Troubleshooting
Problem
Possible Cause
Remedy
The pump does
not pump water
and the motor is
not running
No electricity
Check that the electricity supply is
turned on and that the pump is
correctly plugged in
Plug inserted incorrectly
Circuit breaker is
tripped
Reset electricity supply.
If the circuit breaker trips once
more contact a specialised
electrician
Blocked impeller
Unplug from the electricity supply
and remove possible obstructions
from the impeller (Figs 8 & 9)
Damaged motor
Contact hozelock customer
services for assistance
Pump has overheated
Pump contains thermal
protection - check if pump case is
hot, and if so, allow to cool
Float switch is
preventing pump
turning on
The pump will only work when
the float switch is in the upright
position, ensure that is is able to
reach the vertical position
The pump
supplies a
limited amount
of water or the
pump does not
pump water,
and the motor is
running
Pump full of air
Unplug from the electricity supply
and disconnect outlet hose,
submerge in water and allow air
to escape, re-connect hose and
power
Obstructed inlet
Follow cleaning instructions
detailed in maintenance section
(Figs 8 &9)
Obstructed pipe/outlet
Remove obstructions in inlet hose
or kinks and clean out filter
Worn impeller
Contact Hozelock customer
services for assistance
33800 FloodPump Inst 2/10/07 08:51 Page 6
