Insight Online/Insight
Remote Support
HP Insight Remote Support provides 24 X 7 remote monitoring, proactive notifications, and problem
resolution. This comes at no additional cost with your HP solution. Learn more about Insight Remote
Support
http://www.hp.com/go/insightremotesupport
and Insight Online
http://h18013.www1.hp.com/products/servers/management/insight-online/index.html
NOTE:
Insight Remote Support is a prerequisite for HP Proactive Care referenced in Additional Services
above.
HP Support Center
Personalized online support portal with access to information, tools and experts to support HP business
products. Submit support cases online, chat with HP experts, access support resources or collaborate with
peers. Learn more
http://www.hp.com/go/hpsc
HP's Support Center Mobile App allows you to resolve issues yourself or quickly connect to an agent for
live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty,
HP Care Pack or HP contractual support agreement.
NOTE:
HP Support Center Mobile App above is subject to local availability.
Parts and materials
HP will provide HP-supported replacement parts and materials necessary to maintain the covered
hardware product in operating condition, including parts and materials for available and recommended
engineering improvements. Supplies and consumable parts will not be provided as part of this service;
standard warranty terms and conditions apply. Parts and components that have exceeded their maximum
supported lifetime and/or the maximum usage limitations as set forth in the manufacturer's operating
manual or the technical product data sheet will not be provided, repaired or replaced as part of this service.
Service Coverage
HP Care Pack services for the c7000 and c3000 enclosures cover the enclosure, power supplies and fans.
HP qualified rack options are covered by these services when installed within the same rack. HP supported
c-Class enclosure devices including pass thru and Ethernet interconnect are also covered by the c7000 and
c3000 enclosures Care Pack services.
For more information
To learn more on HP BladeSystem services, please contact your HP sales representative or HP Authorized
ServiceONE Channel Partner. Or visit:
www.hp.com/services/bladesystem
For more information
To learn more on services for HP ESSN Options, please contact your HP sales representative or HP
Authorized Channel Partner. Or visit:
http://www.hp.com/services/proliant
or
www.hp.com/services/bladesystem
QuickSpecs
HP 6125G/XG Ethernet Blade Switch
Service and Support
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