница 2: ...rial errors or omissions contained herein Part number 601876 001 User Guides HP is committed to reducing the environmental impact of our products As part of this effort we provide user guides and learning centers on your computer hard drive in Help and Support Additional support and updates to the user guides are available on the Web Windows Users Linux Users Subscription Services for Business Not...

Страница 3: ...ting Customer Support If the information provided in your User Guide or Learning Center does not address your questions you can contact HP Customer Support at www hp com go contactHP Here you can Chat online with an HP technician When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone n...

Страница 4: ...ranty is not provided in printed format you may request a printed copy from www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 Please include your pro...

Страница 5: ...tions may vary by computer model The illustrations in this guide may look slightly different from your computer 1 Unpack the box Component Component 1 AC adapter 3 Battery 2 Computer 4 Power cord Batteries and power cords vary in appearance by country or region ...

Страница 6: ... cord into an AC outlet that is easily accessible at all times Disconnect power from the computer by unplugging the power cord from the AC outlet not by unplugging the power cord from the computer If provided with a 3 pin attachment plug on your power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The gro...

Страница 7: ...er after software setup is complete but battery charge displays will not be accurate until the new battery has been fully charged The battery light on the left side of the computer remains on when the battery is charging If the computer will not start up be sure that the power cord and AC adapter connections are secure 4 Open the computer 5 Turn on the computer ...

Страница 8: ...u through setting up and registering your computer After you respond to the setup prompt you must complete the entire setup process without interruption Please select your language carefully On some models the languages you do not choose are deleted from the system and cannot be restored during software setup 6 Set up the software ...

Страница 9: ...mory security and other features click Start click Help and Support and then click User Guides You do not need to connect to the Internet to access the user guides in Help and Support A User Guides disc may have also been included with your computer Locating the electronic manuals User Guides Help and Support ...

Страница 10: ...ry information and for battery disposal information refer to the Regulatory Safety and Environmental Notices To access the notices click Start click Help and Support and then click User Guides or refer to the User Guides disc included with some models To protect your information use the Windows Backup and Restore Center to back up individual files and folders back up your entire hard drive select ...

Страница 11: ... drivers and updates not installed at the factory must be reinstalled Personal files must be restored from a backup 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition To find the partition click Start and then click Computer If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows Vista ...

Страница 12: ...8 Getting Started What s Next To turn off the computer 1 Save your work and close all programs 2 Click Start click the arrow next to the Lock button and then click Shut down Turning off the computer ...

Страница 13: ...er within the following specifications This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms The computer operating voltage and current can be found on the system regulatory label on the bottom of the computer Input power Input power Rating Operating voltage current and power 18 5 V dc 3 5 A 65W 19 V dc 4 74 A 90W Operating environment Factor M...

Страница 14: ...n luggage such as conveyor belts use X rays instead of magnetism and will not damage a drive In flight computer use is at the discretion of the airline If you plan to use the computer during a flight check with the airline in advance If the computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately If you are shipping the computer ...

Страница 15: ...jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer ÅWARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking...

Страница 16: ...ot be set to display the image on the computer screen To transfer the image to the computer screen press fn f4 Software is functioning abnormally If the software is unresponsive or responds abnormally follow these suggestions Restart the computer Click Start click the arrow next to the Lock button and then click Restart If you cannot restart the computer using this procedure refer to the next sect...

Страница 17: ...ogy Equipment IEC 60950 The fan in the computer starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation An external device is not working Follow these suggestions if an external device does not function as expected Turn on the device according to the manufacturer s instructions Be sure that all devic...

Страница 18: ...r DSL modem and that the lights are on Disconnect and then reconnect all cables and turn the power off and then back on For more information on wireless technology refer to the relevant help topics and Web site links in Help and Support For information on activating mobile broadband service refer to the mobile network operator information included with your computer ...

Отзывы: