HP 273914-B21 - Smart Array 6404/256 RAID Controller Скачать руководство пользователя страница 51 | Manualshive

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Diagnosing array problems

In this section

Controller board runtime LEDs ....................................................................................................

51

Cache module LEDs.....................................................................................................................

53

Diagnostic tools ............................................................................................................................

54

Controller board runtime LEDs

NOTE: During server power-up, each runtime LED illuminates
randomly until POST has finished.

LED ID

Color

LED name and interpretation

0

Amber

CR100: Diagnostics Error LED.

1

Amber

CR101: Drive Failure LED. A physical drive connected to the controller
has failed.

2

Blue

CR102: SCSI Bus Active LED. At least one of the SCSI buses on the
controller is active.

3

Green

CR103: XOR Active LED. The controller is calculating parity data.

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Содержание 273914-B21 - Smart Array 6404/256 RAID Controller

Страница 1: ...HP Smart Array 6400 Series Controllers User Guide for HP ProLiant Servers January 2005 Fifth Edition Part Number 309135 005 ...

Страница 2: ...trued as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein HP Smart Array 6400 Series Controllers User Guide January 2005 Fifth Edition Part Number 309135 005 Audience assumptions This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicin...

Страница 3: ...ware 15 Before beginning the installation 15 Preparing the server 15 Installing the controller board 16 Connecting storage devices 17 Connecting internal storage 17 Connecting external storage 18 SCSI cable part numbers 18 Updating the firmware 21 Methods for updating the firmware 21 Configuring the server 23 Configuring the server 23 Configuring an array 25 Introduction 25 Comparing the utilities...

Страница 4: ...ed fault tolerance 42 Replacing hard drives 43 Factors to consider before replacing hard drives 43 Automatic data recovery rebuild 45 Upgrading hard drive capacity 46 Moving drives and arrays 47 Adding drives 49 Diagnosing array problems 51 Controller board runtime LEDs 51 Cache module LEDs 53 Diagnostic tools 54 Electrostatic discharge 55 Preventing electrostatic discharge 55 Grounding methods to...

Страница 5: ...Contents 5 Korean notice A B 62 Battery replacement notice 62 Taiwan battery recycling notice 63 Acronyms and abbreviations 65 Index 67 ...

Страница 6: ......

Страница 7: ...mponents Item ID Description 1 Internal SCSI connector port A1 do not use simultaneously with item 3 2 Internal SCSI connector port A2 do not use simultaneously with item 4 3 External SCSI connector port A1 do not use simultaneously with item 1 4 External SCSI connector port A2 do not use simultaneously with item 2 5 Controller battery ...

Страница 8: ...erting it to an SA6404 controller Item ID Description 0 7 Runtime LEDs CR10 CR17 These are identical to the controller board runtime LEDs on page 51 8 VHDCI connector port B2 9 VHDCI connector port B1 10 Connector to controller board The expansion module is a controller in its own right Thus the SA6404 controller is actually two 2 channel controllers sharing one PCI X connector This arrangement is...

Страница 9: ...oller specifications and attributes Dimensions excluding bracket 31 2 cm x 10 7 cm x 1 8 cm 12 3 in x 4 2 in x 0 7 in Power required Typically 12 18 W Ambient room temperature range Operating 10 to 35 C 50 to 95 F Storage 20 to 55 C 4 to 131 F Relative humidity noncondensing Operating 10 to 70 Storage 5 to 90 RAID levels supported 0 1 1 0 5 ADG Processor type PowerPC 405 at 266 MHz DDR SDRAM bus t...

Страница 10: ...rray 6400 Series Controllers User Guide For more information about the controller features and specifications and for information about system requirements refer to the HP website http www hp com products smartarray ...

Страница 11: ... up the server until the hardware configuration is satisfactory as described in the procedure given in this section 1 Install the controller hardware Installing the controller hardware on page 15 2 Install physical drives if necessary The number of drives in the server determines the RAID level that is autoconfigured when the server is powered up next step For details refer to the server specific ...

Страница 12: ...the firmware on page 21 4 Configure the server Configuring the server on page 23 IMPORTANT The expansion module on the SA6404 controller cannot be used as a boot device 5 Create and format at least one logical drive Configuring an array on page 25 6 Install the operating system and device drivers Installing device drivers on page 33 Instructions are provided with the CD that is supplied in the con...

Страница 13: ... 5 Set the controller order Configuring the server on page 23 6 Update the controller firmware Updating the firmware on page 21 7 If the controller is not going to be the boot device install the device drivers for the operating system Installing device drivers on page 33 Otherwise continue with the next step 8 Update the Management Agents Installing Management Agents on page 34 if new versions are...

Страница 14: ......

Страница 15: ...ith those of the same files on the software CD or DVD that is supplied in the controller kit Preparing the server Before installing the controller in the server back up all data This step is required if you are moving non arrayed SCSI drives to a Smart Array controller because data is not preserved during a move between array controllers and non array controllers If the server supports hot pluggab...

Страница 16: ...onsidered hazardous and are intended to be serviced only by qualified personnel who have been trained to deal with these hazards Do not remove enclosures or attempt to bypass any interlocks that may be provided for the purpose of removing these hazardous conditions 1 Remove or open the access panel 2 Select an available 3 3 V PCI or PCI X slot 3 Remove the slot cover or open the hot plug latch Sav...

Страница 17: ...ces if they are supported For non hot pluggable devices you must set the ID values manually by using switches or jumpers on the device itself SCSI buses require termination on both ends to prevent signal degradation In HP ProLiant and Integrity servers however the controller SCSI cable and backplane already provide this termination Connecting internal storage 1 If the storage device that you are a...

Страница 18: ...drive 5 Attach a multi device SCSI cable from the internal connector of the controller to the non hot pluggable hard drives The cable may have been provided with the server 6 Replace the access panel and secure it with the thumbscrews if any are present CAUTION Do not operate the server for long periods without the access panel Operating the server without the access panel results in improper airf...

Страница 19: ... length Option kit number Cable assembly number External VHDCI cable 1 8 m 6 ft 3 7 m 12 ft 7 3 m 24 ft 11 9 m 39 ft 341174 B21 341175 B21 164604 B21 150214 B21 313374 001 313374 002 313374 004 313374 005 Internal multi device cable varies 166389 B21 148785 001 ...

Страница 20: ......

Страница 21: ...or controller and hard drive firmware updates are also available from the software and drivers page for storage products http www hp com support proliantstorage 1 Find the most recent version of the component that you require Components for controller firmware updates are available in offline and online formats 2 Follow the instructions for installing the component on the server These instructions...

Страница 22: ......

Страница 23: ...figuration using ORCA 1 Power up the server The server runs the POST sequence and briefly displays an RBSU prompt 2 At the prompt press the F9 key to start RBSU 3 Follow the on screen instructions to configure the server and set the boot controller order IMPORTANT The expansion module on the SA6404 controller cannot be used as a boot device 4 Save the configuration and exit from the utility 5 Rest...

Страница 24: ......

Страница 25: ...g capability of ACU ACR is provided in the SmartStart Scripting Toolkit available on the HP website http www hp com servers sstoolkit Whichever utility you use the following limitations apply For the most efficient use of drive space do not mix drives of different capacities within the same array The configuration utility treats all physical drives in an array as if they have the same capacity as ...

Страница 26: ... or procedure is not supported Supported features ACU CPQONLIN ORCA Uses a graphical interface Available in languages other than English Executable at any time Available on CD Uses a wizard to suggest the optimum configuration for an unconfigured controller Describes configuration errors Supported procedures ACU CPQONLIN ORCA Creation and deletion of arrays and logical drives Assignment of RAID le...

Страница 27: ...ogical Drive The screen displays a list of all available unconfigured physical drives and the valid RAID options for the system 2 Use the Arrow keys Spacebar and Tab key to navigate around the screen and set up the logical drive including an online spare drive if one is required NOTE You cannot use ORCA to configure one spare drive to be shared among several arrays Only ACU enables you to configur...

Страница 28: ...LIN is an NLM that enables you to configure drive arrays on a NetWare server without powering down the server or storage system CPQONLIN also provides information about the status of drives attached to the controller To run CPQONLIN 1 Use the software CD provided with the controller to load the drivers HPQCISS HAM and CPQSHD CDM and the executable CPQONLIN NLM on the server Detailed instructions a...

Страница 29: ... of some typical procedures Setting drive rebuild expand priority and accelerator ratio 1 Go to the Main Configuration View screen 2 Highlight the controller 3 Select the Controller Settings option below Controller Options The Controller Settings screen appears Drive rebuild Drive rebuild occurs after a physical drive fails and is replaced Only logical drives configured for fault tolerance RAID 1 ...

Страница 30: ...eriods CPQONLIN enables you to set the priority of the expand Setting the priority to LOW affects performance the least but it takes longer for the new space to become available When expanding always add drives with a capacity equal to or greater than the capacity of the smallest drive in the array Adding larger drives wastes space because only the space that is equal to the smallest drive size ca...

Страница 31: ... stripe size of an existing logical drive while online To migrate a drive 1 Select the drive setting option under the logical drive menu for the drive you intend to modify 2 Select the new RAID level and or stripe size from the choices presented If the new settings are valid the migration begins when you save the changes ...

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Страница 33: ...g POST each component controller loads its own instance of the required driver and sets its own configuration using ORCA Using the Support Software CD Instructions for installing the drivers from the Support Software CD are given in the leaflet that is supplied with the CD Note that the exact procedure depends on whether the server is new or already contains the operating system and user data Usin...

Страница 34: ...e the slot number label for the main controller has no suffix If you use the Assisted Installation path feature of SmartStart to install the operating system on a new server the Management Agents are automatically installed at the same time You can update the Management Agents by using the latest versions of the agents from the HP website http www hp com servers manage The procedure for updating t...

Страница 35: ...lacement notice on page 62 before installing or removing any item that contains a battery pack IMPORTANT Whether you are replacing the main cache battery or the secondary lower cache battery remove both batteries so that the board circuitry recognizes the new battery pack 1 Close all applications and then power down the server This procedure flushes all data from the cache 2 Remove the cache modul...

Страница 36: ...he main cache battery must be replaced a Press the battery retainer tabs down and push them through to the other side of the cache board 1 b Lift the battery pack off the cache board 2 4 Remove the secondary cache battery pack a Unhook the wire retainer that holds the battery pack to the controller board 1 ...

Страница 37: ...tteries on the cache board and the controller board 7 Reinstall the cache board and its battery on the controller Replacing the expansion module To install the expansion module 1 Insert the VHDCI connector into the empty slot on the controller bracket 1 sliding the expansion module under the bracket lip 2 2 Press firmly on the back of the expansion module to seat the expansion module connector sec...

Страница 38: ...trollers User Guide 3 Secure the expansion module to the controller board by inserting and tightening the appropriate screw provided in the kit in the back of the controller board 4 To remove the expansion module reverse this procedure ...

Страница 39: ...47 Adding drives 49 Identifying the status of a hard drive When a drive is configured as a part of an array and connected to a powered up controller the condition of the drive can be determined from the illumination pattern of the hard drive status lights LEDs The table Hot plug SCSI hard drive LED combinations on page 40 describes the meanings of the different illumination patterns ...

Страница 40: ...capacity expansion On Off Off Do not remove the drive The drive is being accessed but 1 it is not configured as part of an array 2 it is a replacement drive and rebuild has not yet started or 3 it is spinning up during the POST sequence Flashing Flashing Flashing Do not remove the drive Removing a drive may cause data loss in non fault tolerant configurations Either 1 the drive is part of an array...

Страница 41: ...er to the documentation on the Management CD ADU lists all failed drives For additional information about diagnosing hard drive problems refer to the HP Servers Troubleshooting Guide CAUTION Sometimes a drive that has previously been failed by the controller may seem to be operational after the system is power cycled or for a hot pluggable drive after the drive has been removed and reinserted Howe...

Страница 42: ...re any logical drives in this array that are configured with RAID 5 fault tolerance will fail Compromised fault tolerance can also be caused by non drive problems such as a faulty cable or temporary power loss to a storage system In such cases you do not need to replace the physical drives However you may still have lost data especially if the system was busy at the time that the problem occurred ...

Страница 43: ...spinning up This spin up process usually lasts for approximately 20 seconds When the drive has achieved its normal spin rate data recovery to the replacement drive begins automatically as indicated by the blinking Online LED on the replacement drive if the array is in a fault tolerant configuration If you replace a drive belonging to a fault tolerant configuration while the system power is off a P...

Страница 44: ...ficient capacity To minimize the likelihood of fatal system errors take these precautions when removing failed drives Do not remove a degraded drive if any other drive in the array is offline the Online LED is off In this situation no other drive in the array can be removed without data loss Exceptions When RAID 1 0 is used drives are mirrored in pairs Several drives can be in a failed condition s...

Страница 45: ...manently lost If another drive in the array fails while fault tolerance is unavailable during rebuild a fatal system error may occur and all data on the array is then lost In exceptional cases however failure of another drive need not lead to a fatal system error These exceptions include Failure after activation of a spare drive Failure of a drive that is not mirrored to any other failed drives in...

Страница 46: ...erable disk errors Remove and replace the failed replacement drive When automatic data recovery has finished the Online LED of the replacement drive stops blinking and begins to glow steadily Failure of another drive during rebuild If a non correctable read error occurs on another physical drive in the array during the rebuild process the Online LED of the replacement drive stops blinking and the ...

Страница 47: ...e array one at a time When you have replaced all drives you can use the extra capacity to either create new logical drives or extend existing logical drives For more information about these procedures refer to the HP Array Configuration Utility User Guide Moving drives and arrays You can move drives to other ID positions on the same array controller You can also move a complete array from one cont...

Страница 48: ...nally created on a SMART 2 P SMART 2DH SA 3200 SA 3100ES SA 4200 SA 4250ES or SA 530x controller It is moved to a controller that does not have a battery backed cache It has less than 4 MB of unused capacity If a controller contains a RAID ADG logical volume none of the arrays on the controller can be moved directly to a controller that does not support RAID ADG The arrays can be moved indirectly ...

Страница 49: ...e drives to their original locations c Restore the data from backup if necessary 6 Check the new drive configuration by running ORCA or ACU Configuring an array on page 25 Adding drives You can add hard drives to a system at any time as long as you do not exceed the maximum number of drives that the controller supports You can then either build a new array from the added drives or use the extra st...

Страница 50: ...larged array one logical drive at a time This process liberates some storage capacity on each of the physical drives in the array During this procedure the logical drives each keep the same fault tolerance method in the enlarged array that they had in the smaller array When the expansion process has finished you can use the liberated storage capacity on the enlarged array to create new logical dri...

Страница 51: ...runtime LED illuminates randomly until POST has finished LED ID Color LED name and interpretation 0 Amber CR100 Diagnostics Error LED 1 Amber CR101 Drive Failure LED A physical drive connected to the controller has failed 2 Blue CR102 SCSI Bus Active LED At least one of the SCSI buses on the controller is active 3 Green CR103 XOR Active LED The controller is calculating parity data ...

Страница 52: ...ount of controller CPU activity For details refer to the following table 7 Green CR107 Idle Task LED This LED together with item 6 indicates the amount of controller CPU activity For details refer to the following table 8 Amber CR11 Battery Status LED For interpretation refer to Cache module LEDs on page 53 9 Green CR10 Battery Charging LED For interpretation refer to Cache module LEDs on page 53 ...

Страница 53: ...tery pack The host controller is updating the cache microcontroller firmware Fast blink There is an open circuit across the battery terminals or within the battery pack Slow blink once every 16 seconds This display pattern might occur after the system is powered down It indicates that the cache contains data that has not yet been written to the drives Restore system power as soon as possible to pr...

Страница 54: ...e POST messages Smart Array controllers produce diagnostic error messages at reboot Many of these POST messages are self explanatory and suggest corrective actions For more information about POST messages refer to the HP Servers Troubleshooting Guide Server Diagnostics To use Server Diagnostics a Insert the SmartStart CD into the server CD ROM drive b Click Agree when the license agreement is disp...

Страница 55: ...er conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removin...

Страница 56: ... percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the ...

Страница 57: ...s place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both cl...

Страница 58: ...ts for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no gua...

Страница 59: ...INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 1 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be no...

Страница 60: ...ts of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada European Union regulatory notice This product complies with the following EU Directives Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC For a notified body number refer to the product regulatory label Compliance...

Страница 61: ...Regulatory compliance notices 61 BSMI notice Japanese notice ...

Страница 62: ...ersonal injury if a battery pack is mishandled To reduce this risk Do not attempt to recharge the batteries if they are disconnected from the controller Do not expose the battery pack to water or to temperatures higher than 60 C 140 F Do not abuse disassemble crush or puncture the battery pack Do not short the external contacts Replace the battery pack only with the designated HP spare Battery dis...

Страница 63: ... authorized HP Partner or one of their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales give...

Страница 64: ......

Страница 65: ...tor ACU Array Configuration Utility ADG Advanced Data Guarding also known as RAID 6 ADU Array Diagnostics Utility BBWC battery backed write cache CPQONLIN NetWare Online Array Configuration Utility ORCA Option ROM Configuration for Arrays POST Power On Self Test ...

Страница 66: ...66 HP Smart Array 6400 Series Controllers User Guide RAID redundant array of inexpensive or independent disks RBSU ROM Based Setup Utility SA Smart Array SIM Systems Insight Manager ...

Страница 67: ...fault tolerance 42 configuring an array 25 controller board features of 7 controller board installing 15 controller installation overview of 11 controller LEDs 51 CPQONLIN 28 D data recovery 42 45 data transfer rate 9 drivers 33 drives configuring 30 E electrostatic discharge 55 error messages 41 54 European Union notice 60 expanding an array 49 extending logical drive capacity 49 F failure of har...

Страница 68: ...e required for 45 regulatory compliance notices 57 replacing hard drives 39 43 replacing the batteries 35 ROM updating 21 S Server Diagnostics utility 54 SmartStart Scripting Toolkit 25 specifications controller 9 static electricity 55 status lights cache module 53 status lights controller 51 status lights hard drive 39 storage devices connecting 17 storage external 18 T Taiwan battery recycling n...

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